Tri Cities Retirement Inn
Save2000 North 22nd Avenue, Pasco, WA 99301
For more information about senior living options: (844) 490-3973
A collage of experiences emerges from these voices, with a strong current of warmth and appreciation for the people who work at Tri Cities Retirement Inn. Several staff members stand out repeatedly for their dedication and compassion: Jestina, Sammie, Rebecka, and Kari are praised for their dedication to the community and their friendly, respectful interactions with residents and families. Yasmin B., a day-shift caregiver, is described as one of the best - caring, kind, and treating a loved one as if she were her own. Gabriela G., another day-shift med tech, is celebrated for her sunny demeanor, genuine care, and willingness to pitch in - even on days off - making a tangible difference in the lives of residents. The consistency of these personal testimonials paints a picture of a facility where individual caregivers - when present - make a lasting, positive impression.
Beyond individual staffers, cleanliness and housekeeping appear as a frequent theme. One reviewer notes the place is very good and clean and acknowledges housekeeping for maintaining a steady standard. The sentiment is echoed in stories of a well-kept environment, where residents and families credit the staff for keeping the facility tidy and orderly, which in turn contributes to a sense of safety and comfort. The overall tone in several reviews is that a clean, well-maintained environment is a foundation for good care, and that impression consistently comes through in positive remarks about the facility's upkeep.
A standout moment for many families is the "change in the mood" of a loved one after moving in. One heartfelt note recounts a live, emotional transformation after a relative was moved from an unpleasant situation to Tri-Cities Retirement Inn. The caller describes the sister's positive impression of the cleanliness, the kindness and care of the staff, and a room that felt like a fresh start. The reviewer expresses deep gratitude for the care and warmth shown by caregivers and staff, suggesting that, for some families, the facility can truly feel like a safe, welcoming home when the staff deliver consistent, compassionate care.
Not all feedback aligns, however. A considerably negative review paints a stark contrast: Tri City Retirement Inn is described as "one of the worst places you can put a loved one." The reviewer asserts that the facility fails to follow care plans and is rude to residents, with basic needs going unmet. They argue that medical care is insufficient - citing missed follow-through on care, emergency hospital visits, and neglect of follow-up care. The critique targets a specific doctor (Dr. Miller) and accuses staff of ignoring follow-up appointments and mismanaging medications, including a troubling claim about a missing or misapplied antidepressant regimen. The overall message is one of frustration and concern for a loved one's safety and well-being, with the implication that communication between family and staff was unreliable and that systemic issues hindered proper care.
Despite the doorway of criticism, many residents who live there report happiness, community, and personal satisfaction. For four years, one resident says they have found friendship and a consistently kind staff, reinforcing a sense of belonging. The same voice highlights games, movies, housekeepers, and meals as highlights, suggesting that the social and recreational dimensions of life at the facility contribute meaningfully to daily happiness. Another resident echoes contentment, appreciating the rooms, the view, and the helpful, friendly med aides who assist with medications. Activities, meals, and the overall atmosphere of care are repeatedly cited as strengths by people who feel at home in the community.
Multiple pieces of praise target the everyday operations that shape daily life: a friendly, helpful staff; a clean, clutter-free environment; residents' autonomy to come and go with privacy; reliable maintenance support; and a kitchen that is open to dining variety and reasonable feedback. One reviewer notes the presence of new care givers and the reassurance that caring people are on hand, while another mentions that the head cook does an excellent job with meals designed to please everyone. Across several testimonies, the kitchen staff's willingness to adapt and the visible attentiveness of caregivers create a sense of a responsive community that values residents' preferences and needs.
In the mosaic of experiences, personal rooms and amenities also receive attention. A resident describes moving into a new, nicely sized room with a view, expressing appreciation for the improved food and new staff introductions. The sentiment extends to room quality and the general sense that the facility aims to keep residents comfortable, with med aides and shower aides praised for their kindness and attentiveness. The nutrition and activities offerings are frequently highlighted as positive aspects, underscoring how important a well-rounded schedule is to residents' satisfaction. For some, the atmosphere feels like a home where the staff listen, respond, and help make daily life smoother.
Yet even among the thrumming positivity, concerns about cost and care structure surface. One reviewer emphasizes the financial reality of a high monthly rent - over $6,000 - and critiques the experience of a shared room, the smell of the facility, and what they describe as mass-produced meals not tailored to individual dietary needs. They point to limited notice for appointments and a sense that family members must drop everything to accommodate schedules, urging readers to consider alternatives if genuine, consistent care is their priority. These criticisms remind readers that expectations around value, transparency, and individualized attention remain central to the ongoing conversation about care at this facility.
Finally, a more formal, service-wide critique focuses on the memories care offerings. A reviewer states that while Tri Cities Retirement Inn provides independent living, assisted living, and memory care under one roof, the memory care experience can fall short of expectations. They describe a lack of tailored programming for memory care residents, insufficient structure to prevent wandering, and concerns about basic personal care tasks such as teeth brushing and personal hygiene. Medication administration is described as inconsistent, with a troubling account of missed days that coincided with a resident's distress. The reviewer also notes barriers to accessing medical records, receiving only limited documentation rather than a full medical record. They conclude with a cautionary stance, suggesting that, despite some good intentions and efforts by staff, the memory care program may not meet the specialized needs of some residents.
Together, these voices sketch a facility with many strengths and some serious challenges. The prominent narratives celebrate compassionate individual caregivers, a clean and welcoming environment, engaging activities and meals, and a sense of community that can bring peace and happiness to residents and their families. At the same time, they caution about the importance of consistent care plans, reliable medical oversight, transparent communication, and careful attention to cost, privacy, and the distinct needs of memory care residents. In short, Tri Cities Retirement Inn surfaces as a place of genuine warmth and connection for many, but it is also a setting where scrutiny, ongoing improvement, and careful handling of complex care requirements remain essential.
Tri Cities Retirement Inn in Pasco, WA is a vibrant and inclusive assisted living community that specializes in providing exceptional Memory Care services. Our community is equipped with top-notch amenities and care services to ensure the comfort, safety, and well-being of our residents.
At Tri Cities Retirement Inn, we understand the importance of maintaining an active lifestyle and offer a range of amenities to support this. Residents can enjoy regular visits to our on-site beauty salon for pampering sessions or indulge in their favorite shows with cable or satellite TV in the comfort of their own fully furnished accommodations. Our community-operated transportation service ensures that residents can easily access nearby restaurants and shopping centers.
We also prioritize lifelong learning opportunities and have a dedicated computer center where residents can enhance their skills or stay connected with loved ones through Wi-Fi/high-speed internet. Our continuing learning programs provide educational enrichment while our small library offers a quiet space for reading and relaxation.
Nutrition is at the heart of our dining experience, and we strive to cater to special dietary restrictions. Our restaurant-style dining room provides delicious meals prepared by our professional staff, ensuring that each resident's unique needs are met.
Care is provided around the clock at Tri Cities Retirement Inn, with 24-hour call systems and supervision to ensure resident safety. Our caring staff assists with activities of daily living such as bathing, dressing, and transfers. Medication management services are also offered to ensure proper administration. We offer specialized care for individuals with behavioral issues or mild cognitive impairment.
To promote overall wellness, we provide various opportunities for physical activity within our fitness room or outdoor spaces such as the garden or patio. Residents can participate in fitness programs designed to keep them active and engaged. Additionally, mental wellness programs are available to support cognitive function.
Beyond these amenities, we understand that socialization is key to a fulfilling life. We offer concierge services to assist residents with planned day trips or transportation arrangements to doctors' appointments. Resident-run activities and scheduled daily activities provide opportunities for social interaction and connection.
Tri Cities Retirement Inn is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures residents have easy access to necessary services while enjoying a close-knit community atmosphere.
In summary, Tri Cities Retirement Inn in Pasco, WA provides exceptional Memory Care services in a warm and welcoming environment. With an array of amenities, personalized care services, and a focus on overall well-being, our community offers residents the opportunity to live life to the fullest.
Tri Cities Retirement Inn is located at 2000 North 22nd Avenue, Pasco, WA 99301 in Franklin County, Washington
The features offered at Tri Cities Retirement Inn are specifically designed to support residents with dementia or Alzheimer's disease by fostering a safe and engaging environment tailored to their unique needs. With 24-hour supervision, residents receive consistent monitoring that ensures their safety and well-being, while assistance with activities of daily living, such as bathing, dressing, and transfers, promotes dignity and independence. The facility's focus on care for behavioral issues aids in managing the emotional and psychological challenges that often accompany cognitive decline. Coordination with healthcare providers ensures that all aspects of each resident's health are managed cohesively, while the dementia waiver allows flexibility in care approaches. Meal preparation and service catered to individual dietary needs contribute to physical health, paired with medication management which guarantees adherence to prescribed treatments. Additionally, programs centered on mental wellness and specialized memory care programming engage residents cognitively and emotionally, fostering a sense of purpose and enhancing their overall quality of life.
Tri Cities Retirement Inn on seniors.fyi includes 8 photos including images showing interior, living room, dining, television, decor, bedroom, windows, plant, and more.
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