Tri-Cities Retirement Inn in Pasco, WA

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  • Interior

    A cozy bedroom with a single bed, nightstand with a lamp, and a comfortable chair.
  • Decor

    A cozy living room with sofas, armchairs, and a coffee table surrounded by decorations and bookshelves.
  • Living Room

    A cozy living room with various seating options, including sofas and floral-patterned chairs, illuminated by lamps.
  • Building

    Entrance to a building with outdoor seating and patio furniture.
  • Windows

    A cozy living room with a wooden entertainment center, purple chairs, and decorative accents.
  • Dining

    An empty restaurant dining room with tables set for service.
  • Television

    A cozy living room with comfortable seating and a large television.
  • Place Settings

    A neatly arranged dining table in a restaurant setting, complete with cups, cutlery, and floral centerpiece.

Tri-Cities Retirement Inn in Pasco, WA

Information last verified:

2000 N 22nd Ave, Pasco, WA 99301

For more information about senior living options: (844) 490-3973

4.1 from 56 reviews
5 stars
41
4 stars
2
3 stars
2
2 stars
2
1 stars
9

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020Top 5% Senior Living Community in 2024

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Tri-Cities Retirement Inn Costs & Pricing

Tri-Cities Retirement Inn offers competitive pricing for its various room types when compared to the broader market in Franklin County and Washington state. The monthly cost for a semi-private room at the Inn is $3,600, which is slightly higher than the county average of $3,300 but notably more affordable than the state average of $4,267. For those seeking a studio, Tri-Cities' rate of $4,250 is also on par with local trends; it exceeds the county's average of $3,692 while remaining lower than the state's average of $4,126. Lastly, the one-bedroom option at Tri-Cities is priced at $4,900 - again higher than Franklin County's average of $3,967 but more economical compared to Washington's average of $4,632. Overall, Tri-Cities Retirement Inn positions itself attractively within the regional landscape by offering quality accommodations that are mindful of both local and statewide pricing dynamics.

Floor plansTri-Cities Retirement InnFranklin CountyWashington
Semi-Private$3,600$3,300$4,272
Studio$4,250$3,692$4,128
1 Bedroom$4,900$3,967$4,634

Overall Review of Tri-Cities Retirement Inn

Pros

  • pro The staff are amazing.
  • pro Lia, the new receptionist, is kind and helpful.
  • pro The staff are kind and patient, and the lobby smells amazing thanks to the kitchen.
  • pro Jestina, Sammie, Rebecka, and Kari are a pleasure to work with and genuinely care about the community.
  • pro Yasmin B. is a caring, kind, and respectful day-shift caregiver who treats residents like family.
  • pro Gabriela G. is an amazing asset—always smiling, kind, and dedicated to residents, even on her days off.
  • pro The facility is clean and well-maintained, with housekeeping doing a great job.

Cons

  • pro Reviewers described Tri-Cities Retirement Inn as one of the worst places to place a loved one, noting failure to follow care plans and insufficient basic care.
  • pro Staff were accused of going through residents’ bags and removing items, violating privacy and dignity.
  • pro The staff were described as rude to residents and failing to provide medical care, contributing to emergency hospital visits.
  • pro There was little communication between staff about residents, and irregular or unclear communication with families.
  • pro A tour described the facility as dirty and disorganized, with tired-looking rooms and outdated fixtures.
  • pro The cost was criticized as excessive, with a $6,000 monthly rate for a shared room and meals not tailored to dietary needs.
  • pro An incident was reported where an elderly resident was found outside at 2 a.m. with staff appearing unconcerned.

Review

Tri-Cities Retirement Inn (Pasco, WA) is best suited for families seeking a warm, home-like environment with a strong emphasis on personal connections, long-tenured staff, and a built-in continuum of care that covers independent living, assisted living, and memory care under one roof. This community rewards residents with approachable, personable caregivers, friendly front-desk service, and dining that feels like a kitchen-made meal, not a cafeteria pass-through. It works best for those who want daily life to center on social programs, accessible activities, and caregivers who remember preferences, routines, and names. For seniors who prize a pristine, modern facility with state-of-the-art medical oversight, or who require highly aggressive care management, this may not be the most defensible fit.

Those who should consider alternatives include families that demand consistently rigorous adherence to individual care plans and medical protocols, or who have loved ones with complex medical needs requiring steady, tightly coordinated clinical oversight. A subset of reviewers voices concerns about care-plan execution and medical responsiveness, with specific anecdotes suggesting gaps in routine oversight and follow-through. Potential residents should also weigh the facility’s aging footprint and the mixed impressions some visitors had during tours, including perceptions of outdated interiors and inconsistent communication. If a top-tier, hush-to-zero-room-for-error medical environment is non-negotiable, pursuing other options with more centralized oversight and newer infrastructure is prudent.

The strongest positives here revolve around the staff culture and resident experience. The clearest takeaway is a community where kindness, patience, and genuine care show up in daily interactions. Long-tenured staff, attentive med-aides, and a kitchen team that welcomes meal plan ideas create a sense of belonging and dependability. Residents repeatedly describe the environment as clean and homely, with a lobby and common areas that feel inviting rather than clinical. The meals, activities, and the ability to form friendships quickly contribute to meaningful quality of life. For families, this translates into fewer constant crises and more predictable, person-centered routines, which can be a powerful offset to the realities of assisted living.

Yet it would be irresponsible to ignore the documented drawbacks. Several reviews point to serious governance and safety concerns, from alleged lapses in following care plans to incidents that raise questions about supervision and resident safety. Some critiques touch on social and logistical issues, perceived odor, older fixtures, and a sense that the building does not feel as fresh as newer properties. A few families report communication gaps, delayed responses to changes in a loved one’s condition, and frustration when scheduling or coordinating care. There are also loud reminders about value for money, including complaints about shared rooms at high monthly rates and questions about how well the facility translates promises into day-to-day care. Taken together, these factors suggest that while many residents thrive, outcomes can hinge heavily on the particular staff on shift and the care-management practices in place.

In weighing pros against the main cons, Tri-Cities Retirement Inn earns credibility from its warmth, staff dedication, and the tangible daily sense that residents are cared for as individuals. The offset is not automatic, but it is real: where the team functions cohesively, families frequently report happiness, engaging activities, reliable medication support, and a strong sense of home. The memory-care and assisted-living pathways feel especially supportive when caregivers know residents’ food preferences, routines, and triggers, and when management is accessible and responsive to concerns. The risk remains that inconsistencies in care plan adherence or medical follow-through can erode confidence, especially for families navigating complex health needs. Families should enter with a clear agreement on who oversees care plans, how changes are communicated, and what escalation steps exist if concerns arise.

For families actively evaluating this community, several practical steps will matter most. Arrange to meet not only with front-desk staff but with the director and the specific care leads for memory care and assisted living. Request a detailed walk-through of current care plans and medication administration processes, and bring up any known medical conditions to gauge responsiveness and alignment with documented protocols. Ask for a transparent reporting cadence, how often families receive updates, and through what channels. Probe the kitchen and dining program: what accommodations exist for dietary restrictions, and how flexible are menus in accommodating evolving tastes and nutritional needs? Finally, assess the building’s maintenance and safety: ensure a clear plan for ongoing updates, and verify that staff coverage and supervision meet your loved one’s safety expectations, especially during night hours.

In the end, Tri-Cities Retirement Inn presents a compelling choice for families prioritizing a nurturing, community-centered lifestyle with dependable caregivers and robust social programming. It is less ideal for those requiring uniform medical oversight, tightly controlled clinical environments, or the latest facility upgrades. The best-fit resident is someone who values a homelike atmosphere, open communication with attentive staff, and meals and activities that reinforce daily enjoyment. Those who can tolerate the variability that accompanies any multi-service senior campus, and who insist on a dependable care-partner relationship with leadership, will likely find this community a reassuring, warm place to call home.

Features

Housing

  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Tri-Cities (1 miles away) Tri-Cities (1 miles away)

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Gluten-free Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being.
  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • International cuisine International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors.
  • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
  • Professional chef Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
  • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Special dining programs Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Catholic services Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Karaoke KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
  • Live well programs Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
  • Mormon/LDS services Mormon/LDS servicesMormon/LDS services are important for seniors as they provide a sense of community, spiritual support, and connection to their faith during their later years. These services offer opportunities for socialization, worship, and guidance in navigating the challenges of aging.
  • Other religious services Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years.
  • Protestant services Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
  • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.

Description

Tri-Cities Retirement Inn in Pasco, WA is a welcoming assisted living community that offers studio apartments for seniors seeking memory care. Our community prioritizes the well-being and comfort of our residents by providing a range of amenities and care services.

Residents can enjoy a variety of activities right on-site, ensuring they always have something engaging to do. Our common areas are indoor and outdoor, allowing residents to socialize and enjoy the beautiful surroundings. For those who wish to pamper themselves, we have an on-site beautician available.

All of our apartments are equipped with air-conditioning and features like kitchenettes, making it easy for residents to maintain their independence. Ground floor units are available for those who require wheelchair accessibility or have mobility concerns.

When it comes to care services, our dedicated staff provides high acuity care and medication management to ensure that each resident receives personalized attention. We also offer assistance with incontinence care for those who need it.

Our dining options are extensive and cater to various dietary needs. With meals provided by a professional chef, residents can enjoy delicious low/no sodium, no sugar, and vegetarian options. Guests can join them for meals as well as take advantage of room service or special dining programs.

We understand that spiritual well-being is important to many residents; therefore, we facilitate devotional services both on-site and off-site. We provide access to Catholic, LDS/Mormon, Protestant services, as well as visiting chaplains or priests.

Located conveniently in Pasco, WA, our community is surrounded by various amenities nearby. Residents have access to cafes, parks, pharmacies, physicians' offices, restaurants

Nearby Places of Interest

This part of Pasco, Washington offers a convenient and accessible location for senior living, with a variety of amenities nearby. There are several pharmacies such as Walgreens and Rite Aid within close proximity for easy access to medication and healthcare needs. Additionally, there are plenty of dining options ranging from fast food chains like Burger King and KFC to local favorites like Trejo's Mexican Cuisine and Cedars Restaurant & Lounge. For leisurely activities, residents can enjoy coffee at Roasters Coffee or explore the parks in the area such as Columbia Park and Playground of Dreams. There are also reputable healthcare facilities like Lourdes Health System and Trios Health available for medical care. Places of worship like Kennewick First United Methodist Church provide spiritual support for those seeking a community connection. Overall, this part of Pasco offers a well-rounded environment for seniors looking to settle in a convenient location with necessary amenities nearby.

Pharmacies

  • Walgreens (0.3 miles)
  • Rite Aid (0.5 miles)
  • Sadowski, Thomas J (1.7 miles)
  • Rite Aid (1.7 miles)
  • Walgreens (3 miles)
  • Rite Aid (3.1 miles)
  • Safeway Pharmacy (3.2 miles)

Restaurants

  • Burger King (0.3 miles)
  • KFC (0.3 miles)
  • Trejo's Mexican Cuisine (0.4 miles)
  • Cedars Restaurant & Lounge (2 miles)
  • Ice Harbor Brewing Co. (2 miles)
  • Burger Ranch (2.1 miles)
  • El Chapala (2.4 miles)

Cafes

  • Roasters Coffee (0.4 miles)
  • Sun Willows Golf Club House Willows Cafe (0.5 miles)
  • Dutch Bros Coffee (2.4 miles)
  • Dutch Bros Coffee (3.2 miles)
  • Roasters Coffee (3.5 miles)
  • Mocha Express (3.7 miles)
  • Barracuda Coffee Company (4.5 miles)

Physicians

  • Lourdes Ear Nose & Throat Associates (0.8 miles)
  • Community Health Center La Clinica Nueva Esperanaza Counseling Center (1.1 miles)
  • Miramar Clinic (1.4 miles)
  • Mid-Columbia Eyecare Center (1.4 miles)
  • Lourdes Pulmonary Services (1.4 miles)
  • Benton-Franklin Health District (2.5 miles)
  • Blue Heron Naturopathic Care (2.7 miles)

Transportation

  • Tri-Cities Airport Baggage Claim (1 miles)
  • Tri-Cities Airport (PSC) (1 miles)

Hospitals

  • Lourdes Health System (1.5 miles)
  • Kennewick Public Hospital District (2.5 miles)
  • Trios Health (2.6 miles)
  • Trios Health (3.2 miles)
  • Family Birthing Center (3.2 miles)
  • Kennewick General Hospital (3.3 miles)

Parks

  • Desert Dunes Park (1.7 miles)
  • Columbia Park (2.1 miles)
  • Playground of Dreams (2.1 miles)
  • Eastgate Park (3.5 miles)
  • Lawrence Scott Park (4.1 miles)
  • Chiawana Park (4.6 miles)

Places of Worship

  • Kennewick First United Methodist Church (2.6 miles)
  • Kennewick Baptist Church (2.9 miles)
  • In Step Church (4.1 miles)

Frequently Asked Questions

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