Tri-Cities Retirement Inn

Pros

• The staff at Tri-Cities Retirement Inn is described as incredible, caring, gentle, and polite, providing a heartwarming experience for residents and visitors alike.
• Residents enjoy a warm and homelike atmosphere that makes them feel comfortable and welcome within the facility.
• There are various daily activities available, especially in the memory care section, aimed at keeping residents engaged and active.
• The kitchen staff goes above and beyond to accommodate picky eaters and ensure that meals are enjoyable for every resident.
• Many reviewers highlight the impressive longevity of the staff, suggesting a stable workforce that contributes to quality care.
• Families feel confident in the level of care their loved ones receive, noting attentiveness and professionalism from the staff across different service levels.
• The facility offers a variety of services under one roof, making it a convenient choice for families seeking comprehensive care options.

Cons

• The elderly lady was found confused and alone in a dark alley outside the facility, raising serious safety concerns.
• The staff did not seem concerned about the elderly lady being in the alley, which is alarming.
• Previous experiences at Tri-Cities Retirement Inn included disorganization and a lack of cleanliness.
• A scheduled appointment with a staff member during a tour was disregarded, leading to a poor impression of the facility.
• The building has tired-looking rooms and lacks curb appeal, indicating a need for improvements.
• Some reviews mentioned that the facility seemed dirty and disorganized during tours.
• There are complaints about pockets of smokers creating an unpleasant environment in certain areas of the building.
• Although many residents appreciate their care, some reviews suggest that older facilities might not meet everyone’s expectations for cleanliness and modernity.

Review

Tri-Cities Retirement Inn (TCRI) has garnered a wide spectrum of reviews, reflecting diverse experiences and perspectives regarding its facilities, staff, and overall care provided to residents. The facility is an older establishment that offers a variety of living arrangements including independent living, assisted living, and memory care services. Many families have expressed their satisfaction with the compassionate care their loved ones receive from the dedicated staff, emphasizing their kindness and attentiveness. However, as indicated by some reviews, there have also been concerning incidents that raise questions about safety protocols within the facility.

A common theme in positive reviews is the excellent staff at TCRI. Many families have lauded how caring, gentle, and polite the employees are—terms such as “incredible” and “amazing” frequently arise in descriptions of workers who interact with residents. Numerous reviewers noted instances where staff went above and beyond to make sure residents feel comfortable and engaged in activities. For example, one reviewer highlighted how they ensure their picky-eating father receives meals he enjoys by consulting him each day about his preferences. This personalized approach to dining reflects an attentive service that many family members find reassuring.

Despite these favorable mentions of the staff's demeanor and dedication to resident welfare, not all experiences have been perfect. One glaring concern involved an elderly woman found confused in an alley outside the facility late at night; her presence raised alarms over safety issues within TCRI's premises. The review indicated that when approached about this situation, a staff member appeared unconcerned or dismissive of her condition as well as her potential danger from passing cars—a response that shocked both reviewers and led them to question management’s oversight on resident safety.

While insights regarding staffing remain generally positive—many commend long tenures among workers suggesting stability—there were critiques concerning the physical state of the building itself. Multiple reviewers shared sentiments about aging fixtures and dated furnishings throughout TCRI while some described it as tired-looking but maintained cleanliness inside. Although renovations are underway to spruce up common areas according to certain accounts, others pointed out here needs for improvements like carpeting replacement or addressing structural disorganization during earlier tours.

The atmosphere within TCRI has occasionally received mixed reviews based on personal preferences regarding decorum and style; however, many visitors described a welcoming ambiance where individuals felt at home amidst residents who appeared content with their surroundings. Families appreciated opportunities for informal gatherings or celebrations facilitated by kitchen staff eager to assist when organizing events—a gesture that builds community spirit among both residents and visitors alike.

Ultimately, TCRI delivers a multifaceted experience shaped by remarkable caregiving efforts juxtaposed against practical concerns regarding infrastructure and security matters raised during specific incidents. While numerous families have articulated comfort in knowing their loved ones are being looked after compassionately by long-term staff members who seem genuinely invested in resident well-being, others emphasize essential improvements needed for creating safer environments conducive for all elderly individuals residing there—a balancing act between ensuring quality care while maintaining vigilant safety standards remains an ongoing challenge for facility management moving forward.

This part of Pasco, Washington offers a convenient and accessible location for senior living, with a variety of amenities nearby. There are several pharmacies such as Walgreens and Rite Aid within close proximity for easy access to medication and healthcare needs. Additionally, there are plenty of dining options ranging from fast food chains like Burger King and KFC to local favorites like Trejo's Mexican Cuisine and Cedars Restaurant & Lounge. For leisurely activities, residents can enjoy coffee at Roasters Coffee or explore the parks in the area such as Columbia Park and Playground of Dreams. There are also reputable healthcare facilities like Lourdes Health System and Trios Health available for medical care. Places of worship like Kennewick First United Methodist Church provide spiritual support for those seeking a community connection. Overall, this part of Pasco offers a well-rounded environment for seniors looking to settle in a convenient location with necessary amenities nearby.

Pharmacies

• Walgreens (0.3 miles)
• Rite Aid (0.5 miles)
• Sadowski, Thomas J (1.7 miles)
• Rite Aid (1.7 miles)
• Walgreens (3 miles)
• Rite Aid (3.1 miles)
• Safeway Pharmacy (3.2 miles)

Restaurants

• Burger King (0.3 miles)
• KFC (0.3 miles)
• Trejo's Mexican Cuisine (0.4 miles)
• Cedars Restaurant & Lounge (2 miles)
• Ice Harbor Brewing Co. (2 miles)
• Burger Ranch (2.1 miles)
• El Chapala (2.4 miles)

Cafes

• Roasters Coffee (0.4 miles)
• Sun Willows Golf Club House Willows Cafe (0.5 miles)
• Dutch Bros Coffee (2.4 miles)
• Dutch Bros Coffee (3.2 miles)
• Roasters Coffee (3.5 miles)
• Mocha Express (3.7 miles)
• Barracuda Coffee Company (4.5 miles)

Physicians

• Lourdes Ear Nose & Throat Associates (0.8 miles)
• Community Health Center La Clinica Nueva Esperanaza Counseling Center (1.1 miles)
• Miramar Clinic (1.4 miles)
• Mid-Columbia Eyecare Center (1.4 miles)
• Lourdes Pulmonary Services (1.4 miles)
• Benton-Franklin Health District (2.5 miles)
• Blue Heron Naturopathic Care (2.7 miles)

Transportation

• Tri-Cities Airport Baggage Claim (1 miles)
• Tri-Cities Airport (PSC) (1 miles)

Hospitals

• Lourdes Health System (1.5 miles)
• Kennewick Public Hospital District (2.5 miles)
• Trios Health (2.6 miles)
• Trios Health (3.2 miles)
• Family Birthing Center (3.2 miles)
• Kennewick General Hospital (3.3 miles)

Parks

• Desert Dunes Park (1.7 miles)
• Columbia Park (2.1 miles)
• Playground of Dreams (2.1 miles)
• Eastgate Park (3.5 miles)
• Lawrence Scott Park (4.1 miles)
• Chiawana Park (4.6 miles)

Places of Worship

• Kennewick First United Methodist Church (2.6 miles)
• Kennewick Baptist Church (2.9 miles)
• In Step Church (4.1 miles)