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Canyon Lakes Restortative in Kennewick, WA

Canyon Lakes Restortative is a senior community in Kennewick, WA.

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Canyon Lakes Restortative in Kennewick, WA

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Canyon Lakes Restortative

2702 S Ely St, Kennewick, WA 99337

To contact a resident: (509) 582-5900

For more information about senior living options: (866) 208-4318

4.4 from 28 reviews
5 stars
23
4 stars
0
3 stars
0
2 stars
2
1 stars
3

Overall Review of Canyon Lakes Restortative

common 10 reviews mention this

Rehab and therapy experiences vary

Residents describe rehab and therapy that support recovery, while a few report serious problems.

Many reviewers talk about coming in for surgery or an injury and using the rehab period to get better, with mentions of both the facility’s care and therapy work. A separate set of comments express major dissatisfaction, including claims that outcomes worsened and a belief the rehab situation was unsafe or handled poorly. Overall, the reviews suggest rehab can be a positive experience, but there are clear outliers.

common 16 reviews mention this

Staff care and responsiveness stand out

Staff compassion, professionalism, and responsiveness are a frequent point of praise and the main source of complaints.

A large share of reviews describe staff as friendly, caring, professional, and attentive to questions, including caregivers who are accessible and prompt. Some reviewers specifically mention the management listening and validating concerns, and others say residents aren’t ignored. There are also negative reviews that criticize staff and nurses as unhelpful or driven by profit rather than resident care, which is where the strongest dissatisfaction comes through.

common 4 reviews mention this

Cleanliness and maintenance are noted

Several reviews highlight cleanliness and upkeep, alongside a complaint about physical changes.

Multiple residents or family members describe the facility as very clean and well maintained, including observations about the structure and day-to-day care. One reviewer also points to a change made after new ownership—adding carpet in hallways—as a sign that priorities may lean toward appearance over resident mobility. Taken together, cleanliness is a clear strength in many accounts, with a smaller number of complaints tied to how the building was updated.

caveat 5 reviews mention this

Serious negative claims about care

A minority of reviews raise serious concerns about care quality and business practices.

A few reviews criticize the facility for how it handles resident care, including claims that it is focused on profit and that it pushes people out when insurance ends. Other complaints allege poor decisions during a medical recovery, and one reviewer compares the experience to a jail and says staff and nurses were not good. These comments are starkly different from the many positive reviews, so it’s important to read both the positive and negative accounts before deciding.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Board and Care Home Board and Care Home

Transportation

  • Tri-Cities (6 miles away) Tri-Cities (6 miles away)

Nearby Places of Interest

This part of Kennewick, Washington, offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. With several restaurants, cafes, pharmacies, and healthcare facilities located within a 2-mile radius, residents can easily access essential services and enjoy dining options close to home. The area is also home to multiple churches for those seeking spiritual community and peace of mind. In terms of healthcare, there are several hospitals and medical centers nearby, providing quality care for any potential health needs. Additionally, parks like Playground of Dreams and Columbia Park offer opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a well-rounded environment for seniors looking to settle down in a vibrant community with all the necessary resources easily accessible.

Restaurants

  • Jack In The Box (0.7 miles)
  • McDonald's (0.8 miles)
  • Costa Vida (1 miles)
  • El Fat Cat Grill (1.3 miles)
  • McDonald's (1.4 miles)
  • Denny's (1.4 miles)
  • Taco Bell (1.5 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • Walmart Pharmacy (0.8 miles)
  • Yoke's Fresh Markets (1 miles)
  • Yoke's Pharmacy (1 miles)
  • Safeway Pharmacy (1.4 miles)
  • Rite Aid (1.5 miles)
  • Walgreens (1.7 miles)

Theaters

  • Southgate 10 (0.8 miles)

Cafes

  • Starbucks (0.8 miles)
  • Dutch Bros Coffee (1 miles)
  • Roasters Coffee (1.5 miles)
  • Dutch Bros Coffee (2.6 miles)
  • Barracuda Coffee Company (2.6 miles)
  • Mocha Express (2.8 miles)
  • Roasters Coffee (4.2 miles)

Physicians

  • Rejuvalux Aesthetics (0.9 miles)
  • New Edge Wellness Center (0.9 miles)
  • Bi-State Occupational Safety & Health Services (1 miles)
  • Kadlec Inland Cardiology - Kennewick (1.6 miles)
  • Gary M. Podhaisky, MD (1.6 miles)
  • Trios Health Diagnostic Imaging (1.7 miles)
  • Trios Southridge Hospital - Muthulakshm Ramesh MD (1.8 miles)

Places of Worship

  • Kennewick Baptist Church (1.5 miles)
  • Kennewick First United Methodist Church (2.2 miles)
  • In Step Church (4 miles)

Hospitals

  • Trios Southridge Hospital (1.8 miles)
  • Kennewick General Hospital (1.9 miles)
  • Family Birthing Center (2 miles)
  • Trios Health (2 miles)
  • Trios Health (2.4 miles)
  • Kennewick Public Hospital District (2.4 miles)
  • Kadlec Medical Center (3.5 miles)

Parks

  • Playground of Dreams (2.3 miles)
  • Columbia Park (2.4 miles)
  • Eastgate Park (3 miles)
  • Lawrence Scott Park (3.3 miles)

Frequently Asked Questions

Where is Canyon Lakes Restortative?

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