Canyon Lakes Restortative in Kennewick, WA

Pros

• The staff were friendly and caring.
• The facility is a nice place to receive care.
• The loving and supportive care was tremendous.
• All the staff were professional and worked for the residents' best interests and full recovery.
• The staff kept the family informed about progress.
• The CNAs are outstanding.
• Management truly cares, listens, and validates concerns for patients and employees.
• Regency Canyon Lakes is highly recommended for care.
• The facility is beautiful and the staff are very friendly.
• It is by far the best rehab and nursing facility in the Tri-Cities.
• Ozzie and Wendy are highly regarded therapists.
• The facility is very clean and well maintained.
• The staff are awesome; therapy is great.
• There is a nurse on site 24 hours a day.

Cons

• The facility is described as horrible.
• The patient ended up with an MRSA infection and is fighting for her life.
• The reviewer would give the facility a zero.
• Not a good place for an elderly family member; it seems to be about profit rather than care.
• The facility has gone downhill since it was bought out by a corporation; appearance is prioritized over residents.
• A patient felt non-compliant after back surgery, ruining his ability to return to work.
• It feels like a jail with poor staff and nurses.

Review

Canyon Lakes Restortative in Kennewick is best suited for seniors who need skilled nursing and focused rehabilitative care after surgery, fractures, or other acute injuries. The community presents as a strong rehab-centric option where the goal is clear: get residents back on their feet with intensive therapy and professional nursing oversight. For families, it is a viable choice when the priority is a disciplined program, reliable staff presence around the clock, and proactive progress updates. The setting tends to be orderly and clinically oriented, with a track record of encouraging mobility and independence through structured therapy and consistent daily routines.

Those weighing alternatives should recognize who may not be best served here. The facility reads as rehab-forward rather than a long-term, home-like residence, which means memory care or extended custodial living may be better found elsewhere. A handful of reviews raise caution about corporate ownership affecting priorities or express frustration with financial considerations. For families especially wary of profit-driven decisions, or for those seeking a warmer, less clinical ambience, exploring other options is prudent. Tours should probe current staffing stability, care planning, and the degree of resident advocacy to ensure expectations align with reality.

The strongest pro here is the combination of robust therapy and 24/7 nursing coverage. Multiple reviewers highlight thorough physical and occupational therapy, with therapists who are described as skilled, attentive, and safety-focused. The nursing team is consistently noted as available around the clock, and families frequently commend the staff for being responsive, clear in communication, and genuinely caring about progress. Cleanliness and a well-maintained environment reinforce a sense of professionalism. These elements collectively offset many concerns, delivering measurable gains in mobility and functional independence for a substantial portion of residents.

Yet, real-world contrasts appear in a few troubling notes. One review recounts a severe infection acquired during rehab, underscoring the reality that even strong facilities face serious risk in the rehab setting. A handful of voices describe a profit-driven atmosphere or a sense that appearance and cost-cutting pressures have influenced care priorities. Others mention a shift in tone after corporate ownership changes and describe the facility as feeling more like a hospital environment than a warm home. While not universal, these concerns are material for decision-making and warrant scrutiny during visits, discussions with administration, and careful review of current infection-control practices and staffing ratios.

In practice, the positives tend to predominate for families who value clear oversight and reliable care pathways. The staff's dedication shows in consistent attention, open communication with families, and a reputation among local health professionals as a preferred rehab option. Caregivers and therapists are repeatedly praised for competence and compassion, and many families report long, uninterrupted stays with residents achieving meaningful recoveries. The combination of skilled therapy, around-the-clock nursing, and a professional, engaged management team can deliver peace of mind during a stressful recovery period.

The bottom-line recommendation is practical and disciplined. Canyon Lakes Restortative is a compelling choice for those prioritizing rehab outcomes, strong clinical oversight, and transparent, family-friendly communication. It remains a standout option in the Tri-Cities for short- to mid-term rehabilitation when therapy intensity and professional staff matter most. However, one should not overlook the cautions voiced by a minority of reviewers: concerns about profitability influencing care, changes after corporate ownership, and occasional negative experiences. Prospective families should visit, ask pointed questions about staffing levels, infection-control practices, care-planning processes, and how families are kept informed, then compare with other skilled nursing options to determine the best fit.

This part of Kennewick, Washington, offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. With several restaurants, cafes, pharmacies, and healthcare facilities located within a 2-mile radius, residents can easily access essential services and enjoy dining options close to home. The area is also home to multiple churches for those seeking spiritual community and peace of mind. In terms of healthcare, there are several hospitals and medical centers nearby, providing quality care for any potential health needs. Additionally, parks like Playground of Dreams and Columbia Park offer opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a well-rounded environment for seniors looking to settle down in a vibrant community with all the necessary resources easily accessible.

Restaurants

• Jack In The Box (0.7 miles)
• McDonald's (0.8 miles)
• Costa Vida (1 miles)
• El Fat Cat Grill (1.3 miles)
• McDonald's (1.4 miles)
• Denny's (1.4 miles)
• Taco Bell (1.5 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walmart Pharmacy (0.8 miles)
• Yoke's Fresh Markets (1 miles)
• Yoke's Pharmacy (1 miles)
• Safeway Pharmacy (1.4 miles)
• Rite Aid (1.5 miles)
• Walgreens (1.7 miles)

Theaters

• Southgate 10 (0.8 miles)

Cafes

• Starbucks (0.8 miles)
• Dutch Bros Coffee (1 miles)
• Roasters Coffee (1.5 miles)
• Dutch Bros Coffee (2.6 miles)
• Barracuda Coffee Company (2.6 miles)
• Mocha Express (2.8 miles)
• Roasters Coffee (4.2 miles)

Physicians

• Rejuvalux Aesthetics (0.9 miles)
• New Edge Wellness Center (0.9 miles)
• Bi-State Occupational Safety & Health Services (1 miles)
• Kadlec Inland Cardiology - Kennewick (1.6 miles)
• Gary M. Podhaisky, MD (1.6 miles)
• Trios Health Diagnostic Imaging (1.7 miles)
• Trios Southridge Hospital - Muthulakshm Ramesh MD (1.8 miles)

Places of Worship

• Kennewick Baptist Church (1.5 miles)
• Kennewick First United Methodist Church (2.2 miles)
• In Step Church (4 miles)

Hospitals

• Trios Southridge Hospital (1.8 miles)
• Kennewick General Hospital (1.9 miles)
• Family Birthing Center (2 miles)
• Trios Health (2 miles)
• Trios Health (2.4 miles)
• Kennewick Public Hospital District (2.4 miles)
• Kadlec Medical Center (3.5 miles)

Parks

• Playground of Dreams (2.3 miles)
• Columbia Park (2.4 miles)
• Eastgate Park (3 miles)
• Lawrence Scott Park (3.3 miles)