Fleur De Lis

Pros

• The staff at Fleur De Lis are top notch and the facilities are well maintained.
• The transfer from hospital to Fleur De Lis is simple and easy.
• The facility is beautiful, clean, and feels like home with modern amenities.
• The staff are well trained and sincerely care.
• The staff are attentive to residents, their families, and guests.
• Paige and Debbie provide compassionate care.
• The facility is beautiful and feels like a real home with individualized care and treatment.
• The staff work with families to tailor care to maximize quality of life.
• The Fleur De Lis facility is wonderful and highly recommended.
• The team balances behavioral issues to keep loved ones together.
• The facility offers engaging activities and enjoyable events like painting classes, outside entertainment, and retro golf cart rides.
• The food is made from real ingredients with real recipes.

Cons

• Several facilities were disappointing.
• None of the facilities were able to provide the care he needed because of the level of his cognitive impairment.
• They cycled through several facilities, all of which could not care for the mother.
• They did not care for traditional memory care units.

Review

In moments when a loved one faces a life-changing medical event or the ongoing needs of aging, finding a place that feels both competent and genuinely caring can make all the difference. Fleur De Lis is repeatedly described by families as exactly that kind of sanctuary: a place where 24-hour care is available, transfers from hospital to facility are made easy, and the environment itself feels like a welcoming home rather than a clinical institution. Several families note how the transition from hospital to Fleur De Lis was handled with remarkable ease, helping relieve the stress that often accompanies such moves.

The setting and staff leave a lasting impression as well. The facilities are described as beautiful, clean, and updated, with a design and atmosphere that strike many as "home-like" while still offering modern amenities. The people who work there are repeatedly praised as top-notch, highly trained, and genuinely invested in the well-being of residents. It isn't just about meeting basic needs; it's about a thoughtful, attentive approach to care that also respects and supports visiting family and guests. The sense of care extends beyond the resident to everyone who touches the community.

A common thread across these stories is the personalized, family-centered approach to care. Paige and Debbie are highlighted as doing an exceptional job in delivering compassionate, individualized care. They are described as persistent, collaborative, and deeply committed to finding the right combinations of services and treatments for each person. The staff works closely with families to tailor care plans and to coordinate with physicians, ensuring that medications and therapies align with the unique needs of each resident. This level of involvement helps families feel confident that their loved ones are receiving thoughtful, expert care.

Several narratives tell a particularly moving story of keeping loved ones together and preserving dignity in difficult circumstances. One family describes a mother with advanced Alzheimer's and behavioral challenges alongside a father with cognitive impairment from strokes. After exploring multiple facilities that couldn't meet their needs, they found Fleur De Lis and were able to unite the two in the same home, overseen by a team that balanced behavioral management with medical oversight. Deb worked with the parents' physician to adjust medications and address anxiety and behavioral issues, allowing the couple to remain together. The caregivers' dedication is described as a major blessing, culminating in the father being able to spend his final months with his wife in a compassionate setting.

Other accounts highlight the daily realities of life at Fleur De Lis. A reviewer who has spent time receiving physical therapy services there notes that, beyond the professional care, the environment itself stands out - the food, prepared from real ingredients and crafted with real recipes, stands out as something they'd even personally sample, and the d?cor and music are among the best they've seen. They observe residents who are consistently well-presented and engaged, dressed, groomed, and ready for meals and activities, underscoring a culture of respect and energy that pervades the community.

The sense of community extends to families who visit and residents who participate in a rich program of activities. One review mentions grandparents and great-grandparents living at Fleur De Lis and enjoying painting classes, outside entertainment, and charming activities like retro golf cart rides around the Canyon Lakes area. The facility is noted for an active calendar that keeps residents engaged, while also offering social events such as wine and cheese evenings that are enjoyed by both residents and their guests. The combination of stimulating activities, social occasions, and routine exercise is described as a key part of keeping residents happy, healthy, and connected.

Finally, the broader impact on families is a consistent theme: Fleur De Lis provides real relief and peace of mind. In multiple accounts, having a loved one in Fleur De Lis has relieved ongoing family stress, transformed worry into confidence, and given families a sense of security about the future. The places are not only respected for their physical care and medical coordination but also celebrated for their warmth, compassion, and genuine leadership. Across these experiences, Fleur De Lis emerges as a trusted partner for families seeking compassionate, individualized, and comprehensive care for their aging loved ones.

Theaters

• Southgate 10 (0.7 miles)
• AMC CLASSIC Kennewick 12 (4.6 miles)

Pharmacies

• Walmart Pharmacy (0.7 miles)
• Walgreens (0.8 miles)
• Yoke's Fresh Markets (1 miles)
• Yoke's Pharmacy (1 miles)
• Safeway Pharmacy (1.9 miles)
• Rite Aid (2 miles)
• Walgreens (2.1 miles)

Restaurants

• McDonald's (0.7 miles)
• Costa Vida (1 miles)
• Jack In The Box (1.2 miles)
• The Rock Wood Fired Pizza (1.3 miles)
• El Fat Cat Grill (1.7 miles)
• Copper Top Tap House and Growler Fills (1.8 miles)
• McDonald's (1.9 miles)

Cafes

• Starbucks (0.8 miles)
• Dutch Bros Coffee (1 miles)
• Roasters Coffee (1.3 miles)
• Dutch Bros Coffee (2.9 miles)
• Barracuda Coffee Company (3 miles)
• Mocha Express (3.2 miles)
• Roasters Coffee (4.6 miles)

Physicians

• New Edge Wellness Center (0.9 miles)
• Bi-State Occupational Safety & Health Services (1 miles)
• Rejuvalux Aesthetics (1 miles)
• Kadlec Inland Cardiology - Kennewick (1.4 miles)
• Gary M. Podhaisky, MD (1.4 miles)
• Trios Health Diagnostic Imaging (1.5 miles)
• Trios Southridge Hospital - Muthulakshm Ramesh MD (1.6 miles)

Hospitals

• Trios Southridge Hospital (1.6 miles)
• Kennewick General Hospital (2.1 miles)
• Family Birthing Center (2.3 miles)
• Trios Health (2.3 miles)
• Trios Health (2.7 miles)
• Kennewick Public Hospital District (2.8 miles)
• Kadlec Medical Center (3.8 miles)

Places of Worship

• Kennewick Baptist Church (2 miles)
• Kennewick First United Methodist Church (2.5 miles)
• In Step Church (4.1 miles)

Parks

• Playground of Dreams (2.8 miles)
• Columbia Park (2.9 miles)
• Eastgate Park (3.1 miles)
• Lawrence Scott Park (3.6 miles)