Kanawha Place

Pros

• The staff at Kanawha Place went above and beyond to ensure residents felt comfortable and cared for.
• Residents are greeted by name, fostering a warm and welcoming atmosphere.
• The facility is described as clean, tidy, and accommodating, creating a home-like environment for residents.
• Families appreciate the attentive care provided by nurses and support staff, who check on residents regularly.
• Residents enjoy the meals prepared by the chef, who personalizes dining experiences based on individual preferences.
• Kanawha Place offers engaging activities that encourage participation among residents, enhancing their social interaction.
• Many families report positive experiences transitioning their loved ones to Kanawha Place due to the compassionate care received.
• The facility is commended for its excellent communication with families regarding resident needs or issues.
• Overall, Kanawha Place is recognized as a top-notch facility that meets the diverse needs of its residents effectively.

Cons

• The facility is experiencing issues with being understaffed and underpaid, leading to poor interaction with vulnerable residents.
• A staff member broke HIPAA regulations by discussing a family’s situation without consent.
• There were complaints about the lack of appropriate care for dementia patients at Kanawha Place.
• One reviewer expressed dissatisfaction with the modern aspects of the community, feeling it was outdated.
• While the facility was nice, it refused admission to a resident due to open bed sores, indicating limitations in their treatment capabilities.

Review

Kanawha Place has garnered a mixed but mostly positive set of reviews from families and individuals seeking assisted living for their loved ones. Many reviewers have praised the facility for its clean environment and attentive staff who go above and beyond to ensure that residents are comfortable and well cared for. One particular reviewer shared a touching account of how the staff made their father feel at home, noting their frequent check-ins to make sure he had everything he needed during his stay. The chef was also highlighted for his personal touch, offering alternate meals when residents expressed dissatisfaction with what was being served. This level of personal engagement and kindness appears to foster a family-like atmosphere that many find appealing.

However, the experience at Kanawha Place is not universally praised. Some reviewers raised concerns about the staffing situation within the facility, citing issues related to understaffing and inadequate interactions between staff members and vulnerable residents. One poignant account described an incident where a trained staff member engaged in an argument with a resident, leaving family members feeling distressed about how such moments could affect their loved ones. This kind of inconsistency raises significant concerns about whether Kanawha Place can adequately support residents with specific needs, particularly those living with dementia or other cognitive impairments.

Despite these issues, several families have reported successful transitions into care at Kanawha Place after experiencing poor care at other facilities. They noted that Kanawha Place offered much better oversight, cleanliness, and meal quality than previous locations. Families appreciated how the staff took time to attend to their loved ones’ needs while also extending support to family members during difficult times—such as when one family spent nights by their dying loved one’s side while the staff provided meals and compassionate care.

One family commented on how they felt blessed having moved their parents into Kanawha Place after a troubling experience elsewhere; they emphasized that both cleanliness and food quality were top-notch in contrast to prior facilities. This echoed sentiments shared by multiple reviewers who remarked on both meal service and the sense of community cultivated by caring staff members committed to forming relationships with each resident.

Yet another reviewer pointed out that despite the overall satisfactory environment at Kanawha Place, certain aspects could be improved. They mentioned the facility's lack of modern amenities compared to others in Charleston’s market, hinting at potential gaps in service offerings that may turn some prospective clients away. Similarly, another review drew attention to more serious issues when it came to medical qualifications; one individual shared their disappointment that Kanawha Place would not accept their spouse due to open bed sores since they lacked appropriate treatment methods for such conditions.

Despite encountering various challenges—some rooted in industry-wide problems like understaffing—many still found substantial value in what Kanawha Place offers: attentive nursing care complemented by supportive social interactions among both staff and residents alike. Reviewers emphasized how crucial it is for older individuals not only to receive proper medical attention but also genuine human interaction—a need they found consistently met through Kanawha Place's dedicated team.

Ultimately, experiences at Kanawha Place vary largely based on individual circumstances; however, most appear grateful for simply having an option that aligns closely with familial expectations for elder care—even if there remain areas ripe for improvement regarding responsiveness and comprehensive training for all personnel involved in patient care routines.

This area of Charleston, West Virginia, offers a variety of amenities that cater to seniors looking for convenience and comfort. With a range of dining options including Plaza Maya, Aladdin Restaurant, and Nawab Fine Indian Cuisine, residents can enjoy delicious meals close to home. In terms of healthcare, there are several physicians' offices and hospitals nearby such as Dr Southern's Office and CAMC Memorial Hospital Er, ensuring easy access to medical care. Additionally, pharmacies like CVS Pharmacy and Fruth Pharmacy are within reach for any prescription needs. For leisure activities, there are cafes like Starbucks and beautiful parks like Haddad Riverfront Park for relaxing outings. Transportation options include Enterprise Rent-A-Car and Yeager Airport for convenient travel arrangements. Overall, this neighborhood provides a convenient and comfortable living environment for seniors in Charleston.

Restaurants

• Plaza Maya (0.4 miles)
• Aladdin Restaurant (0.5 miles)
• Steak Escape (0.7 miles)
• Nawab Fine Indian Cuisine (0.7 miles)
• Penn Station East Coast Subs (0.9 miles)
• Pita Pit (Charleston) (1 miles)
• Wendy's (1.4 miles)

Physicians

• Dr Southern's Office (0.5 miles)
• West Virginia Gynecologic Oncology Associates (0.5 miles)
• David Lee Cancer Center (0.6 miles)
• Hass, Stephen Dr - Vascular Center of Excellence (0.6 miles)
• Thrush Jr, Lawrence Dr - Thrush and Clark Allergists (0.6 miles)
• Charleston Pediatric Group (0.6 miles)
• Chesapeake Medical Center (0.7 miles)

Hospitals

• CAMC Pharmacy - Memorial Hospital (0.5 miles)
• Camc Memorial Hospital Er (0.7 miles)
• Day Surgery Center (0.9 miles)
• Highland Hospital (2 miles)
• Charleston Surgical Hospital (2.1 miles)
• Select Specialty Hospital (2.2 miles)
• Charleston Area Medical Center (2.2 miles)

Cafes

• Starbucks (0.6 miles)
• Daily Dose Cafe (0.8 miles)
• Starbucks (3.1 miles)

Places of Worship

• Village Chapel Presbyterian Church (0.8 miles)
• St George Orthodox Cathedral (1.2 miles)
• Diocese Mid-Atlant (1.3 miles)
• Asbury United Methodist Church (1.5 miles)
• God In Christ Glorious Church (1.8 miles)
• Mt Olivet Baptist Church (2.6 miles)
• First Presbyterian Church (5.5 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Care Point Partners (1 miles)
• BioScrip Infusion Services (1 miles)
• Carepoint Partners of WV (1.1 miles)
• CVS Pharmacy (2 miles)
• Fruth Pharmacy (2.2 miles)
• Fruth Pharmacy (3.5 miles)

Transportation

• Enterprise Rent-A-Car (1.8 miles)
• Executive Air Terminal (3.1 miles)
• Yeager Airport (CRW) (3.4 miles)

Parks

• Haddad Riverfront Park (2.7 miles)
• Kanawha State Forest (3.4 miles)