Brooks Manor Wv Homes

Pros

• The reviewer considers the store their favorite, praising the knowledgeable and friendly employees.
• The place is described as very quiet and clean.
• There is a nice social room beside the entrance with comfortable chairs and tables.
• It is a secure place to live, with an awesome, funny, and knowledgeable maintenance man.
• The office staff are professional, caring, courteous, and attentive to residents' needs.
• The apartments are very clean, with friendly and helpful staff and an on-site social worker to assist residents.
• The location is great, being close to the River, the state capital, the levee, Park, Transit Mall shops, and downtown Charleston, offering great neighbors.
• The overall experience is described as great and getting better.

Cons

• The apartments are small for single occupancy.
• The maintenance staff could do better.
• There are reports of bed bugs.
• Staff are never seen.
• One reviewer doesn't like living there.

Review

Residents describe a Charleston-area rental community that many find quiet, clean, and convenient, with a strong sense of place and constant potential for a positive living experience. A recurring thread is appreciation for the overall atmosphere: a calm, secure environment where neighbors look out for one another and where the daily routine can feel comfortable and predictable. Several reviewers highlight the clean, well-kept feel of the property and the appeal of a social room near the entrance that offers a welcoming space with comfortable seating and tables for socializing or getting organized.

A large portion of the feedback centers on the people who run the place. Many reviewers praise the staff as professional, caring, courteous, and attentive to residents' needs. They call out the maintenance team in particular, with one resident noting the maintenance man as awesome, funny, and full of practical knowledge - someone who makes repairs and upkeep feel approachable and capable. Others emphasize the office staff as being responsive and ready to listen, underscoring a culture of assistance and resident-centered service. Taken together, these accounts paint a picture of a community where staffing quality can make a substantial difference in daily life.

Still, experiences with staffing aren't entirely uniform. A few reviews report times when staff visibility felt limited, with phrases like "Never see any staff," suggesting inconsistency in on-site presence or accessibility. One review even offers a cryptic note - "They had been dug" - that's unclear in meaning but appears to reflect a moment of disappointment or a problem that lingered, indicating that not every resident feels equally supported at all times. Another comment mentions that while on-site amenities exist and the staff generally helps, there is room for improvement in maintenance responsiveness, highlighting a range of resident experiences within the same community.

The apartments themselves are described as older but functional, with some residents stressing cleanliness and ease of living. Several reviews note that the units are small for single occupancy, which seems to align with expectations for efficiency-focused layouts. Yet even within that constraint, residents commend the upkeep of the living spaces, with references to very clean apartments and practical, on-site services like a social worker available to assist with a variety of needs. This blend of vintage-but-functional interiors and supportive ancillary staff contributes to a sense of practicality and reassurance for many residents.

Location plays a critical role in the appeal of this community. Reviewers emphasize its close proximity to the River, the state capital, the levee, Haddad Park, and the transit mall, along with nearby shops. The convenience of living in a spot that allows residents to navigate Charleston without a car is repeatedly praised, and several comments celebrate the sense of connection to the city's best features. The surrounding neighborhood and nearby amenities help cultivate not only convenience but also a feeling of belonging among neighbors who share this urban, riverside environment.

Personal ties and family connections further color the reviews. One reviewer notes that their mother lives there and has mostly positive things to say about the people who work at the property, praising friendliness and helpfulness. Another describes a buddy who also lives there and reports that it isn't bad, underscoring the value of social familiarity and community among residents. There are affectionate, personal touches, including affirmations like "Love you mom," which reflect how some residents integrate this place into their family life and daily routines. On the other hand, at least one person openly says, "I live here but I don't like it here," illustrating that, as with any community, experiences can vary widely from resident to resident.

Overall, what emerges is a mixed but largely positive portrait of a neighborhood-focused, older-but-functional apartment community with strong staff, a clean environment, and engaging amenities. The strong points - friendly interactions with knowledgeable staff, a capable maintenance team, a welcoming social room, and a location that makes urban life feel accessible - stand out as the core strengths. At the same time, variability in staff visibility, concerns about pests mentioned in one review, and some candid dissatisfaction remind us that, like any residential setting, the experience depends on many factors and can differ from one resident to the next.

This part of Charleston, West Virginia, offers a variety of amenities and services that would be beneficial for seniors looking to live in the area. With several physicians' offices and hospitals nearby, medical care is easily accessible. There are also pharmacies within close proximity for convenience. In terms of dining options, there are a number of restaurants offering different cuisines to suit various tastes. Additionally, the presence of parks like Haddad Riverfront Park provides opportunities for outdoor recreation and relaxation. Places of worship are also scattered throughout the area for those seeking spiritual fulfillment. Transportation options are available with Yeager Airport and car rental services nearby for easy travel. Overall, this part of Charleston presents a well-rounded community with essential resources for seniors looking to settle down in a comfortable and convenient location.

Physicians

• Stewart, William Camc Plastic Surgery Center (0.2 miles)
• Ramsey EyeCare (0.3 miles)
• WVU Physicians-Charleston (0.3 miles)
• Neurological Associates (0.3 miles)
• Facial Surgery Center (0.3 miles)
• Manuel E Molina (0.3 miles)
• Virginia West University Medical (0.3 miles)

Hospitals

• Charleston Surgical Hospital (0.2 miles)
• Select Specialty Hospital (0.4 miles)
• Charleston Area Medical Center (0.4 miles)
• Women & Children's Hospital (1 miles)
• Day Surgery Center (1.4 miles)
• Camc Memorial Hospital Er (1.9 miles)
• CAMC Pharmacy - Memorial Hospital (2 miles)

Restaurants

• Lee Street Lounge (0.2 miles)
• Black Sheep Burrito and Brews (0.4 miles)
• First Watch (0.4 miles)
• Subway (0.5 miles)
• Soho's (0.5 miles)
• Tudor's Biscuit World (0.6 miles)
• Tidewater Grill (0.6 miles)

Pharmacies

• Fruth Pharmacy (0.4 miles)
• CVS Pharmacy (0.5 miles)
• RxByTel Pharmacy (1.3 miles)
• Walgreens (1.6 miles)
• Fruth Pharmacy (1.6 miles)
• CVS Pharmacy (2.8 miles)
• Care Point Partners (3 miles)

Parks

• Haddad Riverfront Park (0.4 miles)
• Kanawha State Forest (4.4 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (2.1 miles)
• Daily Dose Cafe (2.5 miles)

Places of Worship

• Asbury United Methodist Church (0.9 miles)
• God In Christ Glorious Church (2.3 miles)
• Village Chapel Presbyterian Church (2.5 miles)
• St George Orthodox Cathedral (3 miles)
• Diocese Mid-Atlant (3.1 miles)
• First Presbyterian Church (3.4 miles)

Transportation

• Yeager Airport (CRW) (2.6 miles)
• Executive Air Terminal (2.6 miles)
• Enterprise Rent-A-Car (3.8 miles)