Complete Care at Oak Ridge

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  • Interior

    A modern hospital room with a bed and wooden furnishings.
  • Decor

    An elegant dining room with neatly set tables and chairs, featuring a chandelier and tasteful decor.
  • Living Room

    A cozy living room with comfortable seating, bookshelves, and ambient lighting.
  • Building

    A classical-style building with columns at the entrance.
  • Architecture

    Outdoor patio area with a glass table and decorative chairs overlooking a garden.
  • Bedroom

    A hospital room with a bed, bedside table, and flowers.
  • Landscaping

    A small building with a porch and columns, featuring benches and minimal landscaping.
  • Garden

    A wooden gazebo situated in a landscaped park with surrounding greenery and fences.
  • Outdoor

    A peaceful outdoor patio area with a gazebo, picnic table, and umbrella in a garden setting.
  • Television

    A cozy living room with a television, bookshelves, and comfortable seating.
  • Exercise Equipment

    A rehabilitation room equipped with various exercise and therapy equipment.

Complete Care at Oak Ridge

1000 Association Drive, Charleston, WV 25311

For more information about senior living options: (844) 490-3973

4.3 from 3 reviews
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Memory Care Skilled Nursing Facility

Overall Review of Complete Care at Oak Ridge

Pros

  • pro The social manager at Complete Care at Oak Ridge was very helpful and kind to the family.
  • pro My wife’s private room was nice and comfortable during her stay at the rehabilitation facility.
  • pro Oak Ridge Center is a clean facility with friendly staff, providing a good environment for residents.
  • pro The ability to request a private room offers families options for their loved ones' accommodations.
  • pro The staff at Oakridge provided amazing care for Jon “Pops” C., bringing comfort to both him and his family.
  • pro Residents at Oak Ridge have access to group activities, enhancing their social engagement within the community.
  • pro The family appreciates the quality of care and attention provided by the staff at both facilities, ensuring their loved ones are well taken care of.

Cons

  • pro The facility appeared to be very understaffed, leading to long wait times for assistance when residents used their call lights.
  • pro Communication regarding medical treatments, such as COVID and flu shots, was poor; family members had to initiate contact to receive updates.
  • pro The first room had plumbing issues with a commode that frequently stopped up, requiring a move to another room.
  • pro There were concerns about the lack of engagement in activities for residents recovering from injuries, despite offerings available.
  • pro Some family members felt dissatisfied with the information provided about group activities and overall engagement at the facility.

Review

The experiences shared by different families regarding the care provided at Complete Care at Oak Ridge reveal a range of emotions and observations. One family, whose wife was in rehabilitation for three weeks, expressed significant concerns over the staffing levels at the facility. They noted an alarming delay in response times when their wife pressed the call light; it took as long as an hour and a half before staff attended to her needs. The family felt this lack of timely attention was unacceptable, particularly given the vulnerable condition of patients in rehab. This sentiment of understaffing loomed large in their overall assessment of care quality.

Moreover, communication appeared to be another issue that contributed to dissatisfaction during their wife's stay. Despite being informed that she would receive both COVID-19 and flu vaccinations, they found themselves having to initiate contact with the facility to confirm whether these shots had been administered. This lack of proactive communication left them feeling neglected and uncertain about their loved one’s medical care. However, amidst these criticisms, they did acknowledge some positive aspects, particularly highlighting the social manager as a helpful figure who made efforts to assist them throughout the experience.

In contrast, another review about the Oak Ridge Center painted a more favorable picture of the facility from a different resident's perspective—specifically a mother receiving long-term care through Medicaid. The reviewer appreciated the clean environment and spacious accommodations available at Oak Ridge Center. Although their mother was placed in a shared room instead of requesting a private one, they found comfort in knowing that she was surrounded by friendly staff members willing to ensure her comfort and safety while staying in long-term care. While details on group activities were sparse from this reviewer’s end, it was reassuring for them that opportunities existed for engagement among residents.

Activities offered at Complete Care at Oak Ridge were acknowledged but highlighted as somewhat limited due to specific circumstances. For instance, one patient who suffered a hip injury could not participate in many recreational endeavors due to her condition but recognized that other residents did have access to various offerings during their rehabilitation stay. While there may have been some concerns raised regarding individual participation levels based on health conditions or staffing ratios affecting engagement options, it remained clear that activities were still part of the facility's agenda.

Importantly, feelings of gratitude emerged from another family expressing appreciation for the attentive care provided to their father—their “Dad Jon ‘Pops’ C.” Their review underscored how well he was treated by staff members who supported both him and his family throughout his time in care. This particular testimony resonated with warmth and assurance; knowing that despite not being able to remain home with loved ones, Pops had found happiness within his living situation at Oak Ridge Center reinforced comfort for his family during what can be an overwhelmingly challenging transition into long-term residential living.

Ultimately, these reviews collectively capture varied experiences navigating healthcare environments such as Complete Care at Oak Ridge and Oak Ridge Center. From issues surrounding responsiveness and proactive communication with families, which could stand improvement, to heartfelt expressions of thanks for dedicated staff who shine amidst difficulties—the narratives reflect both challenges faced by families during rehabilitation periods as well as uplifting sentiments towards compassionate caregivers striving daily—and often succeeding—in meeting individual needs within complex healthcare settings. As each family's story unfolds within such environments rich with potential growth opportunities across service delivery dimensions becomes apparent—underscoring not only room for advancement but also commitment amongst dedicated personnel working tirelessly towards fostering healing atmospheres essential for residents' overall well-being.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Yeager (1 miles away) Yeager (1 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Complete Care at Oak Ridge is a skilled nursing facility located in Charleston, WV. Our community provides a range of care services for individuals who require 24-hour supervision and assistance with activities of daily living.

Residents at Complete Care at Oak Ridge will enjoy a comfortable and fully furnished living space, complete with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Our community also has a dining room where residents can enjoy delicious meals prepared by our staff according to their dietary restrictions.

We understand the importance of maintaining an active lifestyle, which is why we offer scheduled daily activities to keep residents engaged and entertained. Additionally, our mental wellness program caters to individuals with mild cognitive impairment, providing specialized memory care programming to support their unique needs.

At Complete Care at Oak Ridge, we prioritize the health and well-being of our residents. Our dedicated staff members coordinate with healthcare providers to ensure that residents receive the necessary medical attention and transportation arrangement for medical appointments. Medication management is also provided to ensure that residents are taking their prescribed medications correctly.

For added convenience, we have three cafes, 11 pharmacies, 34 physicians' offices, and 32 restaurants nearby our community. There are also various transportation options available to facilitate travel within the area. Additionally, there are multiple parks, places of worship, and hospitals located in close proximity.

With its comprehensive care services and convenient amenities, Complete Care at Oak Ridge is an excellent choice for individuals seeking a supportive and nurturing assisted living community in Charleston, WV.

Nearby Places of Interest

This section of Charleston, West Virginia, offers a variety of amenities and services that may appeal to seniors looking for a convenient and bustling neighborhood. With several medical practices, hospitals, pharmacies, and transportation options nearby, residents can easily access healthcare services and get around the area. There are also restaurants and cafes within a short distance, providing opportunities for dining out or grabbing a coffee with friends. Additionally, the proximity to parks like Haddad Riverfront Park offers opportunities for leisurely strolls or outdoor activities. Overall, this area provides a mix of conveniences and recreational options that could make it a desirable location for seniors looking to settle in Charleston.

Physicians

  • Mountain State Medical Associates (0.5 miles)
  • Bone & Joint Surgeons (0.6 miles)
  • Henry Kinder & Associates (1 miles)
  • Camc Occupational Lung Center (1 miles)
  • Virginia West University Medical (1.1 miles)
  • Neurological Associates (1.1 miles)
  • Facial Surgery Center (1.1 miles)

Restaurants

  • Hardee's (0.7 miles)
  • Soho's (1 miles)
  • Tudor's Biscuit World (1.1 miles)
  • Subway (1.1 miles)
  • McDonald's (1.2 miles)
  • Wendy's (1.2 miles)
  • Lee Street Lounge (1.2 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Fruth Pharmacy (1 miles)
  • RxByTel Pharmacy (1.8 miles)
  • Camc Solutions (2 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.5 miles)
  • Care Point Partners (2.7 miles)

Hospitals

  • Select Specialty Hospital (1 miles)
  • Charleston Area Medical Center (1 miles)
  • Charleston Surgical Hospital (1.4 miles)
  • Women & Children's Hospital (1.5 miles)
  • Day Surgery Center (1.8 miles)
  • Camc Memorial Hospital Er (1.9 miles)
  • CAMC Pharmacy - Memorial Hospital (2 miles)

Places of Worship

  • Asbury United Methodist Church (1.1 miles)
  • God In Christ Glorious Church (1.3 miles)
  • Village Chapel Presbyterian Church (2.3 miles)
  • Diocese Mid-Atlant (2.6 miles)
  • St George Orthodox Cathedral (2.6 miles)
  • First Presbyterian Church (4.3 miles)
  • Mt Olivet Baptist Church (4.5 miles)

Transportation

  • Executive Air Terminal (1.2 miles)
  • Yeager Airport (CRW) (1.2 miles)
  • Enterprise Rent-A-Car (3.5 miles)

Parks

  • Haddad Riverfront Park (1.6 miles)

Cafes

  • Starbucks (1.8 miles)
  • Starbucks (2 miles)
  • Daily Dose Cafe (2.2 miles)

Frequently Asked Questions

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