Complete Care at Oak Ridge in Charleston, WV
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1000 Association Drive, Charleston, WV 25311
For more information about senior living options: (844) 490-3973
Complete Care at Oak Ridge is described as a loving family of dedicated, compassionate people who truly care about residents and their families. The staff are friendly, attentive, and go above and beyond to provide excellent care. The activities directors and team work hard to make every day fun and engaging for residents with parties, trips, games, and entertainment. The facility is clean, well-maintained, and feels like a home away from home. The therapy teams and nursing staff deliver excellent care, with residents showing meaningful progress. The dining service is praised for tasty, well-prepared meals served with care. Families appreciate clear communication and regular updates about their loved ones.
One reviewer labeled Complete Care at Oak Ridge as possibly the worst nursing home they've seen, citing no staff and a grandmother not being properly cared for. Another reviewer criticized management as very poor, noting CNAs are overburdened and patient care is neglected. Several reviews described dirty conditions and strong odors, including unsanitary bathrooms and smells of urine. There were claims of understaffing leading to delays in resident care and safety concerns. A reviewer reported a nurse being nasty to a resident, indicating hostile treatment. Some reviewers highlighted communication failures, such as care plans and important notes being mishandled or lost. There were accusations of unsafe or improper practices, including signing papers without proper medical power of attorney and inappropriate meals. Residents were reportedly left waiting for extended periods, such as being left in wet or dirty diapers during care delays.Complete Care at Oak Ridge is best suited for families seeking a warm, community-centered environment where the caregiving team is visibly devoted and resident life is treated as seriously as medical care. The facility excels for post-acute rehab transitioning to long-term care, with strong therapy support, a steady stream of engaging activities, and a culture that feels more like a close-knit, friendly home than a clinical setting. The building reads as clean and well-decorated, staff turnover is generally low, and families repeatedly highlight how the administration and front-line team become part of the resident's extended family. For seniors who value daily purposeful activity, meaningful social connections, and accessible caregiving, Oak Ridge delivers convincingly.
Those weighing alternatives should note who may want to look elsewhere. If a loved one requires near-perfect, zero-variance staffing and flawless day-to-day execution across all shifts, this community may test that demand at times. A handful of reviews point to occasional understaffing or management gaps that hinder communication or timeliness, especially during peak demands. Families who prioritize a rigorously structured, dementia-centric plan with uniformly consistent staff across all hours may find it prudent to compare several options and observe shift patterns in person. In short, those chasing an unblemished safety net with no risk of lapses should consider other facilities as part of a broad screening.
The most compelling positives center on people and programming. Administrators and veteran staff are described as genuinely hands-on and invested, with Jim and the wound nurse and CNAs frequently cited for going above and beyond. The activities team - Tanya and Sabrina - keeps calendars full with parties, outings, concerts, and themed events that foster real community among residents and families. Therapy services - especially physical therapy - are highlighted as capable and attentive, driving measurable progress for rehabilitating residents. Food service is typically praised as well, with hot, individually prepared meals and a dining room atmosphere that reinforces the sense of belonging. The overall vibe - cleanliness, attention to detail, and a decor that shifts with the seasons - contributes to a perception of quality and dignity.
Yet, no community operates in a vacuum, and Oak Ridge is no exception. Some reviews flag experiences where communication felt fragmented or where care tasks did not occur as promptly as hoped, pointing to moments of understaffing or scheduling strain. A small segment of critics has described management or certain day-to-day processes as inconsistent, and there are a few troubling anecdotes that remind prospective families to verify care plans, daily prompts, and accountability at the point of service. These voices matter because they highlight real risks in any senior care setting: staffing pressure, turnover spikes, and the difficulty of delivering perfect care every hour of every day. Weighing these concerns against the overall track record is essential.
The benefits tend to offset the drawbacks when the care team is cohesive and the leadership is accessible. The combination of committed administrators, steady CNAs, engaged activity staff, and a robust rehab program tends to produce tangible improvements in residents' function and mood. Families consistently report timely updates and transparent communication, whether via direct calls or scheduled meetings, which helps reduce anxiety during transitions. The environment's emphasis on meaningful engagement - paired with strong housekeeping, maintenance responsiveness, and a dining program that treats residents with respect - creates a resilience against occasional gaps. In practice, this means most residents experience steadier days, greater social fulfillment, and a clearer sense of home.
Overall, Complete Care at Oak Ridge stands out as a practical, credible option for Charleston-area families prioritizing comprehensive care wrapped in a genuine, family-like culture. It is particularly well-matched for those pursuing rehab-to-long-term pathways where progress, connection, and daily attentiveness matter as much as clinical outcomes. For families who demand unwavering staffing uniformity or highly specialized dementia protocols with zero variability, it is wise to broaden the search and arrange extended visits to observe real-time operations. When evaluated against its peers, Oak Ridge's strengths - consistent warmth, active programming, and capable rehab - make it a compelling, defendable choice for most seniors and their families.
21 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Yeager (1 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Complete Care at Oak Ridge is a skilled nursing facility located in Charleston, WV. Our community provides a range of care services for individuals who require 24-hour supervision and assistance with activities of daily living.
Residents at Complete Care at Oak Ridge will enjoy a comfortable and fully furnished living space, complete with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Our community also has a dining room where residents can enjoy delicious meals prepared by our staff according to their dietary restrictions.
We understand the importance of maintaining an active lifestyle, which is why we offer scheduled daily activities to keep residents engaged and entertained. Additionally, our mental wellness program caters to individuals with mild cognitive impairment, providing specialized memory care programming to support their unique needs.
At Complete Care at Oak Ridge, we prioritize the health and well-being of our residents. Our dedicated staff members coordinate with healthcare providers to ensure that residents receive the necessary medical attention and transportation arrangement for medical appointments. Medication management is also provided to ensure that residents are taking their prescribed medications correctly.
For added convenience, we have three cafes, 11 pharmacies, 34 physicians' offices, and 32 restaurants nearby our community. There are also various transportation options available to facilitate travel within the area. Additionally, there are multiple parks, places of worship, and hospitals located in close proximity.
With its comprehensive care services and convenient amenities, Complete Care at Oak Ridge is an excellent choice for individuals seeking a supportive and nurturing assisted living community in Charleston, WV.
This section of Charleston, West Virginia, offers a variety of amenities and services that may appeal to seniors looking for a convenient and bustling neighborhood. With several medical practices, hospitals, pharmacies, and transportation options nearby, residents can easily access healthcare services and get around the area. There are also restaurants and cafes within a short distance, providing opportunities for dining out or grabbing a coffee with friends. Additionally, the proximity to parks like Haddad Riverfront Park offers opportunities for leisurely strolls or outdoor activities. Overall, this area provides a mix of conveniences and recreational options that could make it a desirable location for seniors looking to settle in Charleston.
Complete Care at Oak Ridge is located at 1000 Association Drive, Charleston, WV 25311 in Kanawha County, West Virginia
The comprehensive features offered by Complete Care at Oak Ridge are designed to support residents with varying stages of dementia or Alzheimer's disease, addressing their unique needs with a holistic approach. Assistance with dressing and bathing promotes personal dignity and comfort, while meal preparation ensures that nutritional needs are met, catering to the preferences of individuals experiencing cognitive decline. Medication management helps mitigate the risks associated with missed doses or incorrect dosages, crucial for maintaining overall health. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through seamless coordination with healthcare providers. The attention to activities of daily living empowers residents to maintain as much independence as possible while receiving necessary support for transfers and mobility challenges. With 24-hour supervision, residents benefit from an environment that prioritizes safety and security, alongside a mental wellness program tailored to preserve cognitive function. The specialized memory care programming cultivates engagement and connection through meaningful activities specifically designed for individuals with mild cognitive impairment and beyond, creating a nurturing atmosphere conducive to improved quality of life.
Complete Care at Oak Ridge on seniors.fyi includes 12 photos including images showing interior, decor, landscaping, healthcare, living room, garden, bedroom, gazebo, and more.
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8 Important Indicators That Memory Care May Be Necessary
The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.
Delving into the Inner World of Dementia: Insights into Thoughts and Awareness
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