Complete Care at Oak Ridge in Charleston, WV

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  • Interior

    A modern hospital room with a bed and wooden furnishings.
  • Decor

    An elegant dining room with neatly set tables and chairs, featuring a chandelier and tasteful decor.
  • Living Room

    A cozy living room with comfortable seating, bookshelves, and ambient lighting.
  • Building

    A classical-style building with columns at the entrance.
  • Architecture

    Outdoor patio area with a glass table and decorative chairs overlooking a garden.
  • Bedroom

    A hospital room with a bed, bedside table, and flowers.
  • Landscaping

    A small building with a porch and columns, featuring benches and minimal landscaping.
  • Garden

    A wooden gazebo situated in a landscaped park with surrounding greenery and fences.
  • Outdoor

    A peaceful outdoor patio area with a gazebo, picnic table, and umbrella in a garden setting.
  • Television

    A cozy living room with a television, bookshelves, and comfortable seating.
  • Exercise Equipment

    A rehabilitation room equipped with various exercise and therapy equipment.

Complete Care at Oak Ridge in Charleston, WV

Complete Care at Oak Ridge is a memory care community in Charleston, WV.

Information last verified:

1000 Association Drive, Charleston, WV 25311

For more information about senior living options: (866) 208-4318

4.7 from 94 reviews
5 stars
76
4 stars
13
3 stars
1
2 stars
0
1 stars
4

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2026

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Overall Review of Complete Care at Oak Ridge

differentiator 15 reviews mention this

Facility cleanliness stands out

Residents and visitors repeatedly describe the building as exceptionally clean.

Many reviewers call out how clean the facility feels, including firsthand impressions from tours and routine visits. Several describe rooms, hallways, and common areas as tidy and odor-free, and a few contrast it with other facilities they’ve seen. Even some mixed reviews still acknowledge cleanliness while focusing their criticism on other issues.

common 30 reviews mention this

Caring, friendly staff is common

Staff kindness and helpfulness are a frequent theme across reviews.

Across reviews, people describe staff as friendly, kind, and attentive to residents and families. Multiple accounts mention nurses and aides being patient and supportive, along with quick help when needs come up. A few negative reviews describe staff communication or staffing problems, but most feedback emphasizes consistent care and responsiveness.

differentiator 9 reviews mention this

Activities keep residents engaged

On-site activities are a clear strength, with families noticing engagement.

Several reviewers describe family-friendly and resident-focused events, including themed celebrations and group gatherings. A number of accounts mention scheduled daily activities and parties that helped make stays feel more like home. One reviewer notes that not every resident participates, but still credits the community with staying decorated and offering activities regularly.

common 7 reviews mention this

Food quality gets mentioned often

Food service and dining experiences come up repeatedly in reviews.

Reviewers commonly talk about meals being good and dining rooms being pleasant for eating with others. Some specifically mention made-to-order meals, hot delivery, and a variety of options, while others highlight particular dinners and holiday meals. A small number of comments point out issues with specific dishes or request improvements, but overall dining feedback trends positive.

caveat 6 reviews mention this

Staffing and communication draw complaints

Some residents and families report staffing or communication gaps.

A few reviews describe delays in getting help, including weekend coverage concerns and long waits for staff to check on a resident. Several also mention communication problems, like not being told when care actions (such as shots) were completed. At the most severe end, there are also reports of inadequate staffing and lack of follow-through, which stand out against the broader positive tone in other reviews.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Yeager (1 miles away) Yeager (1 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This section of Charleston, West Virginia, offers a variety of amenities and services that may appeal to seniors looking for a convenient and bustling neighborhood. With several medical practices, hospitals, pharmacies, and transportation options nearby, residents can easily access healthcare services and get around the area. There are also restaurants and cafes within a short distance, providing opportunities for dining out or grabbing a coffee with friends. Additionally, the proximity to parks like Haddad Riverfront Park offers opportunities for leisurely strolls or outdoor activities. Overall, this area provides a mix of conveniences and recreational options that could make it a desirable location for seniors looking to settle in Charleston.

Physicians

  • Mountain State Medical Associates (0.5 miles)
  • Bone & Joint Surgeons (0.6 miles)
  • Henry Kinder & Associates (1 miles)
  • Camc Occupational Lung Center (1 miles)
  • Virginia West University Medical (1.1 miles)
  • Neurological Associates (1.1 miles)
  • Facial Surgery Center (1.1 miles)

Restaurants

  • Hardee's (0.7 miles)
  • Soho's (1 miles)
  • Tudor's Biscuit World (1.1 miles)
  • Subway (1.1 miles)
  • McDonald's (1.2 miles)
  • Wendy's (1.2 miles)
  • Lee Street Lounge (1.2 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Fruth Pharmacy (1 miles)
  • RxByTel Pharmacy (1.8 miles)
  • Camc Solutions (2 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.5 miles)
  • Care Point Partners (2.7 miles)

Hospitals

  • Select Specialty Hospital (1 miles)
  • Charleston Area Medical Center (1 miles)
  • Charleston Surgical Hospital (1.4 miles)
  • Women & Children's Hospital (1.5 miles)
  • Day Surgery Center (1.8 miles)
  • Camc Memorial Hospital Er (1.9 miles)
  • CAMC Pharmacy - Memorial Hospital (2 miles)

Places of Worship

  • Asbury United Methodist Church (1.1 miles)
  • God In Christ Glorious Church (1.3 miles)
  • Village Chapel Presbyterian Church (2.3 miles)
  • Diocese Mid-Atlant (2.6 miles)
  • St George Orthodox Cathedral (2.6 miles)
  • First Presbyterian Church (4.3 miles)
  • Mt Olivet Baptist Church (4.5 miles)

Transportation

  • Executive Air Terminal (1.2 miles)
  • Yeager Airport (CRW) (1.2 miles)
  • Enterprise Rent-A-Car (3.5 miles)

Parks

  • Haddad Riverfront Park (1.6 miles)

Cafes

  • Starbucks (1.8 miles)
  • Starbucks (2 miles)
  • Daily Dose Cafe (2.2 miles)

Frequently Asked Questions

Where is Complete Care at Oak Ridge?
Does Complete Care at Oak Ridge provide care for residents with dementia or Alzheimer's disease?
What photos are available for Complete Care at Oak Ridge in Charleston, West Virginia?

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