2218 Washington Street E, Charleston, WV 25301
For more information about senior living options: (844) 490-3973
It is described as a very friendly and nice place to live. It is clean, with a tidy lobby and elevators, and offers a great view of the Elk River. The staff are friendly, helpful, and professional, and they go above and beyond to assist residents. From the first day, residents feel welcomed and valued as individuals. Maintenance and lease inquiries are handled promptly and with care. The atmosphere is warm and inviting, contributing to a strong sense of community. Many residents consider it the best rental experience they have had and would recommend it to others. The management team is personable, accessible, and dedicated to keeping the property well maintained. The location is convenient, with neighbors described as friendly. Long-term residents appreciate the staff for their ongoing support.
They would not recommend Charleston Arbors to anyone seeking a safe or well-managed community. Management has repeatedly failed to provide basic safety documentation and oversight. Management claimed there was "no access" to required Safety Data Sheets for extermination chemicals, despite OSHA requirements. A vaccination clinic administered duplicate vaccinations to the reviewer's elderly mother without proper consent or medical record review, indicating a lack of safeguards for residents. The reviewer's mother's apartment has a serious mold problem that has gone unaddressed despite multiple reports, signaling neglect by management. Issues are deflected or ignored until pressure is applied, illustrating a lack of transparency, accountability, and respect. The place is described as a disaster with bed bugs, roaches, drug users, and homeless individuals, with no one seeming to help. Management is depicted as controlling, prison-like, and bullying, with allegations of evictions, mail-key confiscation, and other punitive actions.Concord I in Charleston is best suited for independent seniors who want a central location with convenient access to shopping and services and who value apartment features designed for comfort and accessibility. The community can deliver on practical needs: ADA-friendly layouts, hardwood flooring in some units, a walk-in shower, roomy bathrooms, and private balconies with views that can brighten day-to-day living. Maintenance responsiveness and an approachable staff are repeatedly cited as real benefits, and several residents describe their living experience as "homey" or even "the best rental experience." For those who prize proximity to downtown Charleston, a sense of community, and a straightforward, affordable living option, Concord I checks some essential boxes.
Those who should consider alternatives include residents and families with a zero-tolerance posture toward safety gaps, and anyone who requires consistently impeccable safety oversight and pest-free living. The reviews raise serious red flags about management transparency and safeguarding protocols: missing safety documentation, questionable consent and medical record review for medical interventions, and a pattern of deflection rather than accountability. Mold reported in a resident's unit, pest concerns such as bed bugs and roaches, and a perception of overbearing, punitive management practices further compound risk for vulnerable elders. If these factors are non-negotiable, look for communities with stronger, verifiable safety programs and documented enforcement of standards.
The strongest pro-to-con offset comes when management remains professional, responsive, and resident-centered. In places where staff are described as courteous, accessible, and genuinely committed to keeping the place running smoothly, Concord I can feel like a stable home base - especially when repairs are addressed promptly and units meet residents' accessibility and comfort needs. Positive testimonials highlight managers who are personable and reachable, maintenance teams that deliver timely fixes, and a culture where residents feel seen and cared for. In those moments, the appealing elements - clean common areas, nice views, friendly neighbors, and a sense of belonging - can outweigh occasional maintenance hiccups or administrative missteps.
However, the heavier cons are not easily dismissed. Reports of safety oversights, disputes over who bears responsibility for hazardous conditions, and instances of disruptive or aggressive management attitudes create an undercurrent of anxiety. The existence of pest issues, including bed bugs and roaches, ongoing mold concerns, and prior accounts of restricted access to essential safety documentation all undermine confidence in risk management. Accounts of "power trips," eviction-like actions, and heightened scrutiny around guest access contribute to a perception that the environment can feel more like a monitored residence than a supportive community. These factors are meaningful, especially for residents with dementia, chronic respiratory issues, or weakened immune systems.
The decision to pursue Concord I should rest on a clear plan to verify and monitor safety, paired with a strong preference for location and unit features. Prospective residents can mitigate risks by insisting on current, accessible safety data sheets, reviewing the community's pest control and mold remediation records, and obtaining a transparent, written plan for management responsiveness. Tours should include frank conversations about guest policies, delivery of safety documentation, ongoing preventive maintenance, and a pathway for escalating concerns. Speaking with current residents about how quickly issues are resolved, and checking whether recent management changes have stabilized operations, will provide crucial clarity before committing.
In sum, Concord I offers reliable conveniences, attractive apartment details, and a community-centric feel that can serve independent seniors well - provided safety and oversight stay on track. For those who prioritize pristine safety standards, consistent pest control, and unambiguous management accountability, alternatives may deliver more peace of mind. For families weighing options in Charleston, this community is worth a measured exploration if a focus on location, accessibility, and a supportive staff remains high on the priority list, paired with a concrete plan to address any safety or maintenance concerns as they arise.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Yeager (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Concord I in Charleston, WV is a premier assisted living community that offers a plethora of amenities and care services designed to meet the unique needs of its residents. The community boasts a beautifully decorated dining room where residents can enjoy delicious meals prepared by our skilled culinary team. Each apartment is fully furnished, providing residents with comfortable and stylish living spaces.
Concord I also features a lovely garden and outdoor space where residents can relax and enjoy the fresh air. Our dedicated housekeeping staff ensures that the common areas and apartments are always clean and well-maintained.
We understand the importance of staying connected in today's digital age, which is why we provide Wi-Fi/high-speed internet access throughout the community. Residents can easily stay connected with their loved ones or browse the web at their convenience.
Our caring staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives the necessary medical attention. For those managing diabetes, we offer specialized diet plans to promote optimal health.
At Concord I, we prioritize our residents' nutrition by offering meal preparation and service. We accommodate specific dietary restrictions to ensure that each resident enjoys delicious meals tailored to their needs.
Transportation arrangement services are available for medical appointments or other essential trips outside the community. Our dedicated team can arrange safe transportation for residents whenever needed.
Residents at Concord I can take part in scheduled daily activities designed to engage their interests and promote socialization within the community.
Additionally, our convenient location provides easy access to various amenities nearby. There are three cafes within close proximity for residents to enjoy outings or meet friends for coffee. Two parks offer opportunities for outdoor recreation and relaxation. With 11 nearby pharmacies and 34 physicians, residents have easy access to healthcare professionals when needed. The area also boasts 32 restaurants for dining out options as well as three transportation options for convenient travel. Furthermore, there are seven places of worship and eight hospitals nearby, providing spiritual and medical support to residents.
At Concord I, we strive to provide a comfortable and enriching living environment where residents can enjoy their retirement years with the utmost convenience and care.
This part of Charleston, West Virginia, offers a convenient and accessible location for senior living. With a variety of restaurants within walking distance, including familiar chains like McDonald's and Subway, residents can easily enjoy dining out. The area also boasts several places of worship for spiritual fulfillment, as well as nearby hospitals and physicians for healthcare needs. Pharmacies are conveniently located for medication management, and cafes like Starbucks provide opportunities for socializing with friends or enjoying a relaxing cup of coffee. For those who enjoy outdoor activities, Haddad Riverfront Park is just a short distance away. Transportation options are also readily available, with Executive Air Terminal and Yeager Airport in close proximity.
Concord I is located at 2218 Washington Street E, Charleston, WV 25301 in Kanawha County, West Virginia
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