2218 Washington Street E, Charleston, WV 25301
For more information about senior living options: (844) 490-3973
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Charleston Arbors is a very friendly and nice place to live. The place is nice and clean. The lobby and elevators are clean, and it has a great view of the Elk River. The team goes above and beyond to assist residents, always taking the time to provide thoughtful answers and solutions. Their friendly demeanor creates a warm and inviting atmosphere. It's clear that they genuinely care about the well-being of the residents and strive to foster a sense of community. The staff are friendly and helpful. Miracle and John pointed out strengths during inspections.
They would not recommend Charleston Arbors to anyone seeking a safe or well-managed community. Management allegedly failed to provide legally required Safety Data Sheets for extermination chemicals, indicating OSHA compliance issues. A vaccination clinic allegedly administered duplicate vaccines to an elderly resident without proper consent or medical record review, creating a liability risk. A mold problem in the resident's apartment has gone unaddressed despite multiple reports, posing health hazards. Issues are described as being deflected or ignored until pressure is applied, signaling a lack of transparency and accountability. The complex is described as a disaster with bed bugs and roaches, drug users, and homeless individuals, with little effective action from management.Charleston Arbors at 100 Washington Street East in Charleston, WV, elicits a strikingly mixed chorus of resident experiences. Some tenants paint a picture of a friendly, well-run community with welcoming staff and a pleasant living environment, while others depict recurring safety lapses, maintenance shortcomings, and a governance approach that feels heavy-handed or dismissive. Taken together, the reviews reveal a property that is very much a matter of personal experience and perspective, with a few common threads about safety, health, and management that surface repeatedly.
On the safety and regulatory front, several reviews raise serious concerns. One renter reports that management repeatedly fails to provide basic safety documentation and oversight, recounting an episode where they requested legally required Safety Data Sheets after extermination chemicals were used in their unit and were told the management had "no access," despite OSHA regulations requiring such information to be accessible to tenants. Another troubling episode centers on a vaccination clinic hosted in the community room by CVS/Grace Ministries, during which an elderly mother with dementia and pneumonia allegedly received duplicate vaccinations without proper consent or medical record review, described as a major liability and a clear safeguard failure. Mold is another recurring safety concern; a resident notes a serious mold problem in their mother's apartment that has not been addressed despite multiple reports, raising health worries for someone with respiratory conditions.
The health and living environment themes extend beyond mold. Pests and cleanliness issues appear in several accounts, including claims of bed bugs, roaches, and general pest problems; an early move-in review mentions a dirty stove, unclean ceilings, cigarette holes in carpet, and bugs, with management offering only a vague "I see what I can do" response. A reviewer who has been there for years contrasts this with more positive experiences later, suggesting that the property's condition and responsiveness can vary significantly over time and perhaps between management teams. The contrast between complaints about pests and stories of rapid maintenance responses from other residents further underscores the inconsistent experiences residents report.
Management style and accountability emerge as central themes in many of the longer, more conflicted reviews. Some tenants describe the staff as highly professional, accessible, friendly, and genuinely caring about residents, noting that repairs are prompt and that managers like Tony, Kristy, Miracle, Myracle, Christy, and John go "above and beyond" to address questions and concerns. A few residents even call the management team the best part of living there and recommend Charleston Arbors as a great place to live based on these positive interactions and a sense of community fostered by attentive staff. On the flip side, other reviews accuse management of being on a "power trip," treating residents as if they live in a prison, engaging in surveillance-like behavior, banning residents' visitors, and even using sharp tactics to suppress complaints or hide flaws. Accounts of alleged drug dealing within the building, eviction notices for hosting a guest, and a climate of fear and intimidation are described with alarming language, painting a starkly different picture of the same property.
The lived experience of residents also reflects a wide spectrum of day-to-day quality. Some reviewers praise the architectural and situational advantages: ADA-compliant units, hardwood floors, spacious bathrooms with walk-in showers, a kitchen with a view of the capital, and a top-floor location with views of the Elk River. These features, combined with a belief that the staff are helpful, have led several residents to describe Charleston Arbors as a convenient, attractive, and friendly place to live, with neighbors who feel like family. Other tenants emphasize less favorable realities: small, non-handicapped-accessible apartments; reports of rude or off-putting neighbors; and concerns about the overall social climate of the building, including the presence of vagrants or homeless individuals and the extent to which security or gatekeeping measures are enforced.
Within this mosaic of experiences, the personal testimonies of long-time residents sit alongside more immediate grievances. Some residents recount years of positive occupancy, noting improvements under new management and expressing strong appreciation for staff who have made the place feel like home. In contrast, newer or less satisfied tenants describe ongoing battles with maintenance delays, persistent health and safety concerns, and a sense that concerns are ignored until pressure from higher up is applied. A recurring motif is the call for greater transparency and accountability - tenants want managers to provide clearer safety documentation, consistent safety and health protocols, and a more even-handed approach to addressing apartment issues, pests, and mold.
Ultimately, the range of reviews suggests Charleston Arbors can be, for some, a bright and welcoming place with responsive staff, clean common areas, and a compelling sense of community. For others, it is a living environment fraught with health hazards, inconsistent maintenance, and governance practices that feel intrusive or unsympathetic to vulnerable residents. Prospective tenants are left weighing strong testimonials of personal warmth and professional stewardship against serious warnings about safety lapses, mold and pest problems, and a management approach that some feel suppresses concerns rather than solving them. The overall impression is that Charleston Arbors is not a monolithic experience; it is a property where outcomes depend heavily on the specific unit, the current management team, and the particular day-to-day realities of living there.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Yeager (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Concord I in Charleston, WV is a premier assisted living community that offers a plethora of amenities and care services designed to meet the unique needs of its residents. The community boasts a beautifully decorated dining room where residents can enjoy delicious meals prepared by our skilled culinary team. Each apartment is fully furnished, providing residents with comfortable and stylish living spaces.
Concord I also features a lovely garden and outdoor space where residents can relax and enjoy the fresh air. Our dedicated housekeeping staff ensures that the common areas and apartments are always clean and well-maintained.
We understand the importance of staying connected in today's digital age, which is why we provide Wi-Fi/high-speed internet access throughout the community. Residents can easily stay connected with their loved ones or browse the web at their convenience.
Our caring staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives the necessary medical attention. For those managing diabetes, we offer specialized diet plans to promote optimal health.
At Concord I, we prioritize our residents' nutrition by offering meal preparation and service. We accommodate specific dietary restrictions to ensure that each resident enjoys delicious meals tailored to their needs.
Transportation arrangement services are available for medical appointments or other essential trips outside the community. Our dedicated team can arrange safe transportation for residents whenever needed.
Residents at Concord I can take part in scheduled daily activities designed to engage their interests and promote socialization within the community.
Additionally, our convenient location provides easy access to various amenities nearby. There are three cafes within close proximity for residents to enjoy outings or meet friends for coffee. Two parks offer opportunities for outdoor recreation and relaxation. With 11 nearby pharmacies and 34 physicians, residents have easy access to healthcare professionals when needed. The area also boasts 32 restaurants for dining out options as well as three transportation options for convenient travel. Furthermore, there are seven places of worship and eight hospitals nearby, providing spiritual and medical support to residents.
At Concord I, we strive to provide a comfortable and enriching living environment where residents can enjoy their retirement years with the utmost convenience and care.
This part of Charleston, West Virginia, offers a convenient and accessible location for senior living. With a variety of restaurants within walking distance, including familiar chains like McDonald's and Subway, residents can easily enjoy dining out. The area also boasts several places of worship for spiritual fulfillment, as well as nearby hospitals and physicians for healthcare needs. Pharmacies are conveniently located for medication management, and cafes like Starbucks provide opportunities for socializing with friends or enjoying a relaxing cup of coffee. For those who enjoy outdoor activities, Haddad Riverfront Park is just a short distance away. Transportation options are also readily available, with Executive Air Terminal and Yeager Airport in close proximity.
Concord I is located at 2218 Washington Street E, Charleston, WV 25301 in Kanawha County, West Virginia
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Assisted Living and Memory Care: Understanding Their Core Differences
Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.
Beyond the Bingo Hall: 50+ Enriching Activities for Seniors in Assisted Living
Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.
Understanding the Distinctions: Assisted Living and Memory Care Explained
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
