Resident Eye Care Assoc

Pros

• The service is fantastic with very personal attention.
• Dr. Whitman is thorough and ensures patients receive the best treatment.
• Dr. Heather and her staff are welcoming, knowledgeable, and professional.
• Wyntre Brooke Eye Associates is professional, efficient, and kind, with staff who go above and beyond.
• The staff offers excellent service and care.
• Dr. Whitman is amazing and highly recommended.
• The practice provides a calm, friendly environment with attentive care.
• They carry a wide variety of frames and have excellent optical staff.
• The office decor is beautiful and relaxing.
• Dr. Smith is knowledgeable, explains procedures clearly, and is highly regarded.
• Front desk staff are helpful and efficient; rebates or paperwork are handled smoothly.
• The practice can accommodate emergencies promptly and effectively.
• Dr. Lawrence and her staff are professional, kind, and incredibly helpful.
• The office is spotless, well-organized, and welcoming.
• Patients are glad they switched to Wyntre Brooke Eye and would recommend it.

Cons

• The reviewer stated that they were hung up on when checking the status of glasses ordered a little over two weeks ago, though everyone else was kind and professional.

Review

Wyntre Brooke Eye Associates comes across in these testimonials as more than just an eye care clinic - they're a trusted, long-standing partner in vision health. Across many years and multiple providers inside the same practice, patients describe consistent experiences of personal care, thorough examinations, and a welcome atmosphere. Long-time patients emphasize loyalty built on reliable, attentive service, with one reviewer noting a four-decade relationship that traces back to when the practice was led by Dr. Tamarkin and later continued strong under Dr. Lawrence and Dr. Smith. The thread through all these voices is clear: dedicated eye care delivered with warmth, professionalism, and a sense that you're more than just another appointment.

Dr. Whitman stands out in numerous reviews as a cornerstone of the patient experience. Patients credit her with being thorough, personable, and deeply invested in getting the best treatment. One reviewer highlights that Dr. Whitman "takes the time to really listen" and delivers care that feels tailored to individual needs. Another call-out simply declares, "Dr. Whitman is amazing," followed by enthusiastic recommendations. It's not just about the medical exam - it's about the confidence that comes from a clinician who explains what's happening, answers questions, and ensures patients understand their options. This emphasis on careful, patient-centered care recurs across many notes about the practice.

The reviews also spotlight Dr. Heather and a rotating cast of skilled providers who consistently earn praise for their professionalism and approachability. Patients describe Dr. Heather as friendly, patient, and knowledgeable, with the practice repeatedly commended for its calm, professional environment. There are frequent mentions of doctors explaining what they're doing during exams, discussing findings as they go, and taking time to ensure questions are answered. The clinicians are repeatedly portrayed as thorough and attentive, capable of handling both routine annual visits and more complex or urgent eye concerns with composure and care.

Staff interactions emerge as a strong pillar of the Wyntre Brooke experience. Front desk personnel are described as helpful, friendly, and efficient, going beyond basic service to assist with rebates for contacts, paperwork, and scheduling. The sentiment is that the entire staff - from reception to exam room assistants - works together to create a seamless, welcoming visit. While there is one dissenting moment where a caller was briefly left waiting on the status of glasses, the overall pattern is one of consistent politeness and proactive assistance, contributing to a sense of being well cared for from the moment you walk in.

The office environment itself receives high praise for its beauty and ambiance. Reviewers frequently mention a decor that feels both stylish and soothing - the kind of setting that relaxes you as you prepare for an exam. Specific details such as a "beautiful decor, huge waterfall window, and aqua wavy wall panels" are cited as elements that enhance the experience, making visits feel more like a visit to a comfortable home than a clinical appointment. Several families note that the atmosphere is particularly calming for children, helping make vision care a positive and even enjoyable experience.

The selection of eyewear and the quality of optical services are repeatedly highlighted as major strengths. Patients appreciate a wide variety of frames from which to choose and praise the staff's help in navigating options to find looks that suit personal style and practical needs. The practice is described as carrying "the best frames," with reviewers appreciative of the knowledgeable opticians who can guide decisions about lenses, fits, and coatings. The frame selection teams are also commended for helping patients with measurements and fittings, ensuring that glasses or contact lenses meet expectations for comfort and vision.

Geographically, the practice has earned a loyal following beyond its immediate locale. One reviewer travels from Lancaster - about 40 minutes away - specifically because of the professional relationship with Dr. Brent A. Smith and the consistent, high-quality care he provides at Wyntre Brooke. Several patients note they moved to Wyntre Brooke from larger corporate facilities and never looked back, citing the smaller office feel, personalized care, and the sense that the staff truly knows them. This willingness to follow trusted clinicians to this practice underscores the depth of trust and satisfaction many patients express.

The level of care is also reflected in positive remarks about responsiveness to urgent needs and efficient service. Reviewers recount being seen promptly for eye emergencies, with one patient noting treatment within a few hours of an urgent call. The combination of quick access to care, clear explanations, and effective treatment plans contributes to a reputation for reliability when eyes are in need of urgent attention. In this regard, the practice is described as delivering top-tier care even under pressing circumstances.

Taken together, these experiences sketch a portrait of Wyntre Brooke Eye Associates as a patient-centric practice where clinicians are thorough and personable, the staff is consistently courteous and helpful, and the environment is welcoming and comfortable. The reviews repeatedly emphasize not just competent eye care, but a holistic experience that supports patients through routine checkups, complex treatments, family visits, and even urgent eye concerns. For anyone seeking eye care, the consensus here is clear: you'll encounter professionalism, warmth, and a high standard of service that makes you feel valued as a patient and as a person.

The area of York, Pennsylvania, offers a variety of parks such as Cousler Park and John Rudy County Park for outdoor recreational activities. There are also several dining options nearby including Pizza al Bacio and Chick-Fil-A. Medical services are easily accessible with facilities like New Beginnings Therapy Services and WellSpan Family Medicine in close proximity. UPMC Memorial Hospital is conveniently located for any healthcare needs. Additionally, there are cafes like The Hive Coffee House and Starbucks for social engagements. There are also pharmacies like CVS Pharmacy and Walgreens for medication needs. For entertainment, West Manchester STM 13 theater is nearby for movie enthusiasts. Places of worship such as First Baptist Church and St Joseph Catholic Church cater to spiritual needs within the community. Overall, this area provides a peaceful and convenient setting ideal for senior living.

Parks

• Cousler Park (1 miles)
• John Rudy County Park (3.5 miles)
• York Heritage Rail Trail (3.6 miles)
• Bob Hoffman Fields (4.9 miles)
• Reservoir Park (5.6 miles)

Restaurants

• Pizza al Bacio (1 miles)
• My Favorite Deli (2.3 miles)
• Chick-Fil-A (2.4 miles)
• El Rodeo (2.4 miles)
• Taco Bell (2.5 miles)
• Masa (2.5 miles)
• Quaker Steak & Lube (2.5 miles)

Physicians

• New Beginnings Therapy Services (1.1 miles)
• Hunter's Hill Eyecare Center (1.6 miles)
• Family Health Associates (2 miles)
• WellSpan Family Medicine (2 miles)
• Gary A. Lease MD (2.1 miles)
• Family Health Associates (2.4 miles)
• Julie P Nickles DO - Nickles Julie DO (2.8 miles)

Hospitals

• UPMC Memorial Hospital (1.9 miles)
• UPMC Memorial (2.1 miles)
• Dermatology & Skin Surgery Center of York (4.8 miles)
• WellSpan Behavioral Health (5.2 miles)
• York Hospital - Imaging Department (5.3 miles)

Cafes

• The Hive Coffee House (2.4 miles)
• Starbucks (2.5 miles)
• Starbucks (2.9 miles)
• Dunkin' Dounuts (3 miles)
• Manchester Cafe (3.5 miles)
• Colonial Coffee Shop (5.1 miles)
• Starbucks (5.5 miles)

Pharmacies

• Target Pharmacy (2.5 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.1 miles)
• Weis Markets Pharmacy (3.2 miles)
• Rite Aid (3.3 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.5 miles)

Theaters

• West Manchester STM 13 (2.8 miles)
• Frank Theatres Queensgate Stadium 13 (6.3 miles)

Places of Worship

• Madison Av Church of the Brethren (3.6 miles)
• First Baptist Church (4.6 miles)
• St Joseph Catholic Church (6.1 miles)