Normandie Ridge

Pros

• Residents appreciate the excellent staff at Normandie Ridge, noting their friendliness and helpfulness.
• The variety of activities and events offered allows residents to engage as much or as little as they choose, creating a vibrant community atmosphere.
• Many residents praise the quality of the food, particularly enjoying the daily soup specials at the Patriot Cafe.
• The peaceful and compassionate environment fosters a strong sense of community among residents who share similar values.
• The maintenance department is commended for taking good care of the property, enhancing residents' pride in inviting family and friends.
• Residents feel a sense of safety and camaraderie, with neighbors looking out for one another.
• The facilities are modern, clean, and well-equipped for elderly residents, contributing to their comfort and satisfaction.

Cons

• A long-term resident expressed concern over the significant increase in costs, citing that rent has gone up several hundred dollars after nine years of residency.
• A caretaker noted disappointment regarding the absence of a gym on the premises, which was crucial for their elderly family member's workout routine.
• One relative described the rehab and nursing care as horrible, claiming the facility is understaffed and some nursing assistants were short-tempered or unkind to patients.
• The same individual reported witnessing their mother left sleeping in a wheelchair in the hallway for hours without food or drink, indicating neglect.
• Another relative mentioned that while care was adequate, they felt the staff seemed understaffed and unable to meet all needs effectively.
• A family member expressed frustration with the administration and assigned doctor, stating difficulty in obtaining answers to questions and issues related to insurance coverage for medical care.

Review

Normandie Ridge, a Continuing Care Retirement Community in York, has garnered mixed reviews from residents and their families. Many praise the facility for its excellent staff, modern living spaces, and wide range of activities. Independent residents who have lived there for several years consistently emphasize the friendliness and helpfulness of the staff, highlighting how they know residents personally. The atmosphere is described as warm and compassionate, creating a close-knit community where individuals can foster connections with others who share similar values and interests.

The dining experience at Normandie Ridge also receives commendations; many residents express satisfaction with the food quality. The Patriot Cafe, in particular, is celebrated for offering daily soup specials that keep dining experiences fresh and enjoyable. Activities within the community are plentiful yet flexible, allowing residents to engage as much or as little as they wish. This autonomy fosters a sense of independence that many find reassuring.

However, not all experiences at Normandie Ridge are positive. A common concern raised by some long-term residents involves escalating costs over time; rent increases have become a significant issue for those who have lived there for extended periods. Additionally, while general satisfaction is noted in certain aspects of the facility's administration and amenities, critiques regarding staffing levels have surfaced as well. Some reviewers mention that adequate staffing seems lacking in nursing care settings, which can lead to frustration among both family members and patients seeking assistance.

Specific examples reveal deeper concerns related to care quality in rehab and nursing areas. One relative detailed distressing observations about their mother’s treatment—including neglectful caregiving and inadequate hygiene standards—that led them to remove her from the facility altogether. Such accounts raise alarms about potential understaffing or insufficient training among caregivers tasked with looking after vulnerable populations.

Another reviewer echoed feelings of apprehension regarding care adequacy but appreciated that meals were generally satisfactory despite their relative being on a special diet. They remarked on an overall clean environment but noted that rooms resembled hospital spaces rather than comfortable living quarters typical of retirement communities. Despite these complaints, they acknowledged helpful staff members who stay informed about patients’ needs.

Concerns do not stop at caregiving practices; dissatisfaction extends into administrative issues as well—particularly concerning communication with doctors affiliated with Normandie Ridge. Family members report difficulty in getting timely responses to questions from management or medical staff and express frustration when their loved ones' insurance does not cover necessary services like flu shots.

In conclusion, Normandie Ridge showcases contrasting experiences characterized by its community spirit against troubling critiques regarding care quality and administrative communication issues. While many residents rejoice in their vibrant lifestyle supported by friendly interactions amongst staff and fellow residents alike—others grapple with serious deficiencies in caregiving standards that are particularly critical during times of illness or rehabilitation. As prospective residents consider making Normandie Ridge their home, it is essential to weigh these positive attributes against reported shortcomings to make an informed decision on this important life transition.

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Hospitals

• UPMC Memorial Hospital (0.6 miles)
• UPMC Memorial (0.7 miles)
• York Hospital - Imaging Department (4.3 miles)
• WellSpan Behavioral Health (4.4 miles)
• Dermatology & Skin Surgery Center of York (5.1 miles)
• WellSpan Surgery & Rehabilitation Hospital (5.2 miles)
• Wellspan Gettysburg Hospital (5.5 miles)

Physicians

• Family Health Associates (0.7 miles)
• Julie P Nickles DO - Nickles Julie DO (0.9 miles)
• Gary A. Lease MD (1.1 miles)
• MyEyeDr (1.1 miles)
• MyEyeDr (1.6 miles)
• New Beginnings Therapy Services (1.9 miles)
• Yorktowne Family Medicine (1.9 miles)

Parks

• Cousler Park (0.9 miles)
• Bob Hoffman Fields (4.2 miles)
• Reservoir Park (4.4 miles)
• John Rudy County Park (4.8 miles)
• York Heritage Rail Trail (4.9 miles)
• York County Rail Trail - Brillhart Station (5.2 miles)

Restaurants

• Masa (1 miles)
• Quaker Steak & Lube (1 miles)
• Lyndon Diner (1.2 miles)
• Olive Garden (1.2 miles)
• MOD Pizza (1.2 miles)
• McDonald's (1.4 miles)
• Plaza Azteca Restaurantes Mexicanos (1.5 miles)

Cafes

• Starbucks (1 miles)
• Dunkin' Dounuts (1.6 miles)
• The Hive Coffee House (2.7 miles)
• Starbucks (2.9 miles)
• Colonial Coffee Shop (4.1 miles)
• Manchester Cafe (5.3 miles)
• Starbucks (5.6 miles)

Pharmacies

• Target Pharmacy (1.1 miles)
• CVS Pharmacy (1.4 miles)
• Weis Markets Pharmacy (1.8 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.8 miles)

Theaters

• West Manchester STM 13 (1.1 miles)
• Frank Theatres Queensgate Stadium 13 (5.5 miles)

Places of Worship

• Madison Av Church of the Brethren (2.4 miles)
• First Baptist Church (5.5 miles)