Manorcare Health Services - York North in York, PA

Information last verified:

1770 Barley Road, York, PA 17404

For more information about senior living options: (844) 490-3973

3.2 from 113 reviews
5 stars
51
4 stars
12
3 stars
4
2 stars
1
1 stars
45

Overall Review of Manorcare Health Services - York North

Pros

  • pro Nurses checked in frequently and offered help with meals and water.
  • pro The rooms and bathrooms were very clean, making visits pleasant.
  • pro The staff were pleasant, friendly, and helpful, and the facility was clean.
  • pro Alexis Cassell was praised for making admissions easy and providing compassionate support.
  • pro Therapy services in rehab were described as very good.
  • pro Jay and her husband Tee run a well-ordered, caring floor and ensure residents are comfortable and well-rested.
  • pro The facility is beautiful, extremely clean, with a homelike atmosphere.
  • pro Wendy at the front desk is consistently kind and helpful.
  • pro The Director of Nursing and her team were highly respected for their dedication.
  • pro Manor Care Kingston Court is a nice, clean facility with a friendly staff and above-standard quality.

Cons

  • pro They report rude staff who ignore call lights.
  • pro They describe the food quality as very poor.
  • pro They say the facility is filthy and severely understaffed, with workers who are disrespectful.
  • pro They allege double billing by the facility and corporate, with bills left at residents’ bedsides.
  • pro They claim rooms and bathrooms are dirty, with bedpans left unclean and trash not wiped.
  • pro They note long delays responding to call bells, sometimes around 18 minutes.
  • pro They report serious health problems like bedsores and infections due to neglect.
  • pro They accuse staff of neglecting basic care, such as baths, dressing changes, and meals.
  • pro They warn others not to send loved ones there, calling it the worst facility.
  • pro They mention mismanagement or loss of a resident’s belongings.

Review

ManorCare Health Services - York North is best suited for families that need skilled nursing care with a clear therapy focus and are willing to stay actively involved in their loved one’s day-to-day care. The ideal resident is someone who can benefit from strong rehabilitation services and a few consistently compassionate front-line caregivers, while a family member or representative is prepared to monitor care, advocate for timely responses, and inspect daily operations. This community can deliver meaningful progress in rehab and steady, attentive follow-up on good days, but it operates within a highly variable environment where experiences swing from commendable to concerning. In short, it works for families who can baby-sit the process and push for accountability, not for those seeking hands-off reliability.

Those evaluating alternatives should recognize who may want to walk away. If a resident’s safety and dignity require reliably prompt assistance, spotless rooms, consistently fresh meals, and transparent billing, other facilities with stronger, steadier staffing and more uniformly positive surveys are worth considering. Numerous reviews flag persistent concerns about understaffing, delayed call-bell responses, and routine cleanliness issues, as well as episodes of disrespectful or inattentive care on some floors. For families that cannot tolerate that level of variability or the risk of overlooked needs, the prudent move is to look at facilities with a more consistently documented record of high-quality daily care and clearer leadership. This is not a “set it and forget it” option; it demands vigilant oversight.

The most persuasive artifice in York North’s favor is the therapy program and the leadership that truly cares for certain wings of the operation. On the therapy side, residents have reported meaningful progress, with therapy teams delivering engaged care and a sense that recovery goals are pursued with skill. Leadership on some floors, including described “well-ordered, caring” teams led by specific charge nurses, creates a counterweight to the chaos that appears in other wings. When these elements align, families note improved eating, better rest, and more consistent attention to comfort and mobility. The downside is that these positives do not uniformly translate across the building; the same level of dedication and organization is not guaranteed on every unit, and the inconsistency undercuts the overall value proposition for long-term residents.

Cleanliness and environment are a mixed bag. In some visits the facility feels bright, orderly, and welcoming, with friendly staff at the front desk and a generally clean atmosphere that invites confidence. Yet a substantial number of reviews describe rooms that are dirty or in need of maintenance, pervasive odors, and clutter that signals a broader neglect of housekeeping. These disparities matter: even the best therapists cannot compensate for a resident who waits extended periods for a response to a call light, or for a bed that lacks basic safety features because of understaffing. The most troubling feedback centers on safety lapses, unattended call bells, delayed dressing changes, and skin integrity concerns, patterns that erode trust and heighten risk for every resident.

Food and daily routine emerge as another bifurcation point. Several comments praise meals as adequate or better than expected, while others condemn portions, bland flavors, and inconsistent timing. Nutrition matters, particularly for rehab and long-term care, and when meals fall short, energy and progress suffer. The broader experience, routinely heard in reviews, also cites inconsistent attention to daily hygiene, laundry, and bathing. For some residents, this translates into a diminished quality of life and a sense that dignity can be compromised during long stays. Again, the variability is the core risk: when portions and cleanliness swing with staffing levels, the care plan feels unstable.

For families navigating admissions, this facility rewards proactive engagement. If the decision is to move forward, demand a tour of the therapy hub, insist on meeting the director of nursing or floor leadership, and request a clear plan for a long-term stay versus rehab trajectory. Ask for concrete metrics: CNA-to-resident ratios, response times for call bells, medication administration procedures, and a written schedule for routine tasks such as dressing changes and linen service. Review the most recent state inspections and any remediation plans, and insist on a named point of contact for family concerns. Consider arranging a trial period or staged transitions with a strong care conference at the outset so expectations are aligned.

In the end, ManorCare York North offers a paradox: genuine potential on rehab floors and in certain leadership pockets, tempered by systemic issues that appear inconsistent across the building. Prospects that hinge on therapy effectiveness, attentive leadership on select shifts, and a generally pleasant entry experience can be realized, but they coexist with frequent reports of understaffing, delayed care, and lapses in cleanliness and nutrition. Families drawn to a facility that can deliver tangible rehab wins while remaining alert to day-to-day faults will find value here, but only if a robust advocacy plan is in place. If the priority is unwavering consistency and pristine daily care, alternatives with stronger, uniform performance should take precedence. This community is a viable option for the right resident, provided the decision includes a rigorous oversight framework and a readiness to pursue accountability at every turn.

Features

Housing

  • 161 resident community capacity 161 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Harrisburg International (15 miles away) Harrisburg International (15 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Manorcare Health Services - York North in York, PA is an assisted living community that provides a wide range of amenities and care services to enhance the well-being and quality of life for its residents. The community offers a variety of amenities to cater to the needs and interests of its residents, including a beauty salon, cable or satellite TV, a computer center, dining room, fitness room, gaming room, garden, housekeeping services, kitchenette, move-in coordination assistance, outdoor space for relaxation and leisure activities, private bathrooms for each resident's convenience and privacy, restaurant-style dining experience, a small library for book lovers, telephone access in each unit for easy communication with loved ones, transportation arrangement for non-medical purposes as well as transportation assistance to doctors' appointments. Additionally, the community boasts a wellness center equipped with various facilities aimed at promoting physical well-being. Residents can also enjoy Wi-Fi/high-speed internet connectivity throughout the premises.

In terms of care services provided at Manorcare Health Services - York North, the community ensures round-the-clock call system support for immediate assistance when needed. There is 24-hour supervision available to ensure the safety and security of all residents. Trained staff members are available to assist residents with activities of daily living such as bathing and dressing as well as transfers if necessary. The community offers specialized meal preparation and service catering to different dietary needs including diabetes diets or special dietary restrictions specified by individuals. A dedicated team manages medication administration according to each resident's prescribed regimen. Mental wellness programs are also provided to prioritize emotional health.

To promote an active lifestyle among its residents, Manorcare Health Services - York North offers various activities such as fitness programs designed to improve physical health and concierge services that help plan day trips or coordinate other outings. Residents have opportunities to participate in resident-run activities within the community as well as scheduled daily activities organized by staff members.

Furthermore, the location of Manorcare Health Services - York North provides convenient access to nearby amenities and services. There are 5 cafes, 5 parks, 8 pharmacies, 31 physicians, 22 restaurants, 1 place of worship, and 1 theater all in close proximity to the community. Additionally, there are 5 hospitals nearby for any medical emergencies or specialized care needs.

Overall, Manorcare Health Services - York North offers a comfortable and supportive environment where residents can enjoy various amenities and care services tailored to their individual needs while also benefiting from the convenience of nearby amenities and services within the community's vicinity.

Nearby Places of Interest

Physicians

  • Family Health Associates (0.4 miles)
  • Julie P Nickles DO - Nickles Julie DO (0.6 miles)
  • MyEyeDr (0.7 miles)
  • Gary A. Lease MD (1 miles)
  • MyEyeDr (1.2 miles)
  • Yorktowne Family Medicine (1.5 miles)
  • Family Medicine Assoc Of York (2 miles)

Hospitals

  • UPMC Memorial (0.5 miles)
  • UPMC Memorial Hospital (0.6 miles)
  • York Hospital - Imaging Department (4 miles)
  • WellSpan Behavioral Health (4.1 miles)
  • WellSpan Surgery & Rehabilitation Hospital (4.9 miles)
  • Dermatology & Skin Surgery Center of York (5 miles)
  • Wellspan Gettysburg Hospital (5.1 miles)

Restaurants

  • Masa (0.6 miles)
  • Quaker Steak & Lube (0.7 miles)
  • MOD Pizza (0.8 miles)
  • Olive Garden (0.9 miles)
  • Lyndon Diner (0.9 miles)
  • McDonald's (1 miles)
  • Plaza Azteca Restaurantes Mexicanos (1.1 miles)

Theaters

  • West Manchester STM 13 (0.7 miles)
  • Frank Theatres Queensgate Stadium 13 (5.2 miles)

Cafes

  • Starbucks (0.7 miles)
  • Dunkin' Dounuts (1.6 miles)
  • Starbucks (2.8 miles)
  • The Hive Coffee House (3.1 miles)
  • Colonial Coffee Shop (3.8 miles)
  • Starbucks (5.4 miles)

Pharmacies

  • Target Pharmacy (0.8 miles)
  • CVS Pharmacy (1 miles)
  • Weis Markets Pharmacy (1.9 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (2.5 miles)

Parks

  • Cousler Park (1.3 miles)
  • Bob Hoffman Fields (4 miles)
  • Reservoir Park (4 miles)
  • York County Rail Trail - Brillhart Station (4.8 miles)
  • John Rudy County Park (5 miles)
  • York Heritage Rail Trail (5.1 miles)

Places of Worship

  • Madison Av Church of the Brethren (2 miles)

Frequently Asked Questions

Where is Manorcare Health Services - York North?

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