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Normandie Ridge in YORK, PA

Normandie Ridge is an assisted living community in YORK, PA.

Information last verified: December 26, 2025

1700 NORMANDIE DRIVE, YORK, PA 17408

For more information about senior living options: (866) 208-4318

4.4 from 86 reviews

5 stars

63

4 stars

11

3 stars

3

2 stars

2

1 stars

7

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Overall Review of Normandie Ridge

differentiator 14 reviews mention this

Care levels and therapy on-site

Residents and families describe smooth care transitions as needs change.

Several reviews mention that care can progress through different levels on the same campus, including memory care and skilled nursing, with families feeling reassured as needs changed. A number of people also describe rehab and therapy support, including follow-up therapy after a nursing stay. In at least a few cases, families say the skilled services helped residents recover or improve mobility. The experience is not uniformly positive, but the overall theme is that the community can support multiple stages of care in one place.

common 26 reviews mention this

Staff feel kind and responsive

People frequently describe staff who are caring, attentive, and helpful day to day.

Across many reviews, residents and families emphasize kindness, attentiveness, and helpfulness from staff. Multiple people describe feeling supported through transitions, illness, and recovery, and several specifically mention ongoing communication that helped them feel at ease. Even when reviews are critical about specific aspects of care, many still include at least some positive observations about staff members stepping in. Overall, the staff’s responsiveness is one of the most consistent themes.

common 10 reviews mention this

Clean campus and well-kept spaces

Residents and families repeatedly call out the facility’s cleanliness.

Many reviews describe a clean environment, including apartments, common areas, and the overall feel of the building. Several people mention no odors and tidy rooms, and a few connect cleanliness with feeling comfortable and confident in the care setting. A smaller number of reviews raise concerns that conflict with this theme, including complaints about how spaces were handled between patients. Even with those exceptions, cleanliness is a frequent positive point in the feedback.

common 12 reviews mention this

Dining and café options

Dining is a frequent bright spot, though meal execution is not always consistent.

Many reviewers say the food is good, with specific mention of dining-room and café options and residents enjoying what’s served. Some families also mention that residents like the food and that meal service works well for everyday life. At the same time, a few reviews report problems such as meals arriving cold, issues with menu planning, and confusion about what was selected versus what was delivered. Overall, dining tends to be viewed positively, but there are noticeable complaints around consistency.

common 15 reviews mention this

Activities, pool, and daily routines

Residents describe plenty to do, including on-site activities and wellness options.

Reviews commonly highlight a strong schedule of activities, with people pointing to entertainment, trips, and opportunities to participate daily. Multiple residents also mention fitness-related offerings like a gym, plus using the pool and enjoying outdoor spaces such as walking paths and trails. Families appreciate that there are options for residents who want to stay engaged, and some describe special events as part of the routine. A few reviews focus less on activities and more on care limitations, but the activity availability theme comes through strongly overall.

caveat 8 reviews mention this

Understaffing and communication gaps

Some reviews report understaffing and problems with care delivery during rehab or nursing stays.

Several critical reviews describe understaffing and difficulty getting timely support, including concerns about call response and meal delivery timing. A couple of reviews focused on rehab and nursing outcomes describe inadequate therapy or limited personal care during longer stays. There are also complaints about communication when trying to reach staff, including not getting answers to the phone. These concerns appear alongside positive experiences, but they are recurring enough to stand out as a risk to consider.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

1-bedroom apartments
2-bedroom apartments
Detached homes
Studio apartments

Types of Care

Assisted Living
Skilled Nursing Facility

Amenities

Activities on-site
Beautician on-site
Devotional services off-site
Dining room
Full kitchen
Garden
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Resident parking
Swimming pool

Transportation

Harrisburg International (14 miles away)
Transportation & parking

Care Services

Ambulatory care
Diabetic care
Medication management
Physical therapy

Dining

Meals provided

Activities

Activities off-site
Activities on-site
Devotional activities offsite
Fitness programs
Religious services

Languages Spoken

English

Videos

Nearby Places of Interest

Hospitals

UPMC Memorial Hospital (0.5 miles)
UPMC Memorial (0.5 miles)
York Hospital - Imaging Department (4.1 miles)
WellSpan Behavioral Health (4.3 miles)
Dermatology & Skin Surgery Center of York (5 miles)
WellSpan Surgery & Rehabilitation Hospital (5.1 miles)
Wellspan Gettysburg Hospital (5.4 miles)

Physicians

Family Health Associates (0.6 miles)
Julie P Nickles DO - Nickles Julie DO (0.8 miles)
Gary A. Lease MD (1 miles)
MyEyeDr (1 miles)
MyEyeDr (1.5 miles)
Yorktowne Family Medicine (1.8 miles)
New Beginnings Therapy Services (1.9 miles)

Restaurants

Masa (0.8 miles)
Quaker Steak & Lube (0.9 miles)
Lyndon Diner (1 miles)
Olive Garden (1 miles)
MOD Pizza (1.1 miles)
McDonald's (1.3 miles)
Plaza Azteca Restaurantes Mexicanos (1.4 miles)

Cafes

Starbucks (0.9 miles)
Dunkin' Dounuts (1.6 miles)
Starbucks (2.8 miles)
The Hive Coffee House (2.9 miles)
Colonial Coffee Shop (4 miles)
Manchester Cafe (5.3 miles)
Starbucks (5.5 miles)

Pharmacies

Target Pharmacy (1 miles)
CVS Pharmacy (1.3 miles)
Weis Markets Pharmacy (1.9 miles)
CVS Pharmacy (2.3 miles)
Walgreens (2.4 miles)
CVS Pharmacy (2.4 miles)
CVS Pharmacy (2.7 miles)

Theaters

West Manchester STM 13 (1 miles)
Frank Theatres Queensgate Stadium 13 (5.4 miles)

Parks

Cousler Park (1 miles)
Bob Hoffman Fields (4.1 miles)
Reservoir Park (4.3 miles)
John Rudy County Park (4.8 miles)
York Heritage Rail Trail (4.9 miles)
York County Rail Trail - Brillhart Station (5.1 miles)

Places of Worship

Madison Av Church of the Brethren (2.2 miles)
First Baptist Church (5.5 miles)

Frequently Asked Questions

What floor plans and room types does Normandie Ridge offer?

Where is Normandie Ridge?

What photos are available for Normandie Ridge in YORK, Pennsylvania?

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