Providence Place of Dover

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Providence Place of Dover

3377 Fox Run Road, Dover, PA 17315

For more information about senior living options: (844) 490-3973

4.1 from 15 reviews
5 stars
8
4 stars
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3 stars
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1 stars
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Assisted Living Independent Living Memory Care Skilled Nursing Facility

Overall Review of Providence Place of Dover

Pros

  • pro The staff at Providence Place Senior Living of Dover is described as friendly and helpful, making residents feel comfortable and supported.
  • pro Residents enjoy a variety of activities, such as bingo, culinary classes, and musical entertainment, contributing to an engaging atmosphere.
  • pro The food quality is generally praised, with many residents reporting that they enjoy the meals offered.
  • pro The facility is noted for being clean, warm, inviting, and homey, providing a pleasant living environment for the residents.
  • pro Communication from the staff is highlighted as outstanding, with prompt responses to requests and concerns.
  • pro Many family members appreciate the good care their loved ones receive and express satisfaction with their experience at the facility overall.

Cons

  • pro The staff in the memory care area frequently sit on their phones and are not engaged with the residents, contributing to a lack of activity and care.
  • pro Residents in the memory care unit are often found unclean and unattended, leading to concerns about hygiene and dignity.
  • pro The management is criticized for being understaffed while some employees appear lazy and indifferent to resident needs.
  • pro There is frustration regarding the inadequate availability of handwashing supplies, impacting residents' hygiene.
  • pro The quality of food served in the memory care unit is deemed unsatisfactory, particularly for those with special dietary needs, such as choking issues.
  • pro A particular staff member has been reported as rude and dismissive toward residents regarding their medication needs.
  • pro Despite some positive changes, there are ongoing complaints about staff attitudes and responsiveness, indicating inconsistency in care quality.

Review

Providence Place Senior Living of Dover is a facility that has received mixed reviews from families regarding the experiences of their loved ones in both assisted living and memory care environments. For many who have chosen to place family members in the facility, particularly those transitioning from independent or assisted living to memory care, there are significant concerns related to the level of care, attention, and overall management within the memory unit. Multiple accounts highlight issues with staff engagement, hygiene practices, nutritional adequacy, and the general wellbeing of residents.

One poignant testimony illustrates the frustrations experienced by a family member whose mother-in-law resides in the memory care section. The reviewer expressed deep dissatisfaction with the staff's neglect in providing basic personal hygiene assistance, such as bathing and dental care. They noted that caregivers appeared disengaged while spending excessive time on their phones instead of attending to residents' needs. This lack of attentiveness becomes especially alarming considering the ratio of caregivers to residents; with 40-45 individuals requiring support, it is concerning that some staff members seem preoccupied rather than actively participating in caregiving responsibilities.

In stark contrast to these negative experiences within memory care, other reviews reflect a much more positive outlook for residents in assisted living at Providence Place. Families have described a clean and inviting environment where their loved ones receive adequate attention from staff members who genuinely seem invested in their well-being. Descriptions of appealing dining options and thoughtful activities abound. One reviewer mentioned that their relative enjoyed meals like hot dogs and soup without any complaints about food quality—a crucial aspect for families concerned about nutrition and dietary preferences.

However, even positive feedback acknowledges certain challenges faced by the facility's ability to maintain standards over time amid claims of understaffing and rising rates. Families express concern about a few staff members displaying less-than-ideal attitudes towards residents. One specific caregiver was highlighted for her unprofessional demeanor while distributing medications—a distressing situation for families entrusting their loved ones to compassionate caregivers. This inconsistency raises questions about hiring practices and ongoing training programs designed to ensure employees possess not only technical skills but also empathy toward vulnerable seniors.

Visiting hours often reveal unsettling scenes for those who witness firsthand what appears to be neglect among memory care residents—seeing them lying unattended or soiled can be heartbreaking. One reviewer recounted instances when they would step into communal areas only to observe residents sleeping on sofas or chairs without adequate supervision from team members entrusted with oversight duties during activities or social events. The reviewers raised concerns not only about cleanliness—the absence of soap for proper handwashing raised red flags—but also indicated systemic issues around accountability among caregivers.

In recent years, some families have reported seeing improvements at Providence Place Senior Living as management has made changes aimed at creating a better living experience with increased activity options available for residents across different levels of care. Social engagements through musical performances or organized games like bingo bolster community bonding among residents but may still fall short if staffing levels continue doing little more than reacting reactively rather than proactively addressing resident needs directly as part of regular duties.

Overall, narratives shared by families attempting to navigate various stages within this senior living community paint an intricate picture marked by discrepancies between initial expectations when entering through its doors versus ongoing experiences afterwards—especially regarding individualized support mechanisms in more specialized services departments dedicated primarily toward caring for individuals affected by cognitive decline or severe mobility issues due largely because structural staffing limitations hinder appropriate levels provided based solely upon observed behaviors displayed daily throughout various facilities themselves alongside previous historical references regarding issues surrounding long-term quality assurance monitoring procedures necessary ensuring accountability remains paramount given ever-evolving demands facing such organizations amidst growing population trends across broader healthcare ecosystems nationwide today too!

Features

Housing

  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Resident parking Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • VA Benefits Consultation VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.

Transportation

  • Harrisburg International (15 miles away) Harrisburg International (15 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Providence Place of Dover in Dover, PA is an assisted living community offering a range of housing options and care services to meet the unique needs of each resident. The community provides comfortable studio apartments for independent living, as well as specialized memory care and skilled nursing facility options for those requiring more comprehensive care.

Residents at Providence Place of Dover can enjoy a variety of amenities designed to enhance their quality of life. On-site beautician services are available to help residents look and feel their best, while devotional services off-site cater to their spiritual needs. A spacious dining room allows residents to dine together, fostering social interaction, and enjoying delicious meals. A beautiful garden offers a serene outdoor space where residents can relax and connect with nature.

Housekeeping services ensure that residents' living spaces remain clean and tidy, while indoor common areas provide additional places for socializing and engaging in activities. Laundry facilities are conveniently located on-site for residents' convenience, and parking is available for both residents and guests.

Providence Place of Dover also offers respite or short-term stays for individuals who need temporary care or assistance. Transportation services are provided to ensure that residents can easily access nearby amenities such as cafes, pharmacies, restaurants, parks, theaters, places of worship, hospitals, and physicians' offices.

In terms of care services offered, Providence Place of Dover provides diabetic care to support residents with diabetes management. Medication management ensures that medications are properly administered according to each individual's needs. Physical therapy services are available to help improve mobility and overall well-being.

To enrich the lives of residents even further, various activities are organized on-site including fitness programs and devotional activities off-site. Residents have the opportunity to participate in religious services if desired.

Overall, Providence Place of Dover strives to provide a nurturing environment where older adults can thrive with personalized care tailored to their specific requirements.

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Nearby Places of Interest

Restaurants

  • McDonald's (0.3 miles)
  • Pizza Hut (0.4 miles)
  • Brewvino (0.7 miles)
  • McDonald's (2.9 miles)
  • Masa (3 miles)
  • Plaza Azteca Restaurantes Mexicanos (3 miles)
  • MOD Pizza (3 miles)

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • Walgreens (0.4 miles)
  • Weis Markets Pharmacy (0.6 miles)
  • CVS Pharmacy (2.8 miles)
  • Target Pharmacy (3.1 miles)
  • CVS Pharmacy (4.6 miles)
  • CVS Pharmacy (4.6 miles)

Cafes

  • Dunkin' Dounuts (0.8 miles)
  • The Hive Coffee House (2 miles)
  • Starbucks (3 miles)
  • Starbucks (5.1 miles)
  • Colonial Coffee Shop (6 miles)
  • Manchester Cafe (6.6 miles)

Physicians

  • Davenshire Medical Center (0.8 miles)
  • Ambrose, Rachelle Wellspan Pediatric Medicine Dover (1.2 miles)
  • Julie P Nickles DO - Nickles Julie DO (2 miles)
  • Family Health Associates (2.7 miles)
  • MyEyeDr (2.9 miles)
  • MyEyeDr (3.1 miles)
  • Gary A. Lease MD (3.3 miles)

Parks

  • Cousler Park (2.7 miles)
  • Reservoir Park (6.2 miles)
  • Bob Hoffman Fields (6.3 miles)
  • York County Rail Trail - Brillhart Station (6.3 miles)
  • John Rudy County Park (6.7 miles)
  • Conewago Day Use Area (6.7 miles)
  • York Heritage Rail Trail (6.8 miles)

Hospitals

  • UPMC Memorial Hospital (2.8 miles)
  • UPMC Memorial (2.8 miles)
  • York Hospital - Imaging Department (6.2 miles)
  • WellSpan Behavioral Health (6.4 miles)
  • WellSpan Surgery & Rehabilitation Hospital (6.9 miles)
  • Wellspan Gettysburg Hospital (7.2 miles)
  • Dermatology & Skin Surgery Center of York (7.3 miles)

Theaters

  • West Manchester STM 13 (2.9 miles)
  • Frank Theatres Queensgate Stadium 13 (7.5 miles)

Places of Worship

  • Madison Av Church of the Brethren (4.3 miles)
  • First Baptist Church (7.5 miles)

Frequently Asked Questions

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