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3.5 from 91 reviews
5 stars
49
4 stars
8
3 stars
3
2 stars
5
1 stars
26
Overall Review of Manorcare Health Services - Kingston Court
common
Friendly, caring staff comes up often
Residents and visitors frequently describe staff as kind, respectful, and welcoming.
Across many reviews, people report that staff treat them with kindness and respect, and that families feel welcomed when they arrive. Multiple reviewers also say the staff is helpful and responsive when something needs attention, especially for daily care and transitions. A few negative reviews still acknowledge that some staff members are nice, but complain about broader consistency.
common
Clean, organized facility is mentioned
Many reviews describe the building as clean, orderly, and well organized.
Several reviewers highlight a clean environment and an organized feel, including comments about cleanliness and the facility being well kept. Others mention spacious, bright rooms and that the day-to-day setting seems calm. The caveat is that a handful of reviews say conditions slipped at times, including complaints about hygiene and room cleanliness.
common
Activities and rehab are a plus
Residents mention an active schedule and supportive therapy help.
Reviews frequently connect daily life and outcomes to therapy and structured routines, including physical therapy and occupational therapy. Residents and families also describe an activities program led by an activities director, with residents joining in and enjoying the community feel. A few reviews that are critical still discuss therapy or day-to-day routines, but raise concerns about specific care follow-through.
common
Restaurant-style dining is a recurring bright spot
Many people praise the food and describe dining as a real experience.
Some reviewers specifically describe good food and say it helps residents feel cared for, including meals they seem to enjoy. Several families also mention restaurant-quality or personalized dining, which supports the community’s restaurant-style dining setup. A smaller number of reviews are less positive and focus on timing or dissatisfaction with how meals were handled.
caveat
Call bells and medication management draw complaints
Some reviews raise concerns about delays, medication handling, and supervision.
A recurring negative theme is that families felt care did not happen when it was needed, including unanswered call bells and delayed assistance with daily living tasks. Several critical reviews also describe medication problems, such as confusion over what was given or trouble getting the right medication, along with claims of insufficient supervision. Even when a reviewer praises parts of the staff, these accounts point to gaps that affected safety and comfort.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
151 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Harrisburg International (16 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
MD Home (0.1 miles)
Weaver Eye Associate (0.3 miles)
York Eye Associates (0.3 miles)
Internal Medicine Consultants of York (0.8 miles)
Orthopaedic & Spine Specialists (0.8 miles)
Mill Creek Family Medicine (0.8 miles)
York Clinic Co. (0.8 miles)
Restaurants
Mexitaly (0.2 miles)
Taco Bell (0.3 miles)
Chick-Fil-A (0.6 miles)
McDonald's (0.6 miles)
Eagles Nest (0.8 miles)
Arooga's (0.9 miles)
Sweet Willows Creamery (1.1 miles)
Pharmacies
Walgreens (0.3 miles)
Walmart Pharmacy (0.6 miles)
Rite Aid (1.1 miles)
BioScrip Infusion Services (1.5 miles)
Brockie Pharmatech (2 miles)
York Hospital Pharmacy (2.3 miles)
GIANT Pharmacy (2.5 miles)
Cafes
Starbucks (0.4 miles)
Starbucks (2.3 miles)
Starbucks (2.8 miles)
Colonial Coffee Shop (2.8 miles)
Places of Worship
St Joseph Catholic Church (0.6 miles)
First Baptist Church (2.8 miles)
Madison Av Church of the Brethren (3.8 miles)
Hospitals
Dermatology & Skin Surgery Center of York (1.2 miles)
WellSpan Behavioral Health (2.1 miles)
Wellspan Childbirth And Family Education Center (2.2 miles)
York Hospital - Imaging Department (2.7 miles)
WellSpan Surgery & Rehabilitation Hospital (3.7 miles)
Manorcare Health Services - Kingston Court on seniors.fyi includes 9 photos including images showing interior, dining, decor, physical therapy, exercise equipment, seating area, windows, rehabilitation, and more.
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