Manorcare Health Services - Kingston Court

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  • Interior

    A modern living room with comfortable seating and a large television.

  • Decor

    A spacious dining room with tables and chairs arranged neatly by the windows.

  • Bedroom

    A hospital room with a bed and a laptop on it.

  • Dining

    An empty dining room with neatly arranged tables and chairs.

  • Lighting

    A communal seating area with tables and chairs, featuring modern lighting and decor.

  • Exercise Equipment

    A clean and spacious physical therapy room equipped with exercise machines and rehabilitation tools.

  • Waiting Area

    A spacious rehabilitation center with exercise equipment and a waiting area.

Manorcare Health Services - Kingston Court

2400 Kingston Court, York, PA 17402

For more information about senior living options: (844) 490-3973

3.2 from 5 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Manor Care Kingston Court provided outstanding care from arrival to discharge, demonstrating kindness and compassion.
  • pro Patients felt that the physical and occupational therapy staff offered excellent programs, helping them regain strength and confidence for their return home.
  • pro Many aides were described as very helpful and communicative, ensuring good interaction with residents and family members.
  • pro The facility was recognized for maintaining high standards in rehabilitation services, allowing residents to maintain a full range of movement.
  • pro Overall, some visitors expressed appreciation for the professionalism displayed by specific employees who positively impacted their loved ones' care experiences.

Cons

  • pro The nursing home staff displayed a lack of care and compassion towards residents, resulting in distressing experiences for the patients and their families.
  • pro There are reports of neglect, including unanswered call buttons leading to residents soiling themselves.
  • pro Employees at the facility were rude and unresponsive, making it difficult for family members to get assistance for their loved ones.
  • pro Residents were placed with individuals who posed challenges, causing additional stress and discomfort to them.
  • pro Care was described as minimal, with nurses being polite but lacking personal engagement or concern for the emotional well-being of residents.
  • pro There were complaints about inadequate communication from staff regarding patient needs and emergencies.

Review

The experiences recounted by families and patients at Manor Care facilities reveal a complex tapestry of care quality, with significant contrasts between individual experiences. Many reviewers express deep concerns about the level of care provided, while others highlight positive experiences that suggest instances of exceptional service. However, the recurring issues indicate systemic problems that cast a shadow over the overall reputation of these nursing homes.

One reviewer vehemently advises against using one particular nursing home for their loved ones, particularly highlighting their mother’s distressing experience. This family describes a series of troubling incidents during their mother's brief stay, including a lackadaisical staff attitude and insufficient assistance when needed. The reviewer is distressed by how their mother was placed with another resident who exhibited cognitive challenges, leading to discomfort and torment for their loved one. The anxiety caused by such neglect has left the family saddened and frustrated, emphasizing the inadequacy of staff responsiveness and care.

In stark contrast to this negative portrayal, there are glowing testimonials from former patients at Manor Care Kingston Court in York, PA. One patient expressed gratitude for outstanding care received throughout their stay. They commended the compassionate attention given by nurses and Certified Nursing Assistants (CNAs), noting specific staff members who demonstrated professionalism and dedication to patient well-being. Such accounts shed light on how individualized care can provide relief and recover confidence in health services during vulnerable times.

Moreover, another family shared positive feedback regarding the aides caring for their mother over two months in Manor Care Kingston Court. They appreciated effective communication among staff members and highlighted rehabilitation services that helped residents maintain mobility and independence post-treatment. The three-meals-a-day policy further contributed to a supportive environment tailored to resident needs—indicative of efforts made towards improving patient satisfaction.

Unfortunately, not all reviews echo sentiments of satisfaction or professionalism. A grievous account details how a grandmother endured humiliation due to unanswered call buttons when she desperately needed assistance using the restroom after recent surgery. Her unfortunate experience drew ire from her family as they witnessed repeated delays in essential responses from nursing aides—a glaring example of neglect within what should be an attentive caregiving environment.

Another poignant review reflects on heartbreaking circumstances faced by another resident's family member who was swiftly moved to Manor Care North following a small stroke worsened by terminal cancer diagnosis complications. While initial interactions with nurses were described as polite, they also lacked warmth; there were stark instances where urgent needs went unaddressed for hours—leading to embarrassment and suffering for patients already confronting serious health issues. Ultimately, this individual passed away due to inadequate attention leading up to critical conditions exacerbated by staph infection—casting doubt on systemic diligence in maintaining care standards.

Together, these reviews paint an uneven picture of Manor Care facilities—demonstrating instances where dedicated caregivers flourish alongside troubling lapses in service resulting in emotional distress to both patients and families alike. It appears that while some staff members strive diligently toward providing compassionate care amenities within respective facilities, systemic issues lingered unaddressed ultimately affecting those most vulnerable receiving treatment under their supervision—notably calling into question accountability practices within such crucial environments tasked with safeguarding lives amid adversity.

Features

Housing

  • 151 resident community capacity 151 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Harrisburg International (16 miles away) Harrisburg International (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services - Kingston Court is an assisted living community located in York, PA. This community offers a wide range of amenities to ensure that residents enjoy a comfortable and convenient lifestyle.

Residents can take advantage of the beauty salon to look and feel their best, and enjoy their favorite shows with cable or satellite TV in their private rooms. Community operated transportation is available for outings and appointments, while the computer center allows residents to stay connected with loved ones.

The dining room offers restaurant-style dining, with meals prepared by professional chefs to accommodate special dietary restrictions. Housekeeping services ensure that residents have a clean and tidy living space, while move-in coordination makes the transition smooth and hassle-free.

For relaxation and recreation, residents can make use of the fitness room for exercise, or engage in activities in the gaming room or small library. The outdoor space provides a serene environment for walks or gardening. Wi-Fi/high-speed internet is available throughout the community for residents who want to stay connected online.

In terms of care services, Manorcare Health Services - Kingston Court ensures that residents are well taken care of around the clock. A 24-hour call system and supervision provide peace of mind, while assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management is provided by trained staff members.

The community also prioritizes mental wellness through its program dedicated to promoting emotional well-being. Residents with diabetes will benefit from specialized diet plans. Transportation arrangements can be made both for non-medical purposes and specifically for doctors' appointments.

In addition to these amenities and care services, Manorcare Health Services - Kingston Court offers various activities to keep residents engaged and entertained. Concierge services are available to cater to individual needs, while fitness programs promote physical health. Planned day trips offer opportunities for exploration outside the community, while resident-run activities provide socialization within. Scheduled daily activities ensure that there’s always something stimulating happening within the community.

Manorcare Health Services - Kingston Court is conveniently located near several amenities. There are four cafes and two parks nearby, providing residents with options for leisurely outings. Eleven pharmacies and 44 physicians ensure that health services are easily accessible. For dining out, there are 26 restaurants in close proximity to the community. Transportation is readily available, and places of worship as well as theaters are within reach. Additionally, there are seven hospitals nearby for any medical needs that may arise.

Overall, Manorcare Health Services - Kingston Court offers a comprehensive range of amenities and care services to support the well-being and comfort of its residents, making it an ideal choice for assisted living in York, PA.

Nearby Places of Interest

Physicians

  • MD Home (0.1 miles)
  • Weaver Eye Associate (0.3 miles)
  • York Eye Associates (0.3 miles)
  • Internal Medicine Consultants of York (0.8 miles)
  • Orthopaedic & Spine Specialists (0.8 miles)
  • Mill Creek Family Medicine (0.8 miles)
  • York Clinic Co. (0.8 miles)

Restaurants

  • Mexitaly (0.2 miles)
  • Taco Bell (0.3 miles)
  • Chick-Fil-A (0.6 miles)
  • McDonald's (0.6 miles)
  • Eagles Nest (0.8 miles)
  • Arooga's (0.9 miles)
  • Sweet Willows Creamery (1.1 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • Walmart Pharmacy (0.6 miles)
  • Rite Aid (1.1 miles)
  • BioScrip Infusion Services (1.5 miles)
  • Brockie Pharmatech (2 miles)
  • York Hospital Pharmacy (2.3 miles)
  • GIANT Pharmacy (2.5 miles)

Cafes

  • Starbucks (0.4 miles)
  • Starbucks (2.3 miles)
  • Starbucks (2.8 miles)
  • Colonial Coffee Shop (2.8 miles)

Places of Worship

  • St Joseph Catholic Church (0.6 miles)
  • First Baptist Church (2.8 miles)
  • Madison Av Church of the Brethren (3.8 miles)

Hospitals

  • Dermatology & Skin Surgery Center of York (1.2 miles)
  • WellSpan Behavioral Health (2.1 miles)
  • Wellspan Childbirth And Family Education Center (2.2 miles)
  • York Hospital - Imaging Department (2.7 miles)
  • WellSpan Surgery & Rehabilitation Hospital (3.7 miles)
  • Oss Orthopaedic Hospital (3.8 miles)
  • Wellspan Gettysburg Hospital (3.8 miles)

Transportation

  • Avis Rent A Car (1.7 miles)

Parks

  • Bob Hoffman Fields (2 miles)
  • Reservoir Park (3.4 miles)

Theaters

  • Frank Theatres Queensgate Stadium 13 (2.1 miles)
  • South York Plaza Cinema (2.6 miles)

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