The Highlands At Wyomissing Personal Care Facility in Reading, PA
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2000 Cambridge Avenue, Reading, PA 19610
For more information about senior living options: (844) 490-3973
The Highlands of Wyomissing earns a five-star rating for its warm, welcoming atmosphere and caring community. The facilities are top-notch, with spacious, well-maintained living spaces and a wide range of activities and amenities. The Highlands staff is exceptional, providing unparalleled support and genuine concern for residents' happiness. The grounds are beautifully landscaped, and the center offers a fitness center and engaging social events for an active, fulfilling lifestyle. The Highlands' skilled nursing wing provides good care and therapy, including physical and occupational therapy. The facility is very clean, with a pleasant and helpful staff. It is a beautiful retirement community that provides all stages of care as needed, with on-site programs and engaging trips. The bistro serves very good food, as noted by visitors. The interior is immaculate, contributing to a high-quality, inviting environment.
They waited almost two hours for their food at the Bistro, described as very understaffed with poor service. The waitress did not come to the table for 45 minutes. The food was underseasoned and dry. They were not told the kitchen was behind and received no apology. They should not go to the Bistro unless they have hours to waste. Aspire care is substandard for caring for a 97-year-old with memory issues, with the resident left without toilet paper for days. There are many issues and the staff do not seem on the ball; donations are solicited and people may be treated according to their donation. Memory-care staff lack dementia experience; nurses are overworked and delays in assistance occur. Residents are not helped with basic hygiene; even with 21 shifts a week, help is not available when needed.The Highlands At Wyomissing is best suited for affluent seniors who want a polished, resort-like retirement on a single campus and appreciate the security of a full continuum of care, from independent living through rehabilitation and skilled nursing. The environment is upscale, with spacious living spaces, landscaped grounds, on-site shops, and a dining scene that feels like a high-end destination. For families seeking aging-in-place confidence, the ability to transition between care levels without moving off campus is compelling. It works best for those who prize a robust activity calendar, social connectedness, and a campus culture that emphasizes refined surroundings, rather than bare-bones care.
That said, prospective residents should consider alternatives, especially if memory-care quality and predictable pricing are non-negotiables. Several reviews flag concerns about consistent, attentive care for residents with memory issues, describing overworked staff, slow response times, and lapses in basic daily assistance. The financial side also stands out as a potential hurdle: mentions of donations, frequent add-ons, and charged services that aren't transparently defined. Families evaluating this community should contrast it with smaller operators or facilities that offer dedicated dementia programs, clearer pricing, and more predictable monthly costs, particularly if dementia care or tight budget constraints are central concerns.
Physically, the Highlands delivers on the promise of an aesthetically pleasing, well-maintained campus. The design is praised for ease of navigation across wings, spacious, comfortable living areas, and amenities that promote independence and social engagement. A restaurant-style Bistro, fitness offerings, scenic grounds, and intimate shopping venues contribute to a sense of daily life on a refined campus rather than in a sterile institution. In many accounts, staff - where available - conduct themselves with professionalism and warmth, and the skilled-nursing wing has produced positive outcomes for residents requiring rehab services. Taken together, these elements can offset the sense of formality with a genuine feeling of community.
Yet the negatives carry substantial weight in decision-making. Staffing pressures appear repeatedly: understaffing across shifts, delayed assistance, and calls for help sometimes going unanswered. Dining service, while often praised in descriptions of ambiance, can suffer from slow service and insufficient wait staff, affecting meals and overall satisfaction. Maintenance and safety concerns surface in some reviews as well, including mold allegations and disputes over billing. The combination of high cost and perceived service gaps creates a risk that the upscale veneer won't translate into consistently reliable daily care, particularly for residents with higher care needs or dementia.
Ultimately, The Highlands can be a compelling choice for families prioritizing an upscale, all-in-one campus with a broad range of services and an active social life. For active seniors who want on-site therapies, diverse programming, and convenient access to care without relocating, the environment can deliver real value. The presence of a rehab and skilled-nursing wing on the same property is a meaningful asset for those planning for evolving needs. The decisive question centers on the reliability and transparency of care in memory configurations, and whether the perceived luxury justifies the ongoing cost given mixed reports about staffing and day-to-day operations. When aligned with priorities, Highlands remains a strong candidate; when concerns about memory-care quality or cost predictability loom large, cautious exploration of alternatives is advised.
Practical next steps involve targeted, problem-focused due diligence. Tour with a plan to gauge staffing ratios, call-button responsiveness, and the quality of memory-care services by speaking with front-line staff and current residents' families. Request a comprehensive, line-item pricing sheet that clearly separates base fees from add-ons, and confirm what is included in dining, activities, transportation, and therapies. During visits, sample meals, observe service cadence, and ask to meet residents who have lived there through multiple care levels. Probe about maintenance responsiveness and any ongoing facility improvements, especially related to air quality and mold concerns. Finally, compare the contract closely with similar communities in Reading to ensure that the choice delivers both the lifestyle and the dependable care trajectory that families expect.
75 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Highlands at Wyomissing is a premier assisted living community located in Reading, PA. Offering a range of care services including Continuing Care Retirement Community (CCRC), Respite Care, and Skilled Nursing Facility, residents can find the level of care they need to maintain their independence while receiving personalized assistance.
The community boasts an array of amenities designed to enhance the comfort and enjoyment of each resident. A beauty salon ensures that residents can easily maintain their personal grooming needs, while cable or satellite TV provides entertainment options within the privacy of their own rooms. Community-operated transportation is available for outings and appointments, and a computer center allows residents to stay connected with loved ones or pursue personal interests. Dining options include restaurant-style dining in a communal setting, with special dietary restrictions accommodated. Housekeeping services ensure that common areas and individual residences remain clean and tidy.
A variety of recreational facilities promote an active and engaging lifestyle for residents. The fitness room offers exercise equipment suitable for various levels of physical activity, while the gaming room provides opportunities for friendly competition amongst peers. Outdoor spaces including gardens create a peaceful atmosphere ideal for relaxation or socializing. Residents can engage in quiet reading at the small library or enjoy scheduled activities led by community staff.
The Highland at Wyomissing also places importance on wellness and healthcare services. The 24-hour call system ensures immediate assistance if needed, and 24-hour supervision provides peace of mind for both residents and their families. Staff are available to assist with activities of daily living such as bathing, dressing, and transfers whenever required. Medication management is provided to ensure proper administration, while special dietary restrictions are taken into account when preparing meals. Transportation arrangements are made not only for non-medical needs but also for doctors' appointments.
In terms of nearby amenities, residents have convenient access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals throughout the vicinity.
The Highlands at Wyomissing is a vibrant and supportive community that prioritizes the comfort, well-being, and active lifestyle of its residents. With comprehensive care services, an extensive range of amenities, and nearby amenities for convenience, residents can enjoy a fulfilling and enriching living experience.
The Highlands At Wyomissing Personal Care Facility is located at 2000 Cambridge Avenue, Reading, PA 19610 in Berks County, Pennsylvania
The Highlands At Wyomissing Personal Care Facility on seniors.fyi includes 6 photos including images showing bedroom, interior, windows, decor, artwork, landscaping, living room, kitchen, and more.
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Interior
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