Manorcare Health Services - Sinking Spring

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  • Interior

    A reception area with comfortable seating and a wooden desk.
  • Bedroom

    A hospital room with two beds, separated by curtains, featuring a window and chairs.
  • Windows

    A rehabilitation room equipped with parallel bars and exercise equipment under bright lighting.
  • Dining

    A well-lit dining room with several tables and chairs arranged neatly.
  • Exercise Equipment

    A therapy room equipped with various exercise machines and rehabilitation equipment.
  • Reception Area

    A reception area with comfortable seating, an aquarium, and indoor plants.
  • Rehabilitation

    A therapy room equipped with parallel bars and other rehabilitation equipment.

Manorcare Health Services - Sinking Spring

3000 Windmill Road, Sinking Spring, PA 19608

For more information about senior living options: (844) 490-3973

3.9 from 108 reviews
5 stars
67
4 stars
9
3 stars
5
2 stars
4
1 stars
23

Overall Review of Manorcare Health Services - Sinking Spring

Pros

  • pro The staff are very accommodating, and the PT was excellent.
  • pro Everyone was nice and knowledgeable; the PT/OT departments were great and each person gave their best effort.
  • pro The care provided is above and beyond.
  • pro The staff are very friendly and polite.
  • pro The facility is great and clean, with a positive overall experience.
  • pro The maintenance team, especially David DeSantis, is kind and helpful.
  • pro Genesis Sinking Spring offers exceptional communication and rehab care, leaving families very happy.
  • pro Sue Davidson, the social worker, has an excellent relationship with patients.
  • pro The memory care team, including Christine, communicates well with families and answers questions.
  • pro Rosealba, the head nurse, is loving, attentive, and goes the extra mile for residents.
  • pro Michelle and Nicole on the second shift are exemplary and make the unit feel like home.
  • pro Talisa is a wonderful aide, a huge help, and demonstrates love and compassion.

Cons

  • pro The absolute worst facility for dementia patients, with lousy care and mishandling of the mother's body after death.
  • pro They treated residents absolutely horrible and showed zero compassion.
  • pro They do not care for the patients there; they are short-staffed and dirty with terrible food.
  • pro Bugs everywhere, overflowing toilets, feces on floors, and missed meals and medications almost daily.
  • pro The beds have no railings or floor mats, leading to falls.
  • pro The nurses respond slowly to calls and medications are not delivered on time.
  • pro They allowed a patient to remain in constant pain prior to hospice and had zero compassion.
  • pro The facility sent a body to the wrong crematory and dismissed the error as “my problem to resolve.”
  • pro Jewelry, such as a wedding ring, can be stolen; there is no accountability.
  • pro The place smells bad, is not sanitary, and is dirty; DO NOT SEND YOUR LOVED ONES HERE.

Review

ManorCare Health Services in Sinking Spring is best suited for families seeking short- to mid-term rehabilitation with a strong focus on therapy and a caregiving culture that genuinely connects with residents. The community shines for those prioritizing aggressive physical and occupational therapy, and for families who want a facility where the cleansing, caring touch of nursing staff and a responsive social work presence are palpable. It is especially well-suited for post-surgical rehab, memory-care-aligned support, and respite stays where the goal is restoration and a sense of daily progress, delivered by therapists and aides who are repeatedly praised for their skill, dedication, and warmth.

On the flip side, potential residents and families should consider alternatives if safety reliability, sustained staffing, and environmental control are non-negotiable priorities. Several reviewers flag concerns about understaffed units, delays in bell-to-call responses, and inconsistent medication administration. More than a few accounts describe rooms with crowded conditions, limited privacy, and, in some cases, cleanliness and odor issues. For families who require a highly predictable, tightly managed environment with rigorous oversight and pinpoint communication, these factors suggest exploring other options or scheduling careful, specific confirmations before admission.

The strongest positives, especially in rehabilitation, are tangible and meaningful. Therapy teams are repeatedly described as excellent, with therapists who push for real progress and celebrate gains. The same energy extends through the nursing and support staff in many units, where residents report attentive care, genuine kindness, and meaningful interactions. Several families credit the social work team and memory-care leadership with steady, proactive communication and a willingness to coordinate care plans, discharge arrangements, and family updates. Clean facilities and well-kept common spaces add to a sense of dignity and order, further supporting recovery and comfort for residents during both rehab and long-term stays.

Yet the negatives cannot be dismissed. Reports of beds crowded in rooms, safety lapses like missing bed rails or delayed assistance after calling for help, and concerns about the food quality surface repeatedly. There are also distressing anecdotes involving fall incidents, uneven unit performance, and accusations of neglect or poor response times. In memory care, some reviewers describe the dementia unit as having strong staff relationships and a home-like atmosphere, while others report inconsistent vigilance, troubling incidents, and care gaps that undermine trust. The pattern that emerges is a facility with outstanding therapy and many compassionate caregivers, but with pockets of operational strain that can affect safety, reliability, and daily experience.

These dynamics mean the pros can offset the cons for families who place a premium on rehabilitation outcomes, personal connections, and an overall spirit of care. When therapy teams are at their best, residents leave stronger, more independent, and with a clear sense of progress that fuels optimism about returning home. The presence of engaged social workers and leadership in memory care also matters: disease-specific programming, regular family updates, and a culture of listening to concerns can make the difference during a challenging transition. However, the offset only holds if the facility keeps staffing levels stable, maintains rigorous safety protocols, and acts decisively on family feedback to prevent decline in cleanliness, responsiveness, and oversight.

For families evaluating options, clarity about the facility’s current staffing realities and safety practices is essential. If conversations with admissions and unit managers confirm adequate aide coverage, consistent nurse availability, and a plan to address any room cleanliness or safety issues promptly, ManorCare Sinking Spring can deliver on its therapy strengths and its reputational positives. Conversely, if the impression is of recurrent understaffing, insufficient room privacy, or lapses in basic care delivery, alternatives with smaller clinical footprints, tighter nurse-to-resident ratios, and more transparent accountability should be pursued. Prospective residents should press for concrete metrics: average response times to calls, fall-prevention measures in every unit, and a clear, documented pathway for managing medical concerns and discharge planning.

In the end, this community presents a practical choice for families prioritizing rehabilitation momentum and a compassionate therapy culture, tempered by a real, documented need to scrutinize safety, consistency, and environment. If care teams remain consistently well-staffed, if meals and room conditions meet expected standards, and if communication with family members stays open and action-oriented, ManorCare Sinking Spring can be a strong fit. For those unable to tolerate the documented concerns or seeking a consistently quieter, more tightly controlled setting, it is prudent to conduct a thorough tour, insist on recent incident logs, and compare several nearby options before deciding. The right match will hinge on balancing robust therapy gains with unwavering attention to safety, cleanliness, and dependable communication.

Features

Housing

  • 214 resident community capacity 214 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services - Sinking Spring is an assisted living community located in the charming town of Sinking Spring, PA. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.

The community offers various amenities to enhance residents' quality of life. There is a beauty salon on-site for residents to pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected with loved ones. The dining room provides restaurant-style dining, and there is also a kitchenette for those who prefer to cook their own meals. Other amenities include a fitness room, gaming room, garden, small library, telephone service, outdoor space, move-in coordination assistance, housekeeping services, Wi-Fi/high-speed internet access, and a wellness center.

The community offers comprehensive care services to ensure residents' needs are met. There is a 24-hour call system and supervision for added safety and peace of mind. Highly trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions such as diabetes diet are accommodated in meal preparation and service. Medication management is provided to ensure proper administration of medications. A mental wellness program is offered to support residents' emotional well-being. Transportation arrangement is available both for non-medical needs and doctor's appointments.

Residents can enjoy engaging activities organized by the community. Concierge services are available to assist with any requests or inquiries. Fitness programs promote physical health and well-being. Planned day trips offer opportunities for exploration and socialization outside the community. Resident-run activities allow residents to take an active role in planning events that interest them. Scheduled daily activities provide structure and entertainment throughout the day.

In addition to its convenient location near parks, pharmacies, physicians' offices/hospitals/restaurants/theaters/places of worship and other amenities, Manorcare Health Services - Sinking Spring offers a warm and supportive environment where residents can age gracefully with the care and assistance they need.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Walgreens (2 miles)
  • Rite Aid (2.1 miles)
  • Rite Aid (2.1 miles)
  • Walmart Pharmacy (2.3 miles)
  • Medicine Shoppe Pharmacy of Shillington (2.4 miles)
  • Target Pharmacy (3.1 miles)

Parks

  • Cornwall Terrace Playground (0.4 miles)
  • Red Caboose Park (0.6 miles)
  • Breneman Park (1.3 miles)
  • Museum Park (2.5 miles)
  • Reading Public Museum Arboretum (3 miles)

Physicians

  • Reading Dermatology (0.5 miles)
  • Campanella & Pearah Eye Care Associates (0.7 miles)
  • Pearah David J MD Ophthalmology (0.7 miles)
  • Reading Orthopedic Associates (1.2 miles)
  • Wyomissing Medical Associates PC (2 miles)
  • Berks Cardiologists (2 miles)
  • RPS Internal Medicine (2.3 miles)

Restaurants

  • McDonald's (0.5 miles)
  • Jimmy G's Beverly Hills Tavern (1.1 miles)
  • Austin's Restaurant & Bar (1.5 miles)
  • Schaylor Brewing Company (1.6 miles)
  • Arby's (1.9 miles)
  • Burger King (2.1 miles)
  • Taco Bell (2.2 miles)

Cafes

  • Starbucks (2.2 miles)
  • Dosie Dough (2.3 miles)

Places of Worship

  • Calvary Bible Fellowship Church (2.3 miles)
  • Immanuel United Church of Christ (2.8 miles)

Hospitals

  • Laundauer Metropolitan (2.7 miles)
  • Surgical Institute Of Reading (2.9 miles)
  • Reading Hospital For Post Acute Rehabilitation (3 miles)
  • Ephrata Community Hospital (3.1 miles)
  • The Reading Hospital (3.2 miles)
  • TRHMC C-Building 3rd Floor (3.2 miles)
  • Beginnings Maternity Center (3.3 miles)

Theaters

  • Fox Berkshire (3.1 miles)

Frequently Asked Questions

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