Manorcare Health Services - Sinking Spring

Save

  • Interior

    A reception area with comfortable seating and a wooden desk.

  • Bedroom

    A hospital room with two beds, separated by curtains, featuring a window and chairs.

  • Windows

    A rehabilitation room equipped with parallel bars and exercise equipment under bright lighting.

  • Dining

    A well-lit dining room with several tables and chairs arranged neatly.

  • Exercise Equipment

    A therapy room equipped with various exercise machines and rehabilitation equipment.

  • Reception Area

    A reception area with comfortable seating, an aquarium, and indoor plants.

  • Rehabilitation

    A therapy room equipped with parallel bars and other rehabilitation equipment.

Manorcare Health Services - Sinking Spring

3000 Windmill Road, Sinking Spring, PA 19608

For more information about senior living options: (844) 490-3973

3.8 from 99 reviews
5 stars
62
4 stars
7
3 stars
3
2 stars
4
1 stars
23

Skilled Nursing Facility

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Manorcare Health Services - Sinking Spring

    Overall Review of Manorcare Health Services - Sinking Spring

    Pros

    • pro The facility provides wonderful care to residents.
    • pro The building is clean and the staff are great.
    • pro Jenn E from therapy is highly regarded for her constant support.
    • pro Christine, the memory care director, communicates well with families.
    • pro The leadership team and social workers are wonderful to work with.
    • pro Rosealba, the head nurse, is loving and attentive and goes the extra mile for residents.
    • pro Memory care staff, especially Michelle and Nicole on the second shift, are exemplary and make the unit feel like home.
    • pro The physical therapy team is caring and effective.
    • pro The facility is consistently clean, with a beautiful porch for visiting loved ones.

    Cons

    • pro The facility is described as the absolute worst for dementia patients, with claims of constant pain, lack of compassion, incorrect cremation, and unexplained charges.
    • pro A reviewer alleges a resident's wedding ring was stolen while at the facility, with no resolution and the place described as unsafe and unprofessional.
    • pro The facility is criticized for bugs, overflowing toilets, feces on floors, and daily missed meals and medications.
    • pro A family member reports neglect resulting in a serious forehead laceration from a bed fall, with staff dismissive and failing to follow up.
    • pro Ongoing Medicaid processing incompetence is claimed, with repeated requests to update information after a resident's death and no satisfactory resolution.

    Review

    The collection of reviews paints a facility that many families admire for its warmth, cleanliness, and responsive staff, while also revealing some very serious concerns raised by a smaller number of visitors. Overall, the sentiment leans positive when it comes to the day-to-day care, especially in memory care and therapy programs, but there are explicit warnings about safety, administration, and communication that potential families should weigh carefully.

    Many reviewers highlight attentive, compassionate care in the dementia and memory care units. Families describe staff who go above and beyond in personalizing care and staying connected with loved ones. One reviewer's sister-in-law, Janice Lamm, is cared for in the dementia unit with regular updates to family and calls tracked for her husband to relay information. Christine, the memory care director, is commended for clear communication and responsiveness to questions. Another family member praises Rosealba, the head nurse, for loving, attentive care and even thoughtful gestures like helping their mom pick out clothes online, which they say demonstrates genuine care beyond standard duties. The second-shift team, especially Michelle and Nicole, is celebrated for making the unit feel more like home by engaging residents in conversation and even dancing. These stories collectively convey an environment where staff are seen as thoughtful, personable, and deeply involved in the residents' daily lives.

    Therapy and rehabilitation receive numerous accolades as well. Several reviews commend the physical therapy program for being challenging yet worthwhile, with therapists described as caring and dedicated. Names like Mike, Jennifer, Calista, and Tara surface in these accounts, along with praise for the speech and other therapy staff and the overall supportive attitude of the rehab team. Families also note strong collaboration with social workers and a well-organized approach to returning residents home with improved functioning. The broader rehab and nursing teams are frequently described as skilled, friendly, and patient, with comments highlighting the importance of feeling that therapists are invested in each person's progress.

    The facility's environment and culture contribute to a frequently positive impression. Cleanliness is a recurring plus, with one reviewer remarking that the building is consistently clean and free of the common "nursing home smell." A pleasant porch area for visitors and residents is noted as a meaningful amenity, and multiple accounts emphasize a work culture in which managers and staff organize monthly activities, contributing to a sense of community among employees and residents alike. Reviewers who work there or are closely connected to the facility often describe a positive, collaborative atmosphere among staff, management, and social workers, and they express appreciation for leadership and the emphasis on relationship-building.

    Yet the narrative is not uniformly glowing. A particularly troubling subset of reviews centers on safety, neglect, and administrative failures. One review labels the facility as "the absolute worst" for dementia patients, recounting a concerning incident where a mother's body was reportedly sent to the wrong crematory, with staff offering little accountability and referring the issue back to the family. The reviewer also cites ongoing billing problems and a lack of compassion surrounding hospice and end-of-life matters, raising alarms about the facility's administrative processes and sensitivity to families' needs. An update from months later suggests continued frustration with administrative tasks like refiling for medical Medicaid coverage, underscoring ongoing concerns about competency and follow-through at the leadership level.

    More severe firsthand safety concerns are described in another set of reviews. A reviewer recounts neglect that led to her mother falling and suffering a serious forehead laceration, followed by a lack of clear explanation from staff and no timely callback after filing complaints. Other accounts describe persistent neglect, including reports of bugs, overflowing toilets, and feces on floors, with allegations of missed meals and medications. A parent recounts witnessing bruising and distress in other residents and notes a lack of clear answers from staff about how injuries occurred. One reviewer who observed a stolen wedding ring from their loved one's finger warns others to avoid the facility due to perceived safety risks and insufficient accountability if wrongs occur. Taken together, these reports raise very real concerns about resident safety, quality control, and responsive incident handling in certain moments.

    In sum, the facility appears to provide a strong core of care for many residents, especially in memory care and rehabilitation, backed by caring staff, engaged families, and clean, welcoming environments. The positive experiences - personalized attention from nurses and aides, proactive family communication, effective therapy, and an upbeat culture among many staff members - create a compelling picture of what the facility can be for residents who thrive under the care they receive. At the same time, the negative experiences serve as a stark reminder that safety, compassion in practice, and administrative diligence must be ensured consistently. Prospective families would be wise to visit in person, speak with current staff and families, review incident and safety protocols, and ask detailed questions about how the facility handles emergencies, auditing, billing, and family communication to determine whether this environment meets their loved one's needs and expectations.

    Features

    Housing

    • 214 resident community capacity 214 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Manorcare Health Services - Sinking Spring is an assisted living community located in the charming town of Sinking Spring, PA. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.

    The community offers various amenities to enhance residents' quality of life. There is a beauty salon on-site for residents to pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected with loved ones. The dining room provides restaurant-style dining, and there is also a kitchenette for those who prefer to cook their own meals. Other amenities include a fitness room, gaming room, garden, small library, telephone service, outdoor space, move-in coordination assistance, housekeeping services, Wi-Fi/high-speed internet access, and a wellness center.

    The community offers comprehensive care services to ensure residents' needs are met. There is a 24-hour call system and supervision for added safety and peace of mind. Highly trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions such as diabetes diet are accommodated in meal preparation and service. Medication management is provided to ensure proper administration of medications. A mental wellness program is offered to support residents' emotional well-being. Transportation arrangement is available both for non-medical needs and doctor's appointments.

    Residents can enjoy engaging activities organized by the community. Concierge services are available to assist with any requests or inquiries. Fitness programs promote physical health and well-being. Planned day trips offer opportunities for exploration and socialization outside the community. Resident-run activities allow residents to take an active role in planning events that interest them. Scheduled daily activities provide structure and entertainment throughout the day.

    In addition to its convenient location near parks, pharmacies, physicians' offices/hospitals/restaurants/theaters/places of worship and other amenities, Manorcare Health Services - Sinking Spring offers a warm and supportive environment where residents can age gracefully with the care and assistance they need.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.1 miles)
    • Walgreens (2 miles)
    • Rite Aid (2.1 miles)
    • Rite Aid (2.1 miles)
    • Walmart Pharmacy (2.3 miles)
    • Medicine Shoppe Pharmacy of Shillington (2.4 miles)
    • Target Pharmacy (3.1 miles)

    Parks

    • Cornwall Terrace Playground (0.4 miles)
    • Red Caboose Park (0.6 miles)
    • Breneman Park (1.3 miles)
    • Museum Park (2.5 miles)
    • Reading Public Museum Arboretum (3 miles)

    Physicians

    • Reading Dermatology (0.5 miles)
    • Campanella & Pearah Eye Care Associates (0.7 miles)
    • Pearah David J MD Ophthalmology (0.7 miles)
    • Reading Orthopedic Associates (1.2 miles)
    • Wyomissing Medical Associates PC (2 miles)
    • Berks Cardiologists (2 miles)
    • RPS Internal Medicine (2.3 miles)

    Restaurants

    • McDonald's (0.5 miles)
    • Jimmy G's Beverly Hills Tavern (1.1 miles)
    • Austin's Restaurant & Bar (1.5 miles)
    • Schaylor Brewing Company (1.6 miles)
    • Arby's (1.9 miles)
    • Burger King (2.1 miles)
    • Taco Bell (2.2 miles)

    Cafes

    • Starbucks (2.2 miles)
    • Dosie Dough (2.3 miles)

    Places of Worship

    • Calvary Bible Fellowship Church (2.3 miles)
    • Immanuel United Church of Christ (2.8 miles)

    Hospitals

    • Laundauer Metropolitan (2.7 miles)
    • Surgical Institute Of Reading (2.9 miles)
    • Reading Hospital For Post Acute Rehabilitation (3 miles)
    • Ephrata Community Hospital (3.1 miles)
    • The Reading Hospital (3.2 miles)
    • TRHMC C-Building 3rd Floor (3.2 miles)
    • Beginnings Maternity Center (3.3 miles)

    Theaters

    • Fox Berkshire (3.1 miles)

    Frequently Asked Questions

    Where is Manorcare Health Services - Sinking Spring?
    What photos are available for Manorcare Health Services - Sinking Spring in Sinking Spring, Pennsylvania?

    Nearby Communities

    Skilled Nursing Facility in Nearby Cities

    Related Resources

    • what to do for arthritisComprehensive Approaches for Arthritis: A Detailed Guide to Symptoms, Causes, and Care

      Arthritis encompasses over 100 joint disorders affecting people of all ages, leading to symptoms like pain and stiffness that impair mobility and quality of life. Effective management involves early diagnosis, lifestyle changes, medical treatments, emotional support, and ongoing monitoring with healthcare professionals.

    • elderly fall preventionComprehensive Insights and Practical Strategies to Help Older Adults Avoid Falls

      The article highlights the high risk of falls among older adults due to factors like muscle weakness, vision issues, and environmental hazards, with one in four experiencing a fall annually. It advocates for a comprehensive prevention approach that includes exercise, home safety modifications, medication management, social support, and caregiver involvement.

    • what does an elder law attorney do6 Crucial Ways an Elder Law Attorney Assists Families

      Elder law attorneys assist older adults and their families with legal matters such as estate planning, Medicaid eligibility, and guardianships, while also providing protection against elder abuse. They help navigate complex regulations to safeguard financial resources, ensure well-being, and maintain autonomy for seniors.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor