Harmony At Reynolds Mountain

Pros

• Many residents at Harmony appear happy and engaged, enjoying various activities and social interactions.
• The facility is noted for its beautiful large rooms and pretty views, contributing to a pleasant living environment.
• Staff members are described as caring, dedicated, and supportive, providing peace of mind for families.
• Residents appreciate the range of activities available, such as exercise classes, book groups, and social gatherings.
• The transportation services for medical appointments and errands are considered a significant advantage.
• Some families have found the transition process smooth and well-supported by staff.
• Overall cleanliness and maintenance of the facility are positively highlighted by several residents.

Cons

• The facility fails to provide the advertised amenities and services, leading to disappointment among residents and their families.
• There is a lack of communication from staff, making it difficult for families to get timely updates and answers to questions.
• Residents with higher care needs are being placed in independent living, which jeopardizes their well-being.
• Cleaning services are inadequate, with quick turnovers and poor cleaning quality reported by residents.
• The food quality does not meet expectations, detracting from the overall dining experience.
• Care staff changes have caused confusion and a lack of orientation for new residents and their families.
• Transitioning during management changes has resulted in an inconsistent level of service and support for residents.
• The high cost of living at Harmony does not align with the quality of services provided, leading to dissatisfaction among some families.

Review

Harmony at Reynolds Mountain has received a mix of feedback from residents and families, reflecting both positive experiences and notable concerns. For many, the facility offers beautiful surroundings and a variety of activities that contribute to an engaging community atmosphere. Many residents appreciate the panoramic views of the Asheville mountains from their apartments, which provide a daily sense of peace and joy. The emphasis on maintaining an active lifestyle through various organized activities such as book groups, exercise classes, and social gatherings resonates well with many residents who enjoy staying engaged. Additionally, the convenience of transportation services for medical appointments and errands is seen as a significant advantage for those who may need it.

Despite these positives, there are substantial criticisms regarding communication and care provided by the staff at Harmony. Some families reported frustrating delays in getting answers to their questions or addressing concerns about their loved ones' needs. Communication issues often contributed to feelings of being left in the dark about care plans or services available within the facility. A few reviewers expressed disappointment over management changes during transitions that seemingly hindered orientation efforts for new residents; they anticipated more structured introductions to help new occupants acclimate to their surroundings.

Another recurring theme in reviews pertains to the quality of dining options available at Harmony. While some praise communal meal experiences wherein they can socialize with other residents, many others found dissatisfaction with food quality and variety offered. Families were discouraged by what they felt was a lackluster culinary experience that did not align with expectations based on promotional materials showcasing vibrant dining amenities. Some indicated that these shortcomings starkly contrasted with what was advertised when choosing Harmony as a new home for their family members.

The level of care appears inconsistent across various reports; while some families describe staff members as dedicated and responsive caregivers who go above and beyond, others noted inadequate attention paid to medication management or oversight during critical moments requiring assistance. For example, one reviewer cautioned potential residents that unless individuals could live independently without needing higher levels of support, they might encounter challenges later on if their health declined—namely, difficulty securing advanced care in place at Harmony.

Pricing is another contentious issue raised by numerous reviewers. Several comments highlighted how costs seemed disproportionate to the service quality received—a sentiment echoed across different aspects such as cleaning services or maintenance requests being delayed for weeks or months after they had been reported. In connection with this topic, concerns emerged regarding transparency related to billing practices; multiple complaints suggested variability in charges without clear explanations given by management.

Overall perspectives vary significantly among those who have experienced life at Harmony at Reynolds Mountain. While some rejoice in its scenic beauty alongside rich opportunities for social interaction within a caring environment—viewing it as an ideal location where families can feel reassured—the discontent stemming from unmet expectations on care quality raises cautionary flags for prospective residents seeking reliable long-term solutions tailored specifically towards seniors' healthcare needs within assisted living environments.

This part of Asheville, North Carolina offers a mix of healthcare facilities, dining options, and recreational activities that cater to the needs of seniors. With several pharmacies and medical centers in close proximity, residents have easy access to essential healthcare services. The presence of diverse restaurants, cafes, and a frozen custard shop provides opportunities for socialization and enjoyable dining experiences. Additionally, nearby parks like Memorial Stadium and Tanbark Ridge Overlook offer peaceful settings for leisurely walks or picnics. The area also has a variety of places of worship such as St John's Episcopal Church for spiritual nourishment. Overall, this part of Asheville combines convenience with amenities that support a fulfilling senior living experience.

Physicians

• MAHEC Family Health Center at Newbridge (0.4 miles)
• Pisgah Institute (2.2 miles)
• Dedman Karen MD (2.7 miles)
• Jody S Harrison (3.1 miles)
• Dermatology of North Asheville (3.2 miles)
• Anthony Weisenberger, MD (3.3 miles)
• The Eye Center (3.5 miles)

Pharmacies

• Ingles Market (1.6 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2 miles)
• Walgreens (3.8 miles)
• Walgreens (4.1 miles)
• Genoa Healthcare (4.4 miles)

Restaurants

• Avenue M (1.7 miles)
• McDonald's (1.8 miles)
• Zillicoah Beer Company (1.8 miles)
• Whit's Frozen Custard (2.1 miles)
• Five Guys Burgers & Fries (2.9 miles)
• Chick-Fil-A (2.9 miles)
• Five Points Restaurant (2.9 miles)

Hospitals

• Highland Hospital (2.4 miles)
• Mission Hospital Operating Room (4.8 miles)
• Mission St Joseph's (7.5 miles)

Cafes

• High Five Coffee (3.5 miles)
• Green Sage Cafe Downtown (3.5 miles)
• Pollen (3.6 miles)
• Vortex Doughnuts (3.9 miles)
• Starbucks (3.9 miles)
• Taco Billy (4.3 miles)
• BattleCat Coffee Bar (4.5 miles)

Parks

• Memorial Stadium (4.2 miles)
• Tanbark Ridge Overlook (5.1 miles)
• Blue Ridge Parkway (7.3 miles)

Places of Worship

• St John's Episcopal Church (4.9 miles)