60-A Hornot Circle, Asheville, NC 28806
For more information about senior living options: (866) 208-4318
Overall Review of Angel House III
Pros
She received very good care at Angel House.- The staff are very nice and the admin does everything she can to help.
- The place is clean and has friendly staff, with not too many per house.
- They would definitely recommend it for Asheville families.
Cons
The facility is unsanitary and has abusive caretakers who cannot properly care for residents with diabetes or HIV.- There are illegal paperwork practices and recent state board non-compliance reports against it.
- It is an unfit place to live and should not be used for anyone to reside.
- Patricia at House A is very rude.
- The facility shows no regard for residents or the neighborhood and should be shut down.
- The service is extremely disrespectful, with calls being disconnected and the line kept busy, indicating unprofessionalism.
Review
Angel House III is best suited for families seeking a compact, home‑style setting in Asheville where care is delivered in intimate, house-based environments and the administrative team is approachable. The core appeal is a low resident-to-staff ratio and a more personal atmosphere rather than a large, clinical facility. This can translate into easier, more direct communication with leadership and a sense of neighborhood familiarity. However, this arrangement is not appropriate for residents who require consistent medical oversight, formal quality controls, or rigorous sanitation standards, because those elements are where the reviews reveal serious gaps.
Those who should consider alternatives are clear. If a loved oneDepends on precise medical management, think diabetes, HIV, or other complex needs, the facility’s capacity to handle such conditions is repeatedly questioned in the feedback. Families prioritizing dependable emergency communication should be cautious, as several accounts describe unresponsive phone lines and slow responses in urgent situations. For anyone needing robust safety measures, infection control, or verifiable regulatory compliance, this community warrants a thorough comparison with facilities that can demonstrate consistent performance on these non-negotiables.
On the upside, a few reviews highlight positive contrasts: a clean environment, friendly staff, and an admin who appears approachable and helpful. Not too many residents per house is repeatedly noted as a potential strength, pointing to opportunities for individualized attention and closer daily oversight. When a staff group and leadership are characterized as warm and reachable, that warmth can translate into meaningful daily comfort and a sense of being cared for, which matters in everyday life and routine care.
But the negatives dominate the overall picture and should not be minimized. The most troubling claims center on unsanitary conditions and abusive caretaking, with specific accusations of mishandling special needs and even illegal paperwork practices. Repeated references to non-compliance with regulations and a call to the State board’s attention give the impression of a facility struggling to meet essential safety and governance standards. When reviews describe the place as unfit or say it should be shut down, those are not casual opinions; they signal a real risk tolerance problem for families weighing safety, trust, and legal exposure.
Prospective residents must translate these impressions into concrete, independent checks. Before any commitment, demand up-to-date inspection and licensing records, ask for staff training credentials related to chronic conditions, and probe the facility’s complaint resolution processes. Conduct unannounced visits, talk with current residents, and assess cleanliness and maintenance practices firsthand. Clarify emergency protocols, medication handling procedures, and the facility’s policies around documentation integrity. Without rigorous verification, the risk picture remains too uncertain for families prioritizing safety and compliance.
Bottom line: Angel House III offers an intimate, homey vibe with occasional warmth from staff and leadership, but the weight of safety and regulatory concerns is substantial. For most families, those red flags, sanitation issues, alleged neglect or abuse, and questionable paperwork practices, outweigh the apparent benefits. Alternatives should be explored unless there is unwavering, verifiable assurance of medical capability, clean conditions, and full regulatory adherence. If choosing to pursue Angel House III, proceed with extreme diligence, insist on written safeguards, and only commit once all critical risk factors are clearly resolved.
6 resident community capacity
Assisted Living
Board and Care Home
Activities on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Asheville Regional (13 miles away)
24-hour supervision
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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