Angel House IV
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60-B Hornot Circle, Asheville, NC 28806
For more information about senior living options: (844) 490-3973
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The collection of remarks about Angel House presents a notably polarized view of the facility, with some reviewers praising aspects of care and environment, while others level harsh accusations about safety, staff conduct, and management. Taken together, the comments reveal a place that elicits strong emotions on both ends of the spectrum and suggests that experiences can vary greatly from one resident or family to another.
Several reviewers focus on serious concerns about sanitation, safety, and the quality of care. One account describes the home as very unsanitary and accuses caretakers of abuse, claiming the facility cannot properly support residents with special needs such as diabetes and even noting the presence of an HIV-positive resident with staff who allegedly take no precautions. There are further allegations that illegal paperwork practices were occurring and that the local State Board has been informed about non-compliance with practices. These claims paint a picture of a facility struggling with fundamental care standards and regulatory adherence, to the point where one reviewer warns others not to send their loved ones there and characterizes Angel House as an unfit place to live.
Within the same vein of negative experiences, another reviewer singles out a specific staff member - Patricia at House A - describing her as very rude and even using strong language. The reviewer asserts that Patricia's behavior contributed to a poor experience and implies that residents and families would be better off bringing their own food. This personal critique highlights how individual interactions with staff can significantly color perceptions of the entire facility, especially when coupled with broader concerns about care and safety.
Contrasting sharply with these condemnations, there is a distinctly positive testimonial that extols Angel House as a place for Asheville families, rating it 10 out of 10. The reviewer emphasizes friendly staff and praises the administrative team for being responsive and helpful, suggesting that when things go well, the care can be attentive and supportive. This favorable view underscores that, for some families, the environment may feel welcoming, with a supportive administration and amiable staff.
Another voice in the mix is equally blunt in its critique, stating that Angel House is terrible and that the facility cares nothing about its residents or the surrounding neighborhood, with a suggestion that it should be shut down. Such a stark assessment adds to the sense of risk and dissatisfaction some families associate with the place, reinforcing the fears raised by the more severe accusations of unsafe conditions and regulatory issues.
There are also indications of more nuanced or mixed perceptions. A reviewer writes, "Some good overall bad," signaling that there may be redeeming elements alongside significant shortcomings. This kind of comment hints at a landscape where individual experiences can diverge, depending on factors like the specific house, staff on duty, or the activities available to residents on any given day.
Yet another account offers a warmer, long-term perspective, noting that the reviewer's dad has been living there for years. The message emphasizes cleanliness, friendly staff, and a relatively low staff-to-resident ratio, with the admin described as really nice. This positive narrative suggests that consistent, personalized care and a well-managed environment are possible, reinforcing the idea that Angel House may work well for some families and residents.
Finally, there is a report of particularly poor communication and disrespectful treatment that stands out. The reviewer describes an urgent matter where phone calls were answered by someone who then disconnected, followed by repeated failed attempts to call back due to a busy line for over half an hour. The reviewer characterizes the behavior as unprofessional and notes a stark lack of responsiveness, which can be especially alarming when urgent care or coordination is needed.
Taken together, these reviews form a complex mosaic of experiences at Angel House. On one hand, families report clean facilities, approachable administration, and genuinely caring interactions that make residents feel safe and well cared for. On the other hand, serious allegations about unsanitary conditions, neglect of special needs, abusive behavior by staff, illegal paperwork, and poor communication raise red flags for potential residents and their families. The range of opinions suggests that outcomes at Angel House may be highly variable, and anyone considering the facility would be wise to investigate current conditions directly, seek multiple viewpoints, and assess how the specific household dynamics, staff, and administrative practices align with the needs and safety expectations of their loved ones.
Angel House IV is a board and care home located in Asheville, NC. With a focus on providing exceptional care and support to its residents, this assisted living community offers a range of amenities and services to ensure their comfort and well-being.
The fully furnished rooms at Angel House IV include cable or satellite TV, telephone, and Wi-Fi/high-speed internet access, allowing residents to stay connected and entertained. The indoor common areas provide a welcoming space for socializing and relaxation, while the outdoor garden offers a serene environment for enjoying nature.
Taking into consideration the diverse needs of its residents, Angel House IV offers assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also provides medication management, coordination with health care providers, and diabetes care including specialized diets. Meal preparation and service are provided with attention to any special dietary restrictions that residents may have.
Residents can enjoy a variety of activities within the community, including community-sponsored events and scheduled daily activities. For those looking to explore the surrounding area, there are numerous cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals in close proximity.
With its comprehensive care services and comfortable amenities, Angel House IV is committed to ensuring that each resident receives personalized care in a warm and inviting environment.
This part of Asheville, North Carolina offers a diverse range of amenities and services that cater to a senior living lifestyle. From various dining options such as Zillicoah Beer Company for social gatherings with friends to healthcare facilities like Pisgah Institute and pharmacies like CVS and Walgreens for convenient medical needs, residents can easily access essential resources. Additionally, the proximity to parks like Memorial Stadium provides opportunities for outdoor recreation and relaxation. The presence of places of worship like St John's Episcopal Church also offers spiritual support for individuals seeking a sense of community. Overall, this area combines convenience, accessibility, and a variety of offerings that make it an appealing choice for seniors looking to live comfortably in Asheville.
Angel House IV is located at 60-B Hornot Circle, Asheville, NC 28806 in Buncombe County, North Carolina
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