60-F Hornot Circle, Asheville, NC 28806
For more information about senior living options: (866) 208-4318
Overall Review of Angel House VI
Pros
The sister received very good care at Angel House.- The staff are very nice and the admin does everything she can to help.
- The facility is clean and there are friendly staff, with not too many per house.
- They would definitely recommend it to Asheville families.
- The admin seems really nice.
Cons
The facility is very unsanitary.- The caretakers are abusive and fail to meet residents' special needs, including diabetes care.
- There are HIV-positive residents and staff take no precautions.
- There are illegal paperwork practices and non-compliance with state regulations.
- It is not safe to send a loved one there; it is an unfit place to live.
- Patricia at House A is described as very rude.
- The staff are extremely disrespectful and unprofessional, including disconnecting or ignoring urgent phone calls.
Review
Angel House VI in Asheville is best understood as a small, house-based option that will appeal to families who want a very intimate, home-like setting and are prepared to supervise care closely. It is not well suited for seniors who rely on dependable medical oversight or who have complex health needs. Several reviews allege unsanitary conditions, abusive caregiver behavior, and inadequate medical support, including questions about diabetes and HIV care in residents. For families prioritizing safety, consistent care, and regulatory compliance, alternatives should be on the top of the list.
Explicitly, those who need guaranteed medical management or cannot tolerate potential noncompliance or unanswered communications should consider other options. Review patterns include reports of poor phone responsiveness and communication gaps, and at least one note of a state-board inquiry or non-compliance concerns. In short, the risk profile is sufficiently high that a conservative family would move toward other communities that offer stronger oversight and clearer accountability.
On the positive side, a minority of accounts describe a clean environment, a setting that isn’t overcrowded, and staff who are friendly, with an administrator who appears willing to help. These points can translate into a welcoming daily routine for residents whose needs are relatively straightforward and who do not require intensive medical management. The small-house format can provide privacy and a sense of routine familiarity that larger campuses may not match. Yet these seemingly minor positives do not reliably counter the most serious concerns raised by other reviewers.
Families evaluating Angel House VI should demand concrete assurances before making any move. Seek out state inspection reports and any corrective actions taken, and request details on staff training, background checks, and the facility’s medication management protocols. Insist on a written, resident-specific care plan for diabetes, infection control, and other chronic conditions, and observe interactions between caregivers and residents during a visit. Test the responsiveness of the administration by calling at different times of day and asking to speak with multiple staff members and residents. A transparent, proactive communication pattern is essential to offset the facility’s red flags.
Alternatives should be considered for anyone with even modest safety nonnegotiables. Look for Asheville-area communities with strong licensing histories, clear policies on resident rights, consistent staff-to-resident ratios, and stable leadership. Compare how facilities handle medical needs, emergency procedures, and family updates; schedule visits, talk with current residents and families, and verify there are formal processes for escalating concerns. A facility with a documented culture of compliance and reliable, respectful care will typically outperform Angel House VI on both safety and day-to-day quality of life.
The bottom line is clear: Angel House VI carries notable safety and compliance risks that cannot be dismissed. It may be a choice for families who can tolerate ongoing oversight, have no alternative, and are prepared to intervene quickly if problems arise. For most seniors, especially those with medical needs or who require consistent, respectful care, other Asheville options are strongly advised. A careful, structured due diligence process is essential, and if red flags persist, the prudent move is onward to a community with demonstrable safety, clear communication, and dependable care.
6 resident community capacity
Assisted Living
Board and Care Home
Activities on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Asheville Regional (13 miles away)
24-hour supervision
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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