Angel House 1
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60-D Hornot Circle, Asheville, NC 28806
For more information about senior living options: (844) 490-3973
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Angel House appears in these remarks as a facility that elicits a strikingly split set of experiences. On one hand, the collection of reviews includes passionate praise from families who describe the staff as friendly, the administration as helpful, and the homes as clean and well-staffed. On the other, there are harrowing accounts of unsanitary conditions, rude behavior, and serious concerns about the capacity of the facility to care for residents with special needs. Taken together, the notes create a picture of a place that people feel very strongly about, but with opinions that diverge quite dramatically from one individual to the next.
Several reviewers paint a troubling portrait of the care environment. They allege unsanitary living conditions and abusive caretakers, with explicit concerns that the staff lack proper precautions when handling residents with diabetes or HIV. There are claims of illegal paperwork practices and even formal reporting to the State board for non-compliance with standard care practices. One strong statement leaves no room for doubt: "DO NOT SEND YOUR LOVED ONE HERE! THIS IS AN UNFIT PLACE FOR ANYONE TO LIVE." These lines underscore a fear for safety and well-being that at least some readers find credible and alarming.
Within the same spectrum of complaints, a specific employee is singled out for disrespect. Patricia, associated with House A, is described as "very rude," to the point of an almost insulting level of rudeness. The reviewer doesn't mince words, calling her behavior "a c@@t," and even attacks a practical detail - recommending that families bring their own food next time. This kind of anecdote suggests that, for some residents or families, interpersonal interactions with staff can be as significant a concern as the more systemic issues.
Not all feedback leans negative, however. A contrasting voice offers a glowing endorsement: "10/10 Definitely do recommend for any Asheville families! The staff are very nice & the admin does everything she can to help!" This sentiment highlights a different set of experiences, focusing on warmth, responsiveness, and a supportive administration that goes above and beyond to assist families. The mention of Asheville hints at a regional context where the facility operates and where experiences might vary from one locale to another within the organization.
There are also stern condemnations that suggest a broader pattern of disregard for residents and the surrounding neighborhood. One reviewer directly states, "Terrible and they care nothing about the residents or the neighborhood. Should be shut down." This is paired with a short, stark assessment - "Should be shut down" - that conveys a conviction about fundamental neglect and a belief that such conditions are unacceptable for a care facility. It's a sharp counterpoint to the more favorable testimonials and adds weight to the argument that standards may be uneven.
A third voice offers a mingled verdict: "Some good overall bad." While terse, this line captures the sense that there are redeeming aspects noted by some, but that the overall impression leans negative for many others. The brevity belies a complex, imperfect reality where moments of quality care may exist alongside persistent issues, depending on who is on duty, which house is involved, or which day is being described.
Yet another account provides a more positive personal narrative. "My dad has been here for some years. ? every time I come here its clean and there's very friendly staff not too many per house. The admin seems really nice." This testimony emphasizes cleanliness, a reasonable staff-to-resident ratio, and approachable administration, illustrating that favorable experiences are not just possible but recurring for some families. It reinforces the idea that Angel House may operate differently across locations or over time, producing a spectrum of resident experiences rather than a single, uniform pattern.
Finally, there is a report of notable difficulty in basic communication. "Extremely disrespectful. I called with an urgent matter and I heard someone pick up the phone then disconnect. I tried to call back but the line has been busy for over 30 minutes. I have never had a company avoid their phone calls like this. So unprofessional." This complaint points to operational practices that can leave families feeling ignored at critical moments, adding another layer to the complex mix of impressions surrounding the facility.
Taken together, these reviews present a landscape of highly polarized opinions about Angel House. Some describe a caring, well-organized environment where administrators are engaged and cleanliness is evident; others warn of unsanitary conditions, unsafe practices, and dismissive or abusive behavior by staff. The differences in tone and content suggest that experiences can vary widely by location, management, or time, and they underscore the importance of thorough, first-hand evaluation when considering placement. For anyone weighing Angel House as a potential residence for a loved one, these voices recommend careful scrutiny, direct outreach to multiple staff members, and independent verification of any serious safety or care concerns before making a decision.
Angel House 1 is an assisted living community located in the beautiful city of Asheville, NC. As a board and care home, we provide a warm and comfortable living environment for seniors in need of assistance with daily activities.
Our community offers a range of amenities to ensure that our residents feel at home. From our inviting dining room where delicious meals are served to our fully furnished accommodations, we strive to create an atmosphere that promotes comfort and well-being. Our garden and outdoor space provide a peaceful area for relaxation and socialization, while our Wi-Fi/high-speed internet access allows residents to stay connected with loved ones.
At Angel House 1, we understand the importance of personalized care services. Our dedicated staff is available to assist with daily activities such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention. For those with special dietary needs, we offer diabetes diets and cater to special dietary restrictions.
Transportation is made easy with our arrangement for medical transportation and assistance in scheduling doctors' appointments. Our housekeeping services ensure that each resident's living area is kept clean and organized.
To promote social engagement and well-roundedness, we offer scheduled daily activities for our residents to enjoy. Additionally, there are plenty of amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
At Angel House 1 in Asheville, NC, we pride ourselves on providing exceptional care and creating a supportive community for seniors in need of assistance.
This area of Asheville, North Carolina offers a variety of dining options ranging from casual to upscale, as well as convenient access to pharmacies and medical facilities. With several restaurants within a short distance, residents can enjoy a diverse culinary experience. In terms of healthcare, there are multiple physicians and hospitals nearby providing comprehensive medical care. Additionally, cafes provide comfortable spaces for socializing or enjoying a cup of coffee. For outdoor activities, Memorial Stadium and Tanbark Ridge Overlook offer opportunities for recreation and relaxation. Places of worship such as St John's Episcopal Church and St Joan of Arc Roman Catholic Church cater to the spiritual needs of residents. Overall, this area provides a well-rounded living environment with access to essential amenities and services suitable for senior living.
Angel House 1 is located at 60-D Hornot Circle, Asheville, NC 28806 in Buncombe County, North Carolina
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