Angel House V

Pros

• The facility provides paperwork and files it promptly.
• Some staff members are helpful and provide appropriate care.
• Rent payment has been made and is up to date.
• The resident's POA was informed about the monthly rent amount in advance.
• The bill has been paid in full.
• The resident received admission paperwork upon arrival.
• There are some activities available to residents.
• Despite issues, the resident appreciates having a place to stay temporarily.

Cons

• The facility is unsanitary and not suitable for individuals with special needs like diabetes.
• No medical care is provided, making it inappropriate for those requiring specialized attention.
• The staff members are verbally abusive towards residents.
• Paperwork is received and filed but not acted upon or followed through.
• There is a lack of activities or recreational options available for residents.
• Despite being told to leave in two days, no alternative living arrangements have been made.
• Discharge paperwork has not been provided to the resident.
• Threats have been made by the facility to forcibly pack up and evict the resident onto the street.
• Miscommunication regarding rent payments resulted in unexpected financial burden on arrival at the facility.
• The increased monthly rent amount is unaffordable for the resident.

Review

Concerns Surrounding the Unsanitary and Inadequate Care at a Facility for Individuals with Special Needs

A facility that claims to cater to individuals with special needs, including those with diabetes, is facing scathing reviews regarding its unsanitary conditions and lack of medical care. Recent testimonials shed light on the staff's verbal abuse, negligence in handling paperwork, absence of activities, and failure to find suitable housing for residents. This article aims to provide an overview of the concerns raised by individuals who have experienced these issues firsthand.

Unsanitary Environment: One recurring complaint among reviewers is the unsanitary conditions prevailing at this facility. The lack of cleanliness raises major red flags, particularly for individuals with specific medical needs such as diabetes. Health and hygiene play a pivotal role in managing diabetes effectively; therefore, the questionable sanitation practices at this facility put residents' health at risk.

Inadequate Medical Care: One significant drawback highlighted by disgruntled residents is the facility's apparent failure to provide adequate medical care. A place catering specifically to individuals with special needs should ideally possess a dedicated team capable of offering proper healthcare assistance. However, multiple testimonials claim that the staff lacks necessary medical expertise and fails to prioritize residents' physical well-being.

Verbal Abuse: Another alarming issue reported by reviewers is verbal abuse from staff members. Such behavior not only violates basic ethical standards but also creates an environment that harms the mental and emotional well-being of vulnerable populations seeking support and understanding. The distress caused by verbal abuse can further exacerbate existing conditions resulting in adverse psychological effects on residents.

Negligence in Paperwork Management: Residents have voiced their frustrations over the facility's inability to handle paperwork efficiently or follow through on necessary actions. Reviewers report that despite submitting required documents, there was little indication that any progress had been made towards addressing their concerns or finding solutions to their needs. This negligent approach hampers effective communication between residents and staff, leaving individuals feeling unheard and neglected.

Absence of Activities: A significant aspect of any facility housing individuals with special needs is the provision of engaging activities tailored to their unique requirements. However, several testimonials indicate a complete lack of activities at this particular facility. Engaging in stimulating and recreational activities not only promotes social interaction but also contributes to residents' overall well-being. The absence of such activities is a major shortcoming for residents seeking a supportive environment.

Housing and Financial Mismanagement: Perhaps one of the most distressing issues highlighted by residents pertains to the facility's failure to secure suitable housing arrangements for them after their stay. Testimonials reveal instances where individuals were informed they must leave the premises within days without an alternative living arrangement in place. This oversight creates immense stress, uncertainty, and potential homelessness for vulnerable individuals already grappling with various challenges.

The reviews provided above offer insight into the concerns surrounding a facility designed specifically for individuals with special needs like diabetes. Complaints about unsanitary conditions, inadequate medical care, verbal abuse from staff members, negligent paperwork management, lack of activities, and housing mismanagement raise significant questions about the quality of care offered at this establishment. These allegations underscore the importance of ensuring proper facilities are in place to cater to vulnerable populations effectively while maintaining their dignity and well-being.

This area of Asheville, North Carolina offers a diverse range of amenities and services that cater to the needs of senior residents. With a variety of restaurants such as Zillicoah Beer Company, Salvage Station, and Whit's Frozen Custard nearby, there are plenty of dining options for enjoying meals with friends and family. Additionally, access to healthcare providers like the Pisgah Institute and MAHEC Family Health Center at Newbridge ensures quality medical care close by. For leisure activities, parks such as Memorial Stadium provide opportunities for outdoor recreation. The presence of pharmacies like CVS Pharmacy and Walgreens also offers convenience in accessing medications. Overall, this neighborhood provides a mix of dining options, healthcare services, cafes like Starbucks and Green Sage Cafe Downtown for socializing, and places of worship for spiritual fulfillment - making it a desirable location for senior living in Asheville.

Restaurants

• Zillicoah Beer Company (0.4 miles)
• Salvage Station (1.6 miles)
• Whit's Frozen Custard (1.7 miles)
• McDonald's (1.7 miles)
• River Duck (1.8 miles)
• Avenue M (1.8 miles)
• Five Points Restaurant (1.8 miles)

Physicians

• Pisgah Institute (0.9 miles)
• MAHEC Family Health Center at Newbridge (1.4 miles)
• Dedman Karen MD (1.8 miles)
• Jody S Harrison (2.2 miles)
• Dermatology of North Asheville (2.2 miles)
• The Eye Center (2.2 miles)
• Anthony Weisenberger, MD (2.4 miles)

Hospitals

• Highland Hospital (1 miles)
• Mission Hospital Operating Room (3.5 miles)
• Mission St Joseph's (6.1 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Walgreens (1.9 miles)
• Ingles Market (2 miles)
• Walgreens (2.3 miles)
• Genoa Healthcare (2.7 miles)
• Walgreens (2.8 miles)
• Good Neighbor Pharmacy (2.8 miles)

Cafes

• Starbucks (2.2 miles)
• Pollen (2.3 miles)
• High Five Coffee (2.3 miles)
• Green Sage Cafe Downtown (2.3 miles)
• Vortex Doughnuts (2.6 miles)
• Taco Billy (2.7 miles)
• BattleCat Coffee Bar (2.8 miles)

Parks

• Memorial Stadium (2.9 miles)
• Tanbark Ridge Overlook (6 miles)

Places of Worship

• St John's Episcopal Church (4.5 miles)
• St Joan of Arc Roman Catholic Church (6.3 miles)