60 East Hornot Circle, Asheville, NC 28806
For more information about senior living options: (866) 208-4318
Overall Review of Angel House V
Pros
Her sister received very good care at Angel House.- The staff are very nice.
- The administration does everything they can to help.
- The place is clean.
- The admin seems really nice.
Cons
Angel House is unsanitary and abusive toward residents, unable to care for those with diabetes or HIV.- The facility engages in illegal paperwork practices and shows non-compliance with state regulations.
- It is not a suitable place to live; reviewers advise not sending loved ones there.
- The staff are verbally abusive and do not provide medical care or follow through on paperwork.
- Discharge procedures are mishandled, with threats to forcibly remove residents and no discharge paperwork.
- Billing is inconsistent and often unaffordable, with admission and rent figures unclear or changing.
- Patricia at House A is very rude, reflecting poor staff conduct.
Review
Angel House V in Asheville is best suited for families seeking a very low-touch, budget-conscious arrangement where the senior can withstand uneven oversight and where constant advocacy from relatives is already built into the plan. In practical terms, this community may work for a relatively independent older adult who does not require ongoing medical management or complex care routines, and for families that are prepared to monitor every detail, from billing to discharge timing. The strongest caveat is that the care quality appears inconsistent, with several reviews detailing serious deficits that cannot be ignored. For anyone facing diabetes management, HIV considerations, or other medical complexities, this is not a fit.
Alternatives should be strongly considered for anyone who requires dependable medical oversight, respectful treatment, or transparent, compliant operations. Communities with licensed medical staff, clear care plans, robust activity options, and documented adherence to state regulations will align much better with families prioritizing safety and continuity of care. Prospective residents should look for facilities that publish inspection results, show consistent staff coverage, and demonstrate a track record of ethical practices in admissions, billing, and discharge procedures. In short, Angel House V is a gamble for households prioritizing medical reliability and professional accountability.
Several positives surface in some accounts: a few residents note clean surroundings, a manageable number of residents per house, and staff who are described as friendly in particular instances. There are mentions of an administrator who attempts to help, and some long-term residents who have had stable experiences. Those highlights suggest that when operations run smoothly, the environment can feel calmer and less chaotic than other options. Yet these occasional strengths do not erase the larger pattern of ongoing concerns reported by multiple families and corroborated by state compliance questions.
The core red flags are hard to ignore. Chronic unsanitary conditions, reports of abuse or neglect by caretakers, and a lack of medical care imply serious risk for anyone with health needs. The absence of adequate precautions for infectious or chronic conditions, coupled with allegations of improper paperwork handling and non-responsive communication, signals a facility operating with lax oversight. Billing problems, admission ambiguities, and discharge threats further undermine trust and create a precarious situation for residents who depend on predictable routines and transparent financial arrangements. When such fundamental issues recur, they eclipse any minor positives.
From a decision-making perspective, the main question is whether the potential benefits of a small, low-cost setting can justify the risk. For most families, the answer is clearly no. The most compelling offset would be a resident who truly requires minimal supervision and whose family can devote proactive, ongoing oversight without fail. Even then, the documented concerns around care quality and governance make Angel House V a choice to approach with extreme caution. Those who insist on pursuing this option should conduct rigorous, in-person due diligence: request the latest state inspection reports, verify licensing status, interview multiple staff members, inspect living areas and medical accommodations, and insist on clear, written policies for discharge, payment, and emergency care. In the end, Angel House V is a difficult fit for most seniors and families; alternatives offering consistent care, higher standards of hygiene, and transparent operations are strongly advised.
6 resident community capacity
Assisted Living
Board and Care Home
Respite Care
Activities on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Asheville Regional (13 miles away)
24-hour supervision
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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