60 G Hornot Circle, Asheville, NC 28806
For more information about senior living options: (844) 490-3973
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Angel House inspires a broad spectrum of opinions from those who have encountered it, ranging from glowing praise to grave concerns. On one end, several reviewers describe a clean, well-kept environment with attentive staff and a responsive administrator. One family notes that their dad has been there for years and says that every visit reveals a clean facility with friendly staff and surprisingly manageable staff-to-resident ratios. They emphasize that there aren't too many people in each house, and they describe the admin as "really nice," implying a welcoming atmosphere and approachable leadership. These remarks suggest that in some days and for some residents, the experience can feel orderly and personal, with the impression of a cared-for space.
In stark contrast, a number of alarming complaints paint Angel House as unsanitary and unsafe. Several reviewers allege serious issues around cleanliness and caregiving, asserting that caretakers can be abusive and negligent. Specific claims include the facility being unable to meet the needs of residents with diabetes and even HIV-positive residents, with critics alleging that staff take no precautions. Beyond the care itself, there are accusations of illegal paperwork practices and non-compliance with practices that have led to recent reporting to the State board. Taken together, these remarks portray a picture of a facility that may be operating far from acceptable standards in the eyes of the critics.
Compounding the safety and care concerns are strong warnings from those who believe the facility should not be entrusted with the well-being of loved ones. One reviewer leaves a forceful injunction: "DO NOT SEND YOUR LOVED ONE HERE! THIS IS AN UNFIT PLACE FOR ANYONE TO LIVE." The immediacy and certainty of this statement reflect a conviction that Angel House poses unacceptable risks to residents, and it highlights a sense of urgency among families looking for safer housing options.
There are also highly charged interpersonal experiences reported, including criticisms of staff behavior. A reviewer singles out an individual (Patricia at house A) as "very rude," going so far as to describe the behavior as nearly reaching the level of a slur, using the phrasing "c@@t." This personal account focuses on perceived hostility or rudeness in interactions with staff, which adds to the sense that the day-to-day experience for some residents and families can be tense or uncomfortable, regardless of other positive impressions.
Amid the negative sentiment, there are also outright positive endorsements. One review enthusiastically recommends the facility for Asheville families, giving it a 10/10 and praising the staff as "very nice" with an administrator who "does everything she can to help." This kind of endorsement suggests a contrast between experiences - where some families feel supported and satisfied by the care and leadership, while others find the same environment lacking in safety or quality.
Lastly, a few comments point to problems with communication and responsiveness. An explicitly negative note describes a being-disrespectful pattern: when someone called with an urgent matter, the phone line appeared to be answered briefly and then disconnected, followed by a long wait with the line remaining busy. The reviewer calls this experience "so unprofessional," emphasizing a sense of neglect or avoidance at moments when prompt communication would be most critical. Taken together, these accounts illustrate a facility with inconsistent performance: some families feel valued and well-supported, while others feel unsafe, poorly managed, or unresponsive.
Angel House 2 in Asheville, NC is a warm and inviting board and care home that provides exceptional care for seniors in need of assistance with activities of daily living. Our community offers a range of amenities to ensure our residents feel comfortable and at home.
Each resident can enjoy nutritious meals served in our spacious dining room, prepared according to their specific dietary restrictions. Our fully furnished rooms provide a cozy retreat for relaxation, while our beautiful garden and outdoor spaces offer opportunities for fresh air and peaceful strolls.
At Angel House 2, we prioritize the well-being of our residents by providing housekeeping services and assistance with various tasks such as bathing, dressing, and transfers. We also coordinate closely with health care providers to ensure personalized care plans are followed diligently.
Our attentive team assists residents with medication management and diabetes diets to support their individual health needs. Additionally, transportation arrangements are made for medical appointments to ensure timely access to necessary healthcare services.
Engagement and socialization are encouraged through scheduled daily activities that cater to diverse interests. Residents have convenient access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
At Angel House 2 in Asheville, NC, we strive to create a supportive environment where residents can maintain their independence while receiving the care they need.
Angel House 2 is located at 60 G Hornot Circle, Asheville, NC 28806 in Buncombe County, North Carolina
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