Emerald Ridge Rehab And Care Center in Asheville, NC
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Information last verified:
25 Reynolds Mountain Boulevard, Asheville, NC 28804
For more information about senior living options: (844) 490-3973
The staff at Emerald Ridge are highly competent, caring, and compassionate, and diligently do their best with the resources given. The staff are amazing and residents are very sweet. They foster a welcoming, family-like atmosphere where families feel part of the Emerald Ridge family. The staff are attentive and responsive to residents’ needs. They demonstrate transparency and integrity, even when mistakes occur. The A-Hall staff for Alzheimer's and dementia patients are exceptional, knowing residents well and showing extreme patience. The rehab hall staff were great, with standout caregivers like Sherry, Mindy, and Connie.
The facility needs to be shut down ASAP. It is overcrowded with not enough staff. The bathrooms smelled worse than a urinal. Meals were frequently forgotten and the food was beige, cold, and lacked nutrition. There was a screaming match among cooks that caused obvious discomfort among residents. Medications were not consistently provided on time, and help with bathing or dressing was limited. Medical records were refused release, and the administration was unresponsive. Families were advised not to send their loved ones there.Emerald Ridge Rehab and Care Center in Asheville, NC, is best suited for families that prize a truly caring, relationship-driven care culture and need solid rehabilitation and dementia support. The community consistently signals that engaged staff form real connections with residents and their families, and that transparency is a daily habit. It is a practical fit for long-term residents with complex health needs who can benefit from attentive nursing and therapy, and for memory-care residents housed in the A-Hall where caregivers establish familiarity and calm. Those who demand a flawless dining experience, pristine housekeeping every shift, and perfect staffing coverage on every weekend may want to explore alternatives.
The strongest element across many accounts is the staff. Families repeatedly describe nurses, CNAs, therapists, and front-line workers as capable, compassionate, and dependable, with a genuine willingness to go the extra mile. The sense of belonging, families feeling treated as part of the Emerald Ridge family, also stands out, reinforced by clear, open communication about care plans and even the occasional misstep handled with candor. Rehab services appear robust enough to support meaningful recovery, and dementia-care staff in the locked wing are frequently praised for patience, continuity, and the way they ease transitions for frightened residents. The activities team, when staffing allows, makes genuine efforts to keep residents engaged and connected to life beyond the room.
Yet, there are significant cautions that recur with enough consistency to demand emphasis. Food quality and dining experience are not universally reliable, with several reviewers describing meals that miss the mark in taste or nutrition, and laundry problems noted as well. Cleanliness and odors surface in a number of reviews, and overcrowding when staffing is thin leads to delays in meals and other basic services. Medication administration and assistance with activities of daily living are not consistently on time in some reports, and there are troubling anecdotes about safety lapses during transport or after falls. Administrative friction, including difficulties obtaining medical records, also colors some experiences and raises questions about reliability on critical days.
These drawbacks do not erase the core strengths. When leadership and daily practice align, the staff’s attentiveness and willingness to communicate provide real confidence that medical and daily needs will be addressed promptly. For rehab patients, the combination of skilled therapy and ongoing encouragement can drive progress even if nonclinical aspects, like meals or housekeeping, are not perfect. For memory-care residents, the consistent caregiver relationships can reduce agitation and improve mood, making the environment feel safer and more predictable. In practical terms, the positives create a meaningful offset to the negatives for families who are able to stay engaged and advocate for their loved one’s care.
Prospective residents who require a consistently spotless environment, unwavering meal quality, and uniformly high staffing levels across all shifts should seriously weigh alternatives. If your nonnegotiables include flawless operations and immediate, error-free med management, explore other Asheville options with steadier daily execution. Those with concerns about record handling or safety incidents will want to probe thoroughly, visiting at different times and speaking with multiple staff members to understand how issues are tracked and resolved.
Practical next steps are clear. Schedule multiple visits that include watching meals, observing therapy sessions, and touring evenings and weekends to gauge consistency. Request meetings with the director of nursing and the activities director, and review sample menus, dining protocols, and calendars of activities. Examine care plans, incident logs, and the facility’s process for releasing records. Ask about exact staffing ratios by shift and whether residents see the same caregivers regularly. Emerald Ridge can be a solid choice for families prioritizing real staff engagement and competent rehab, especially for dementia care, but a careful, in-person vetting is essential to ensure that the negatives do not compromise safety or daily quality of life.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Emerald Ridge Rehab and Care Center is an assisted living community nestled in the beautiful city of Asheville, NC. Our facility offers a wide range of amenities and care services to ensure that our residents feel comfortable and supported in their daily lives.
With a focus on providing a holistic experience, we offer amenities such as a beauty salon, cable or satellite TV, fitness room, gaming room, small library, and a restaurant-style dining room where residents can enjoy delicious meals prepared by our skilled chefs. Our fully furnished apartments are equipped with private bathrooms and kitchenettes to provide residents with a sense of independence and privacy.
At Emerald Ridge Rehab and Care Center, the well-being of our residents is of utmost importance. We have a 24-hour call system in place along with 24-hour supervision to ensure the safety and security of our residents at all times. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also available to ensure that residents receive their prescribed medications on time.
We understand that every individual has unique dietary needs; therefore, we offer special dietary restrictions like diabetes diets and customized meal preparation services. In addition to physical care, our facility also focuses on mental wellness through our mental wellness program which promotes social engagement and cognitive stimulation.
We strive to make life easier for our residents by offering move-in coordination services as well as transportation arrangements for non-medical purposes. Our community operated transportation ensures that residents have easy access to nearby doctors' appointments while planned day trips provide opportunities for exploration and recreation.
To further enhance the quality of life for our residents, we offer various activities such as fitness programs, scheduled daily activities led by staff members or resident-led initiatives, concierge services for any special requests or needs, and there are numerous cafes, parks, pharmacies, restaurants, hospitals located nearby making it convenient for residents and their families.
At Emerald Ridge Rehab And Care Center in Asheville, NC, we provide a nurturing and compassionate environment where our residents can thrive and enjoy their golden years with the support and care they deserve.
Emerald Ridge Rehab And Care Center is located at 25 Reynolds Mountain Boulevard, Asheville, NC 28804 in Buncombe County, North Carolina
Emerald Ridge Rehab And Care Center on seniors.fyi includes 4 photos including images showing office, interior, closet, and more.
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