Maxim Healthcare Services Asheville

Pros

• They absolutely love working for Maxim Healthcare.
• The office staff are super friendly and supportive.
• The managerial staff are supportive with an open-door policy.
• The staff are wonderful, always helpful and great communicators.
• The Asheville, NC office staff are among the nicest people they've ever worked with.
• The scheduling and recruiting teams are highly capable and knowledgeable.
• The staff and tech support are always helpful and friendly.
• They definitely care for patients and families, with terrific response times and benefits knowledge.
• It is a great place to work; the staff are friendly and eager to help with issues for employees and clients.
• The environment feels like family, with supportive office staff and great client care.
• Spencer is extremely understanding and easy to work with.
• They have outstanding work ethics and adhere to healthcare regulations.

Cons

• There is still no Sunday night nurse after almost three months.
• The employee reports not being paid for 14 hours of online modules and orientation, having paid $50 for CPR, and experiencing back-to-back 12-hour shifts with pay rate changes.

Review

Maxim Healthcare Services Asheville is best suited for families seeking a highly people-centered home health partner that prioritizes communication, flexibility, and a collaborative office culture. The community shines when the goal is strong coordination among caregivers, the client’s family, and the agency, with a clear pathway for Medicaid assistance, PDN support, and help navigating complex benefits. It works particularly well for clients who value a responsive, open-door approach from managers, recruiters, and nurses who work as a tight-knit team to place the right caregiver with the right client. The tone from the office is consistently family-like, yet professional, with a demonstrated commitment to ethical care and adherence to industry standards.

That clarity, however, comes with caveats. Families that require uninterrupted 24/7 nursing coverage, rigid guarantees on weekend or night shifts, or transparent, fixed pay terms may want to consider alternatives. Several reviews highlight scheduling gaps, most notably the absence of a Sunday night nurse for an extended period, and concerns about pay practice, including orientation hours not compensated, and shifts that feel packed or misaligned with promised rates. Those signals matter: if consistency and predictable compensation are essential, this agency’s current degree of flexibility may not align perfectly with real-world expectations.

On the upside, the pros repeatedly prove decisive. The Asheville office earns praise for its staff warmth and professionalism, with specific leaders lauded for competence and approachability. The scheduler, Allie, and the recruiters, such as Kiana, are described as reliable and knowledgeable, while the Director of Nursing earns high marks for expertise. The internal culture is described as energetic, supportive, and mission-driven, with payroll and administrative teams delivering responsive service. Clients and families benefit from timely communication, clear care planning, and a sense that the office will rally to resolve issues, making care coordination feel seamless even when transitioning between caregivers.

Yet the main cons aren’t trivial. Pay-related friction and the perception that some shifts are scheduled in ways that don’t fully reflect the promised hours can undermine trust and consistency. Instances of orientation costs and delayed compensation can sting, particularly for new staff onboarding. The Sunday-night gap after months of effort also signals a structural shortfall in coverage that can disrupt routines and increase caregiver load on other shifts. These issues don’t negate the overall quality of care or the office’s dedication, but they do erode predictability, which families must weigh.

The strongest counterweight to these drawbacks lies in the office’s proven strengths: extraordinary staff accessibility, a deeply collaborative ethos, and a disciplined commitment to patient- and family-centered care. The open-door policy and the sense that leadership steps up to support both clients and caregivers create a stable, trustworthy environment, especially for families who value long-term relationships and careful caregiver matching. By leveraging this culture, demanding upfront clarity on schedule guarantees, pay terms, and coverage expectations, families can mitigate most risks. Clear written arrangements, proactive escalation to the Director of Nursing, and continuous communication with the scheduler can harness the advantages while curbing the downsides.

In sum, Maxim Asheville offers a compelling value for those who prize a warm, well-integrated team and highly responsive office support. It is a strong choice for families who want meticulous care coordination, a genuine team spirit, and a partner willing to adjust to changing needs. For households where guaranteed 24/7 coverage and flawless, predictable pay are non-negotiable, alternatives should be explored, ideally with a detailed contract that spells out shift guarantees, compensation terms, and a clear timetable for resolving any coverage gaps. When these conditions align, Maxim Healthcare Services Asheville stands out as a practical, experienced ally in home health.

This part of Asheville, North Carolina offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable living environment. With several pharmacies located within close proximity, accessing necessary medications and healthcare services is easily manageable. In addition, there are numerous dining options ranging from casual eateries like Sonic Drive-In to more upscale establishments such as Cornerstone Restaurant. The area also provides access to outdoor spaces like Blue Ridge Parkway and Memorial Stadium, which offer opportunities for recreation and relaxation. Furthermore, the presence of healthcare facilities such as Mission Health and Asheville Eye Associates ensures that residents have access to quality medical care when needed. Overall, this part of Asheville presents a well-rounded community with convenient services and recreational opportunities for seniors seeking a vibrant yet peaceful living environment.

Pharmacies

• Ingles (0.8 miles)
• Blue Ridge Long Term Care Phrm (1 miles)
• Blue Ridge Pharmacy (1.5 miles)
• Walgreens (2.7 miles)
• Ingles Market (3.8 miles)
• Good Neighbor Pharmacy (3.9 miles)
• CVS Pharmacy (4.2 miles)

Restaurants

• Sonic Drive-In (1.2 miles)
• Highland Brewing Company (1.7 miles)
• Cornerstone Restaurant (3.2 miles)
• Hillman Beer (3.8 miles)
• Corner Kitchen (4 miles)
• El Chapala (4.1 miles)
• Juicy Lucy's Burger Bar and Grill (4.2 miles)

Parks

• Blue Ridge Parkway (1.5 miles)
• Memorial Stadium (4.1 miles)
• Tanbark Ridge Overlook (4.7 miles)

Places of Worship

• St John's Episcopal Church (2 miles)

Physicians

• Clinic (3.3 miles)
• Cancer Centers of North Carolina (3.4 miles)
• Mission Health (3.5 miles)
• Asheville Eye Associates (3.5 miles)
• Swannonoa Valley Farm Medicine (3.9 miles)
• Anthony Weisenberger, MD (4.2 miles)
• Mission Weight Management Center - Sharon C Hathaway MD (4.3 miles)

Cafes

• Starbucks (4.2 miles)
• Green Sage Cafe Downtown (4.4 miles)
• Vortex Doughnuts (4.5 miles)
• High Five Coffee (4.5 miles)
• Pollen (4.8 miles)
• Starbucks (5.3 miles)
• Taco Billy (5.6 miles)

Hospitals

• Mission Hospital Operating Room (4.2 miles)
• Mission St Joseph's (4.5 miles)
• Highland Hospital (5.6 miles)

Theaters

• Cinemark (5.8 miles)