Maxim Healthcare Services Asheville

Pros

• Maxim Healthcare is described as a wonderful place to work, with friendly and supportive office staff and an open-door management team.
• The Asheville, NC office is praised for having some of the nicest staff, including a capable scheduler and a highly knowledgeable recruiter.
• The staff and tech support are consistently helpful and friendly.
• The company demonstrates care for patients and families, with terrific response times and strong knowledge of benefits.
• New hires report a pleasurable onboarding experience.
• The work environment is described as family-like yet professional, with outstanding work ethics and regulatory compliance.
• Leadership, such as Spencer, is highlighted for being understanding and keeping operations running smoothly.
• Maxim is appreciated for open communication, teamwork, and strong support for both clients and caregivers.

Cons

• A reviewer claimed that after completing 10 hours of online modules and orientation (14 hours total), they did not get paid and were told payment would occur after starting with a patient.
• They claimed to have paid $50 for CPR and that the money was being held hostage by the company.
• They were scheduled for three back-to-back 12-hour shifts, with the first shift being orientation with a patient, resulting in not receiving the full amount.
• They indicated that the pay rate was being changed in general.

Review

Maxim Healthcare appears to be more than just a workplace for many of its caregivers and office staff; it's described as a caring community that has sustained long-term commitment and a sense of family. Several reviewers talk about decades of service and a personal connection to the company that goes beyond a typical job. One nurse highlights a 41-year journey in the field, with Maxim serving as a meaningful way to wrap up a remarkable career. The tone is consistently affectionate: managers are approachable, the door is open, and the leadership's support is a recurring theme in the stories shared.

In the Asheville, North Carolina office, the culture is painted as especially warm and welcoming. Reviewers consistently call the staff some of the nicest people they've worked with, praising the teamwork and the quality of communication. The scheduler, Allie, is singled out for competence, while Kiana is described as exceptionally knowledgeable in recruitment. John, Ethan, and Penny receive affirmations for their respective roles in operations, payroll, and supervision, and Spencer is credited with keeping everything running smoothly. Adriane, the Director of Nursing, is described as the best in her field by one reviewer, underscoring the office's high regard for leadership. Even James, the weekend on-call contact, is noted for consistency and reliability. Collectively, these detailed endorsements create a portrait of a well-organized hub where care and administration reinforce one another.

The day-to-day caregiving experience also shines through, with praise for the direct care team. Two nurses who cover six nights a week are repeatedly described as wonderful, even as a Sunday-night shortage persists for nearly three months. The caregivers are seen as essential to the patient-centered mission - assisting with private duty nursing (PDN), Medicaid applications, and CAP/C (benefit coordination). The staff's responsiveness and communication are highlighted as major strengths, and their ability to be flexible and supportive is repeatedly noted. The sense of being part of a close-knit team - "almost like family" while maintaining professional boundaries - comes through as a defining feature of the Maxim experience.

Beyond the Asheville office, the broader Maxim ecosystem earns high marks for support and accessibility. Reviewers mention helpful tech support and a general atmosphere of friendliness, with staff and leadership consistently going the extra mile to resolve issues and answer questions. There is a strong sense that the company values its employees and clients alike, with several comments emphasizing quick response times, thorough knowledge of benefits, and a culture of collaboration. The sentiment is that the office environment fosters trust and a shared commitment to delivering excellent care, often expressed as a feeling of being part of a larger, supportive family.

Of course, no workplace is without its challenges, and a notable set of concerns appears in the feedback. A reviewer recounts onboarding experiences that included online modules and orientation that totaled fourteen hours but were not compensated until after starting with a patient. There is also a mention of paying $50 out of pocket for CPR certification, with the suggestion that those costs are being treated as a form of withholding or "hostage" payment. Scheduling issues are another area of frustration: a plan to work eight-hour day shifts evolves into being scheduled for three consecutive 12-hour shifts, with the first shift involving orientation and patient interaction - raising questions about fair compensation and scheduling transparency. Additionally, there are references to changing pay rates, which can contribute to uncertainty for new and transitioning staff. These concerns point to opportunities for clearer onboarding policies and more consistent compensation practices.

Amidst these operational concerns, the core commitment to patient care and employee well-being remains a dominant thread. Reviewers emphasize the organization's responsiveness to both clients and caregivers, noting that Maxim demonstrates genuine care for patients and families through timely information, preventive measures during health threats, and a proactive approach to safety. The company's handling of ongoing health challenges, described as "on top of this epidemic," includes open communication and the provision of additional preventive supplies, underscoring a broader dedication to health and safety that resonates with staff who value responsible stewardship in their work environment.

Taken together, the collection of reviews paints a picture of Maxim Healthcare as a workplace defined by people-first leadership, meaningful teamwork, and a shared mission to deliver compassionate, high-quality care. The Asheville office stands out as a microcosm of this ethos, with a team built on mutual respect, clear communication, and a robust support network. While there are legitimate concerns regarding pay timing, scheduling fairness, and certain policy details, the overarching narrative is one of pride, loyalty, and a strong desire to continue contributing to the organization's mission for years to come. For many reviewers, Maxim is not just a job but a trusted community that supports long careers and meaningful service to clients and families.

This part of Asheville, North Carolina offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable living environment. With several pharmacies located within close proximity, accessing necessary medications and healthcare services is easily manageable. In addition, there are numerous dining options ranging from casual eateries like Sonic Drive-In to more upscale establishments such as Cornerstone Restaurant. The area also provides access to outdoor spaces like Blue Ridge Parkway and Memorial Stadium, which offer opportunities for recreation and relaxation. Furthermore, the presence of healthcare facilities such as Mission Health and Asheville Eye Associates ensures that residents have access to quality medical care when needed. Overall, this part of Asheville presents a well-rounded community with convenient services and recreational opportunities for seniors seeking a vibrant yet peaceful living environment.

Pharmacies

• Ingles (0.8 miles)
• Blue Ridge Long Term Care Phrm (1 miles)
• Blue Ridge Pharmacy (1.5 miles)
• Walgreens (2.7 miles)
• Ingles Market (3.8 miles)
• Good Neighbor Pharmacy (3.9 miles)
• CVS Pharmacy (4.2 miles)

Restaurants

• Sonic Drive-In (1.2 miles)
• Highland Brewing Company (1.7 miles)
• Cornerstone Restaurant (3.2 miles)
• Hillman Beer (3.8 miles)
• Corner Kitchen (4 miles)
• El Chapala (4.1 miles)
• Juicy Lucy's Burger Bar and Grill (4.2 miles)

Parks

• Blue Ridge Parkway (1.5 miles)
• Memorial Stadium (4.1 miles)
• Tanbark Ridge Overlook (4.7 miles)

Places of Worship

• St John's Episcopal Church (2 miles)

Physicians

• Clinic (3.3 miles)
• Cancer Centers of North Carolina (3.4 miles)
• Mission Health (3.5 miles)
• Asheville Eye Associates (3.5 miles)
• Swannonoa Valley Farm Medicine (3.9 miles)
• Anthony Weisenberger, MD (4.2 miles)
• Mission Weight Management Center - Sharon C Hathaway MD (4.3 miles)

Cafes

• Starbucks (4.2 miles)
• Green Sage Cafe Downtown (4.4 miles)
• Vortex Doughnuts (4.5 miles)
• High Five Coffee (4.5 miles)
• Pollen (4.8 miles)
• Starbucks (5.3 miles)
• Taco Billy (5.6 miles)

Hospitals

• Mission Hospital Operating Room (4.2 miles)
• Mission St Joseph's (4.5 miles)
• Highland Hospital (5.6 miles)

Theaters

• Cinemark (5.8 miles)