The Laurels of Summit Ridge

Pros

• The Laurels at Summit Ridge provides excellent care to its patients, with a focus on individual needs during rehabilitation.
• The facility is clean, well-maintained, and does not have the typical nursing home smell.
• Staff members are described as professional, caring, and knowledgeable, making patients feel like family.
• The activities director is doing a fantastic job organizing engaging activities for residents.
• Meals served at the facility are well-prepared and appreciated by both residents and visitors.
• Residents benefit from a variety of recreational activities that keep them engaged and content.
• Many families express gratitude for the hard work of the staff and commend their dedication to patient care.
• Positive experiences with personalized therapy services contribute to successful recoveries for patients.

Cons

• The reviewer reported that their family member was neglected, stating he "stunk so bad" and had flies swarming around him.
• The staff seemed unresponsive, with a 30-minute delay in responding to call bells and a perception that they were often "wandering around or laughing at the Nurses Station."
• One reviewer expressed dissatisfaction with the crowded and chaotic environment on the second floor rehab facilities, describing it as not conducive to recovery.
• There were concerns about inappropriate medications being prescribed without permission, raising issues of oversight and care quality.
• The rehab director was perceived as lacking basic caring skills, contributing to an overall negative experience for the family member in need of rehabilitation.
• A family member described their experience at The Laurels as the "worst health care experience" encountered with any relative.

Review

The Laurels of Summit Ridge has garnered a variety of reviews reflecting the experiences of patients and their families, showcasing both the positive aspects and areas needing improvement. Many reviewers highlight the nurturing environment provided by the staff, emphasizing their professionalism and dedication to patient care. One reviewer who performed card tricks for residents noted that they appeared content and well taken care of during the activity, appreciating the effort that the staff puts into organizing engaging events. Additionally, they praised the facility for its cleanliness and for offering a delightful meal not only to patients but also to guests. The administrator's keen interest in welcoming visitors further enhances this warm atmosphere.

Another common theme among several reviews is the quality of accommodations at The Laurels of Summit Ridge. Patients have consistently described their rooms as private and spacious, contributing positively to their overall experience. Reviewers specifically appreciated how clean the facility was, citing that it does not carry an unpleasant "nursing home" scent often associated with such establishments. This aspect seems crucial in fostering a sense of comfort and ease among residents.

The culinary experience also received praise from multiple sources. Family members noted that meals were well-prepared and enjoyable according to patients' testimonies; they feel satisfied with what is served. Although some reviews recognized high-quality food options, there were concerns regarding costs; some found it expensive while others remarked on care fees being concerningly high for average families.

While most feedback about staff was affirmative, a few reviews pointed to issues with staffing levels during certain times. There were accounts of caregivers being overwhelmed or short-staffed—a situation that could lead to delays in attending to patient needs. For instance, one family member expressed frustration that when using call bells for assistance, responses could take up to thirty minutes—a wait that can be distressing for those requiring immediate help.

Conversely, another perspective arose from individuals who had less favorable experiences at The Laurels of Summit Ridge. One reviewer described severe neglect toward their family member by referencing unsanitary conditions alongside an apparent lack of management oversight. In stark contrast came reports from other facilities where relatives felt their loved ones received better care—specifically mentioning faster recoveries once moved elsewhere due largely to perceived shortcomings at Summit Ridge.

Despite these criticisms, many still regard The Laurels as a commendable rehabilitation center deserving appreciation for its dedicated staff and individualized therapy programs tailored to unique patient needs. A final review encapsulated sentiments from numerous sources by thanking all personnel—from nursing staff down to housekeeping—for working tirelessly despite limitations they might face in terms of time or resources available at hand—demonstrating gratitude amid challenging situations often present within healthcare settings.

In summary, feedback on The Laurels of Summit Ridge reflects a complex tapestry woven from satisfying experiences interspersed with troubling accounts revealing potential gaps in care continuity. Nevertheless, an underlying thread persists; many families appreciate kind-hearted efforts made by professionals committed not only toward rehabilitation but creating pleasant memories through activities designed around resident enjoyment amidst trying circumstances as rehabilitation progresses over time.

This part of Asheville, North Carolina offers a convenient and vibrant community for senior living. Within close proximity, there are several pharmacies, restaurants offering a variety of cuisine options, places of worship for spiritual fulfillment, parks for outdoor activities and relaxation, physicians' offices for healthcare needs, reputable hospitals for medical emergencies, cozy cafes for socializing or enjoying a cup of coffee, and even a theater for entertainment. The area is also known for its beautiful Blue Ridge Parkway and Memorial Stadium. Overall, this neighborhood provides easy access to essential services and amenities while maintaining a sense of community and cultural diversity.

Pharmacies

• Blue Ridge Long Term Care Phrm (0.5 miles)
• Ingles (0.5 miles)
• Blue Ridge Pharmacy (1 miles)
• Walgreens (2.3 miles)
• Ingles Market (4.2 miles)
• Ingles Market (4.3 miles)
• Good Neighbor Pharmacy (4.3 miles)

Restaurants

• Sonic Drive-In (0.7 miles)
• Highland Brewing Company (1.7 miles)
• Cornerstone Restaurant (2.6 miles)
• Hillman Beer (3.5 miles)
• Jettie Rae's Oyster House (3.6 miles)
• Mamacita's Taco Temple (3.6 miles)
• Corner Kitchen (3.7 miles)

Places of Worship

• St John's Episcopal Church (1.4 miles)

Parks

• Blue Ridge Parkway (1.8 miles)
• Memorial Stadium (3.6 miles)
• Tanbark Ridge Overlook (4.2 miles)

Physicians

• Clinic (3.2 miles)
• Cancer Centers of North Carolina (3.3 miles)
• Mission Health (3.4 miles)
• Asheville Eye Associates (3.5 miles)
• Anthony Weisenberger, MD (3.6 miles)
• Dermatology of North Asheville (3.7 miles)
• Jody S Harrison (3.7 miles)

Hospitals

• Mission Hospital Operating Room (3.8 miles)
• Mission St Joseph's (4.4 miles)
• Highland Hospital (5 miles)

Cafes

• Starbucks (3.8 miles)
• Green Sage Cafe Downtown (3.9 miles)
• High Five Coffee (3.9 miles)
• Vortex Doughnuts (3.9 miles)
• Pollen (4.2 miles)
• Taco Billy (5.2 miles)
• Starbucks (5.4 miles)

Theaters

• Cinemark (6 miles)