Chunn's Cove Assisted Living
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67 Mountain Brook Road, Asheville, NC 28805
For more information about senior living options: (844) 490-3973
Chunn's Cove Assisted Living offers competitive pricing for its residents, especially when compared to broader regional costs. For a semi-private room, the monthly rate is $1,825, which significantly undercuts the average rates in Buncombe County ($3,859) and throughout North Carolina ($3,584). Similarly, their studio accommodations are priced at $2,500, again offering a more affordable option than the county's average of $4,734 and the state's average of $4,020. This makes Chunn's Cove not only an appealing choice for those seeking assisted living but also a financially savvy one in comparison to surrounding alternatives.
| Floor plans | Chunn's Cove Assisted Living | Buncombe County | North Carolina |
|---|---|---|---|
| Semi-Private | $1,825 | $3,859 | $3,584 |
| Studio | $2,500 | $4,734 | $4,020 |
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A disturbing pattern emerges from a collection of firsthand reports about a local long-term care facility, especially surrounding events that followed Hurricane Helene in late 2024. Family members recount a cascade of troubling experiences beginning on day one: mistreatment, financial exploitation, and a surrounding atmosphere of fear and isolation. Several speakers allege that wallets were confiscated for the facility's own use, and that Medicaid funds intended to cover stays were effectively diverted or suspected of being diverted. One reviewer explicitly accuses the facility of financial card fraud and unauthorized transactions to bank accounts, voicing concerns about Medicaid funding that should have paid for the residents' care. The tone across these accounts is consistently grave, with accusations that money meant to support vulnerable residents was inappropriately redirected or controlled by those running the facility.
Beyond financial wrongdoing, there are frequent and graphic accusations about the day-to-day care and living conditions inside the building. Multiple accounts describe bed bugs and mold, with doors left open at all times, creating an environment that many families say feels unsafe and unsanitary. Families say they were denied access to their relatives, and in at least one case, family members were warned of police involvement if they persisted in trying to communicate with their loved one. One stark claim recounts a parent being told by staff that her son "wasn't her concern anymore," a line that underscores a pervasive sense of abandonment and dehumanization voiced by several reviewers. The overall atmosphere painted is one of neglect and degradation, rather than the compassionate care many associate with long-term care facilities.
The quality and timeliness of basic care are roundly criticized as well. Reviewers describe a system where showers were hard to obtain, towels were repeatedly promised and not delivered, and residents could go days without adequate assistance. One resident reportedly waited for days to receive a towel, while another went two days without anyone checking on him before he died, with accompanying accusations that staff neglect was a contributing factor. Food and sanitation are also flagged, with repeated references to cold meals, dirty toilets, and showers that are uncomfortably cold. The fear described by families is not just about discomfort; it is about residents being effectively confined, with outside time limited to excursions to the ER, rather than to fresh air or safe outdoor spaces.
Medication management and staffing concerns appear prominently in several accounts. A recurring theme is that medications were late or inconsistently administered, sometimes impacting sleep and overall well-being. There are even more troubling claims about licensure and professional qualifications: at least one person is named (James Anderson) as working there without a licensed med tech or a nurse aide license required by North Carolina law. Allegations extend to improper time entries for narcotic medications and suggestions that medications could be pocketed. The combination of alleged unqualified staff, improper medication handling, and inconsistent supervision raises serious concerns about resident safety and compliance with regulatory standards.
Payroll and treatment of staff compound the picture of systemic problems. One reviewer describes a staff member being underpaid, forced to care for multiple floors alone, and charged for training or credentialing services that never materialized. There are accusations that hours worked were misreported, paychecks were delayed or never sent, and communication about payroll ceased when employees attempted to seek resolution. These financial and administrative concerns are framed as part of a broader pattern of mismanagement, with critics arguing that the facility places residents at risk while prioritizing financial or operational breaches over proper care.
There are also several reports that touch on safety, training, and the handling of residents who may be vulnerable or disoriented. A concerning instance is described where a resident who had wandered away from the home appeared in a neighbor's yard, clearly in need of assistance and with little apparent concern from the staff member who retrieved him. Reviews point to insufficient formal training for caregivers, a potential lack of proper background checks, and the absence of essential health screenings such as TB testing before employees begin work. Taken together, these claims paint a picture of a facility that struggles with staff coverage, professional standards, and resident safety.
Interwoven with these harsh assessments are glimpses of more mixed experiences. One review praises the administrator for dedicating substantial effort to maintaining and improving care for residents and supporting their families, naming Becky as a proactive presence. This single note stands in contrast to the majority of accounts, highlighting that not every experience is uniform and that some staff members may be seen in a more favorable light. Still, even this positive voice sits within a broader chorus of substantial concerns about care quality, safety, and organizational integrity.
Overall, the narratives presented here converge on a troubling assessment: residents may be subjected to neglect, unsafe living conditions, and questionable financial practices, all within a system described by some as under-resourced and poorly supervised. The allegations include mistreatment, potential financial exploitation, inadequate hygiene and nutrition, delayed or improperly administered medications, licensure concerns, and a range of safety risks stemming from insufficient staff training and oversight. Given the severity and scope of these claims, many describe a place that requires immediate attention from regulators, social services, and potentially law enforcement to ensure residents' health, dignity, and rights are protected.
Chunn's Cove Assisted Living, located in the picturesque Asheville, NC, is a welcoming and vibrant community dedicated to providing exceptional care and support for its residents. Specializing in respite care, Chunn's Cove is designed to offer comfort and assistance while promoting independence.
The community is equipped with a variety of amenities to enhance the quality of life for its residents. Enjoy the comforts of air-conditioning and fully furnished living spaces, along with features such as private bathrooms, a fitness room, and an inviting dining room that offers restaurant-style meals. Residents can stay active and engaged in well-equipped indoor common areas or relax in the tranquil outdoor spaces amidst beautiful gardens. A computer center and small library cater to those who wish to stay connected or enjoy some quiet reading time.
Chunn's Cove prioritizes wellness through comprehensive care services that include 24-hour supervision and a robust call system, ensuring residents receive assistance whenever needed. Personal support encompasses help with daily activities like bathing, dressing, transfers, meal preparation, diabetic care, and medication management—all tailored to meet individual needs.
A diverse range of activities encourages socialization and engagement within the community. From fitness programs and planned day trips to resident-run activities and devotional services off-site, there's something for everyone at Chunn's Cove. The staff also coordinates transportation for medical appointments or other outings when required.
The surrounding area adds even more appeal; with numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals all nearby—residents have convenient access to everything they need.
At Chunn's Cove Assisted Living, you'll find a supportive environment where every resident can thrive amidst comfort while receiving personalized care—all in the beautiful setting of Asheville.
This area of Asheville, North Carolina offers a variety of amenities within a short distance. With several restaurants, cafes, and pharmacies nearby, seniors have easy access to dining options and healthcare services. Additionally, there are places of worship for spiritual needs, physicians for medical care, and parks for recreational activities. For those who enjoy cultural activities, theaters are within driving distance. The proximity to hospitals like Mission Hospital Operating Room and Highland Hospital ensures that residents have access to quality healthcare facilities in case of emergencies. Overall, this area provides a convenient and vibrant atmosphere for seniors looking to settle down in Asheville.
Chunn's Cove Assisted Living offers competitive pricing for its residents, especially when compared to broader regional costs. For a semi-private room, the monthly rate is $1,825, which significantly undercuts the average rates in Buncombe County ($3,859) and throughout North Carolina ($3,584). Similarly, their studio accommodations are priced at $2,500, again offering a more affordable option than the county's average of $4,734 and the state's average of $4,020. This makes Chunn's Cove not only an appealing choice for those seeking assisted living but also a financially savvy one in comparison to surrounding alternatives.
Chunn's Cove Assisted Living is located at 67 Mountain Brook Road, Asheville, NC 28805 in Buncombe County, North Carolina
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