96 White Fawn Drive, Asheville, NC 28803
For more information about senior living options: (844) 490-3973
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The collection of experiences shared about Angel House in Asheville presents a strikingly mixed picture. On one hand, several reviewers express strong concerns about safety, sanitation, and the quality of care, describing the place in deeply negative terms. On the other hand, a different stream of comments emphasizes kindness from staff, cleanliness in some visits, and the dedication of the administration. The result is a complex mosaic: some families feel the facility fails to meet basic needs, while others report positive interactions and satisfactory living arrangements for their loved ones.
A number of the most troubling claims center on safety and medical care. Reviewers allege unsanitary conditions and abusive behavior by caretakers, with one critic stating that the staff cannot properly manage serious medical needs such as diabetes or HIV-positive residents. Additional allegations include staff not taking proper precautions and even illegal paperwork practices. There is also mention of a state board report for non-compliance with practices, which amplifies concerns that the facility may be operating outside acceptable regulatory standards. Taken together, these comments paint Angel House as a place where residents' health and safety could be at risk, prompting strong cautions to potential families considering placement.
Within the negative tapestry, there is a highly specific personal grievance about an individual staff member. One reviewer singles out Patricia at House A as being extremely rude, describing the behavior in harsh terms and suggesting that her conduct would justify bringing one's own food to the facility. This pointed critique underscores a broader anxiety about staff conduct and the overall atmosphere created by frontline workers, a factor many families weigh heavily when choosing a place for loved ones with special needs.
Amid the cautionary notes, there are independent voices that offer a contrasting appraisal. One reviewer rates the facility 10 out of 10 and asserts that they would recommend Angel House to Asheville-area families, praising the staff as very nice and the administrative team for doing everything possible to help. This perspective emphasizes accessibility, responsiveness, and a belief that the people running Angel House are genuinely trying to support residents and their families, even if other accounts raise serious concerns. The existence of such a positive experience alongside the harsher critiques adds a layer of complexity, suggesting that outcomes may vary considerably from one experience to another.
Another strongly negative voice asserts that Angel House is terrible, with a claim that staff care nothing about residents or the surrounding neighborhood and that the facility should be shut down. This viewpoint contrasts sharply with the more favorable review cited above, reinforcing the sense that some people view the operation as a significant risk to residents and the community. The spectrum of opinions here highlights how subjective experiences can be, influenced by daily interactions, specific staff members, and the particular house a resident is assigned to.
There are also mixed or lukewarm evaluations that acknowledge some positive elements alongside ongoing concerns. One review simply states "Some good overall bad," which reads as a hesitant verdict that there may be redeeming qualities but also notable flaws. This ambiguity mirrors the overall divide across the forum of testimonials: visible strengths in some areas coexist with persistent criticisms in others, making a definitive conclusion difficult without deeper, independent verification.
In some narratives, long-term residents are described as experiencing steadier conditions. A reviewer mentions their dad having stayed there for several years and highlights consistent cleanliness, friendly staff, and a favorable staff-to-resident ratio at particular houses, with the administrator appearing pleasant and proactive. While encouraging, this testimonial does not erase the earlier cautions about safety and administrative concerns, but it does illustrate that for some families, life at Angel House can feel stable and well-managed over time.
Finally, another complaint centers on communication, characterized as disrespectful and unprofessional. An urgent matter was allegedly met with a phone being answered and then disconnected, followed by a prolonged difficulty in reconnecting. The reviewer describes the follow-up as unacceptable and unprofessional, emphasizing that prompt and reliable communication is a critical expectation when caring for individuals with special needs, where timely responses can be a matter of safety as well as peace of mind.
Taken together, the reviews present a broad and sometimes contradictory portrait of Angel House. They reveal a facility that some families view as a legitimate, supportive home with clean environments and attentive administration, while others fear for residents' safety due to sanitation, medical readiness, and regulatory concerns, complemented by reports of rude staff and poor communication. For anyone considering Angel House, these opinions underscore the importance of due diligence: verify current regulatory compliance status, request a transparent tour, inquire about staff training and medical capabilities, speak with multiple staff and families, and assess whether the facility's daily operations align with the specific needs and safety standards required for a loved one, especially someone with diabetes, HIV, or other complex health considerations.
White Fawn Family Care Home in Asheville, NC is a premier board and care home that offers exceptional living accommodations and personalized care services for seniors. Our fully furnished facility provides a comfortable and inviting atmosphere where residents can feel at home.
Residents at White Fawn Family Care Home enjoy a variety of amenities designed to enhance their lifestyle. Our spacious dining room serves delicious meals prepared by our professional staff, accommodating special dietary restrictions as needed. The beautiful outdoor space and garden offer a serene environment for relaxation and leisurely walks.
Housekeeping services are provided to ensure the cleanliness and tidiness of each resident's living area. We also offer move-in coordination services for a seamless transition into our community. Residents can stay connected with their loved ones through our telephone and Wi-Fi/high-speed internet facilities.
At White Fawn Family Care Home, we prioritize the health and well-being of our residents. Our caring staff provides assistance with various activities of daily living, including bathing, dressing, and transfers. We coordinate closely with healthcare providers to ensure residents receive the necessary medical attention and medication management.
Our community offers scheduled daily activities to promote social engagement and mental stimulation among residents. With 9 cafes, 2 parks, 12 pharmacies, 17 physicians, 49 restaurants, 1 place of worship, and 3 hospitals nearby, residents have convenient access to essential services within close proximity.
Experience the comfort and personalized care at White Fawn Family Care Home in Asheville, NC. Rest assured that your loved one will receive compassionate care in an inviting environment where their needs are met with utmost dedication.
This part of Asheville, North Carolina offers a diverse range of amenities and services that cater to senior living. With restaurants like Biscuit Head and Daddy Mac's Down Home Dive nearby, residents can enjoy a variety of dining options. The proximity to Memorial Stadium and the Blue Ridge Parkway also provides opportunities for outdoor activities and leisurely strolls. Additionally, there are several cafes such as Vortex Doughnuts and High Five Coffee where seniors can socialize with friends or enjoy a quiet cup of coffee. Access to healthcare is convenient with physicians like Sharon C Hathaway MD and hospitals like Mission Hospital Operating Room in close proximity. Pharmacies such as Walgreens and CVS Pharmacy are easily accessible for medication needs. Places of worship like St John's Episcopal Church offer spiritual support, while theaters like Cinemark provide entertainment options for seniors in this vibrant part of Asheville.
White Fawn Family Care Home is located at 96 White Fawn Drive, Asheville, NC 28803 in Buncombe County, North Carolina
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