StoneCreek Health and Rehab in Asheville, NC

Pros

• StoneCreek is a wonderful place for both long-term and short-term care.
• The staff at StoneCreek are amazing, caring, and professional.
• The building is beautiful, and the staff are extremely friendly.
• The food at StoneCreek is delicious and served in a restaurant-like dining room.
• The physical, occupational, and speech therapy teams at StoneCreek are great and help residents meet goals.
• The administration at StoneCreek is cheerful and extremely helpful.
• The facility is very clean, with attentive, thorough staff who take a genuine interest in residents.

Cons

• The facility was horrible for the uncle, with undercooked food allegedly causing E. coli and staff who told him he complained too much.
• He never received his medications on time.
• He was found unresponsive and help did not arrive promptly.
• The administration reportedly offered empty assurances to end calls without real intent to change.
• The reviewer would not recommend the facility.
• Beds were broken and essential equipment malfunctioned, with fecal matter left on a toilet and not cleaned.
• Nurses allegedly failed to bathe residents for extended periods, and one resident was dropped, causing injury.
• Money was stolen from a resident and staff were rude.
• The place was described as the worst place on earth.

Review

StoneCreek Health and Rehab in Asheville is best suited for families prioritizing strong rehabilitation services and dementia-focused nursing care within a cohesive, attentive staff environment. The community earns praise for skilled nursing, especially around dementia care and daily living support, with several residents showing meaningful progress in therapy and recovery. The campus often feels bright and well maintained, and some families repeatedly note that therapists - physical, occupational, and speech - deliver goals with clear accountability. For families who want a facility that treats rehab as a central mission and who value staff familiarity with residents, StoneCreek can be a solid match. Those seeking a monolithic focus on non-acute comfort or a tranquil, ultra-predictable overnight experience may want to look elsewhere.

At its best, the facility shines through dedicated teamwork. Numerous reviews highlight responsive, caring staff who know residents by name, a capable therapy lineup, and a administration that can mobilize when concerns arise. The combination of attentive nursing care and a robust therapy program translates into real gains for walkers, talkers, and memory-impaired residents who need structured routines and goal-driven care. The dining experience, where present, can be a bright spot, with some guests praising hot meals, improved food quality, and a willingness to accommodate individual preferences. When the atmosphere is well-staffed and well-led, StoneCreek demonstrates the positive impact of a facility that treats rehabilitation and recovery as a process rather than a one-off service.

Yet the reality captured in the reviews includes persistent and serious concerns that cannot be ignored. Several accounts describe delays in medications, missed treatments, and even hospital readmissions that raise questions about day-to-day safety and oversight. Night shifts and weekend coverage emerge as recurring pain points, with reports of rigid, inconsistent practices and limited accessibility to administration. The noise level, calls for help, and alarm fatigue contribute to a restless environment that undermines rest and recovery for some residents. Food quality is another flashpoint in the negative feedback, with some families characterizing meals as bland or institutional. The most troubling narratives involve perceived neglect or slow responses to urgent needs, leaving families worried about safety and dignity.

The key pros - strong therapy teams, engaged nursing care, and a generally friendly, family-centered staff culture - offset the cons only if one accepts a spectrum of experience. For residents with stable needs who benefit from a high-engagement rehab track and a staff that clearly cares, the positives can outweigh the downsides when oversight and ongoing communication are vigorously maintained. The contrast between consistently excellent shifts and highly variable others suggests that outcomes at StoneCreek may hinge on which team or shift is on duty. In other words, StoneCreek can deliver excellent rehabilitation and compassionate care, but the risk of inconsistent experiences means families must actively monitor care plans, requests, and responses.

When evaluating StoneCreek, practical due diligence is essential. Prospective families should tour with questions about night staffing, medication administration timelines, and how therapy goals are documented and tracked. Inquire about weekend accessibility to administrators, the process for reporting concerns, and the facility's record on cleanliness and odor control. Request to speak with current residents or families about meal quality and dining flexibility, and observe call-bell responsiveness and staff responsiveness during peak hours. Compare these dimensions against nearby options that may offer more uniform daytime experience and stronger safety assurances. The choice hinges on whether rehabilitation focus and a personable staff culture align with a family's tolerance for variability and potential safety gaps.

Bottom line: StoneCreek is a credible choice for families who prioritize high-quality rehab, dementia-focused nursing, and a staff that can feel personally invested in residents. It can be a compelling option when oversight is strong and shifts reliably deliver timely care. However, the history of inconsistent experiences and serious safety concerns means alternatives should be actively explored by families with a low tolerance for risk, those who demand uniform day-to-day reliability, or those who place a premium on tranquil environments and consistently excellent meals. A careful, in-person evaluation remains essential to determine whether StoneCreek's strengths align with the resident's needs and the family's standards.

This part of Asheville, North Carolina, offers a convenient location with easy access to various medical facilities such as Carolina Hand Surgery and Mission Weight Management Center for any healthcare needs. There are several cafes and restaurants nearby like Starbucks, Taco Billy, and Biscuit Head where you can enjoy a meal or socialize with friends. The area also has pharmacies like Good Neighbor Pharmacy and Walgreens for easy access to medications. Additionally, there are parks like Memorial Stadium and the Blue Ridge Parkway where you can enjoy outdoor activities. Overall, this neighborhood provides a mix of healthcare options, dining choices, and recreational opportunities making it a desirable place for senior living in Asheville.

Physicians

• Carolina Hand Surgery (0.6 miles)
• Mission Weight Management Center - Sharon C Hathaway MD (1 miles)
• Julie Hanson, MET Practitioner (1.8 miles)
• The Eye Center (2 miles)
• Cancer Centers of North Carolina (2.1 miles)
• Mission Health (2.1 miles)
• Asheville Eye Associates (2.1 miles)

Cafes

• Starbucks (0.7 miles)
• Taco Billy (1.3 miles)
• BattleCat Coffee Bar (1.4 miles)
• Vortex Doughnuts (1.6 miles)
• Pollen (1.8 miles)
• High Five Coffee (2 miles)
• Green Sage Cafe Downtown (2 miles)

Restaurants

• El Chapala (0.8 miles)
• 12 Bones Smokehouse (0.9 miles)
• Corner Kitchen (0.9 miles)
• Biscuit Head (1.1 miles)
• Hillman Beer (1.2 miles)
• Sovereign Kava (1.4 miles)
• Apollo Flame Bistro (1.4 miles)

Hospitals

• Mission Hospital Operating Room (0.9 miles)
• Mission St Joseph's (2.3 miles)
• Highland Hospital (2.9 miles)
• Mission Childrens Hospital (3.8 miles)

Parks

• Memorial Stadium (1.5 miles)
• Blue Ridge Parkway (4 miles)

Pharmacies

• Good Neighbor Pharmacy (1.6 miles)
• Ingles Market (2.1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Genoa Healthcare (2.7 miles)
• Blue Ridge Pharmacy (3.6 miles)

Places of Worship

• St John's Episcopal Church (3.5 miles)

Theaters

• Cinemark (4.2 miles)