Stonecreek Health And Rehabilitation - Asheville
Save455 Victoria Road, Asheville, NC 28801
For more information about senior living options: (844) 490-3973
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Stone Creek is a top-notch facility with caring and professional staff. The building is very beautiful; staff are extremely friendly; food is delicious. The physical, occupational and speech therapy staff were great. The following Stonecreek employees were particularly helpful, kind, understanding, and committed during my stay: Alicia, Bo, Jess, Leslie, Amanda, Mandy, James, Stephanie, and Justin. My aunt recently stayed here for rehab, we couldn't be happier with the care she received! Blaze gave an amazing tour and displayed professionalism all the way through. Amazing & caring staff!
One reviewer called Stonecreek a horrible place, alleging the uncle's food was undercooked, leading to E. coli, and that staff dismissed complaints. The same reviewer claimed the uncle never received his medicines on time and had to repeatedly ask for a bath, ultimately needing to be readmitted to the hospital for help. They stated administration gave excuses to end conversations and showed no intention of making changes. Another review alleged the night shift operated by its own rules, with staff refusing to help with bathroom needs and leaving the patient in wet Depends for hours. Administrative staff were reportedly unreachable on weekends, causing communication gaps and prompting the family to seek rehabilitation elsewhere. The food was described as institutional and of low quality, with Mission Hospital's food perceived as better. The facility was described as very noisy, with continuous call button beeps and patients yelling for help, making it not suitable for rest and recovery. A reviewer stated they would not recommend any short- or long-term stay at Stonecreek. A complaint described finding a urine-soaked mattress and staff unwilling to clean or clothe a patient, leading to removal from the facility. A former patient alleged negligent care after a hip replacement, with delayed diagnosis and multiple transfusions, and criticized several doctors and staff for dismissiveness.The feedback about Stone Creek presents a facility that elicits a broad spectrum of experiences from families and patients. On the positive side, several reviewers describe moving their loved ones to Stone Creek as a meaningful improvement in care. They praise the skilled nursing attention, especially in dementia care, and express relief in knowing their relatives are being looked after with compassion and competence. One account calls the nursing care "great" and the overall experience "a relief," noting that staff handle daily needs and dementia-related challenges with dedication. Another reviewer emphasizes the top-tier nature of the facility, highlighting the caring and professional staff, beautiful surroundings, and the warm, friendly demeanor of those who work there. The sense from these voices is that Stone Creek can offer a reassuring, supportive environment when the right people are on duty.
Several narratives highlight specific strengths in rehabilitation and therapy, with appreciation for the physical, occupational, and speech therapy teams. Reviewers recount positive interactions with therapists, noting that sessions were thorough and beneficial. Some families even report joining their loved ones for meals during rehab periods and finding the food both hot and flavorful, with accommodations that reflect ongoing improvements. Praise is also directed at certain staff members who stood out for their kindness, understanding, and commitment, including several named individuals who were described as particularly helpful during a patient's recovery. In these accounts, Stone Creek emerges as a place where therapy can be effective, expectations can be met, and staff can become trusted partners in recovery.
Yet the same facility is depicted through a far more troubling lens in other reviews. A number of accounts describe severe lapses in care that led to grave consequences and distress for families. One narrative attributes the death of a relative to a cascade of failures: undercooked food leading to illness, medications not administered on time, delays in routine care such as baths, and a frightening absence of timely attention before a loved one required hospitalization. The reviewer paints a picture of administration that failed to respond meaningfully to concerns, offering reassurances that felt hollow, and pointing to a lack of accountability in a way that left the family feeling unheard and unsafe. These statements convey a perception of systemic gaps in safety, communication, and crisis response.
Other reviewers recount experiences that feel similarly alarming, including harsh conditions and neglectful scenarios. There are vivid allegations about a urine-soaked environment, delays in providing basic care like clothing or timely assistance with toileting, and a sense that some residents were not being adequately attended to during the night shifts. One harshly worded post even uses a dog-kennel analogy to describe how a family member was treated on arrival, alleging missed meals, contaminated bedding, and frayed lines of communication with staff and administration. These accounts - alluding to the worst end of care concerns - contrast sharply with the more favorable stories and underscore the importance families place on safety, dignity, and consistent care.
Other reviews attest to the complexity of managing care across shifts and days. Some families report frustrated experiences with weekend access to administrative staff, inconsistent adherence to care protocols, and ongoing noise issues that disrupt rest and recovery. The facility is described as noisy, with persistent call-bell alerts, patient distress, and interruptions that make it challenging for residents to rest. Several comments flag the discrepancy between what is expected in a rehabilitative setting - timely meals, clean environments, attentive night staff - and what some patients and families experienced, especially during overnight hours or periods of staff shortages. The overall impression is that quality care at Stone Creek can be highly variable, depending on who is on duty and how well the team communicates and coordinates.
Despite the troubling experiences, there are mentions of positive staff interactions and moments of professionalism that offer some balance. A number of reviewers highlight caring, responsive staff who go above and beyond on the ground. They recall specific caregivers who were kind, patient, and helpful, and some even share stories of feeling supported during difficult recoveries. Tours and first impressions are also described in glowing terms, with one reviewer praising a tour guide's professionalism and another noting the comfort of knowing the facility's staff would be there for their loved one. In several accounts, families express gratitude for the compassionate approach of certain employees and for the facility's readiness to facilitate rehab and recovery when the care team functions as a cohesive unit.
The mixed bag of experiences presents Stone Creek as a place with significant potential, but with equally significant challenges to overcome. For some families, the facility provides thoughtful dementia care, reliable therapy, and a reassuring environment that helps their loved ones regain strength and dignity. For others, concerns over safety, timely care, clean conditions, and respectful communication cast a shadow over any possible benefits. The praise for dedicated staff and successful rehabilitative experiences sits alongside inflammatory and distressing allegations of neglect and harm, suggesting that the quality of care at Stone Creek is highly dependent on specific circumstances - staffing, shift coverage, and the ability of leadership to address problems proactively.
In summation, Stone Creek is remembered by reviewers as a place of real contrasts. Its strengths - compassionate and capable nursing care, effective therapy, and a beautiful environment - are highlighted by families who saw tangible improvements in their loved ones. Yet, a substantial set of reviews raises red flags about safety, consistency, and responsiveness, including accounts of severe neglect and life-threatening oversights. The recurring message is that while Stone Creek can be a source of relief and recovery for some residents, it also requires vigilant oversight, continuous quality improvement, and unwavering commitment to safety and transparent communication to ensure that every patient receives the standard of care that families rightfully expect.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Stonecreek Health And Rehabilitation - Asheville is an assisted living community located in Asheville, NC. Our community is designed to provide a comfortable and supportive environment for seniors who may need assistance with daily activities while still maintaining their independence.
Our amenities are designed to enhance the quality of life for our residents. We have a beauty salon on-site where residents can get their hair styled or enjoy a manicure. Cable or satellite TV is available in each room for entertainment purposes. Community-operated transportation is provided for those who need assistance getting around town. Our computer center allows residents to stay connected with loved ones and stay up-to-date with technology. The dining room provides restaurant-style dining where residents can enjoy delicious meals prepared by our experienced chefs.
We offer fully furnished rooms to make the transition easier for our residents. For recreation, we have a gaming room, small library, and outdoor space where residents can relax and socialize with friends. Housekeeping services are provided so that our residents can focus on enjoying their time at Stonecreek Health And Rehabilitation - Asheville.
Care services are available 24/7, including assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff is trained to provide diabetes diets and manage medications appropriately. We also offer mental wellness programs to support the emotional well-being of our residents.
Our location in Asheville provides easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows our residents to easily explore the local area and access any necessary medical care.
At Stonecreek Health And Rehabilitation - Asheville, we strive to create a vibrant and caring community where seniors can thrive and enjoy their retirement years surrounded by friendly faces and a range of amenities tailored to meet their needs.
Stonecreek Health And Rehabilitation - Asheville is located at 455 Victoria Road, Asheville, NC 28801 in Buncombe County, North Carolina
Stonecreek Health And Rehabilitation - Asheville on seniors.fyi includes 5 photos including images showing landscaping, building, entrance, rocking chairs, sidewalk, bedroom, windows, garden, and more.
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