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3.9 from 160 reviews
5 stars
99
4 stars
14
3 stars
8
2 stars
14
1 stars
25
Overall Review of The Laurels Of Greentree Ridge
common34 reviews mention this
Staff warmth is a common thread
Residents and families repeatedly describe staff as friendly, caring, and respectful.
Across many reviews, families emphasize how welcoming and respectful the team is, from nursing to therapy and support staff. Several commenters say the staff members make residents feel safe and treated like people, not just patients. A few reviews temper the praise by describing lapses in follow-through and responsiveness, but even those include positives about individual caregivers.
common26 reviews mention this
Cleaning is frequently praised
Many reviewers say the building looks and smells clean.
Multiple reviews highlight cleanliness in rooms, hallways, and common spaces, often mentioning that the facility smells clean or does not have unpleasant odors. Some reviewers also describe frequent upkeep like bed covers being changed and trash not running over. A smaller set of reviews raise concerns about dirty bathrooms or floors and slow or incomplete cleaning, especially during stays described as understaffed.
differentiator22 reviews mention this
Rehab therapy gets strong marks
Physical and occupational therapy is a standout in resident experiences.
Residents and families consistently mention PT/OT as a key reason they were satisfied, including helping with post-surgery recovery and progress during short-term rehab. Several reviews describe therapists as knowledgeable, supportive, and creative with activities or exercises. While a few critiques mention delays or coordination problems, most therapy-focused reviews portray the rehab program positively.
caveat14 reviews mention this
Food quality is a mixed bag
Dining reviews range from good meals to concerns about meals being unappetizing.
Some families describe the food as good or enjoyable, including specific comments about dining room meals and food choices. Other reviews criticize food as being overcooked, hard to eat, served cold, or otherwise not meeting expectations, and a few note that they brought outside food for residents. This split appears alongside mentions of diabetes or special-diet meal needs described in the community’s dining setup.
caveat12 reviews mention this
Call bell responsiveness raises concerns
Some reviews describe long waits for help and missed basic care needs.
A recurring negative theme is delayed assistance after call bell requests, including reviews describing long waits for toileting or other help. Several of the less favorable accounts also mention caregivers turning off the call light without providing assistance, or basic care not being delivered when needed. Even within these critiques, reviewers sometimes note that parts of the experience—like therapy—went better than daily care logistics.
common2 reviews mention this
Nearby hospitals and clinics
The area includes nearby physician and hospital options.
Some reviewers reference being close to major medical care when discussing their loved one’s needs. The surrounding area also includes physician offices and hospital facilities at short distances, which supports access for appointments and care coordination.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
The Laurels Of Greentree Ridge on seniors.fyi includes 14 photos including images showing landscaping, interior, bedroom, building, flag, windows, outdoor, decor, and more.
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98 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Asheville Regional (9 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Small, intimate setting with comprehensive care and daily activities.
Encouraging Participation in Adult Day Care: A Guide to Supporting a Hesitant Parent
Comprehensive Exploration of Living Wills and Other Advance Directives
A Detailed Exploration of Living Wills and Advance Directives
