Carolina Pines At Asheville
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91 Victoria Road, Asheville, NC 28801
For more information about senior living options: (844) 490-3973
Carolina Pines At Asheville offers competitive pricing for its residents, particularly when compared to local and state averages. For a semi-private room, the monthly cost is $4,470, which exceeds both the Buncombe County average of $3,859 and the North Carolina state average of $3,584. In contrast, for a private room, Carolina Pines stands out at $4,950 - slightly lower than the Buncombe County average of $5,177 yet higher than the state-wide figure of $4,425. This pricing structure reflects the facility's commitment to providing quality care and amenities while navigating regional cost variations. Overall, Carolina Pines At Asheville positions itself as a premium option within the local senior living landscape.
| Floor plans | Carolina Pines At Asheville | Buncombe County | North Carolina |
|---|---|---|---|
| Semi-Private | $4,470 | $3,859 | $3,584 |
| Private | $4,950 | $5,177 | $4,425 |
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Staff is knowledgeable and caring. The therapy is the bomb! The staff was so helpful. They allowed for a quick rehabilitation with their talented therapy and nursing team. They are nice to my mother.
The facility is described as a joke, with residents stuck for months and having to beg for basics like ice, meals, and toilet paper. Showers are mishandled or withheld, and residents report being denied help when needed. Staff are seen as uncoordinated, passing off tasks to others, while administration is viewed as uncaring. The place is condemned as unsafe and should be shut down due to neglect of patients. Laundry care is a nightmare, with clothing often not labeled or helped, and deliveries going missing. The facility reeks of urine and feces, and call bells are ignored for hours. Understaffing and underpayment lead to residents being left in filth and berated for needing help. Funds or belongings are misappropriated, and rooms are changed frequently with belongings not put away.What emerges from these accounts is a deeply mixed and often troubling picture of several care facilities. On one hand, a number of reviewers praise knowledgeable, caring staff and effective therapy, with one describing therapy as "the bomb" and another noting a positive experience overall. Some families express gratitude for the kindness and expertise of the therapy and nursing teams, and a few visitors and residents highlight convenient proximity to hospitals or the reassurance that a facility can offer solid rehabilitation and support. Those positive voices tend to emphasize moments of compassion, skilled rehabilitation, and relief when the care teams align with residents' needs.
But those affirmations sit beside a swirl of persistent complaints that many reviewers say color the daily reality inside these places. A common thread is discouragingly slow and inconsistent responsiveness: patients or family members report being ignored or made to feel that they must beg for basic assistance - an ice, a meal, toilet paper - and that staff delivery of even simple requests is uncertain or denied. One reviewer recalls that trying to obtain a shower turned into a troubling incident, claiming that men were brought in to assist with a shower in a way they felt was inappropriate and possibly illegal. Another writes that asking for help often results in the response that "that is so-and-so's job," with staff members deferring and walking away, leaving those asking for assistance feeling abandoned.
The setting itself also garners sharp criticism. The reviews describe facilities that feel understaffed, with residents left in beds or rooms for extended periods without adequate attention. Odors are repeatedly mentioned: bathrooms and patient rooms sometimes emit strong urine smells, and reviewers report bathrooms that are not cleaned daily or are otherwise neglected. The result, they say, is a distressing, unclean environment that makes visits uncomfortable and residents feel overlooked. Some accounts extend beyond cleanliness to privacy and dignity concerns, including reports of room changes, misplaced belongings, and even misappropriation of funds intended for residents' use. The laundry process is criticized as confusing and ineffective, with residents often forced to label their own clothing and yet still facing lost or mixed items and delayed returns of deliveries.
Staffing and administration come up repeatedly as core problems. Several reviews accuse administration of indifference, with claims that leadership does not respond to concerns, fails to provide timely pay to employees, and does not support adequate staffing levels. One former employee bluntly describes the place as "the most unprofessional" setting they have encountered, and there are accusations that bonuses, retroactive pay, and promised raises were never delivered. The sentiment many readers take from these passages is that even when individual caregivers show care, the broader system - recruitment, accountability, and organizational priorities - undermines consistency and safety. Communications issues are also highlighted, including failed attempts to reach loved ones by phone or via staff, and a concern that information about a resident's condition or needs is not shared promptly.
The experiences run the gamut. Some reviewers recount heartbreakingly poor experiences that feel life-threatening: long waits for calls to be answered, insufficient assistance with basic self-care for residents who cannot help themselves, and perceptions that staff do not take medical or daily needs seriously. One particularly stark claim describes a situation where a resident was left to deteriorate because staff did not take action around dialysis or timely medical intervention. In contrast, a few accounts describe moments of meaningful connection, with families grateful for near-hospital proximity or staff who offered sincere support and practical help, and some patients who report that, despite the flaws, there were times when care was adequate or even good.
A number of comments veer toward strong warnings. Several reviewers urge readers not to entrust loved ones to these facilities, with phrases that convey alarm and fear - descriptions of jail-like atmospheres, chronic understaffing, and neglect that leaves residents feeling unseen or unsafe. The recurring fear is that systemic issues overshadow any individual acts of kindness, and that the combination of poor communication, unreliable care, and a lack of sufficient personnel creates a setting where residents may be at real risk. The most pointed judgments call for shutdowns or radical improvements, with some even suggesting closure and replacement to prevent further harm.
Taken together, the reviews reveal a deeply uneven landscape. At times, therapy and certain staff members provide valuable, compassionate help. More often, though, reviewers describe a chain of failures - insufficient staffing, environmental neglect, inconsistent responsiveness, and administrative disengagement - that leave residents and their families feeling powerless and frightened. The narrative is not one-note; it oscillates between short-lived moments of relief and long stretches of worry, with many readers prioritizing urgent improvements in basic care, hygiene, communication, and accountability. For anyone evaluating these facilities, the message is clear: a careful, comprehensive assessment of staffing levels, daily routines, and safety practices - alongside direct conversations with current residents and families - appears essential to separate hopeful care experiences from the patterns of concern repeatedly voiced in these accounts.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Carolina Pines at Asheville is a premier assisted living community located in the scenic city of Asheville, NC. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
One of the highlights of Carolina Pines at Asheville is our extensive list of amenities. Residents can take advantage of our beauty salon, where they can get their hair styled or pamper themselves with other salon services. We also offer cable or satellite TV in each resident's room for entertainment purposes. Our community-operated transportation ensures that residents have easy access to nearby destinations, whether it be for shopping or doctor's appointments.
For those who enjoy staying connected, we provide a computer center with internet access and Wi-Fi/high-speed internet throughout the community. A fully furnished option is available for those who prefer convenience. Our gaming room is perfect for socializing and having fun with fellow residents.
Carolina Pines at Asheville also boasts beautiful outdoor spaces such as gardens, where residents can relax and enjoy the fresh air. Private accommodations with private bathrooms ensure privacy and comfort. Our restaurant-style dining offers delicious meals prepared by our experienced chefs. Special dietary restrictions are accommodated to cater to individual needs.
Care services aim to meet the unique needs of each resident while promoting independence and well-being. This includes assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and diabetes diet support are provided by trained staff members.
To keep residents engaged and entertained, we offer a variety of activities such as fitness programs and planned day trips. Resident-run activities give individuals an opportunity to share their talents or interests with others. Scheduled daily activities ensure there is always something exciting happening within the community.
Carolina Pines at Asheville takes pride in its convenient location surrounded by various amenities outside the community itself. With multiple cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby, residents have easy access to everything they need.
At Carolina Pines at Asheville, we strive to provide a comfortable and enriching living experience for our residents. With our exceptional amenities, care services, and convenient location, we invite you to join our thriving community.
This part of Asheville, North Carolina is a vibrant and bustling area with a variety of amenities within close proximity. With several physicians, hospitals, pharmacies, and cafes nearby, seniors will have easy access to medical care, dining options, and leisure activities. The neighborhood also offers opportunities for outdoor recreation at Memorial Stadium and the Blue Ridge Parkway. Additionally, there are places of worship for spiritual fulfillment and entertainment options like theaters for cultural enrichment. Overall, this area provides a convenient and well-rounded environment that may be appealing for seniors looking for a lively community to call home.
Carolina Pines At Asheville offers competitive pricing for its residents, particularly when compared to local and state averages. For a semi-private room, the monthly cost is $4,470, which exceeds both the Buncombe County average of $3,859 and the North Carolina state average of $3,584. In contrast, for a private room, Carolina Pines stands out at $4,950 - slightly lower than the Buncombe County average of $5,177 yet higher than the state-wide figure of $4,425. This pricing structure reflects the facility's commitment to providing quality care and amenities while navigating regional cost variations. Overall, Carolina Pines At Asheville positions itself as a premium option within the local senior living landscape.
Carolina Pines At Asheville is located at 91 Victoria Road, Asheville, NC 28801 in Buncombe County, North Carolina
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