Talk to an advisor (866) 208-4318

Pelican Health At Asheville in Swannanoa, NC

Pelican Health At Asheville is a nursing home community in Swannanoa, NC.

Information last verified:

Pelican Health At Asheville in Swannanoa, NC

Save

1984 Us Highway 70, Swannanoa, NC 28778

For more information about senior living options: (866) 208-4318

3.4 from 38 reviews
5 stars
21
4 stars
2
3 stars
1
2 stars
1
1 stars
13

Overall Review of Pelican Health At Asheville

common 19 reviews mention this

Staff care is a consistent theme

Residents and families frequently describe caregivers who treat people with genuine concern.

Many reviews highlight staff who are hands-on, responsive, and focused on patient comfort, with families thanking nurses and CNAs for keeping dignity and treating residents like family. A number of residents also mention therapy and daily support happening alongside that day-to-day care. At the same time, some reviews are sharply critical about care quality and whether help is reliably provided, so staff experience appears to vary by reviewer and situation.

common 3 reviews mention this

Rehab and therapy get praise

Several reviews credit the therapy team with meaningful progress during rehab.

Rehab-focused reviews describe PT helping a loved one regain strength in a short time and praise PT/OT as top notch for post-surgery recovery. One reviewer also said they felt the facility was the right place to get rehab so they could walk again. This theme fits the facility’s skilled nursing focus and typical rehab needs, though it’s not the only factor families mention when deciding.

common 6 reviews mention this

Dining stands out, for better

Food quality is mentioned both positively and negatively in residents’ accounts.

Some reviewers describe the meals as good and mention solid food service options, including praise for a chef and “great meals.” Others report the food is not good or is subpar, and at least one review says a resident did not receive a meal as expected. The community also offers restaurant-style dining and supports specialized diets tied to diabetes and special dietary restrictions, which matches the way dining is discussed in both positive and negative experiences.

caveat 5 reviews mention this

Cleanliness is mixed

Cleanliness appears to depend on the reviewer’s timing and experience.

Several reviews say the facility is very clean and organized, and some connect that cleanliness to a better overall experience. Other reviews describe dirt and hygiene problems, including a dirty diaper on the floor and complaints about outdated bedding and furniture. Because both positive and negative cleanliness accounts appear, families may want to pay close attention to day-to-day conditions during visits.

caveat 13 reviews mention this

Staffing and follow-through are concerns

Some reviews raise concerns about staffing levels and whether basic needs are consistently met.

A recurring set of negative reviews mentions understaffing and a lack of timely help, including complaints about falls, bed sores, and delayed or missed follow-up after medical issues. Some families also describe communication problems and say they had to push for urgent care. Even though the facility provides nursing care and uses a call-system model in its service description, these reviews suggest that care reliability and attention to details were not consistent for every resident.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 106 resident community capacity 106 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Asheville Regional (12 miles away) Asheville Regional (12 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Ingles Market (1.7 miles)
  • Good Neighbor Pharmacy (1.7 miles)
  • CVS Pharmacy (2 miles)
  • Ingles (2.9 miles)
  • Blue Ridge Long Term Care Phrm (3.1 miles)
  • Blue Ridge Pharmacy (3.6 miles)
  • Ingle's Market (4.6 miles)

Physicians

  • Swannonoa Valley Farm Medicine (1.7 miles)
  • Clinic (5.3 miles)
  • Cancer Centers of North Carolina (5.5 miles)
  • Mission Health (5.5 miles)
  • Asheville Eye Associates (5.6 miles)
  • FamilyCare Home (5.6 miles)
  • Anthony Weisenberger, MD (6.2 miles)

Restaurants

  • Sonic Drive-In (3.3 miles)
  • Highland Brewing Company (3.8 miles)
  • Cornerstone Restaurant (5.3 miles)
  • Hillman Beer (6 miles)
  • Corner Kitchen (6.2 miles)
  • Jettie Rae's Oyster House (6.2 miles)
  • Mamacita's Taco Temple (6.2 miles)

Parks

  • Blue Ridge Parkway (3.4 miles)
  • Tanbark Ridge Overlook (5 miles)
  • Memorial Stadium (6.3 miles)
  • Black Mountain Town Square (6.7 miles)

Places of Worship

  • St John's Episcopal Church (4 miles)

Cafes

  • Starbucks (6.3 miles)
  • Green Sage Cafe Downtown (6.5 miles)
  • High Five Coffee (6.6 miles)
  • Vortex Doughnuts (6.6 miles)
  • Dripolator Coffee House (6.7 miles)
  • Pollen (6.9 miles)
  • Starbucks (7.1 miles)

Hospitals

  • Mission Hospital Operating Room (6.4 miles)
  • Mission St Joseph's (6.4 miles)
  • Highland Hospital (7.6 miles)

Theaters

  • Cinemark (7.5 miles)

Frequently Asked Questions

Where is Pelican Health At Asheville?
What photos are available for Pelican Health At Asheville in Swannanoa, North Carolina?

Nearby Communities

  • Bee Tree Village

    Bee Tree Village

    Swannanoa, NC

    5 from 1 review
     

    pro Small, personalized community with essential care (meals, medication management) and reliable connectivity.

  • Maxim Healthcare Services Asheville

    Maxim Healthcare Services Asheville

    Asheville, NC

    4.5 from 35 reviews
     

    pro Prime Asheville location with ready access to cafes, parks, pharmacies, doctors, restaurants, places of worship, and hospitals.

  • Stroupe's Rest Home

    Stroupe's Rest Home

    Asheville, NC

     
     

    pro Nearby healthcare resources, pharmacies, and dining options.

  • Chase Samaritan Assisted Living

    Chase Samaritan Assisted Living

    Asheville, NC

    5 from 15 reviews
     

    pro Broad range of amenities and care services.

  • The Laurels of Summit Ridge

    The Laurels of Summit Ridge

    Asheville, NC

    4.4 from 113 reviews
    $2,550 to $5,520 / month

    pro Caring staff, clean facility, and engaging activities.

  • Viewpointe

    Viewpointe

    Asheville, NC

     
    $4,561 to $5,929 / month

    pro Small intimate community with comprehensive care services and dietary accommodations.

  • Givens Estates

    Givens Estates

    Asheville, NC

    4.5 from 127 reviews
     

    pro Glamorous, resort-like setting with extensive amenities and diverse housing options.

  • Givens Highland Farms

    Givens Highland Farms

    Asheville, NC

    4.6 from 104 reviews
    $2,397 to $5,640 / month

    pro Beautiful grounds with diverse living options, strong on-site amenities, and friendly staff.

  • Deerfield Episcopal Retirement Community

    Deerfield Episcopal Retirement Community

    Asheville, NC

    4.4 from 25 reviews
     

    pro Personalized apartments with attentive staff and strong amenities.

Skilled Nursing Facility in Nearby Cities

Related Resources

  • how much does private home care cost per hourIn-Home Care Costs in 2025: A Detailed State-by-State Exploration

    In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.

  • what is home health careUnderstanding Home Health Care: A Comprehensive Guide

    Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.

  • what is home health careHome Health Care Demystified: A Comprehensive Guide for Families and Caregivers

    Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.

Call a senior care advisor
By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.