Pelican Health At Asheville
Save1984 Us Highway 70, Swannanoa, NC 28778
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
PT and OT services are top notch. CNAs work very hard to keep residents comfortable. Administration is supportive and thoughtful in their care. Staff care deeply about residents' well-being. The facility is clean, offers great food options, and is secure. There is a great team of caring individuals who go above and beyond daily. The facility is wonderful, well organized, and treats residents like family. During challenging times, staff stayed long hours to provide care.
They claim it is by far the worst nursing home they've been in, with administration that promises things but never follows through. There is no social worker; care plan meetings are not held; communication is poor and staff rotate shifts, preventing relationships with residents. Bed sores and no help are reported for residents. Pelican Health is described as a joke, with the administrator described as a "low down" person. The facility is said to be understaffed and poorly supervised, leading to a resident's fall and injury. Staff are alleged to neglect patients, refuse to take them to the toilet, fail to shower them, and be unaware of patients' health conditions. Conditions are described as dirty and neglectful, including a dirty diaper on the floor and shortages of basics and supplies. Food service is criticized as subpar and prone to shortages, with meals being poor. Emerald Ridge is accused of lying and not performing duties.Rehab living can be a mixed bag, and this collection of experiences makes that even clearer. One reviewer highlights Swannanoa Valley Health as a model for recovery-focused care: a place where skilled physical therapy and occupational therapy are front and center, and where CNAs are consistently described as working hard to keep residents comfortable. The administration is portrayed as supportive and thoughtful, creating an environment that can feel reassuring after surgery. The overall tone here is hopeful: a place where you can feel confident about getting better and where good care is the norm rather than the exception.
Across the board, several writers sing the praises of Pelican Health and the people who work there. They emphasize a culture of genuine care, noting that staff treat residents like family and go above and beyond in daily interactions. People repeatedly mention how friendly, knowledgeable, and professional the team is, and they highlight experiences that center on trust and reliability. Food is described as a pleasant surprise in some reviews, with praise for a capable kitchen staff and a chef who delivers meals that residents look forward to. The sense of security, organization, and a calm, patient-centered atmosphere comes through in many accounts, reinforcing the impression that Pelican Health can be a strong choice for both short-term rehab and longer-term care.
Some writers extend that warmth to related facilities used in the same network or with similar staffing models. A reviewer connected to Worx speaks of a wonderful collaboration with Jered and the Pelican staff, underscoring professionalism and a shared commitment to high-quality care. Another person emphasizes that every staff member who walks through the door treats residents with care, calling the place a 5-star experience for the people who depend on its services. In these voices, the consistency of compassion, attentiveness, and a willingness to stay the course - even during challenging times like pandemics - emerges as a defining strength of some facilities in this group.
But not all experiences align with those positive narratives. Several reviewers name Emerald Ridge as a stark contrast to the better experiences described above. Within this thread of reviews, people recount a facility that has changed names several times, contributing to confusion about who is responsible for care. There are strong accusations about the absence of a social worker and the lack of timely care plan meetings, with poor overall communication leading to a feeling that residents are cared for by different staff on multiple shifts. The sentiment here is that the system doesn't stay consistent long enough to form meaningful relationships, and that families are left uncertain about what is really happening to their loved ones.
The concerns about Emerald Ridge intensify into direct, troubling claims: understaffing, dirty conditions, and care that falls short of basic needs. Reviewers recount bed sores, delays in assistance, and a perception that caregivers lack the training or accountability to monitor residents adequately. One particularly distressing account describes a grandmother who fell and needed hospitalization after being left unattended, with criticism directed at supervisors for failing to intervene promptly. Lost items, such as a walker or a hearing aid, appear in another grim anecdote, illustrating how even small lapses in attention can erode trust. The stories reflect a broader worry about essential care, dignity, and safety under tight staffing and infrastructural strain.
There are even more severe warnings from some reviewers who paint a picture of neglect: allegations that residents were not offered meals, that basic needs were ignored, and that communication with families was inconsistent or evasive. There are accounts of COVID-19 breaches, with families claiming that residents contracted the virus due to lax infection control and that staff did not change PPE appropriately or follow protocols. One review urges readers to avoid relying on the facility for care at all, describing a pattern of non-responsiveness and care shortfalls that leave families feeling isolated and troubled. In this strand, the critique goes beyond occasional missteps to a sense of systemic failure, with multiple aspects of care called into question.
Despite the negative experiences tied to some facilities, there are still many affirmations of care, dedication, and professionalism. A number of reviewers emphasize positive personal experiences with individual staff members who clearly care deeply about residents. Some residents or family members speak highly of specific caregivers and administrators who took the time to listen, comfort, and advocate for their loved ones. There are mentions of long hours and a willingness to put patients first, particularly during the COVID era, when some staff members volunteered 60 to 80 hours per week to ensure that patients remained safe, engaged, and supported. In these voices, the human heart of long-term care - the sense that someone is watching out for you or your family - shines through.
Taken together, these reviews sketch a landscape of care that ranges from exemplary to deeply troubling. They convey the truth that in long-term rehab and nursing settings, outcomes and experiences depend heavily on staffing levels, administrative leadership, communication practices, and the daily culture fostered within a facility. Some places are repeatedly described as warm, organized, and professionally devoted to patient well-being, with a strong emphasis on rehab potential, nutrition, safety, and personal connection. Other facilities, by contrast, are painted with concerns about safety, neglect, inconsistent staffing, and troubling administrative behavior, including broken promises and opaque communication. For families facing a decision, the strongest takeaway is clear: visit multiple times, ask hard questions about social work availability, care planning, staffing ratios, and infection control, and look for consistency in how care is delivered day to day, not just in marketing promises or rare good days. The right choice will depend on the balance between compassionate, patient-centered care and the practical realities of staffing, governance, and accountability within the facility.
106 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pelican Health At Asheville in Swannanoa, NC is a premier assisted living community that offers a wide range of amenities and care services to ensure the well-being and comfort of its residents. The community boasts a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment. Community operated transportation is available for residents' convenience, along with a computer center for those who wish to stay connected.
Dining at Pelican Health At Asheville is an enjoyable experience with a spacious dining room offering restaurant-style dining. Special dietary restrictions are catered to, ensuring that every resident's nutritional needs are met. The fully furnished apartments feature private bathrooms and kitchenettes, allowing residents to maintain their independence while receiving assistance with activities of daily living if needed.
The community promotes an active lifestyle with various recreational options available. Residents can engage in fitness activities in the fitness room or spend leisure time in the gaming room and small library. Planned day trips and resident-run activities provide opportunities for socialization and exploration.
Pelican Health At Asheville prioritizes the health and well-being of its residents by providing 24-hour supervision and support through a 24-hour call system. Assistance with bathing, dressing, transfers, and medication management are readily available. A mental wellness program ensures residents' emotional well-being is cared for. Transportation arrangements to doctors' appointments are provided, further easing any concerns about accessing healthcare services.
Nearby amenities such as parks, pharmacies, physicians' offices, restaurants, and places of worship contribute to the convenience of residing at Pelican Health At Asheville. Move-in coordination services make transitioning into this vibrant community seamless.
Overall, Pelican Health At Asheville offers a comfortable and engaging environment where seniors can receive personalized care while enjoying a range of amenities designed to enhance their quality of life.
Pelican Health At Asheville is located at 1984 Us Highway 70, Swannanoa, NC 28778 in Buncombe County, North Carolina
Pelican Health At Asheville on seniors.fyi includes 5 photos including images showing interior, nurse, healthcare, exercise, fitness, gym, and more.
Bee Tree Village
Swannanoa, NC
Small, personalized community with essential care (meals, medication management) and reliable connectivity.
Maxim Healthcare Services Asheville
Asheville, NC
Prime Asheville location with ready access to cafes, parks, pharmacies, doctors, restaurants, places of worship, and hospitals.
Maxim Healthcare Services Asheville reviews
Maxim Healthcare Services Asheville images
Stroupe's Rest Home
Asheville, NC
Nearby healthcare resources, pharmacies, and dining options.
Chase Samaritan Assisted Living
Asheville, NC
Broad range of amenities and care services.
Chase Samaritan Assisted Living reviews
Chase Samaritan Assisted Living images
The Laurels of Summit Ridge
Asheville, NC
Caring staff, clean facility, and engaging activities.
The Laurels of Summit Ridge costs
The Laurels of Summit Ridge reviews
The Laurels of Summit Ridge images
Viewpointe
Asheville, NC
Small intimate community with comprehensive care services and dietary accommodations.
Givens Estates
Asheville, NC
Glamorous, resort-like setting with extensive amenities and diverse housing options.
Givens Highland Farms
Asheville, NC
Beautiful grounds with diverse living options, strong on-site amenities, and friendly staff.
Givens Highland Farms costs
Givens Highland Farms reviews
Givens Highland Farms images
Deerfield Episcopal Retirement Community
Asheville, NC
Personalized apartments with attentive staff and strong amenities.
Deerfield Episcopal Retirement Community reviews
Deerfield Episcopal Retirement Community images
In-Home Care Costs in 2025: A Detailed State-by-State Exploration
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Understanding Home Health Care: A Comprehensive Guide
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Home Health Care Demystified: A Comprehensive Guide for Families and Caregivers
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Interior
Gym
Healthcare
