Pelican Health At Asheville in Swannanoa, NC
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1984 Us Highway 70, Swannanoa, NC 28778
For more information about senior living options: (844) 490-3973
The staff are caring, friendly, and dedicated to residents. The facility is clean, well organized, and secure. PT and OT are top notch. CNAs work hard to keep residents comfortable. The administration is supportive and thoughtful in their care. The staff treat residents like family and make them feel safe and valued. Meals and food service are excellent. The team goes above and beyond, often demonstrating extraordinary commitment to patient care.
The writer describes it as the worst nursing home their stepdad has been in, with administration that promises things and never follows through. The facility’s frequent name changes make it hard to know what’s really happening, and past reviews feel unreliable. There is no social worker, care plans aren’t held, and communication is poor because staff rotate and don’t stay on a floor long enough to build relationships. The writer warns to steer clear of this facility until significant changes occur. Bed sores and no help are reported, labeling the place a disaster. The place appears understaffed and dirty, with a dirty diaper on the floor during a meal. Pelican Health is described as a joke with a “sorry” administrator and bad leadership. Critical daily-living items (walker, hearing aid) have been lost, and furniture and bedding are outdated. Understaffing led to a resident falling and being left on the floor, causing a broken hip.Pelican Health At Asheville in Swannanoa is best suited for seniors who want a rehab-forward environment where a dedicated clinical team can drive recovery after surgery or a significant injury, and who value a clean, orderly facility with solid food service and a secure campus. Reviewers consistently highlight top-tier PT and OT when progress is the goal, and CNAs who work hard to keep residents comfortable. When care is working, residents and families describe a sense of genuine concern from staff and a daily routine that supports healing. This community earns trust most clearly for short- and mid-term stays aimed at mobility and functional improvement, backed by a team that treats residents with care and familiarity.
Those who may want to consider alternatives are families seeking ironclad staffing consistency, unwavering administrative accountability, and transparent, ongoing care planning. The strongest red flags in the reviews point to understaffing at times, turnover, uneven staffing on different shifts, and limited follow-through from administration. If a patient requires highly reliable, always-on supervision, rigorous care-plan meetings, and prompt escalation of concerns, Pelican Health at Asheville may not meet those expectations. Additionally, for families needing robust social work support, regular family conferences, and a seamless level of communication, exploring other facilities with proven, consistent governance could be prudent.
The facility’s most tangible positives, competent rehab teams, clean surroundings, and dependable meal service, often offset practical inconveniences on the rehab floor. When therapy staff are engaged, residents make tangible gains, and the atmosphere can feel like a caring, small-community hospital environment. Cleanliness, organized routines, and a culture where many staff members treat residents like family contribute to day-to-day comfort and a sense of security. Those wins matter for recovery and for sustaining momentum during a difficult post-acute phase, and they are repeatedly cited by families who see progress and appreciate the kitchen and caregiving attitude.
But the other side of the ledger contains serious cautions. Several reviews describe administration as overpromising and underdelivering, with frequent changes in leadership or facility branding creating confusion about who is ultimately guiding care. More troubling are accounts of understaffing, missed care-plan meetings, and inconsistent nurse assignments that fracture relationships with residents and families. Incidents of lost equipment, delayed responses to needs, and even claims of neglect or inadequate attention to bedsore prevention and timely mobilization have appeared in some reports. The contrast between the compassionate care on the floor and reported gaps in oversight creates a real risk for high-need residents or those who require vigilant, continuous monitoring.
For families navigating a decision, several practical steps help tilt the balance toward a safer, well-supported stay. Demand a current, written care plan with explicit goals, and insist on a dedicated caregiver team assigned to the resident with predictable shift patterns. Request regular, scheduled family conferences and ongoing updates from a named administrator or social worker, and confirm the availability of a full-time supervisor who can address concerns promptly. Verify staffing levels across shifts, ask for real-time incident reporting, and check that equipment and basic medical supplies are consistently stocked. If a loved one is fall-prone or requires complex wound and catheter care, push for a detailed risk mitigation plan and a clear escalation path when issues arise.
In the end, Pelican Health At Asheville presents a credible option for rehab-focused seniors who can thrive with attentive, compassionate frontline staff and a well-kept environment. Its strengths in therapy quality, food, and everyday demeanor of caring workers are real assets. The decision hinges on tolerance for administrative variability and the likelihood of steady, proactive oversight. For families willing to advocate and insist on firm governance, this community can deliver meaningful recovery and steady companionship. For those who need unambiguous accountability and consistently flawless operations, exploring alternatives may prevent frustration and ensure a smoother, safer placement.
106 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pelican Health At Asheville in Swannanoa, NC is a premier assisted living community that offers a wide range of amenities and care services to ensure the well-being and comfort of its residents. The community boasts a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment. Community operated transportation is available for residents' convenience, along with a computer center for those who wish to stay connected.
Dining at Pelican Health At Asheville is an enjoyable experience with a spacious dining room offering restaurant-style dining. Special dietary restrictions are catered to, ensuring that every resident's nutritional needs are met. The fully furnished apartments feature private bathrooms and kitchenettes, allowing residents to maintain their independence while receiving assistance with activities of daily living if needed.
The community promotes an active lifestyle with various recreational options available. Residents can engage in fitness activities in the fitness room or spend leisure time in the gaming room and small library. Planned day trips and resident-run activities provide opportunities for socialization and exploration.
Pelican Health At Asheville prioritizes the health and well-being of its residents by providing 24-hour supervision and support through a 24-hour call system. Assistance with bathing, dressing, transfers, and medication management are readily available. A mental wellness program ensures residents' emotional well-being is cared for. Transportation arrangements to doctors' appointments are provided, further easing any concerns about accessing healthcare services.
Nearby amenities such as parks, pharmacies, physicians' offices, restaurants, and places of worship contribute to the convenience of residing at Pelican Health At Asheville. Move-in coordination services make transitioning into this vibrant community seamless.
Overall, Pelican Health At Asheville offers a comfortable and engaging environment where seniors can receive personalized care while enjoying a range of amenities designed to enhance their quality of life.
Pelican Health At Asheville is located at 1984 Us Highway 70, Swannanoa, NC 28778 in Buncombe County, North Carolina
Pelican Health At Asheville on seniors.fyi includes 5 photos including images showing interior, nurse, healthcare, exercise, fitness, gym, and more.
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