Legend Oaks Healthcare And Rehabilitation East Houston

Pros

• The Legend Oaks team is incredibly compassionate and caring.
• Residents are treated with respect and dignity at Legend Oaks.
• Therapy from the occupational and physical therapists is top-notch and helps residents move safely.
• The staff are cheerful, personable, and highly competent.
• Front desk, management, and maintenance staff are cheerful and helpful.
• The physical therapy at Legend Oaks is top-of-the-line.
• Melissa Waller is helpful, patient, and an asset to the Legend Oaks team.
• The Director of Nurses and the Administrator are caring and genuinely concerned about residents and staff.
• Legend Oaks provides a warm, family-like environment with strong leadership and caring staff.
• Legend Oaks delivers outstanding rehab and truly cares about patients.

Cons

• The reviewer notes that their mother has not received the correct medication, has not had a shower, and has been served cold breakfast if a tray is provided at all.
• The reviewer notes that the facility refuses to allow the mother to use a bed pan, insisting she wear a diaper, which they describe as undignified for someone 77 years old.
• The reviewer states they have requested to move their mother twice, but staff have refused to send the paperwork or allow the transfer.

Review

Legend Oaks of Gladewater has earned a strong reputation in the community for an incredibly compassionate and dedicated team. Across many firsthand accounts, families describe a place where the caregivers, therapists, nurses, and support staff work as a cohesive unit to support recovery, daily living, and dignity. The thread that runs through these reviews is a consistent sense of warmth, attentiveness, and a genuine commitment to residents and their families.

For several residents, the journey begins with serious medical challenges, including major back surgery or post-hospital rehabilitation. In these stories, the transition to Legend Oaks felt safe and respectful, with occupational and physical therapists providing therapy that was not only appropriate but instrumental in teaching patients how to move and function safely again. Reviewers repeatedly note that the staff were cheerful and personable while performing their roles with competence, which helped create an encouraging atmosphere during recovery.

Another family narrative centers on in-house rehab for a loved one after a fall. One reviewer emphasizes that while the facility isn't flashy, it is neat, clean, and equipped with everything a patient needs. The staff is described as wonderful, with caregivers going above and beyond - snacks brought when not asked for, frequent check-ins, and a rehabilitation team that helped get the loved one to a point where independent living could be safely resumed in an assisted living setting. From the front desk staff who greet visitors with enthusiasm to management and maintenance, the sense of cheerful, helpful service is highlighted as a hallmark.

Several guests sing the praises of specific team members who made a meaningful difference. Melissa Waller is singled out for walking a family through difficult times when a loved one was very ill, described as patient, kind, and consistently available for questions. Her presence is framed as a genuine asset to the Legend Oaks team. Overall, the staff are portrayed as kind, welcoming, and attentive to both residents and their families, reinforcing a belief that Legend Oaks is a place where people feel seen and cared for.

Leadership and administration are also a common source of praise. Reviewers frequently mention that the Director of Nurses and the Administrator are good people who truly care about residents and staff. The overall impression is that strong leadership fosters a supportive, family-like environment where families feel comforted and assured about the care their loved ones are receiving. The sentiment "they make you feel like family" appears repeatedly, underscoring a culture built on personal connection and accountability.

Positive experiences aren't limited to routine rehab and daily care. One compelling narrative tells of Legend Oaks serving as a humane, responsive counterpoint to a prior abusive experience in another facility. The DON was praised for taking swift action to move a loved one the same day, followed by a visit that showcased clean, bright rooms and staff who were professional yet welcoming. The account highlights evident improvements in the resident's condition and mood, and it emphasizes consistent communication and safety measures, including robust COVID safety practices. The family's relief and emotional response reflect how profoundly accessibility to compassionate care can affect both residents and their families.

Rehabilitation and daily life at Legend Oaks are echoed in other stories as well. A mother-in-law who rehabbed after breaking her hip is remembered as doing extremely well, with compliments about the facility's cleanliness, the absence of unpleasant smells, and satisfying meals. Another reviewer notes that the nursing home environment is neat and orderly, with appropriately staffed nursing care and therapy that residents and their families found to be of high quality.

However, not every account is unblemished. One family describes a concerning experience after their loved one had been staying at the nursing home for three weeks, reporting that medication was not correct, showers had not occurred, and breakfast was served cold or not at all. They state that the patient was discouraged from using a bedpan and expected to wear a diaper, which they viewed as undignified for someone who was mentally sharp. This review also notes resistance to paperwork and an inability to move their loved one as requested. Such accounts stand in stark contrast to the many positive testimonials and remind readers that even well-regarded facilities can have isolated problems that require attention.

There is also feedback about administrative changes that some families perceived as disruptive. A review mentions a new administrator who came from an accounting background and reportedly let several staff go, with a sentiment that this shift may have affected workplace dynamics. While this is not a universal sentiment among all reviews, it represents a dimension of the Legend Oaks experience where leadership decisions can influence perceptions of stability and morale.

Despite these mixed notes, the prevailing tone across the majority of testimonials is one of home-like warmth, high standards of cleanliness, strong nursing and therapy care, and reliable communication with families. The facility is frequently described as neat, orderly, and consistently improving, with housekeeping and administrative teams working to ease the burden for families. Several reviewers, including those who have endured long-term care journeys with loved ones, express deep gratitude and affection for the staff, describing moments when the team felt like family and when the care provided offered real comfort during difficult times, including times of loss.

In summary, Legend Oaks of Gladewater emerges as a place where many patients experience meaningful recovery, compassionate daily care, and strong leadership that emphasizes safety, dignity, and family involvement. The stories celebrate a team that can be deeply impactful - one that can reassure families that their loved ones are in capable, caring hands. At the same time, the occasional critical voice serves as a reminder that ongoing attention to medication management, privacy, and resident autonomy remains essential, and that transparent communication and timely responsiveness are key to maintaining trust in any care environment.

This part of Gladewater, Texas offers a variety of amenities and services that cater to the needs of seniors looking for a quiet and peaceful community. With several places of worship nearby, such as First Christian Church and Rising Star Church of God in Christ, residents can find spiritual support and fellowship. Access to pharmacies like Walker Pharmacy and Cardinal Pharmacy ensures easy access to medication and healthcare needs. In terms of dining options, restaurants like Tele's #5 and Guadalupe's Mexican Restaurant offer delicious meals for those who prefer dining out. For healthcare, there are reputable physicians like Hugman-Kent Clinic and CHRISTUS Trinity Clinic Family Medicine in close proximity. Additionally, Good Shepherd Medical Center provides quality medical care for any emergencies or routine check-ups. Overall, this area provides a safe and welcoming environment for seniors looking to retire in Gladewater.

Places of Worship

• First Christian Church (2 miles)
• Rising Star Church of God in Christ (2.1 miles)
• White Oak United Methodist Church (6.3 miles)
• White Oak Church Of God (6.5 miles)
• Southern Baptist Convention (7 miles)
• First Christian Church (7.7 miles)
• United Church Of God (8 miles)

Transportation

• U-Haul Moving & Storage (2 miles)
• U-Haul Neighborhood Dealer (5.4 miles)
• U-Haul (12.4 miles)
• RR Company of America (12.7 miles)

Pharmacies

• Walker Pharmacy (2.1 miles)
• CVS Pharmacy (3.1 miles)
• Brookshire Food & Pharmacy (6.9 miles)
• Brookshire's (6.9 miles)
• Cardinal Pharmacy (7.5 miles)
• Grace A C Co. (9 miles)
• Esp Petrochemicals (10.1 miles)

Physicians

• Hugman-Kent Clinic (2.1 miles)
• CHRISTUS Trinity Clinic Family Medicine - Gladewater (3.2 miles)
• Precision Spine Care (9.9 miles)
• Family Center (10.3 miles)
• Quickcare (11.2 miles)
• House of Hope Hospitality Rooms (11.4 miles)
• Azalea Orthopedics (12.2 miles)

Restaurants

• Tele's #5 (2.1 miles)
• Guadalupe's Mexican Restaurant (2.2 miles)
• Texas Traditions (2.5 miles)
• Silver Spur (2.5 miles)
• China Dragon (2.6 miles)
• Chicken Express (2.9 miles)
• Sonic Drive-In (2.9 miles)

Hospitals

• Big Sandy Medical Clinic (8 miles)
• Good Shepherd Medical Center (10.4 miles)
• Good Shepherd Medical Center (11.3 miles)
• Brentwood Outreach Center (12.4 miles)

Cafes

• Coffee Mill (11.3 miles)
• Gilmer Donut (12.6 miles)

Parks

• Lear Park (12 miles)