Legend Oaks Healthcare And Rehabilitation Center - Gladewater

Pros

• The facility is clean, well-kept, and regularly changes bedding for residents.
• Staff members are attentive, compassionate, and responsive to the needs of residents.
• The rehabilitation services provided have been excellent and effective in helping residents recover.
• Activities like church services and singing create a welcoming environment for residents.
• Overall, many families feel grateful for the level of care their loved ones receive at Legend Oaks.

Cons

• A resident received her medication late or not at all, and suffered from unsanitary conditions, including cockroaches in her room.
• The facility is described as sterile and uninviting, with dark rooms and mismatched furniture.
• A head nurse was reported to be difficult to deal with, causing significant stress for family members trying to advocate for their loved ones.
• One user expressed that the staff seemed scared for their jobs and that residents did not appear happy.
• There were complaints of verbal abuse by a CNA towards a patient, which the management addressed inadequately by merely transferring the employee without proper disciplinary action.
• Food quality was criticized as being cheap, poorly prepared, and lacking flavor.
• There were issues with privacy and HIPAA laws being ignored within the facility.

Review

Legend Oaks of Gladewater Rehabilitation & Nursing Center has garnered a variety of reviews from family members of residents, painting a multifaceted picture of the care and environment provided at this facility. While many speak highly of the attentive staff and the cleanliness of the premises, others have shared concerning experiences that highlight significant inconsistencies in care quality.

Several reviewers have expressed gratitude for the level of care their loved ones have received. They note the supportive and compassionate nature of the core staff and management. For instance, one reviewer reflected on their experience over seven years with both parents residing there; they described how both received exceptional attention despite complex health needs, including Alzheimer's disease. The reviewer appreciated that management was responsive to their concerns, fostering an atmosphere that feels more personal than merely clinical.

The physical environment at Legend Oaks has received mixed feedback as well, with some praising its cleanliness while others criticized it for being sterile and uninviting. Families noted that while it may not resemble luxury facilities—described as “not looking like the Hilton”—the essential care services provided were more critical than aesthetics. Many are appreciative of various activities available to residents, including church services and singing sessions that foster community engagement among residents.

Food quality appears to be another area where opinions diverge sharply among families. Some reported satisfaction with meals—even going so far as to mention enjoying specific offerings like barbeque brisket—while others criticized them as lacking flavor or poorly prepared. One family member described food as "cheap" and haphazardly thrown together, indicating dissatisfaction with meal preparation standards which could affect overall resident satisfaction.

On the other hand, darker narratives emerged regarding staff interactions with residents. Concerns about neglect have been raised in several instances—a stark contrast to positive experiences—but these might reflect individual caregiver attitudes rather than systemic issues throughout the facility. Instances of verbal abuse by a CNA were reported alongside complaints about unmet basic needs—like feeding bedridden patients—which paint a troubling picture for some families unfortunate enough to encounter less-than-ideal caregivers.

Despite these challenges, many reviewers emphasize that most employees exhibit kindness towards residents and genuinely seem dedicated to their well-being. However, this sentiment is countered by those who have experienced rudeness or lackluster responses from certain personnel—including head nurses whose demeanor added undue stress during difficult times for families navigating healthcare decisions at such sensitive moments.

In conclusion, while Legend Oaks offers commendable features such as attentive nursing staff and an engaging activity schedule conducive to rehabilitation—a solace for many families—the existence of systemic issues such as neglectful behavior or poor communication cannot be overlooked. Potential residents' families may wish to weigh both positive aspects against negative experiences when considering this facility for their loved ones’ care needs, remaining vigilant in observing interactions between staff and residents once they make their choice. The majority agree on one fundamental point: consistent high-quality care should reign supreme in any nursing home setting; this is particularly crucial given the vulnerabilities associated with aging individuals requiring specialized assistance.

Places of Worship

• First Christian Church (2 miles)
• Rising Star Church of God in Christ (2.1 miles)
• White Oak United Methodist Church (6.3 miles)
• White Oak Church Of God (6.5 miles)
• Southern Baptist Convention (7 miles)
• First Christian Church (7.7 miles)
• United Church Of God (8 miles)

Transportation

• U-Haul Moving & Storage (2 miles)
• U-Haul Neighborhood Dealer (5.4 miles)
• U-Haul (12.4 miles)
• RR Company of America (12.7 miles)

Pharmacies

• Walker Pharmacy (2.1 miles)
• CVS Pharmacy (3.1 miles)
• Brookshire Food & Pharmacy (6.9 miles)
• Brookshire's (6.9 miles)
• Cardinal Pharmacy (7.5 miles)
• Grace A C Co. (9 miles)
• Esp Petrochemicals (10.1 miles)

Physicians

• Hugman-Kent Clinic (2.1 miles)
• CHRISTUS Trinity Clinic Family Medicine - Gladewater (3.2 miles)
• Precision Spine Care (9.9 miles)
• Family Center (10.3 miles)
• Quickcare (11.2 miles)
• House of Hope Hospitality Rooms (11.4 miles)
• Azalea Orthopedics (12.2 miles)

Restaurants

• Tele's #5 (2.1 miles)
• Guadalupe's Mexican Restaurant (2.2 miles)
• Texas Traditions (2.5 miles)
• Silver Spur (2.5 miles)
• China Dragon (2.6 miles)
• Chicken Express (2.9 miles)
• Sonic Drive-In (2.9 miles)

Hospitals

• Big Sandy Medical Clinic (8 miles)
• Good Shepherd Medical Center (10.4 miles)
• Good Shepherd Medical Center (11.3 miles)
• Brentwood Outreach Center (12.4 miles)

Cafes

• Coffee Mill (11.3 miles)
• Gilmer Donut (12.6 miles)

Parks

• Lear Park (12 miles)