3102 A Gilmer Road, Longview, TX 75604
For more information about senior living options: (844) 490-3973
Trinity Timbers provides excellent care and keeps families informed about residents' needs. The staff are attentive, knowledgeable about signs of decline, and quick to report concerns, forming genuine relationships with residents. The environment is friendly, caring, and feels like home. The facility emphasizes safety and offers daily help with tasks, plus good meals. The staff are dedicated to residents' care and safety, with many long-tenured team members. The facility is clean and residents appear happy, with high-quality care for residents and patients. Leadership creates a home-like atmosphere and very personalized, one-on-one care in a smaller setting. Families describe the staff as loving, compassionate, and highly recommend Trinity Timbers.
The facility was described as the worst in East Texas and not suitable to leave a family there. The executive director was described as extremely rude and unprofessional. A tour experience involved waiting 30 minutes while staff were disciplined, which was seen as disrespectful to visitors. The director reportedly slammed the door and criticized employees to others, creating a tense atmosphere. The reviewer said they would go somewhere else and not leave their family there.This community is best suited for seniors who want a small, home-like setting where staff know residents well and caregiving feels deeply personal. Reviews consistently describe a warm, intimate atmosphere where caregivers create real relationships, keep families informed, and treat everyday living as a collaborative, respectful experience. The strongest signal is the sense that care is not a checklist but a lived commitment: staff turnover appears low for a facility of this size, which translates into continuity of care, familiarity with routines, and quicker recognition of subtle changes in health or mood. For residents who value privacy within a cozy, almost domestic environment, this setting can feel like a true home rather than a medical campus.
Those who may want to consider alternatives include families prioritizing a larger community with more extensive, formal programming or a governance model with consistently brisk administrative responsiveness. A minority of reviews flag a troubling experience with leadership - an executive director described as rude and unprofessional during a tour - highlighting that administrative tone and conduct matter just as much as bedside care. For families who demand unwavering professional conduct from leadership and a transparent escalation path for concerns, it is prudent to compare several options and probe directly about governance, complaint resolution, and daily operations before committing. In short, anyone whose trust hinges on consistently polished admin communication should look beyond this facility.
When the positives are weighed against the leadership friction reported by one family, the core strengths largely offset the main drawbacks for most residents. The facility's size enables meaningful 1-on-1 attention, a feature repeatedly praised by residents and even visiting clinicians who note attentive, responsive staff. A home-like vibe is reinforced by small-group dynamics, with residents reporting good meals, tidy rooms, and staff who assist with laundry and daily tasks without feeling clinical or impersonal. Relationships with the administrative crew - especially the most accessible leaders - are cited as core to the experience, and a stable team tends to translate into dependable care day to day, particularly for residents navigating memory challenges or mobility limitations.
Yet the record is not flawless, and the caveats deserve careful attention. The negative review focusing on executive leadership suggests that a single discordant encounter can color a family's overall impression of the facility, especially when impressions are formed during tours or transition visits. For families who rely on consistent, respectful communication from the top, that risk means verifying current leadership behavior, perhaps by scheduling face-to-face meetings with multiple managers beyond the person who conducts tours. Additionally, for those who expect a highly structured, formalized program - whether for memory care, complex medication management, or vigorous daily schedules - the smaller size and the dorm-like candidacy some residents mention may feel limiting at times. These are not universal experiences, but they are real tensions that should be investigated.
In practical terms, this community most benefits seniors who want a genuine sense of "home" with caregivers who remember names, preferences, and routines. The long-tenured staff, the emphasis on safety, and the pronounced commitment to cleanliness and personal care create a reliable daily rhythm that many families value highly. Prospective residents should use a structured visit to confirm that the leadership style matches expectations - ask about how concerns are escalated, how often families receive updates, and whether there are formal memory-care enhancements or dedicated staff training for dementia care. If alignment exists, the combination of warm, attentive care and a low-key, comfortable environment becomes the decisive advantage.
Ultimately, the decision hinges on fit. For the right resident - someone who appreciates a smaller, neighborly community, where caregivers forge strong, ongoing relationships and daily life feels like a well-supported extension of home - this setting offers substantial, practical benefits that translate into peace of mind for families and dignity for residents. If, however, a family needs a facility with a highly centralized administrative team, aggressive issue resolution, or expansive campus amenities, it is wise to benchmark against alternatives and press for clarity on governance and responsiveness. When match and management align, the choice presents a compelling path to safe, respectful, and warmly assisted living.
13 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gregg County (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Songbird Assisted Living is a charming and welcoming board and care home located in Longview, TX. Our community offers a warm and comfortable environment for seniors who require assistance with daily activities.
Residents at Songbird Assisted Living enjoy a variety of amenities that enhance their quality of life. Our dining room provides nutritious meals prepared by our dedicated staff according to special dietary restrictions. The fully furnished accommodations ensure that residents feel at home, while our housekeeping services maintain a clean and tidy living space.
Our community is surrounded by beautiful gardens and outdoor spaces where residents can relax, socialize, and enjoy the fresh air. We also provide Wi-Fi/high-speed internet and telephone services to keep residents connected with their loved ones.
At Songbird Assisted Living, we understand the importance of personalized care services. Our trained staff is available to assist with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure seamless medical care for our residents. For those with diabetes or special dietary needs, we offer diabetes diets and meal preparation services.
Transportation arrangements are made for medical appointments, ensuring that residents have convenient access to healthcare facilities when needed. In addition, we offer scheduled daily activities to keep our residents engaged and entertained.
Our prime location in Longview provides easy access to various amenities in the surrounding area. With four cafes nearby, residents can enjoy outings with friends or family for a cup of coffee or a delicious meal. The presence of two parks allows for opportunities for outdoor recreation and leisurely walks in nature. Pharamacies, physicians' offices, restaurants, places of worship, theaters, and hospitals are all conveniently located nearby.
At Songbird Assisted Living A in Longview, TX, we strive to create an inclusive community that promotes the well-being and independence of our residents while providing them with the necessary support they require.
Songbird Assisted Living A is located at 3102 A Gilmer Road, Longview, TX 75604 in Upshur County, Texas
Songbird Assisted Living B
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Songbird Assisted Living A
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