Highland Pines Nursing Home in Longview, TX
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1100 North 4Th Street, Longview, TX 75601
For more information about senior living options: (844) 490-3973
The staff at Highland Pines are wonderful and take great care of residents. The environment is clean and tidy, and staff are very helpful. The care provided is amazing and individualized for each resident. The therapy team helps residents regain strength and pushes them to improve. The staff go above and beyond to make residents feel loved and welcomed. Smiling faces are evident around every corner, with staff acknowledging residents. The rooms are clean, comfortable, and well-maintained. The nurses, CNAs, and therapy staff are knowledgeable, kind, and caring. Highland Pines is regarded as one of the best facilities in Longview by families. Admissions and transitions are made easy by dedicated staff like Jenna-Lee.
They would give Highland Pines zero stars. The staff are not professional and do not attend to patients unless complaints are made. There are not enough staff to adequately take care of the patients. The sister did not receive a bath, and no one offered to bathe her. Personal items, like socks and house slippers, were stolen from a resident. The facility is not providing quality services and is not recommended for loved ones. The food is described as cold and unappealing, like prison food. The administrator is lazy and makes few decisions, with management criticized. Do not go here.Highland Pines Nursing Home in Longview is best suited for families seeking a post-acute rehab-focused environment where compassionate, person-centered care is not negotiable and where strong physical therapy can push recovery forward. The community earns consistently high marks for warmth and attentiveness from the care team, with numerous accounts of patients regaining strength under the guidance of skilled therapy staff. Cleanliness and a welcoming atmosphere further reinforce the sense that residents are valued and prioritized from admission onward. This is a place where transitions feel smooth, front desk staff and admissions teams are repeatedly praised for making the process easy for families and residents alike. For families facing a quick return-to-home timeline after a fall or surgery, Highland Pines often becomes the hinge point between “can’t yet” and “can go home with confidence.”
Alternatives to consider come into play for families with heavier safety concerns, higher medical acuity, or a stricter insistence on cutting-edge facility standards. A subset of reviewers questions staffing sufficiency and consistency, pointing to moments when assistance or observation did not meet expectations. Others flag older infrastructure, crowded dining spaces, or occasional lapses in communication and oversight. For residents with complex wound care needs, high-risk falls prevention, or a history of ongoing safety violations at a facility, these red flags can weigh heavily. In short, Highland Pines shines for rehab-driven recovery and steady, compassionate care, but it does not erase the realities of staffing gaps, occasional care gaps, or the realities of an aging building. Families who prioritize a flawless safety record and unbroken, around-the-clock supervision may want to look elsewhere.
The core pros, with their practical heft, often offset the most credible concerns when Rehab and daily recovery are the primary objective. The therapy team is repeatedly described as educated, dedicated, and genuinely invested in helping patients regain function. This is not a facility where therapy messages remain theoretical; residents and families report tangible gains and a proactive approach to rehabilitation. The nursing and CNA staff are frequently cited as the most reliable heartbeat of Highland Pines, delivering kindness, patience, and hands-on assistance that makes daily life more manageable for residents. Clean rooms, well-kept common areas, and a generally welcoming, respectful culture reinforce trust that staff are on the resident’s side in every phase of care. When these strengths align with a clear rehab goal, the overall experience feels purposeful and productive.
Where the conversation shifts is in the reality of staffing realities and the potential for inconsistency. A vocal minority of reviews recount moments of perceived neglect or rushed care, with specific concerns about how chores like bathing, bed changes, or timely assistance are handled on overtaxed shifts. Fashioned against the backdrop of the positive, these warnings carry weight for families prioritizing continuous monitoring and uniform service levels. There are also notes about older infrastructure and occasional odor or maintenance issues that, while not universal, can color the overall impression for visitors and long-stay residents. Taken together, these concerns are not ubiquitous, but they are persistent enough to demand diligence: prospective residents should visit at different times of day, speak with multiple staff members, and request concrete, measurable commitments on response times, ADL support, and fall prevention protocols.
Regulatory and safety questions factor into the decision with due seriousness. A portion of the feedback points to past health and life-safety violations and a history of complaints, which understandably raises caution for families whose loved ones require meticulous oversight. The facility has also been praised for meaningful improvements and a growing staff cadre that includes standout leaders in administration and direct care. This tension, strong personal warmth and rehab focus on one hand, and serious safety-process concerns on the other, means families should ground their evaluation in current, verifiable data. Before making a commitment, request the latest state inspection reports, verify current staffing levels and turnover, and ask directly about fall prevention measures, wound care protocols, and the cadence of family communications.
In the end, Highland Pines presents a compelling option for families prioritizing restorative rehab and a genuinely caring environment, provided the decision-makers are prepared to manage potential variability in staffing and safety oversight. For residents who value clear, relentless attention to ADLs, consistent supervision, and a facility with a modern, up-to-date feel, alternatives with stronger safety track records or more robust round-the-clock staffing may deliver greater peace of mind. If choosing Highland Pines, approach the move with a plan: establish explicit care goals tied to rehab milestones, insist on a transparent care plan with daily updates, and schedule repeat visits across different days and times to gauge consistency. When the goals align, recovery, mobility, and a warm, responsive caregiving culture, the result can be a meaningful bridge back to independence, with family confidence anchored in the proven strengths of the therapy team and the everyday kindness that many residents and families repeatedly celebrate.
137 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gregg County (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highland Pines Nursing Home in Longview, TX offers a comprehensive range of amenities and care services to ensure that residents have a comfortable and fulfilling living experience. The community boasts numerous amenities to cater to the diverse needs and preferences of its residents.
The beauty salon allows residents to pamper themselves and maintain their desired appearance, while the cable or satellite TV ensures they can enjoy their favorite shows and stay entertained. Community-operated transportation is available for residents who require assistance in getting around, whether it's for errands or social outings. The computer center enables residents to stay connected with loved ones or indulge in personal interests online.
Meals are served in the dining room, providing restaurant-style dining experiences that cater to individual dietary restrictions. Additionally, residents have access to a kitchenette if they prefer cooking their own meals. Housekeeping services ensure that living spaces are kept tidy and comfortable.
For recreation, the community offers a fitness room and gaming room for physical activities and mental stimulation. Residents can also enjoy outdoor spaces such as gardens, where they can relax and appreciate nature. The small library provides a quiet space for reading and intellectual pursuits.
Other amenities include telephone access, transportation arrangements for non-medical purposes, move-in coordination services, Wi-Fi/high-speed internet connectivity, and a wellness center that promotes overall health.
In terms of care services, Highland Pines Nursing Home offers 24-hour call systems and supervision to ensure the safety of residents at all times. Assistance with daily activities such as bathing, dressing, and transfers is provided as needed. Medication management is also available to ensure proper administration of medications.
The community emphasizes mental wellness through dedicated programs aimed at supporting residents' emotional well-being. Special dietary restrictions are accommodated to meet individual health needs.
Residents are offered various opportunities for engagement through concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. This fosters a sense of community and provides avenues for socialization and personal growth.
Highland Pines Nursing Home is conveniently located near cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essential services and recreational options within their local area.
This part of Longview, Texas offers a convenient location with easy access to a variety of healthcare facilities, including pediatricians, allergy specialists, oncologists, and surgical centers. The area is also home to reputable hospitals such as Good Shepherd Medical Center and Select Specialty Hospital. In terms of amenities, there are several pharmacies nearby for easy access to medications. When it comes to dining options, residents can enjoy a range of restaurants serving diverse cuisines like fast food, seafood, Tex-Mex, and more. For those seeking spiritual fulfillment, there are several places of worship within close proximity. Additionally, the presence of Akin Park provides a peaceful green space for relaxation and outdoor activities.
Highland Pines Nursing Home is located at 1100 North 4Th Street, Longview, TX 75601 in Harrison County, Texas
Highland Pines Nursing Home on seniors.fyi includes 6 photos including images showing nature, landscaping, outdoors, interior, dining, seating, garden, grass, and more.
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