Highland Pines Nursing Home in Longview, TX
Save1100 North 4Th Street, Longview, TX 75601
For more information about senior living options: (844) 490-3973
Highland Pines provides amazing, individualized care, and its staff are incredibly caring. The staff are friendly, attentive, and go above and beyond to meet residents' needs. The physical therapy team is well educated, courteous, and effective at helping residents regain strength. Residents are greeted by smiling faces and welcomed into a warm, professional environment. The rooms and facility are clean and well maintained, creating a comfortable setting. The front desk and administrative staff are kind, welcoming, and helpful. The care teams are compassionate and treat residents and families like family. The staff consistently go above and beyond to make residents feel loved and supported. Highland Pines is highly recommended by families for rehabilitation and nursing care. The facility provides engaging activities and a positive atmosphere that supports recovery.
A reviewer claims Highland Pines provides the worst patient services ever, with unprofessional staff who only attend to patients after complaints. A reviewer says the facility did not provide baths or assist with ADLs, and a resident's call light was out of reach, resulting in a fall. A reviewer calls the administrator lazy and criticizes the leadership as ineffective. A reviewer notes that some staff were rude and rough with a resident during a visit. A reviewer states they would not advise anyone to take their loved one to this facility. A reviewer reports safety concerns, including a resident falling on the second day and questions about compliance with life-safety codes. A reviewer describes the dining area as crowded and says there were not enough staff to attend residents, calling the service terrible. A reviewer describes the food as cold and unappetizing, likening it to prison food. A reviewer recounts neglect of wound care that led to septic shock. A reviewer claims there were not enough staff and nurses were often at the desk talking instead of helping residents.Highland Pines Nursing Home in Longview, TX is best suited for seniors who need skilled nursing care with a strong emphasis on rehabilitation. The strongest case is for post-acute residents - those recovering from a fall, surgery, or a period of medical instability who will benefit from daily therapy, attentive nursing oversight, and a supportive, family-like staff culture. The environment rewards residents who respond well to consistent encouragement from therapists and aides, and who appreciate visible warmth from front-line caregivers. In short, it serves best as a rehab-leaning, care-forward community where individual attention and a proactive therapy team drive progress.
That focus, however, means some families will want to consider alternatives. For anyone prioritizing long-term memory care, highly structured chronic medical supervision, or unwavering staffing consistency, other options may fit better. The building's age and d?cor may feel dated to those seeking the newest campus vibe, and families cautious about safety histories will want to review current inspection records and recent corrective actions. Those needing rigorous oversight and uniform experiences across shifts should investigate whether day-to-day operations at Highland Pines align with those expectations, especially during nights or weekends.
The top-tier pros center on personalized care and robust rehabilitation. Reviews repeatedly praise the therapy team for pushing residents to regain strength and for delivering education that translates to real, functional gains. The nursing and CNA staff earn consistent accolades for friendliness, attentiveness, and the sense that residents are treated like family. Clean rooms, a calm yet active atmosphere, and a schedule of daily activities contribute to a feeling of normalcy and engagement that families often seek in rehab-focused settings. The administrative side - efficient admissions, responsive front desk staff, and clear communication - also stands out when families are planning transitions.
Yet the experience is not uniformly smooth, and the most critical caveat is the variability in day-to-day staffing and care delivery that appears in a subset of reviews. Some accounts describe feel-good moments and quick responsiveness, while others report gaps: delays with activities of daily living, perceived neglect during shifts, or concerns about wound care and safety. A few families describe high-stress encounters with leadership or with night staff, including concerns about call light accessibility and the consistency of supervision. These mixed reports signal that the care picture at Highland Pines can swing depending on staff levels, shift coverage, and individual caregiver performance at any given time.
On balance, the favorable elements - effective therapy, compassionate CNA engagement, a clean and welcoming setting, and a climate that emphasizes dignity and warmth - often outweigh the drawbacks for residents oriented toward recovery and regular interaction. The facility has demonstrated visible improvements, including remodels and a palpable upgrade in the patient and family experience as described by several families. In scenarios where rehab momentum is the objective and the expectation is daily staff availability and personal attention, Highland Pines can deliver meaningful progress and a comforting atmosphere.
Given the range of experiences, the prudent decision path involves targeted due diligence. Prospective families should verify current staffing ratios on the shifts that will care for their loved one, tour during multiple times of day to observe how call bells are answered and how caregivers engage with residents, and request fresh data from state inspection reports and recent corrective actions. Ask specifically about wound care protocols, fall prevention measures, and how progress is communicated to families. If care continuity, transparency, and a consistently high level of nursing presence are nonnegotiable, it may be worth comparing Highland Pines with other Longview facilities that have steadier staffing patterns and proven safety records.
In the end, Highland Pines stands out as a capable, rehab-focused option for families who value a caring, therapy-driven culture and who are willing to monitor staffing reliability and safety metrics closely. It is less compelling for those seeking a uniform, modernized campus or highly predictable operations across shifts. When due diligence confirms solid staffing, clear communication, and strong rehabilitation momentum, Highland Pines can be a compelling path back to independence. If those assurances are uncertain, exploring alternatives with stronger, more consistent frontline staffing and documented safety performance is the prudent course.
137 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gregg County (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highland Pines Nursing Home in Longview, TX offers a comprehensive range of amenities and care services to ensure that residents have a comfortable and fulfilling living experience. The community boasts numerous amenities to cater to the diverse needs and preferences of its residents.
The beauty salon allows residents to pamper themselves and maintain their desired appearance, while the cable or satellite TV ensures they can enjoy their favorite shows and stay entertained. Community-operated transportation is available for residents who require assistance in getting around, whether it's for errands or social outings. The computer center enables residents to stay connected with loved ones or indulge in personal interests online.
Meals are served in the dining room, providing restaurant-style dining experiences that cater to individual dietary restrictions. Additionally, residents have access to a kitchenette if they prefer cooking their own meals. Housekeeping services ensure that living spaces are kept tidy and comfortable.
For recreation, the community offers a fitness room and gaming room for physical activities and mental stimulation. Residents can also enjoy outdoor spaces such as gardens, where they can relax and appreciate nature. The small library provides a quiet space for reading and intellectual pursuits.
Other amenities include telephone access, transportation arrangements for non-medical purposes, move-in coordination services, Wi-Fi/high-speed internet connectivity, and a wellness center that promotes overall health.
In terms of care services, Highland Pines Nursing Home offers 24-hour call systems and supervision to ensure the safety of residents at all times. Assistance with daily activities such as bathing, dressing, and transfers is provided as needed. Medication management is also available to ensure proper administration of medications.
The community emphasizes mental wellness through dedicated programs aimed at supporting residents' emotional well-being. Special dietary restrictions are accommodated to meet individual health needs.
Residents are offered various opportunities for engagement through concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. This fosters a sense of community and provides avenues for socialization and personal growth.
Highland Pines Nursing Home is conveniently located near cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essential services and recreational options within their local area.
This part of Longview, Texas offers a convenient location with easy access to a variety of healthcare facilities, including pediatricians, allergy specialists, oncologists, and surgical centers. The area is also home to reputable hospitals such as Good Shepherd Medical Center and Select Specialty Hospital. In terms of amenities, there are several pharmacies nearby for easy access to medications. When it comes to dining options, residents can enjoy a range of restaurants serving diverse cuisines like fast food, seafood, Tex-Mex, and more. For those seeking spiritual fulfillment, there are several places of worship within close proximity. Additionally, the presence of Akin Park provides a peaceful green space for relaxation and outdoor activities.
Highland Pines Nursing Home is located at 1100 North 4Th Street, Longview, TX 75601 in Harrison County, Texas
Highland Pines Nursing Home on seniors.fyi includes 6 photos including images showing nature, landscaping, interior, dining, outdoors, decor, seating, garden, and more.
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