Havencare Nursing And Rehabilitation Center
Save111 Ruthlynn Drive, Longview, TX 75601
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The care at Haven Care is described as amazing and personalized, with staff who are very caring. The rooms are spacious and feel like home for residents. The facility's care impressed family members, with praise for the entire staff, including the wound care nurse Misha Lisa. The kitchen staff is above amazing and the facility is very clean. The activity director, Lisa Halbrook, is praised as the absolute best in the area, enhancing residents' quality of life. Haven Care is described as kind, caring, and loving by a resident's family. A family member would recommend Haven Care Nursing & Rehabilitation Center to others.
One reviewer reported that nighttime staff stole her snacks and dismissed the concern with comments like a meeting had just occurred. A family member criticized the transition to The Oaks, noting no prior notice to families and a $200/month billing increase that drained the mom's funds. Multiple reviews described severe understaffing, removal of activities and TV for days, and only one nurse and one aide on a shift. A commenter said staff rarely answered call lights and sometimes told residents to "just piss yourself," which felt dehumanizing. There were claims of bedbugs and rapid development of Stage 2 bedsores in a short stay. A review alleged abuse and neglect, including physical injuries and lost belongings. Another family member stated long-term care for a resident with a genetic disease was denied after about five days. One account described staff as messy and causing family drama, with accusations of lies. An observer claimed abandonment concerns, with threats of abandonment charges if the family member wasn't present. The facility was cited for dignity issues and for abuse and neglect in at least one review.Haven Care Nursing & Rehabilitation Center in Longview, Texas, presents a complex picture in the stories shared by families and residents. On one hand, many describe a genuinely warm, home-like atmosphere where rooms are roomy and can be personalized, and where staff make a real, personal connection with patients. Several reviews highlight care that feels individualized and attentive, with particular praise for direct nurses and CNAs who form bonds with residents. In these accounts, the facility is portrayed as a place with caring hands and thoughtful touches, where the environment can be made comfortable and lived-in. One reviewer spoke of a loved one who passed away after a difficult illness, yet expressed gratitude for the care given by specific caregivers who stood out during that challenging time. The sentiment here is that, at its best, Haven Care can be a place of kindness, dignity, and meaningful daily life.
Yet within the same tapestry of experiences, there are persistent, troubling threads that recur across multiple accounts. One family recounts a heartbreaking lapse in safety and trust: a night shift worker allegedly stole snacks from a resident who was already struggling to speak clearly due to Parkinson's disease. The resident, embarrassed by her communication difficulties, reportedly endured the indignity of such events because she did not feel free to speak up or be heard. The reviewer recalls hearing staff make a hurtful remark about visiting family, and reports a pattern of dismissive responses when concerns were raised - an attitude that leaves the impression of a facility where vulnerable residents may be unseen or undervalued. The suggestion is not that every staff member behaves this way, but that the risk and fear felt by families when they perceive such behavior is real and lingering.
In another voice, a family member shares a positive contrast: praise for coma-like but heartening care in a brief stay for a loved one who died shortly after a two-week admission. They specifically name a wound care nurse, Misha Lisa, and note that "the entire facility" offered support during that period. This perspective underscores that there are caregivers at Haven Care who are capable of exceptional, compassionate work and that the kindness of a few can leave lasting, grateful memories for families - even amid broader concerns about quality and process.
The question of ownership and administrative communication surfaces powerfully in another thread. A family writes with bitterness about a transition where Haven Care was reportedly taken over by "The Oaks." They describe zero notice to families about the change, and a billing disruption that culminates in a significant monthly increase. The tone conveys anger and disappointment over how the transition was managed, including a lag in billing communications, a substantial increase in monthly charges, and the perception that long-term care and routine operations were destabilized. The writer contends that staff members who were present during the transition have since left, and they describe a workplace culture they deem wholly unprofessional. Phrases like "nursing home care in the state of Texas is abhorrent" and "this facility is no better" reflect a deep sense of distrust and frustration with the business side of care as much as with daily caregiving.
Another set of accounts centers on understaffing, operational strain, and the tangible consequences for residents. A reviewer laments a system where activities and even basic amenities like television have been curtailed for days, and where the ratio of staff to residents leaves limited capacity to assist with routines. The claim is that only one nurse and one aide are on duty for a substantial portion of the day, making it difficult to respond to calls or help residents to the bathroom in a timely way. Allegations extend beyond staffing to resident safety and dignity, including claims that a resident was left sitting in soiled clothing until changes could be made, and even that bedbugs were found on the premises. There are references to bedsores progressing to Stage 2, and to complaints filed with state authorities for dignity violations and abuse/neglect. If true, these experiences would point to serious systemic problems in care quality and resident safety.
The mosaic of reviews also captures a mixed, sometimes contradictory, portrait of the same facility. Some reviewers describe a culture of support and courtesy, with nightly staff who provide help and daytime personnel who go the extra mile. Others recount interactions that feel disrespectful or dismissive: an exhausting array of administrative hurdles, unresponsive communications, and a sense that some staff members create unnecessary drama or perpetuate misinformation. There are mentions of rude telephone interactions when seeking availability information, followed by contrasting notes of staff who were described as "super nice" and helpful. In this way, Haven Care emerges as a place where experiences can diverge dramatically from one family to the next, and even from shift to shift within the same building.
Among the most hopeful notes are the expressions of gratitude for specific individuals who go above and beyond. Several reviews single out particular staff members - especially in activity and kitchen roles - for praise. One author calls the activity director "the absolute best in the area," highlighting a program of outings, social events, and live entertainment that appears to enrich residents' days and provide meaningful moments of joy. A caregiver in a separate account refers to the administrator, billing office, nurses, aides, cooks, and the activity director as a cohesive team who genuinely care about residents. Another family member, Roger, emphasizes the sense that Haven Care can be a place where caring professionals make a tangible difference for loved ones, offering thanks and blessings for the people there. These voices underscore that the facility's strengths lie in the relationships built between staff and residents, and in the enthusiasm and energy of some teams.
Taken together, the collection of experiences at Haven Care Nursing & Rehabilitation Center reveals a facility of genuine warmth and human connection, tempered by serious, sometimes painful, concerns about safety, staffing, communication, and governance. On the positive side, families recount personalized care, compassionate nursing, and engaging activities that help residents feel valued and connected. On the challenging side, recurring themes of theft, alleged neglect, under-staffing, abrupt ownership changes, and incidents of dignity violations demand careful attention. For families considering Haven Care, the message that emerges is clear: the quality of care appears to depend heavily on which staff member is present, which shift is on, and how well management communicates and acts on concerns. The enduring lessons from these stories are the importance of vigilant visitation, proactive advocacy, and a sustained commitment to dignity, safety, and respectful treatment for every resident.
108 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gregg County (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Havencare Nursing and Rehabilitation Center is an assisted living community located in Longview, TX. This facility offers a range of amenities to enhance the residents' quality of life. There is a beauty salon on-site for personal grooming needs, along with cable or satellite TV in each room for entertainment. Community-operated transportation is available for outings and appointments, and there is a computer center for residents to stay connected.
The dining room offers restaurant-style dining with delicious meals prepared by the staff. Residents can also enjoy the convenience of having their own kitchenette in their fully furnished rooms. Housekeeping services ensure that the living spaces are clean and well-maintained.
For recreational activities, Havencare provides a fitness room, gaming room, garden, and outdoor space. There is also a small library for residents to relax and read. The wellness center promotes overall health and well-being. Wi-Fi/high-speed internet is available throughout the community.
In terms of care services, there is a 24-hour call system for assistance whenever needed. Trained staff provide 24-hour supervision as well as support with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications timely and accurately. Special dietary restrictions are accommodated, including diabetes diets.
The community arranges transportation both non-medical and to doctors' appointments for residents' convenience. Additionally, move-in coordination services make transitioning to Havencare seamless.
Residents have access to various nearby amenities outside the facility. There are four cafes, five pharmacies, 44 physicians, and 38 restaurants in close proximity. For cultural experiences or entertainment opportunities, there are two theaters nearby. Three hospitals are also conveniently located within reach.
With its wide range of amenities and care services, Havencare Nursing And Rehabilitation Center provides a comfortable and supportive environment for seniors in Longview, TX.
Havencare Nursing And Rehabilitation Center is located at 111 Ruthlynn Drive, Longview, TX 75601 in Harrison County, Texas
Havencare Nursing And Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, nurse, nursing home, and more.
Heritage At Longview Healthcare Center
Longview, TX
Extensive on-site amenities and 24/7 supervision (salon, dining, fitness, activities, library, garden, transport, wellness).
Heritage At Longview Healthcare Center reviews
Heritage At Longview Healthcare Center images
Heritage Manor
Longview, TX
Vibrant assisted living with easy access to numerous nearby dining, parks, healthcare, worship, and entertainment.
Summer Meadows
Longview, TX
Caring staff and quality care
Buckner Westminster Place
Longview, TX
Caring staff, clean facilities, and a wide range of activities across care levels.
Buckner Westminster Place reviews
Buckner Westminster Place images
Parkview On Hollybrook
Longview, TX
Comprehensive care options (assisted, independent, memory care) with extensive amenities and activities.
Clairmont Longview
Longview, TX
Strong physical therapy and friendly, attentive staff.
Clairmont Longview costs
Clairmont Longview reviews
Clairmont Longview images
Heartis Longview
Longview, TX
Caring staff, engaging activities, and a clean, welcoming environment.
Heartis Longview costs
Heartis Longview reviews
Heartis Longview images
Highland Pines Nursing Home
Longview, TX
Extensive amenities and rehab-oriented services (24-hour system, dining options, wellness and activities).
Highland Pines Nursing Home reviews
Highland Pines Nursing Home images
Arabella of Longview
Longview, TX
Caring staff, clean environment, and engaging activities.
Arabella of Longview costs
Arabella of Longview reviews
Arabella of Longview images
Understanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility
Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
Understanding the Full Cost of 24/7 In-Home Care: A Detailed Overview
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Exploring the World of Home Health Nurses: Qualifications, Roles, and Hiring Tips
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Interior
Nursing Home
Nurse
