Havencare Nursing And Rehabilitation Center in Longview, TX

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Havencare Nursing And Rehabilitation Center in Longview, TX

Havencare Nursing And Rehabilitation Center is a nursing home community in Longview, TX.

Information last verified:

111 Ruthlynn Drive, Longview, TX 75601

For more information about senior living options: (866) 208-4318

2.9 from 26 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
1
1 stars
13

Overall Review of Havencare Nursing And Rehabilitation Center

common 7 reviews mention this

Caring staff is frequently mentioned

Residents and families often describe the staff as kind, helpful, and supportive.

Multiple reviewers describe staff members as caring and responsive, including nurses, aides, and the kitchen team. Several families also say their loved ones received individualized attention and that day-to-day interactions felt supportive. One reviewer singled out help during complex insurance steps, and another praised the full team for being impressed with the care provided during a short stay.

caveat 3 reviews mention this

Staffing cuts are a recurring concern

Several reviews raise concerns about staffing levels affecting care coverage.

Some reviewers report that staffing was reduced after a change in ownership, describing situations such as one aide covering multiple halls and fewer aides/nurses per shift. Others mention care tasks like lifts and meal timing being negatively affected. Together, these comments point to concerns that residents may not be getting the level of support they need during busy periods.

caveat 4 reviews mention this

Serious care, safety, and dignity issues

Some families describe serious problems with safety, basic care, or dignity.

Several negative reviews describe breakdowns in routine care and safety, including call light responsiveness and allegations of abuse or neglect. Other reviewers describe severe outcomes, including a death shortly after being sent out for emergency care. There are also allegations of items being taken from a resident and the need for families to check more often because they did not feel the situation was trustworthy.

common 2 reviews mention this

Kitchen experience is mixed

Dining feedback ranges from praise for the kitchen to complaints about meal timing.

At least one reviewer praised the kitchen staff and described the facility as very clean. Another reviewer complained about meal delivery being scheduled late and pointed to operational issues after changes in ownership. The community is also set up for restaurant-style dining and includes dietary support in areas like special dietary restrictions.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 108 resident community capacity 108 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Gregg County (10 miles away) Gregg County (10 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Tomboni's Bistro (0.1 miles)
  • Goung Zhou (0.2 miles)
  • Sonic Drive-In (0.2 miles)
  • Tele's Mexican Restaurant (0.4 miles)
  • Olive Garden (0.7 miles)
  • Bubba's 33 (0.8 miles)
  • McDonald's (0.8 miles)

Hospitals

  • Wellness Professionals Advisors (0.3 miles)
  • Longview Regional Medical Center (0.8 miles)
  • Brentwood Outreach Center (1.3 miles)

Places of Worship

  • Longview Christian Church (0.4 miles)
  • St Mary's Catholic Church (0.5 miles)
  • Mobberly Baptist Church (1.6 miles)

Physicians

  • Mack Andy DDS (0.4 miles)
  • Shining Star Pediatric (0.4 miles)
  • Vision Source Longview (0.4 miles)
  • Hospitality Health Er (0.5 miles)
  • Sreeman N Jampana (0.6 miles)
  • Ryan Guillory MD (0.7 miles)
  • Hospitality Health Er (0.7 miles)

Theaters

  • AMC Longview 1 (0.5 miles)
  • Longview STM 14 & RPX (1.6 miles)

Parks

  • Akin Park (0.7 miles)

Pharmacies

  • Med-Shop Total Care Pharmacy (1 miles)
  • QVL Phamacy Holdings (1 miles)
  • Walgreens (1.1 miles)
  • Walmart Pharmacy (1.3 miles)
  • CVS Pharmacy (1.7 miles)

Cafes

  • Starbucks (1 miles)
  • Nanny Goat's Cafe & Feed Bin (1 miles)
  • Panera Bread (1.1 miles)
  • Starbucks (1.5 miles)

Frequently Asked Questions

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