Chapin Home For The Aging in Jamaica, NY

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  • Interior

    A quiet corridor in a hospital, featuring green and beige walls with photographs and a solitary chair.

  • Outdoors

    A guitarist performs for an audience of seniors enjoying a sunny day outdoors.

  • Building

    The entrance of a brick building labeled 'Chapin Home' with outdoor seating and umbrellas.

  • Architecture

    The entrance to a residential building, surrounded by vibrant flowers and under a clear blue sky.

  • Trees

    A serene park setting with benches, trees, and a clear sky.

  • Landscaping

    A view of a brick building surrounded by grass and trees under a cloudy sky.

  • Lighting

    A well-lit hallway featuring doors and colorful murals on the walls.

  • Entrance

    A sunny day at Chapin Home, showcasing its welcoming entrance and outdoor seating area.

  • Outdoor

    A serene outdoor setting featuring a tent, tables, and chairs under a clear sky.

Chapin Home For The Aging in Jamaica, NY

Chapin Home For The Aging is a nursing home community in Jamaica, NY.

Information last verified:

165 01 Chapin Parkway, Jamaica, NY 11432

For more information about senior living options: (866) 208-4318

4.4 from 127 reviews
5 stars
91
4 stars
20
3 stars
2
2 stars
3
1 stars
11

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2024

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Overall Review of Chapin Home For The Aging

common 30 reviews mention this

Staff friendliness shows up repeatedly

Residents and visitors consistently describe the staff as friendly, welcoming, and helpful.

Across many reviews, people mention being greeted warmly at the front desk and described staff who are kind and respectful. Visitors also highlight that staff members help them navigate check-in and find information, and some families say they feel reassured about their loved ones’ day-to-day experience. Even where other concerns appear, reviewers often still single out certain team members as especially supportive.

common 28 reviews mention this

Clean, well-kept building is a plus

Many reviewers praise the facility for being clean and well maintained.

A recurring theme is cleanliness: reviews describe immaculate spaces, sanitary conditions, and rooms that feel kept. Several visitors also mention having a comfortable experience during visits, including seeing residents dressed and engaged. At the same time, a minority of reviews raise concerns about cleanliness lapses like trash, lingering items, or odors, which is why this isn’t unanimous.

differentiator 10 reviews mention this

Care quality is strongly mixed

Residents receive help with daily care, but some reviews report serious care breakdowns.

The community offers skilled nursing and includes services residents may rely on for daily living assistance and medication support. In reviews, some families say their loved ones received good care and were well looked after. However, other reviewers describe missed basic needs, delays with responses, and medication or hygiene issues, including accounts that point to inadequate attention when needs were urgent.

caveat 3 reviews mention this

Social work communication concerns

Some families say social work communication was hard to reach and slow to respond.

Several reviews point to difficulty getting updates from social work, including repeated calls without clear follow-through. One review also describes frustration with an unreturned voicemail and lack of responsiveness about appointments. On the positive side, other reviewers specifically praise social workers by name and describe help with questions, but the communication complaints are still a recurring thread.

common 6 reviews mention this

Activities and engagement are uneven

Reviews describe activities and resident engagement, though not everyone feels they’re consistent.

The community includes scheduled daily activities and community-sponsored programming, and some reviews mention residents watching TV together, playing games, and participating in small group activities. Families also describe day-to-day engagement like visitors seeing residents dressed and involved. But a couple of reviewers say they didn’t see activities happening as expected, suggesting the schedule or level of engagement may vary by timing or unit.

caveat 2 reviews mention this

Facility updates are in progress

Some reviewers want more modern updates to the facility’s look.

A few reviews describe parts of the building or rooms as old or worn out and mention the need for improvements in appearance. Another review notes that renovations were underway and mentions noise during that period. Overall, impressions about the building’s condition are mixed, with some reviewers focusing on cleanliness and others on dated furnishings and limited visitor comfort.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 220 resident community capacity 220 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Security gate Security gate
  • Small library Small library
  • Spa Spa
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • John F Kennedy International (5 miles away) John F Kennedy International (5 miles away)
  • LaGuardia (6 miles away) LaGuardia (6 miles away)
  • Newark International (19 miles away) Newark International (19 miles away)
  • Westchester Cty (25 miles away) Westchester Cty (25 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Languages Spoken

  • Cantonese Cantonese
  • English English
  • French French
  • German German
  • Hindi Hindi
  • Italian Italian
  • Russian Russian
  • Spanish Spanish
  • Tagalog Tagalog

Nearby Places of Interest

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.7 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3.2 miles)
  • Queens Crossing (3.5 miles)
  • CVS Pharmacy (3.5 miles)

Transportation

  • MTA - Sutphin Boulevard Subway Station (1 miles)
  • MTA Subway - Briarwood (1.1 miles)
  • LIRR - Jay / Hall Tower (1.1 miles)
  • LIRR - Jamaica Station (1.1 miles)
  • Forest Hills – 71st Avenue (2.3 miles)
  • LIRR - Mets-Willets Point Station (3.4 miles)
  • MTA - Mets-Willets Point Subway Station (3.6 miles)

Parks

  • Cunningham Park (2 miles)
  • Forest Park (2.4 miles)
  • Flushing Meadows Corona Park (3.2 miles)
  • Alley Pond Park (3.2 miles)
  • Allenwood Park (6.9 miles)

Theaters

  • AMC Fresh Meadows 7 (2.1 miles)

Places of Worship

  • St Luke's Episcopal Church (2.3 miles)

Restaurants

  • Taco Bell (3 miles)
  • McDonald's (3.2 miles)
  • White Castle (3.3 miles)
  • Burger King (3.9 miles)
  • Bobby Van's Steakhouse (4.7 miles)
  • Air France Lounge (4.9 miles)
  • Ikraveit Foods (7.4 miles)

Hospitals

  • Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (5.6 miles)

Cafes

  • Starbucks (6.4 miles)
  • Starbucks (6.5 miles)
  • Starbucks (7.4 miles)

Physicians

  • 2 Pro Health Plaza (6.5 miles)
  • North Shore Gastroenterology Associates PC (7.3 miles)

Frequently Asked Questions

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