New Homestead Home For Adults

Pros

• The caring administrators and loving aides at The Homestead create a supportive environment for residents.
• Housekeeping staff are approachable and responsive to requests, ensuring residents feel comfortable and at home.
• Many families report smooth transitions for their loved ones into the facility, highlighting the kindness of the staff.
• Residents enjoy various activities that contribute to their overall well-being and engagement.
• Families express gratitude for the compassionate care provided to their relatives, especially in challenging situations.
• The facility offers reasonable pricing and decent accommodations, making it a suitable choice for many families.
• Several reviewers appreciate the cleanliness of the rooms and quality of food served at The Homestead.

Cons

• The facility needs an upgrade and the overall cleanliness is poor, as evidenced by issues like black mold and outdated safety certifications.
• There was a lack of staff to discuss necessary medications, leading to unsafe conditions for residents who require 24/7 care.
• The atmosphere of the community felt dark and depressing, resembling a prison rather than a welcoming environment for residents.
• The management was unresponsive when refund requests were made after a disappointing experience with inadequate care for their loved one.
• Some staff members provided misleading information about pet policies and facilities, leading to dissatisfaction with promises not kept.
• Residents’ rooms were not being adequately cleaned or maintained, resulting in neglect of essential care duties.
• The food quality was questionable, as some residents were used to fast food and found the healthy options unappealing.
• The location lacked parking options and did not meet specific needs for families considering the facility.

Review

The Homestead Retirement Residence has garnered a diverse range of reviews, reflecting varying experiences from families seeking care for their loved ones. The facility is praised by some for its caring administrators and attentive aides, who are described as loving and compassionate. Reviewers have highlighted the welcoming atmosphere, mentioning that the location is convenient and the living quarters are pleasant. Housekeeping staff have been commended for their approachability, with specific instances noted where residents' requests were promptly addressed—like changing curtains or finding options for additional physical therapy when insurance limitations arose.

Many families have shared positive experiences regarding the care provided to their loved ones. One reviewer noted how smoothly the transition was for their uncle into assisted living, emphasizing how well he was treated by the kind staff. This sentiment is echoed by others who feel reassured about their family members’ well-being in The Homestead's care. Residents have been reported to enjoy various activities offered at the facility, such as games, music sessions, and bingo, which contribute positively to their overall engagement and satisfaction.

However, not all feedback has been favorable. Some reviewers expressed significant concerns about cleanliness and safety within the facility. Specific complaints included unaddressed health issues like mold on ceilings and unsatisfactory conditions in restrooms. There were alarming accounts of neglectful practices where residents did not receive adequate assistance with basic needs like food or bathing. These distressing observations indicate that while some staff members are dedicated and kind-hearted, systemic issues within management and maintenance appear troubling.

Moreover, further negative reviews pointed towards a lack of communication regarding necessary medical arrangements upon admission. Families felt frustrated with inadequate responses to urgent queries related to medication management and overall health oversight. Some mentioned feeling trapped due to poor customer service while trying to navigate refunds or dissatisfaction with accommodations after choosing The Homestead—culminating in an overall perception that initial promises made during tours did not align with actual experiences once residents moved in.

One notable aspect discussed was pricing; while some families found it relatively reasonable compared to other facilities in the area, additional fees emerged when needing larger rooms or extra services—a point of contention for those who felt misled during their initial interactions with management. Even though certain aspects like food quality received mixed reviews—some residents preferred fast food over healthier options served—the general consensus seemed focused on whether expectations set prior to admission matched reality.

Lastly, there appeared to be a sentiment that appreciation for specific staff members often contrasted against a backdrop of overarching structural shortcomings at The Homestead. While many employees were recognized for their hard work amid difficulties posed by COVID-19 restrictions—particularly in ensuring emotional support during visits—the sense remained that enhanced oversight could vastly improve resident experience across the board.

In conclusion, The Homestead Retirement Residence seems to present a dichotomy between positive interpersonal interactions fostered by diligent staff members versus problematic operational standards that leave much room for improvement. Families considering this facility may wish to weigh individual accounts carefully while maintaining realistic expectations based on both commendable efforts from certain employees as well as areas requiring significant attention from management moving forward.

This part of Kew Gardens, New York, offers convenient access to various transportation options including the MTA Subway and LIRR stations, making it easy for seniors to travel around the city. The neighborhood is in close proximity to places of worship such as St Luke's Episcopal Church, providing a sense of community and spiritual support. Additionally, residents can enjoy nearby parks like Forest Park and Flushing Meadows Corona Park for recreational activities and relaxation. There are several pharmacies in the area for easy access to medication and healthcare needs. While there are limited theater options close by, there is a variety of restaurants offering diverse cuisines within a few miles' radius. Furthermore, seniors can find comfort in knowing that Kings County Hospital Center is located within a reasonable distance for any medical emergencies or healthcare services they may require.

Transportation

• MTA Subway - Briarwood (0.6 miles)
• Forest Hills – 71st Avenue (1.1 miles)
• LIRR - Jamaica Station (1.3 miles)
• MTA - Sutphin Boulevard Subway Station (1.4 miles)
• LIRR - Jay / Hall Tower (1.4 miles)
• LIRR - Mets-Willets Point Station (3.1 miles)
• MTA Subway - Euclid Ave (3.1 miles)

Places of Worship

• St Luke's Episcopal Church (0.8 miles)

Parks

• Forest Park (0.9 miles)
• Flushing Meadows Corona Park (2.7 miles)
• Cunningham Park (3.6 miles)
• Alley Pond Park (4.8 miles)
• Herbert Von King Park (6.2 miles)
• McCarren Park (6.3 miles)
• Astoria Park (6.4 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (3.2 miles)
• Queens Crossing (3.6 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (3.7 miles)

Theaters

• AMC Fresh Meadows 7 (3.3 miles)

Restaurants

• Taco Bell (3.9 miles)
• McDonald's (4.3 miles)
• Bobby Van's Steakhouse (4.8 miles)
• White Castle (4.8 miles)
• Air France Lounge (5 miles)
• Burger King (5.2 miles)
• Ikraveit Foods (6.2 miles)

Cafes

• The West (6.3 miles)

Hospitals

• Kings County Hospital Center (6.9 miles)