Jamaica Hospital Nursing Home in Jamaica, NY

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  • Interior

    A bright and clean hospital waiting room with chairs and large windows.
  • Windows

    A modern waiting room with people sitting and conversing.
  • Dining

    A chef and a server assisting elderly residents in a nursing home dining hall.
  • Lighting

    People standing in a modern lobby with comfortable seating and large windows.
  • Lobby

    A modern hospital waiting room with seating and a reception desk.
  • Healthcare

    A therapist assists a patient with exercises using a therapy ball in a rehabilitation setting.
  • Reception

    A patient approaches the hospital reception desk, where medical staff are ready to assist.

Jamaica Hospital Nursing Home in Jamaica, NY

Information last verified:

89-40 135Th Street, Jamaica, NY 11418

For more information about senior living options: (844) 490-3973

3.7 from 95 reviews
5 stars
56
4 stars
8
3 stars
4
2 stars
0
1 stars
27

Overall Review of Jamaica Hospital Nursing Home

Pros

  • pro The staff here are impeccable and treat residents like family, showing exceptional patience and professionalism.
  • pro They are attentive, caring, and professional, consistently going the extra distance to take care of residents.
  • pro The facility is clean, secure, and well-appointed, and it is well-maintained.
  • pro The rehabilitation department is excellent and helps residents regain independence.
  • pro The nurses, aides, therapists, doctors, and social workers are kind, attentive, and dedicated to residents' well-being.
  • pro The care team demonstrates compassion and provides comfort during difficult times, giving families peace of mind.
  • pro The front desk, security personnel, and other staff are courteous, helpful, and communicative.
  • pro The rooms are spacious and clean, and the setting is welcoming for residents and visitors.
  • pro The facility offers engaging activities and programs that keep residents happy and involved.

Cons

  • pro The reviewer notes a young nurse disrespected them and injured their arms during a blood draw, ignoring their pleas.
  • pro The reviewer does not recommend sending a loved one here and suggests choosing somewhere else.
  • pro Social workers and staff are said to lack empathy and compassion for both families and patients.
  • pro Noreen Bock is described as rude, dismissive, and unprofessional.
  • pro The head social director is described as rude, dismissive, and busy, failing to engage in serious conversations.
  • pro Rupa Gharti Magar, a new social worker on the fourth floor, is said to lack sympathy, provide few resources for discharge, and to kick people out of her office, not returning calls for hours; both should be fired.
  • pro The facility is described as completely unacceptable and unsafe for elderly care; Rosie the director is unprofessional and hung up on calls.
  • pro A father developed a serious infection that went unnoticed, his bed was unplugged, and the environment felt negative with no genuine care or compassion toward residents.
  • pro The reviewer says this place should be shut down and thoroughly investigated.

Review

This Jamaica Hospital Nursing Home is best suited for families that prioritize aggressive rehabilitation and solid medical oversight in a hospital-adjacent setting. The facility earns its strongest marks from families seeking short- to medium-term post-acute recovery, where dedicated therapists and nursing teams can work toward meaningful gains in mobility and independence. The rehab department is repeatedly described as capable and patient, with therapists who push for real progress and a nursing cadre that keeps care plans moving. Cleanliness, secure surroundings, and a hospital-connected environment further appeal to families that want transparent medical oversight and the peace of mind that comes with easy access to physicians on site. In short, this is a practical choice for those who want structured rehab, daily clinical input, and a facility that feels orderly and well-maintained.

However, several reviews counsel caution and clearly indicate that this community may not be the right fit for every situation. Families with a strong emphasis on consistently compassionate social work, proactive family communication, and timely physician responsiveness may want to explore alternatives. Complaints about social workers and administrative leadership, specifically around empathy, accessibility, and rapid follow-through, underscore a potential gap between care delivery and family expectations. Reports of inconsistent CNA engagement, delayed responses, and gaps in discharge planning also suggest that the level of daily advocacy a family requires must be factored in. When the need is for steady, uniformly excellent interpersonal support in addition to clinical care, this campus may fall short for some.

The positives in rehabilitation, cleanliness, and overall clinical competence generally offset many of the downsides for families focused on recovery. Across multiple accounts, residents benefit from attentive nursing care, professional therapists, and a structured regimen that yields tangible gains in mobility and independent function. The building’s upkeep and the surrounding environment create a reliable, comfortable backdrop for rehab work. Residents frequently note that doctors visit regularly and that the care team coordinates effectively across disciplines, nurses, therapists, and support staff, during the healing process. For short-term stays where the objective is to restore function and discharge home, these strengths can translate into real, measurable progress and a smoother transition back to community living.

Still, the cons carry enough weight to affect long-term placement decisions. Vulnerable families should consider the risk of uneven care quality, especially for residents who require constant, high-touch supervision. Several reviews point to overworked CNAs, communication bottlenecks with social services, and even instances where critical needs appeared to be overlooked or delayed. Concerns about bed safety, timely medication administration, and accuracy of discharge instructions surface in a meaningful minority of stories. Food variety and mealtime experience also appear uneven, which matters for residents with picky appetites or dietary restrictions. In cases where dementia care or complex medical management demands relentless, transparent communication and rapid problem-solving, these drawbacks can overshadow the rehabilitation strengths.

For families weighing options, three groups should approach Jamaica Hospital Nursing Home with heightened scrutiny. First, seniors requiring sustained, compassionate daily social-work support and proactive family outreach should compare this facility with options that demonstrate more consistent, empathetic engagement from social leadership. Second, families who place a premium on timely clinician communication and rapid responsiveness should verify the availability of attending physicians and established, predictable channels for updates. Third, if safety concerns, infection control, or wound/skin-care vigilance have previously caused worry, seek environments known for stronger day-to-day oversight and fewer reported lapses. In these scenarios, alternatives with track records of steadier staffing and more proactive family collaboration may prove a wiser long-term choice.

In practical terms, families opting to move forward here should come prepared to establish a rigorous advocacy plan. Schedule early conversations with therapy and nursing leadership to align goals, and request direct, daily updates from floor nurses about changes in care plans and new symptoms. Insist on a clear discharge trajectory with timelines, and ask for regular family conferences that include the attending physician, PT/OT leads, and the social worker responsible for the case. Given the hospital-connected setting, insist on timely procedural follow-through and written instructions for medications, meals, and activity schedules. Visit frequently, observe interactions on the unit, and seek to meet the CNA team members who will spend the most time with the resident, setting expectations around responsiveness and accountability. The goal is to leverage the rehab strengths while actively monitoring and addressing the communication and staffing concerns that recur in reviews.

Overall, Jamaica Hospital Nursing Home stands out as a credible option for families prioritizing robust rehabilitation, clinical supervision, and a clean, well-organized environment. It is a strong fit for residents who can benefit from a hospital-adjacent setting and for families prepared to participate actively in care coordination. The facility’s realities demand a candid willingness to advocate and to press for timely information; when that stance is taken, the rehab gains and professional care can be meaningful and sustainable. For those who cannot tolerate variability in social-work support or sporadic physician communication, or who require uniform daily empathy and flawless day-to-day oversight, this community should be weighed against alternatives that promise more consistent interpersonal care. In the end, Jamaica Hospital Nursing Home remains a solid, practical option for recovery-focused care, but not without caveats that can redefine suitability depending on the family's priorities and the resident’s needs.

Features

Housing

  • 226 resident community capacity 226 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John F Kennedy International (5 miles away) John F Kennedy International (5 miles away)
  • LaGuardia (6 miles away) LaGuardia (6 miles away)
  • Newark International (18 miles away) Newark International (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Jamaica Hospital Nursing Home in Jamaica, NY offers a wide range of amenities and care services for seniors in need of assisted living. The community features a beauty salon, cable or satellite TV, community-operated transportation, a computer center, and a fitness room for residents to enjoy. The facility is fully furnished and also includes a gaming room, garden, small library, and outdoor space.

Residents can enjoy restaurant-style dining in the on-site dining room or take advantage of the kitchenette available in their private living spaces. Housekeeping services are provided to ensure that common areas and individual rooms are kept clean and tidy. The community also offers move-in coordination assistance to make the transition as smooth as possible.

In terms of care services, there is a 24-hour call system and supervision to ensure the safety and well-being of residents at all times. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary needs are accommodated with diabetes diets and other specific restrictions.

Transportation arrangements are available for non-medical purposes as well as for doctor's appointments. A wellness center is on-site to promote physical health and mental well-being among residents. Wi-Fi/high-speed internet is provided throughout the community to keep residents connected with loved ones.

Additionally, there are various activities offered including concierge services for special requests or assistance needed by residents. Fitness programs are available to help seniors stay active, along with planned day trips and resident-run activities. There are plenty of nearby amenities including parks, pharmacies, restaurants, transportation options, places of worship, and theaters for residents to explore and enjoy.

Overall, the Jamaica Hospital Nursing Home provides a comprehensive range of amenities and care services in a comfortable and supportive environment for seniors in need of assisted living in Jamaica, NY.

Nearby Places of Interest

Transportation

  • LIRR - Jamaica Station (0.4 miles)
  • MTA - Sutphin Boulevard Subway Station (0.4 miles)
  • LIRR - Jay / Hall Tower (0.5 miles)
  • MTA Subway - Briarwood (0.6 miles)
  • Forest Hills – 71st Avenue (2.1 miles)
  • JFK AirTrain (2.8 miles)
  • Avis Rent A Car (2.9 miles)

Parks

  • Forest Park (1.5 miles)
  • Cunningham Park (3.3 miles)
  • Flushing Meadows Corona Park (3.5 miles)
  • Alley Pond Park (4.5 miles)
  • Herbert Von King Park (6.9 miles)
  • McCarren Park (7.1 miles)

Places of Worship

  • St Luke's Episcopal Church (1.8 miles)

Pharmacies

  • Walgreens (1.9 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.7 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (3.8 miles)
  • CVS Pharmacy (3.9 miles)
  • Walgreens (4.2 miles)

Theaters

  • AMC Fresh Meadows 7 (3.3 miles)

Restaurants

  • Bobby Van's Steakhouse (3.9 miles)
  • White Castle (4.1 miles)
  • Air France Lounge (4.1 miles)
  • Taco Bell (4.1 miles)
  • McDonald's (4.4 miles)
  • Burger King (5.2 miles)
  • Ikraveit Foods (7.2 miles)

Hospitals

  • Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (6.8 miles)
  • Kings County Hospital Center (7.3 miles)

Cafes

  • The West (7.1 miles)

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