Silvercrest
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144 45 87Th Avenue, Jamaica, NY 11435
For more information about senior living options: (844) 490-3973
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The wound care team is very friendly and seen quickly, with a kind and efficient doctor. The security guard on duty is polite and helpful. The staff are friendly and helpful, and the location and parking are convenient. The facility is clean and well maintained with courteous staff. The service is excellent, and the staff remember you and treat you accordingly, often going above and beyond. The PT and OT are terrific, encouraging clients to achieve their goals with expertise and humor. The staff are compassionate, professional, and attentive to patient needs. The kitchen and dining staff provide enjoyable meals and a positive dining experience. The notary staff are accommodating and dependable, making important documents easier for families. The atmosphere is welcoming and the care is top notch, with patients and families feeling respected. The care team is patient, kind, and dedicated to helping loved ones recover. The environment is described as a bright spot in treatment.
The facility has staff who do not care for the patients. CNAs are overworked and cannot provide adequate care. There are patients with severe bedsores who do not seem to be cared for. Patients are left in wheelchairs sitting in urine and feces for hours. The staff do not take seriously when a loved one is hurt by negligence. Some nurses and aides are rude to visitors who express concern. The facility is described as a disgrace and the incompetence of much of the staff is astonishing. There are accusations that reviews are deleted to improve the facility's image. Front desk staff are not supportive or friendly. Some aides are not nice and do not provide adequate services. A patient had to crawl to the bathroom without CNA assistance. Management and staffing need to be reconsidered to improve care. The facility is perceived as not effectively preventing UTIs and bedsores.Silvercrest Rehabilitation and Nursing Center in Queens stands as a facility that draws a tapestry of opinions from families, visitors, and patients. On one hand, the wound care program is repeatedly praised for speed, warmth, and effectiveness. "Very friendly team, was seen quickly and with a lot of care. Would recommend this wound care to anyone, Dr. is kind and very efficient." In several accounts, the wound care staff and the doctor are described as attentive, professional, and genuinely concerned with healing. For some families, the wound care experience is a bright spot - consistent, thorough, and reassuring, with the sense that the treatment team remembers the patient and takes the time to explain what's happening. Even those who come for wound care note a level of care that feels individualized and dependable.
Beyond wound care, opinions about the rehab campus reveal a more mixed picture. Many reviewers emphasize a clean environment and a generally friendly, helpful staff. Phrases like "The place is clean, I appreciate it," and "Great staff. Clean environment!!" show up alongside comments about competent therapy teams. The physical therapy and occupational therapy programs are singled out as strong points by some families, with notes that the therapists "gently but firmly push clients to achieve the goals with humor and their expertise." In these voices, the facility demonstrates moments of genuine support, professionalism, and the ability to make families feel that their loved ones are in capable hands.
Yet a large portion of feedback centers on concerns about staffing levels, workload, and consistency of care on the rehab floors. Several reviewers describe CNAs as overworked and understaffed, with patients who have severe bedsores or are at risk for UTIs not receiving timely attention. Specific complaints include patients being left on wheelchairs in urine or stool for hours, and a sense that some shifts are better than others in how they respond to basic needs. There is a recurring sentiment that while some nurses are wonderful and caring, others can be rude or unresponsive, especially when family members raise valid questions about care. The repeated caution from these accounts is to stay vigilant and to advocate loudly for loved ones, because "developing UTIs and infections are serious at a rehab facility," and urgent improvements are often needed.
The experiences extend to the administrative and visitor side of the facility as well. First impressions during sign-in can feel confusing for a first-time visitor, and several accounts mention that the front desk staff were not consistently supportive or welcoming. However, a counterbalancing positive note comes from security personnel and some front-desk interactions, with at least one reviewer highlighting a polite and helpful security guard at checkout. Notaries and families who rely on power-of-attorney, wills, and trusts point to the facility's ability to accommodate notary visits and to coordinate with staff, noting that the process can be smooth and reassuring in stressful times.
Families who rely on the social and emotional environment add further dimensions to the portrait. A handful of reviewers celebrate the center for being a place where families feel seen and cared for, with references to friendly, compassionate staff who remember patients and treat families with respect. In contrast, another voice laments a lack of heart among some nurses, accusing certain staff of slow work and a perceived lack of concern for patients' wellbeing. A few posts even share harrowing accounts of alleged negligence, including a death that a family attributes to the facility's handling of feeding tubes, and warnings to others to be careful with loved ones. In the strongest terms, some reviewers urge families to seek care elsewhere and to push for meaningful oversight and inspections.
In the midst of these tensions, there are also affirmations of gratitude and resilience. A longtime guest who has been receiving wound care there for weeks describes the staff as "ALL the staff are very nice & caring;? I would highly recommend anyone and everyone to go here." Another letter from a family member expresses heartfelt thanks for a relative who survived a prolonged health battle, crediting the staff for compassion, professionalism, and unwavering support - "the incredible care he's receiving here" helped turn a difficult period into a hopeful path forward. Even reviews that visit the facility for non-clinical reasons - noting the kitchen, dining experiences, and the overall atmosphere - tend to converge on a central truth: Silvercrest can feel like a welcoming place when treatment teams and care coordinators align their efforts with patient and family needs.
Overall, Silvercrest Rehabilitation and Nursing Center presents a complex, real-world portrait of a facility capable of outstanding clinical care in certain domains - especially wound care and therapy - while grappling with systemic challenges many families find frustrating. The stories advocate for continuous, active involvement from family members, persistent advocacy for timely care, and persistent, constructive reporting to safeguard patient wellbeing. For some, the experience is a beacon of professional, compassionate care; for others, a cautionary reminder that care quality can vary by shift, by staff, and by the level of oversight in place. The common thread across all voices is a deep care for loved ones and a desire to see consistent, high-quality care, clean environments, respectful communication, and robust accountability at every level of the organization.
320 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John F Kennedy International (5 miles away) LaGuardia (6 miles away) Newark International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Silvercrest in Jamaica, NY is a vibrant and enriching assisted living community that offers comprehensive care services and an array of exceptional amenities for seniors looking to maintain an independent and fulfilling lifestyle.
Residents at Silvercrest can enjoy the convenience of fully furnished apartments with private bathrooms and spacious kitchenettes, providing them with a comfortable and homely living space. The community offers 24-hour call systems and supervision, ensuring residents feel safe and secure at all times.
The amenities at Silvercrest are designed to cater to the diverse needs and interests of residents. For those who enjoy staying active, there is a fitness room available, as well as resident-run activities and planned day trips to keep them engaged and social. The gaming room provides an opportunity for friendly competition, while the small library offers a serene space for reading and relaxation.
Delicious meals prepared by professional chefs are served in the elegant dining room on-site, accommodating special dietary restrictions for those with diabetes or other dietary needs. Residents can also indulge in restaurant-style dining experiences for added variety.
Silvercrest goes above and beyond by providing services such as housekeeping, move-in coordination, beauty salon facilities, wellness centers, computer centers, Wi-Fi/high-speed internet access, cable or satellite TV connections, transportation arrangements (both community-operated and non-medical), transportation to doctors' appointments, and medication management.
Nestled in the heart of Jamaica, NY, Silvercrest offers convenient access to numerous parks, pharmacies, restaurants, transportation options,and places of worship nearby. Whether it's exploring the local green spaces or enjoying cultural events at nearby theaters,the community ensures that residents have plenty of opportunities for entertainment and socialization.
At Silvercrest in Jamaica,NY,seniors will find not only a warm home but also compassionate care services tailored to their individual needs. The dedicated staff provides assistance with activities of daily living such as bathing,dressing,and transfers.The mental wellness program focuses on promoting emotional well-being and overall happiness.
With its exceptional amenities, care services, and accessible location, Silvercrest offers a welcoming and supportive community for seniors seeking a fulfilling and comfortable assisted living lifestyle.
Silvercrest is located at 144 45 87Th Avenue, Jamaica, NY 11435 in Queens County, New York
Silvercrest on seniors.fyi includes 3 photos including images showing interior, lobby, waiting area, elevator, decor, and more.
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Maintaining cognitive fitness through engaging in various brain games, both traditional and digital, is crucial for seniors as it enhances memory retention, problem-solving abilities, and emotional well-being while helping to protect against age-related decline. A holistic approach that includes diverse activities, physical exercise, a balanced diet, and social interaction further supports mental health and cognitive function.
Interior
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