Margaret Tietz Center For Nursing Care

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  • Interior

    A spacious and modern office lobby featuring elegant flooring and bright lighting.

  • Building

    A view of a modern residential building in an urban setting, showcasing its architectural design against a clear blue sky.

  • Architecture

    A modern building showcasing a combination of brick and glass architecture.

  • Windows

    A modern building featuring multiple windows and a simple architectural design.

  • Dining

    An elderly woman in a hospital bed enjoying her meal.

  • Lighting

    A well-lit corridor featuring a framed photograph and glass doors leading to another area.

  • Entrance

    An elderly person stands outside a building, using a walker for support.

  • Outdoor

    Signage for Margaret Tietz, part of the Center Light Health Systems.

  • Wheelchair

    An elderly man stands outdoors, gesturing while holding a walking stick next to a wheelchair.

  • Caregiver

    A senior person enjoying a snack in a hospital setting, surrounded by personal items.

Margaret Tietz Center For Nursing Care

164 11 Chapin Parkway, Jamaica, NY 11432

For more information about senior living options: (844) 490-3973

4.4 from 100 reviews
5 stars
70
4 stars
20
3 stars
2
2 stars
0
1 stars
8

Skilled Nursing Facility

Overall Review of Margaret Tietz Center For Nursing Care

Pros

  • pro The staff are attentive and supportive.
  • pro The therapists do excellent work.
  • pro The facility is very clean and well maintained.
  • pro The garden area is beautiful and relaxing.
  • pro The PT program is great.
  • pro The facility has clean, private rooms.
  • pro The front desk staff are warm and friendly.
  • pro The nurses, doctors, and staff are professional and friendly.
  • pro The facility is spotless and well organized.
  • pro The outdoor patio provides a pleasant space for patients and families.
  • pro The director Ricardo is fantastic.
  • pro The staff are kind, competent, and caring.

Cons

  • pro People should not take their loved ones here.
  • pro The place is bad and should be avoided.
  • pro There is a roof leak on the top floor and it won't be fixed.
  • pro The ceiling tiles are stained and replacements still stain.
  • pro There is a bug problem.
  • pro The food is substandard and served late to non-ambulatory patients.
  • pro The facility appears to be understaffed.
  • pro There was a Covid outbreak and proper precautions were not taken.
  • pro Management responded with excuses rather than addressing concerns.
  • pro The elevator stops on every floor, which is problematic.

Review

The collection of reviews paints Margaret Tietz Nursing and Rehabilitation Center as a place that many families find welcoming, clean, and capable, with a strong emphasis on patient- and family-centered care. Several reviewers describe the environment as home-like, noting that staff are attentive, supportive, and deeply involved in the well-being of their loved ones. The facility's appearance and grounds consistently come up in a positive light - high marks for cleanliness, well-maintained rooms, and a garden area that residents and families enjoy. For some, transferring a loved one there was "the best decision," underscoring a broadly favorable impression of the care ethos and the therapeutic programs offered.

Therapy and daily care are frequently highlighted as strong points. The rehab programs, particularly the physical therapy (PT) component, are described as excellent, with ongoing attention from therapists and a general sense that clinicians are skilled and encouraging. Several reviews mention a warm, professional nursing and rehabilitation staff, including CNAs and nurses who are described as kind, compassionate, and capable. The commitment to maintaining an orderly, clean facility is echoed across many entries, with gardens and private rooms often singled out as notable amenities that contribute to a calming and pleasant atmosphere for residents and their families.

Despite the many positive remarks, there are clear cautions and criticisms raised by some reviewers. A particularly serious account describes a COVID-19 outbreak where the client alleges staff were unmasked, a resident was placed in a group dining setting despite high risk, and the outcome was hospitalization and death. The reviewer also accuses the facility of failing to provide an adequate care plan and to communicate effectively, calling the experience cruel and indicating a pattern of care failures. This strongly negative perspective stands in contrast to the many favorable comments and serves as a stark reminder that experiences can vary significantly in a long-term care setting.

Other reviews reflect a mix of praise and operational concerns. One reviewer notes a friendly, clean environment and good food variety, but points out issues with some staff not identifying themselves when entering a room and an incomplete medical board in a resident's room. Another post carries a strong negative stance, criticizing roof leaks, stained ceiling tiles, a bug problem, substandard food served late to non-ambulatory patients, and under-staffing, with a COVID outbreak cited as evidence of insufficient precautions. An update suggests that the facility reached out with explanations after the public post, highlighting the tension that can exist between care experiences and administrative responses.

There are also numerous, emphatic affirmations of quality and leadership. Several comments celebrate a director described as "Fantastic" and capable of cultivating a positive atmosphere. Reviews recount favorable experiences on multiple visits, with family members noting that nurses, CNAs, physical and occupational therapists, and aides are generally supportive, patient, and effective. The building is frequently described as spotless, and the staff as personable and professional. One reviewer emphasizes how problems are typically addressed promptly by supervisors, while another fondly recalls the facility's outdoor patio as a meaningful space for residents and families to sit and enjoy the weather.

Personal testimonies also commend specific staff members who left a lasting impression. Blossom, described as a "Godsend," receives particular praise for the high level of care and compassion shown toward a sister living at the center. Marie at the front desk is repeatedly described as professional and warm, contributing to a welcoming first impression for visitors. Across several narratives, the sentiment is that while the facility has strengths in cleanliness, staff competence, and therapeutic programming, the experiences of individual residents and families can hinge on the day, the shift, and the specific staff members on duty.

Overall, readers can discern a pattern of strong, positive experiences in terms of environment, cleanliness, and professional dedication, interwoven with significant concerns about consistency in care, communication, and resource constraints. The reviews frequently praise the garden, private rooms, and the general ambiance, while also acknowledging that understaffing, communication gaps, or lapses in infection control can lead to distressing outcomes for some residents. For families considering Margaret Tietz, the prevailing message is to weigh the excellent, compassionate care evident in many interactions against the potential for variability in day-to-day operations and the seriousness of the concerns voiced in a few accounts.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John F Kennedy International (5 miles away) John F Kennedy International (5 miles away)
  • LaGuardia (6 miles away) LaGuardia (6 miles away)
  • Newark International (19 miles away) Newark International (19 miles away)
  • Westchester Cty (25 miles away) Westchester Cty (25 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Margaret Tietz Center for Nursing Care in Jamaica, NY is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The center provides numerous amenities to enhance the quality of life for its residents. These include a beauty salon to help residents look and feel their best, cable or satellite TV for entertainment, community-operated transportation for convenient access to nearby locations, a computer center for staying connected online, and a dining room where residents can enjoy delicious and nutritious meals prepared by the staff. In addition, there is a fitness room to promote physical health, a gaming room for recreational activities, a garden to enjoy outdoor space, a small library for reading enthusiasts, telephones for easy communication, move-in coordination assistance for a smooth transition into the community, private bathrooms for added privacy, restaurant-style dining experience and high-speed internet access.

Care services at the Margaret Tietz Center are available 24/7 and include assistance with activities of daily living such as bathing and dressing. The staff also provides supervision around the clock to ensure the safety of all residents. Medication management is provided to ensure proper administration of medications, while special dietary restrictions can be accommodated. Transportation arrangements are available both non-medical purposes as well as doctor's appointments. Mental wellness programs are also offered to support the emotional well-being of residents.

The assisted living community offers various activities to keep residents engaged and entertained. Services such as concierge services assist in meeting resident needs while fitness programs promote physical activity. Planned day trips offer opportunities for exploration and adventure outside of the community. Resident-run activities allow individuals to take an active role in planning events that interest them, while scheduled daily activities provide structure and social interaction.

The Margaret Tietz Center enjoys close proximity to several parks, pharmacies, restaurants transportation options nearby making it convenient for residents to access essential services or engage in recreational pursuits.

Overall, the Margaret Tietz Center for Nursing Care in Jamaica, NY offers a comfortable and supportive environment for seniors who are looking for assisted living services. With a variety of amenities, care services, and engaging activities, residents can enjoy a fulfilling and enriching lifestyle in this community.

Nearby Places of Interest

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.7 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3.2 miles)
  • Queens Crossing (3.5 miles)
  • CVS Pharmacy (3.6 miles)

Transportation

  • MTA - Sutphin Boulevard Subway Station (1 miles)
  • MTA Subway - Briarwood (1 miles)
  • LIRR - Jay / Hall Tower (1.1 miles)
  • LIRR - Jamaica Station (1.1 miles)
  • Forest Hills – 71st Avenue (2.3 miles)
  • LIRR - Mets-Willets Point Station (3.4 miles)
  • MTA - Mets-Willets Point Subway Station (3.6 miles)

Parks

  • Cunningham Park (2.1 miles)
  • Forest Park (2.4 miles)
  • Flushing Meadows Corona Park (3.2 miles)
  • Alley Pond Park (3.3 miles)
  • Allenwood Park (6.9 miles)

Theaters

  • AMC Fresh Meadows 7 (2.1 miles)

Places of Worship

  • St Luke's Episcopal Church (2.2 miles)

Restaurants

  • Taco Bell (3 miles)
  • McDonald's (3.2 miles)
  • White Castle (3.3 miles)
  • Burger King (4 miles)
  • Bobby Van's Steakhouse (4.7 miles)
  • Air France Lounge (4.9 miles)
  • Ikraveit Foods (7.3 miles)

Hospitals

  • Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (5.6 miles)

Cafes

  • Starbucks (6.4 miles)
  • Starbucks (6.6 miles)
  • Starbucks (7.4 miles)

Physicians

  • 2 Pro Health Plaza (6.6 miles)
  • North Shore Gastroenterology Associates PC (7.3 miles)

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