Premier Home Health Care - Queens

Pros

• The hiring process for a registered nurse was very professional, and the manager was super nice and welcoming, even to new grads, with career guidance.
• The company has great hospitality and staff, and is recommended to families.
• Beverley's Home Healthcare delivers a family-oriented approach and provides security for loved ones.
• It offers a close-knit community environment that stands out from impersonal big business.
• The management and staff are very professional.
• Beverley's Home Health Care surrounds seniors with genuine, caring people, making them feel at home.
• The agency is among the best nursing care agencies in New York; the staff are professional, caring, and genuinely helpful, and the owner has been especially kind.
• There should be a Beverley's in every town, as this agency is the best around.

Cons

• The reviewer calls it one of the worst staffing agencies they have ever encountered.
• The agency has not provided qualified LPNs, is short on staff, and the LPNs it employs lack knowledge of their assigned cases.
• The agency is full of lies and should be investigated by the Department of Health due to shady practices with personnel sent to patients' homes.
• The agency does not have enough nurses, and the nurses it has are unqualified.
• Management appears not to care at all.
• It is one of the worst home health care agencies, with a lack of staff and a lack of experienced staff, and its nurses lack skills.
• Viewers are advised to stay away from this agency if they care about their loved ones.

Review

There is a wide spectrum of experiences shared about Beverley's Home Health Care, ranging from stark warnings to glowing testimonials. On one end, several reviewers paint a troubling picture of a company that struggles with staffing and expertise, and even accuse the agency of dishonesty. Terms like "the worst staffing agency" and "short of staff" recur, with specific criticism aimed at the LPNs they dispatch - described as lacking knowledge or necessary skills for the cases they're assigned to. Some reviewers allege there are not enough nurses, and the few available staff are considered unqualified for the clients' needs. A recurring complaint is that management appears indifferent to these shortcomings, and there are insinuations that the agency engages in misleading practices. In a few comments, people urge others to stay away because of shady behavior, suggesting that the Department of Health should intervene due to concerns over the people the agency sends into homes. In this vein, the warnings emphasize a fear for the safety and well-being of loved ones when cared for by Beverley's, and the call to avoid the agency if safeguarding family members is a priority.

Other reviewers echo these concerns in stronger terms, underscoring a lack of sufficient staffing and the absence of experienced clinicians. The sentiment is that the nurses who are available do not possess the needed skills, which compounds the worry about the quality of home health care received. The pattern across these critiques is not just about staffing numbers but about the perceived competence and reliability of the personnel sent to patients in their homes. The negativity is reinforced by impressions that management does not take these issues seriously or show genuine concern for client outcomes, contributing to a sense of distrust among families seeking dependable home health services. Taken together, these comments form a sobering view of Beverley's as an organization that, in some cases, fails to meet basic expectations for professional nursing care and safety.

Counterbalancing these warnings are a sizeable share of reviews that describe Beverley's Home Health Care in a warmly positive light, focusing on professionalism, the welcoming nature of the hiring process, and the supportive attitude of management. One reviewer specifically notes that the process for hiring a registered nurse was very professional, with a manager who was friendly, welcoming, and encouraging - even to a new graduate. The same person describes receiving valuable career guidance and a shift in perspective about home care nursing, concluding that the experience "not that bad." This positive account highlights a nurturing environment where administrative staff and leadership can have a constructive impact on an individual career trajectory and on the overall impression of what home health care can be.

Several testimonials emphasize a family-oriented, small-business feel that stands out in contrast to large corporate or "big business" models. Reviewers repeatedly describe Beverley's as a place that prioritizes human connection over statistics. Phrases abound about a "family" atmosphere, security for beloved family members, and a close-knit community that prioritizes genuine care. One message frames Beverley's as a sanctuary of reassurance: rather than being overwhelmed by impersonal metrics, families find peace of mind in a setting described as intimate and attentive. The rhetoric suggests that the agency's approach feels personalized, with an emphasis on trust, warmth, and continuity of care, which some reviewers feel is increasingly rare in the broader health care sector.

The positive experiences extend to praise for the people who work there. Several reviews commend the staff and management for their integrity, professionalism, and heartfelt dedication. The sentiment is that when a loved one is in Beverley's Home Health Care, the experience feels like being at home, surrounded by professionals who are genuinely compassionate and responsive. Reviewers express gratitude to a team they describe as "high integrity," and they appreciate how the organization answers questions, eases the process, and supports families through what can be a stressful transition. In these accounts, Beverley's is associated with reliability, attentiveness, and a sense of partnership with families navigating home health needs.

A few who share positive impressions specifically mention the owner, Beverley, noting kindness and personal engagement that makes a difference in the client and family experience. One reviewer highlights the owner's kindness toward both themselves and their daughter, reinforcing a perception that the leadership within Beverley's is personally invested in the well-being of clients. The overall tone of these favorable reviews is that Beverley's stands out for its commitment to genuine care, effective interaction, and a welcoming environment that helps families feel supported and confident in the care their loved ones receive. In these narratives, the agency is portrayed as a trusted partner, rather than just a service provider, in maintaining quality life for seniors at home.

Taken as a whole, the collection of reviews presents a nuanced portrait: Beverley's Home Health Care can be seen as a place of deep care and family-centered service, celebrated for its warm culture, professional staff, and supportive leadership by those who have had positive experiences. At the same time, there are serious cautions about staffing shortages, questions about staff qualifications, and concerns about management responsiveness voiced by other clients and families. The contrast suggests that experiences with Beverley's can vary significantly, possibly depending on location, the specific staff assigned, and interactions with management. For families considering Beverley's, the message that emerges is to weigh personal priorities carefully - security, staff expertise, and the value placed on a family-like approach - to determine whether this agency aligns with the needs and expectations for home health care.

Located in the vibrant neighborhood of Kew Gardens, New York, this area offers easy access to various transportation options including multiple subway stations and Long Island Rail Road stops. Nearby places of worship such as St Luke's Episcopal Church provide spiritual support, while several pharmacies like CVS and Walgreens ensure convenient access to healthcare services. Nature enthusiasts will appreciate the proximity to parks like Forest Park and Flushing Meadows Corona Park for leisurely strolls and outdoor activities. For entertainment options, residents can visit AMC Fresh Meadows 7 for a movie night or enjoy a meal at nearby restaurants such as Taco Bell and Bobby Van's Steakhouse. Overall, this part of Kew Gardens combines convenience with recreational amenities, making it an ideal location for seniors looking to enjoy their retirement years in a lively community.

Transportation

• MTA Subway - Briarwood (0.7 miles)
• Forest Hills – 71st Avenue (0.9 miles)
• MTA - Sutphin Boulevard Subway Station (1.5 miles)
• LIRR - Jamaica Station (1.5 miles)
• LIRR - Jay / Hall Tower (1.5 miles)
• LIRR - Mets-Willets Point Station (2.8 miles)
• MTA - Mets-Willets Point Subway Station (2.9 miles)

Places of Worship

• St Luke's Episcopal Church (0.7 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (3.1 miles)
• Queens Crossing (3.3 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.7 miles)

Parks

• Forest Park (1 miles)
• Flushing Meadows Corona Park (2.4 miles)
• Cunningham Park (3.5 miles)
• Alley Pond Park (4.7 miles)
• Astoria Park (6.2 miles)
• McCarren Park (6.2 miles)
• Herbert Von King Park (6.3 miles)

Theaters

• AMC Fresh Meadows 7 (3.1 miles)

Restaurants

• Taco Bell (3.6 miles)
• McDonald's (4.1 miles)
• White Castle (4.8 miles)
• Burger King (5 miles)
• Bobby Van's Steakhouse (5 miles)
• Air France Lounge (5.2 miles)
• Ikraveit Foods (6 miles)

Cafes

• The West (6.3 miles)