Woodcrest Rehab & Residential H C Center

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Woodcrest Rehab & Residential H C Center

119 09 26Th Avenue, Flushing, NY 11354

For more information about senior living options: (844) 490-3973

3.9 from 93 reviews
5 stars
59
4 stars
7
3 stars
4
2 stars
2
1 stars
21

Skilled Nursing Facility

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    Overall Review of Woodcrest Rehab & Residential H C Center

    Pros

    • pro Woodcrest Rehab is described as an awesome all-around great place to live.
    • pro The staff pays attention to every patient and is described as extraordinary.
    • pro Woodcrest Rehab is a warm, safe, and loving environment that is highly recommended.
    • pro The staff are caring and treat residents like family.
    • pro The atmosphere is kind-hearted, friendly, and makes residents feel at home.
    • pro Admissions staff and the social worker are praised, and the center is highly recommended.
    • pro The third-floor staff are consistently kind.

    Cons

    • pro The reviewer notes a shocking lack of care, urgency, and basic human decency at the facility.
    • pro The staff are described as lacking professionalism, empathy, and motivation, with many appearing disengaged and delaying tasks.
    • pro The environment is characterized as more like a holding facility than a place of care.
    • pro There are reports of staff yelling at residents and showing frustration when assisting with needs.
    • pro Family members report not being notified for hours after a resident's death.
    • pro The facility is described as short-staffed and not very clean, with unresponsive administration and social services.
    • pro Residents are said to be exposed to roaches, odors of unwashed bodies, urine, and infection, with administration focused on payment.
    • pro There are allegations of rights violations, cronyism, racism, and guardianship bias that deny family access and ignore court orders.
    • pro The facility is accused of not accommodating people with development disabilities, including rescinding a placement after a meeting.

    Review

    A troubling mosaic of experiences surrounds the local nursing home landscape, as captured by a series of strongly worded reviews. On one end of the spectrum, a resident's family member paints a portrait of a facility that feels unsafe, uncaring, and disorganized - a place where basic courtesy and timely help seem scarce, and where fear and frustration replace the sense of security that families expect when entrusting a loved one to care. The reviewer insists they would not recommend the place to anyone, not even as a last resort, and they describe an environment that feels more like a holding facility than a place of genuine care. They recount staff who appear disengaged, unempathetic, and under-motivated, with simple requests often treated as burdens and urgent needs left unmet. The atmosphere described is unsettling, and the reviewer emphasizes that if this is how staff behave in front of family, one can only imagine how care might look when no one is watching. The decision to transfer their grandparent out is made with determination and urgency, underscoring a belief that the resident deserves far more than what they have experienced.

    Amid the distress, there is also a clear contrast drawn to a nearby facility that some families regard as a beacon of higher standards. The same reviewer points to Waterview Center as a benchmark, noting that it has consistently earned high ratings and has been named among the best nursing homes of 2025. The implication is that there are viable alternatives with demonstrably stronger reputations for quality and safety. This contrast - between a facility that triggers fear and frustration and another that is highlighted for excellence - serves as a reminder to families doing homework about where to place a loved one. The reviewer urges others to look beyond appearances or brochures, trusting instincts and, in their case, turning away from the negatively experienced place toward a facility they feel could better honor a loved one's dignity and needs.

    A separate, late update from the same reviewer adds layers to the guardianship and visitation issues that can complicate family dynamics in these settings. They describe a deeply frustrating situation involving family rights, guardianship, and court-directed access. The reviewer objects to interpretations or actions that seem to ignore a judge's determination and the legal rights it outlines, including the right to see a parent despite guardianship arrangements. The narrative paints a picture of bureaucratic and interpersonal friction that can leave families feeling excluded and powerless, with tension intensified by language barriers and inconsistent communication. The reviewer emphasizes that concrete legal directives should guide access and rights, warning that neglect or misreading of those directives can have real, painful consequences for both residents and families.

    Several reviewers describe even broader quality concerns that touch on the daily lived reality inside the facility. Not all these voices mix praise with their complaints; some are blunt about what they perceive as short-staffing, cleanliness issues, and administrative inattention. One reviewer flags not only staffing shortages but a lack of cleanliness and basic responsive care, including a harsh allegation that residents are denied essential medications and insulin, with meals and personal care scheduled irregularly - baths only every three days being cited as standard practice in one account. They even recount roaches and a building environment that smells of uncleanliness and distress, arguing that administrative priorities appear oriented more toward payment than patient welfare. This portrayal of the facility as a place failing to meet basic standards of safety, hygiene, and timely care stands in stark contrast to happier notes elsewhere in the same broad set of reviews.

    Amid these grim assessments, there are pockets of praise that reveal a very different experience in the same broad category of facilities. A number of reviews speak glowingly of Woodcrest Rehab, praising staff as "awesome" and describing care that feels like family. One account emphasizes that the staff's attention to every patient is extraordinary, and that the facility is a warm, safe, and loving environment where loved ones are made to feel at home. The narrative here is filled with appreciation for caregivers who are patient, loving, and attentive, helping a grandparent recover quickly enough that they could go home earlier than doctors expected. In these voices, the tone is hopeful and celebratory, highlighting moments of genuine compassion, closeness, and effective rehabilitation that renew a family's trust in the possibility of quality care.

    Yet even within the Woodcrest experiences, there are critiques and concerns that temper the praise. Some reviewers acknowledge genuine dedication and kindness on certain floors or with particular staff, while others complain that the facility does not fully honor the contributions of hardworking team members, or that staffing levels remain a source of strain. A recurring theme is the tension between the ideal of a closely knit, family-like atmosphere and the practical realities of under-staffing or high demand. One reviewer characterizes the location as challenging when it comes to staffing and administration, suggesting that while some teams are attentive, others may fall short of expectations. The result is a nuanced picture: warmth and good intent coexist with logistical and operational pressures that can degrade the resident and family experience when they become acute.

    A lengthy narrative in Spanish adds another distinctly personal and emotionally charged thread to the overall story. In this account, the author describes a reality where guardianship, court orders, and language barriers intensify the struggle to access a loved one. The writer claims that protections and rights outlined by the Supreme Court of Justice are not consistently observed, and they describe dramatic steps taken to stay connected with the resident, including confrontations with guardians and social workers who, in their view, have become biased or unresponsive. The testimony conveys a sense of persistent frustration and heartbreak, detailing how access to a mother, and recognition of her last wishes, can become entangled in complex legal and administrative processes. The emotional weight of the claims - miscommunication, room changes, fear of losing contact, and accusations of neglect or manipulation - captures the long shadow such disputes cast over trust in the facility.

    Taken together, the collection of reviews presents a complex and uneven portrait of care in the local nursing home environment. Some families describe a career-damaging experience of neglect, disorganization, and distress that erodes trust and triggers rapid transitions to safer, more reliable options. Others celebrate a different reality where compassionate staff, robust care, and a familial atmosphere yield positive outcomes, renewed hope, and gratitude from both residents and their families. There are also accounts highlighting systemic challenges - staffing shortages, administrative disconnects, and difficult legal or language barriers - that can compound the stress that families already feel when deciding where to place a loved one. Against this backdrop, the suggestion to conduct thorough due diligence remains paramount: read reviews critically, visit facilities, observe interactions, verify care plans, and compare the experiences of residents and families side by side.

    For anyone evaluating care facilities, the message that emerges from these voices is not a simple verdict but a call to look deeper and wider. The stark differences in experience - negative portrayals of neglect and delay versus glowing affirmations of warmth and success - underscore that quality care is not guaranteed by name alone, nor by glossy marketing materials. The presence of Waterview Center as a benchmark in some reviews provides a point of reference for those shopping around, hinting at the possibility of markedly different levels of care within the same broader category. In the end, families should insist on witnessing daily routines, staff interactions with residents, transparency in communications, and clear, accessible pathways to advocate for loved ones. Only through careful, multi-faceted evaluation can families move beyond brochures and brief tours to determine which facility truly aligns with the care, dignity, and safety their loved ones deserve.

    Features

    Housing

    • 200 resident community capacity 200 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • LaGuardia (2 miles away) LaGuardia (2 miles away)
    • John F Kennedy International (10 miles away) John F Kennedy International (10 miles away)
    • Newark International (18 miles away) Newark International (18 miles away)
    • Westchester Cty (21 miles away) Westchester Cty (21 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Woodcrest Rehab & Residential H C Center in Flushing, NY is a premier assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community is equipped with various facilities to ensure the comfort and convenience of its residents.

    Residents can indulge in self-care and pampering at the beauty salon or enjoy their favorite TV shows with cable or satellite TV in their fully furnished private rooms. The community provides community-operated transportation for outings and errands, as well as transportation arrangements for non-medical purposes and doctors' appointments.

    For recreational activities, Woodcrest Rehab & Residential H C Center offers a variety of options. Residents can stay active and fit at the fitness room or engage in friendly competition at the gaming room. They can also relax and enjoy the beautiful outdoor spaces like the garden or take advantage of the small library for some quiet reading time. Scheduled daily activities are available for those who prefer more structured engagement.

    The community also takes care of residents' dietary needs with restaurant-style dining, meal preparation, and service. Special dietary restrictions are accommodated to ensure everyone's health and satisfaction. Additionally, there is a wellness center providing mental wellness programs to support residents' overall well-being.

    Care services at Woodcrest Rehab & Residential H C Center are comprehensive and personalized. With 24-hour call system and supervision, assistance with daily activities such as bathing, dressing, transfers, and medication management are readily available. Residents with diabetes benefit from specialized diet plans. Transportation arrangements make it easy for residents to access medical appointments.

    The location of Woodcrest Rehab & Residential H C Center adds further convenience as there are several parks, pharmacies, restaurants nearby along with places of worship, theaters, and hospitals within close proximity.

    Overall, Woodcrest Rehab & Residential H C Center offers a comfortable and enriching living environment where seniors can enjoy a range of amenities while receiving personalized care services tailored to their individual needs.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.7 miles)
    • Queens Crossing (1.1 miles)
    • CVS Pharmacy (2.1 miles)
    • CVS Pharmacy (2.9 miles)
    • Walgreens (3.1 miles)
    • CVS Pharmacy (3.4 miles)
    • Walgreens (3.6 miles)

    Transportation

    • Terminal D (1.2 miles)
    • Terminal C (1.3 miles)
    • MTA - Mets-Willets Point Subway Station (1.4 miles)
    • LIRR - Mets-Willets Point Station (1.5 miles)
    • Terminal B (1.7 miles)
    • LaGuardia Airport (LGA) (1.7 miles)
    • Rideshare Pick-up (1.8 miles)

    Parks

    • Flushing Meadows Corona Park (1.9 miles)
    • Randall's Island Park (4.5 miles)
    • Cunningham Park (4.8 miles)
    • Astoria Park (4.8 miles)
    • Forest Park (4.9 miles)
    • Rainey Park (5.2 miles)
    • Alley Pond Park (5.3 miles)

    Restaurants

    • Taco Bell (2.7 miles)
    • McDonald's (3.4 miles)
    • Burger King (4.3 miles)
    • Ikraveit Foods (4.7 miles)
    • Harlem Kebab Grill (6 miles)
    • The Loeb Boathouse (6.7 miles)

    Theaters

    • AMC Fresh Meadows 7 (3.7 miles)
    • AMC Bay Plaza Cinema 13 (6.5 miles)

    Places of Worship

    • St Luke's Episcopal Church (4.2 miles)

    Hospitals

    • Manhattan Psychiatric Center (4.8 miles)
    • Metropolitan Hospital Center (5.5 miles)
    • St Barnabas Hospital (6.1 miles)
    • Russ Berrie Medical Science Pavilion (6.9 miles)

    Physicians

    • David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (5.8 miles)
    • Memorial Sloan Kettering Cancer Center (6.1 miles)
    • North Shore Gastroenterology Associates PC (6.8 miles)

    Cafes

    • Starbucks (5.9 miles)
    • Ralph’s Café (6.6 miles)

    Frequently Asked Questions

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