Bridgeview Nursing Home in Flushing, NY

Pros

• Riaz is amazing, super kind, and deserves a raise.
• Philip and Guy fixed the bed problem quickly and were very helpful.
• The nurses on the 6th floor are caring, and Alexsandra, Mona, Jason, and Joshua are thanked for their care.
• The care at this facility exceeded expectations; the nurses are caring and open to working with families.
• Manny Linares is a very helpful and hands-on director.
• Beverly went above and beyond for the family.
• Bridge View has great staff, caring nurses, and solid food; a delightful facility.

Cons

• The facility is old and poorly maintained, with outdated beds and inadequate dementia care.
• The staff appear largely retirement-aged, leaving residents unprotected and the care quality inconsistent.
• Urgent repairs are delayed, with management failing to follow through on promises to fix issues quickly.
• There are serious concerns about abuse and neglect, causing families to fear for their loved ones' safety.
• The environment is dirty and unwelcoming, with reports of roaches, odors, and neglected maintenance.
• The food is substandard, with small portions and accounts of unsafe or unpalatable meals.
• Staff are sometimes disrespectful or unresponsive, and communication with families is poor.
• Administrative and financial issues are evident, including unreturned calls and unclear care decisions.

Review

Bridge View Nursing Home in Flushing is best suited for families that can stay actively involved in care decisions and for residents who need routine nursing attention rather than intensive dementia care. The facility earns praise for certain frontline staff and for rehab on specific units, indicating a capability to support recovery and daily needs when expectations are managed on a floor-by-floor basis. However, the environment and care model are not aligned with every resident's requirements. The reviews emphasize a lack of dementia-specific programming, limited equipment for behaviorally complex patients, and an aging infrastructure that raises safety questions. In short, it serves a subset of needs but falls short for those demanding robust, specialized memory care and high safety standards across the building.

Potential residents should consider alternatives if a modern, maintenance-forward campus with consistent dementia programming and predictable management is non-negotiable. Some families found other Grand-branded facilities with stronger reputations for memory care and administrative responsiveness, and outside options may offer more up-to-date renovations, more reliable phone access, and fewer reported safety gaps. For residents with advanced cognitive impairment or those requiring constant supervision and rapid response, Bridge View Nursing Home is unlikely to meet those expectations. Even families seeking a short-term rehab stint should weigh whether the on-site rehab teams can deliver stable, timely care in a facility where other systems - food, housekeeping, and transportation - are consistently reliable.

On the pro side, several reviews highlight compassionate nurses and aides who form meaningful connections and advocate for residents. Some residents report effective rehab care and attentive physical therapy, with social workers or administrators who are accessible and supportive in planning next steps. Food and atmosphere receive mixed signals, with some praise for meals and hospitality and others denouncing quality and portion sizes. The best days often align with dedicated staff members who exhibit professionalism and a willingness to coordinate with families. However, the cons are systemic: an aging, outdated building; maintenance delays; inconsistent supervision; reports of rough or unresponsive staff; and significant concerns about patient safety, including dangerous handling practices and delays in addressing medical alarms.

Management shows pockets of responsiveness. Instances where a director and administration engaged families and moved care forward are noted, including praise for particular directors and staff who stepped in to facilitate care and finances. Yet the overall picture includes frequent communication gaps: unanswered calls, lost records, delays in arranging tours or updates, and frustration with billing or insurance which can undermine trust during a stressful time. Parking and visitor experience are also flags for families trying to maintain involvement. These inconsistencies create a risk that care coordination will lag when thresholds are high, undermining the reliability that families rely on in long-term placements.

Prospective residents should verify floor-by-floor realities: whether a dementia-specific unit exists or if residents with cognitive impairment receive appropriate supervision; current staffing levels, especially nights and weekends; maintenance responsiveness for essential equipment; and the status of safety upgrades like bed rails and alarms. Involve the social services team early and ask for written policies on abuse prevention, incident reporting, and family communication. Request a tour with direct observation of meal service, activity engagement, and the rehab gym. Clarify financial terms, billing practice, and how money matters are handled by the designated case manager. Finally, insist on contacting current residents or families about their recent experiences to gauge consistency over time.

Bridge View Nursing Home is a choice with clear trade-offs. It can work for families who want accessible rehab, staff who will go the extra mile on certain units, and a homelike feel when care is aligned with a dedicated team. Yet the facility's core weaknesses - outdated infrastructure, inconsistent supervision, and variable administrative reliability - make it a risky pick for those who require steady dementia care, modern amenities, and airtight safety. If memory care needs or rigorous supervision are priorities, exploration of alternatives is strongly advised, including other Grand facilities with stronger dementia programs or newer campuses in the region. The decisive criterion is ongoing, hands-on engagement from families to ensure readiness to advocate and to act quickly if concerns arise.

This area of Flushing, New York, offers a convenient location with various amenities suitable for senior living. With several pharmacies nearby, accessing medication and healthcare supplies is easily accessible. In terms of transportation, there are multiple options including subway stations, LIRR access, and LaGuardia Airport not far away. The neighborhood provides a diverse selection of restaurants offering familiar fast food options as well as more unique dining experiences. Nearby parks offer opportunities for outdoor recreation and relaxation. For cultural entertainment, there are theaters within a short distance. Places of worship and cafes are also available in the vicinity. Several hospitals and physicians' offices are within reach, ensuring easy access to medical care if needed for seniors residing in this part of Flushing.

Pharmacies

• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (1.2 miles)
• Queens Crossing (1.5 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.8 miles)

Transportation

• Terminal D (2.2 miles)
• MTA - Mets-Willets Point Subway Station (2.2 miles)
• Terminal C (2.2 miles)
• LIRR - Mets-Willets Point Station (2.3 miles)
• Terminal B (2.5 miles)
• LaGuardia Airport (LGA) (2.6 miles)
• Rideshare Pick-up (2.7 miles)

Restaurants

• Taco Bell (2.3 miles)
• McDonald's (2.8 miles)
• Burger King (3.7 miles)
• Ikraveit Foods (5.6 miles)
• Harlem Kebab Grill (6.6 miles)
• White Castle (6.9 miles)
• McDonald's (7.2 miles)

Parks

• Flushing Meadows Corona Park (2.6 miles)
• Cunningham Park (4.5 miles)
• Alley Pond Park (4.8 miles)
• Randall's Island Park (5.2 miles)
• Allenwood Park (5.3 miles)
• Forest Park (5.5 miles)
• Astoria Park (5.7 miles)

Theaters

• AMC Fresh Meadows 7 (3.5 miles)
• AMC Bay Plaza Cinema 13 (5.9 miles)

Places of Worship

• St Luke's Episcopal Church (4.8 miles)

Cafes

• Starbucks (5 miles)
• Starbucks (7.4 miles)

Hospitals

• Manhattan Psychiatric Center (5.5 miles)
• St Barnabas Hospital (6.1 miles)
• Metropolitan Hospital Center (6.3 miles)
• Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (6.3 miles)
• Russ Berrie Medical Science Pavilion (7.3 miles)
• Bronx VA Medical Center (7.3 miles)

Physicians

• North Shore Gastroenterology Associates PC (5.9 miles)
• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (6.7 miles)
• Memorial Sloan Kettering Cancer Center (7 miles)
• 2 Pro Health Plaza (7.1 miles)
• Morgan Stanley Children's Hospital (7.3 miles)