The Grand Rehabilitation and Nursing at Queens
Save157-15 19th Ave, Whitestone, NY 11357
For more information about senior living options: (844) 490-3973
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The physical therapy and occupational therapy provided at the facility received positive feedback for their quality and effectiveness. Family members appreciated that they were able to engage in normal conversations with their loved ones prior to the unfortunate incident. The staff members worked diligently when emergency situations arose, administering CPR and calling 911 promptly. The family was proactive in seeking answers, showcasing their dedication to understanding what happened during their loved one's care. There is a recognition of the challenges faced by healthcare facilities during the ongoing COVID-19 pandemic, highlighting the complexity of visitor restrictions.
The facility failed to provide essential medications, leading to the patient's cardiac arrest and subsequent death within 72 hours of admission. Staff members were rude and unhelpful, lacking empathy during a family's crisis. Communication was severely lacking; families were not informed about their loved ones' conditions in a timely manner. The facility was under-staffed, resulting in inadequate care for patients. Personal belongings were not unpacked or attended to, raising concerns about overall care quality. The management did not return calls or provide any follow-up after the tragic incident, demonstrating a disregard for patient families. Restrictions due to COVID-19 limited family visits, preventing meaningful oversight of care conditions in the facility. There was a notable absence of compassion from staff during an emergency situation involving the patient's health deterioration.The recent experience of a family with a rehab facility highlights the critical issues surrounding the care of vulnerable patients, particularly during challenging times like the COVID-19 pandemic. This tragic story began when a mother was transferred to the facility on a Friday evening after suffering a fractured hip, with hopes that rehabilitation would lead to her improved mobility and stability. She arrived at approximately 9:45 PM, bringing with her not just physical belongings but also vital medical needs tied to her history of valve replacement surgery. Among these needs was an essential medication, Eloquis, meant to keep her heart health in check.
Over the next few days, what should have been a routine rehabilitation period turned into an unimaginable nightmare for her family. By Monday afternoon, they received an alarming call: their mother was unresponsive, and CPR had been initiated while emergency services were on their way. In disbelief, the family rushed to the facility only to find themselves in utter confusion and distress as they struggled to get information about their loved one's condition. For over twenty minutes, they were left waiting for news until a nurse finally emerged without providing adequate information. It wasn't until later that one of the paramedics informed them of the gravest news—during their frantic efforts to save her life, it was revealed that she had no pulse.
A follow-up investigation into her death revealed that she had not received any of her necessary medications during her stay at the facility. An autopsy conducted by a private pathologist confirmed that this lack of medication directly contributed to the cardiac arrest that took their mother away within just 72 hours of her admission. The gravity of such oversight underscores significant failings in patient care and raises troubling questions about how medical facilities prioritize essential treatment protocols for those who depend on pharmaceutical management for chronic conditions.
Despite attempts by the attending physician from North Shore who treated this patient prior to transfer—who expressed confusion and concern over how his patient could have died so suddenly—not one return call or follow-up communication came from anyone at the rehab center regarding what happened during those fateful hours. Such lack of accountability is deeply troubling; it illustrates a systemic disregard for transparency and communication that can significantly affect grieving families during already devastating times.
The emotional turmoil did not end with their loss; continual interactions with staff proved equally disheartening. Family members recalled being met with rude responses from caregivers amid reports of understaffing at this seemingly overwhelmed facility. Patients' food reportedly arrived cold, signaling potential neglect around basic dietary needs—a reality compounded by reports indicating doctors were seldom available for direct examination or consultation when urgent concerns arose concerning residents’ health.
The family’s ordeal exposes glaring deficiencies in visitor policy implementation during COVID-19 restrictions as well; there was no way for them to check inside and see firsthand how care was administered to their loved one or advocate effectively on her behalf while she navigated an unfamiliar environment alone. Their inability even to unpack personal belongings ensured that simple tasks—which potentially contribute significantly towards comfort and dignity—went unchecked, raising further doubts about general attention paid towards each patient's well-being.
In retrospect, every aspect of this traumatic journey sparked contemplation on whether such facilities can provide genuine compassionate care amidst administrative barriers that's often felt behind glass doors—offering little more than mere appearances devoid of empathy or human connection amid crisis situations faced by families like theirs navigating overwhelming grief under unnecessary circumstances stemming from neglectful practices within healthcare systems designed ostensibly for healing rather than harming through mismanagement compound by institutional apathy toward individuals entrusted into their care ultimately led back home instead…to mourning memories cut short far too soon due negligence gone unchecked beyond blame-shifting policies lacking accountability throughout hierarchies protecting ineffective models mounted behind common veils claiming compassion.*
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
CafeCafes are important for seniors because they provide a social setting where they can connect with others, enjoy a meal or beverage, and engage in activities that promote mental stimulation and overall well-being. Additionally, cafes offer a convenient and accessible option for seniors to dine out without the hassle of preparing meals at home.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Overnight guestsOvernight guests provide companionship, social engagement, and emotional support for seniors in senior living communities. They can help reduce feelings of loneliness, isolation, and boredom, while also promoting mental well-being and overall quality of life. Additionally, overnight guests can offer a sense of familiarity and comfort for seniors who may be transitioning into a new living environment.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment. TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (4 miles away) John F Kennedy International (10 miles away) Newark International (20 miles away) Westchester Cty (20 miles away)
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Psychiatric carePsychiatric care is important for seniors as they may experience mental health issues such as depression, anxiety, or dementia. Proper diagnosis and treatment can improve quality of life, cognitive function, and overall well-being in older adults.
Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health.
Book clubBook clubs are important for seniors because they provide socialization, intellectual stimulation, and a sense of community. They offer the opportunity to engage in meaningful discussions, share perspectives, and connect with others who share a love of reading. Book clubs can also help seniors stay mentally active and combat feelings of loneliness or isolation.
Cooking clubCooking clubs are important for seniors as they provide social interaction, mental stimulation, and the opportunity to learn new recipes and cooking techniques. These clubs also promote healthy eating habits and can improve overall well-being and quality of life for seniors.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives. Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life.
Tai ChiTai Chi is important for seniors because it promotes balance, strength, flexibility, and mental relaxation. It can help prevent falls, improve mobility, and reduce stress and anxiety, making it an excellent form of exercise for older adults to maintain their overall health and well-being.
Wii bowlingWii bowling is important for seniors as it provides a fun and engaging way to stay active, socialize, and improve hand-eye coordination. It can help prevent isolation, boost mental well-being, and promote physical fitness in a safe and accessible manner. Yoga / chair yogaYoga and chair yoga are important for seniors as they promote flexibility, balance, strength, and overall wellbeing. These practices can help improve mobility, reduce stress, and enhance mental clarity, ultimately leading to a higher quality of life in their senior years.The Grand Rehabilitation and Nursing at Queens in Whitestone, NY is a luxurious assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a variety of on-site activities, including arts and crafts, book club, cooking club, fitness programs, games, gardening club, live musical performances, religious services, storytelling, Tai Chi, Wii bowling, and yoga. Residents can enjoy these activities in the indoor common areas or relax in the beautifully landscaped outdoor spaces.
The community offers a host of amenities to enhance the daily lives of its residents. These include air-conditioning throughout the facility to maintain a comfortable environment, cable or satellite TV for entertainment purposes, Wi-Fi/high-speed internet for staying connected with loved ones or engaging in online activities. There is also an on-site cafe and dining room where residents can enjoy nutritious meals provided by professional chefs. In addition to these amenities, there is guest parking available for visitors and housekeeping services to ensure cleanliness.
For residents requiring extra care services, The Grand Rehabilitation and Nursing at Queens provides hospice care for those with advanced medical needs as well as assistance with incontinence management and medication management. Psychiatric care is also available for individuals who require specialized mental health support.
When it comes to dining options within the community, The Grand Rehabilitation and Nursing at Queens offers low/no sodium options for those with dietary restrictions. Meals are provided for all residents as part of their stay at the facility. Room service is also available for added convenience.
In terms of location convenience, there are several nearby amenities such as cafes, parks (4), pharmacies (13), physicians (1), restaurants (3), transportation options (12), and theaters (1).
Overall, The Grand Rehabilitation and Nursing at Queens in Whitestone provides an exceptional assisted living community experience with its plethora of amenities and care services designed to meet the unique needs of each resident.
Located in the peaceful neighborhood of Whitestone, New York, this area offers a variety of amenities that cater to the needs of seniors. There are several pharmacies nearby for easy access to medication, along with a range of restaurants offering diverse dining options. Public transportation options such as the subway station and Long Island Railroad provide convenient travel opportunities. For leisure activities, there are theaters, parks, and cafes within a short distance. Additionally, medical facilities like hospitals and physicians' offices are easily accessible for any healthcare needs. Places of worship also provide spiritual support for those seeking community and connection. Overall, this part of Whitestone offers a blend of convenience, entertainment, and essential services suitable for senior living.
The Grand Rehabilitation and Nursing at Queens is located at 157-15 19th Ave, Whitestone, NY 11357 in Queens County, New York
The Grand Rehabilitation and Nursing at Queens on seniors.fyi includes 7 photos including images showing landscaping, awning, building, windows, interior, entrance, building exterior, stone wall, and more.
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