Sutton Gardens

Pros

• Many families appreciate the caring and friendly staff at Sutton Gardens, who strive to meet the needs of the residents.
• Some residents have experienced improvements in their well-being and happiness since moving into Sutton Gardens.
• The facility offers a range of activities for residents, including bingo, arts and crafts, and outdoor space for socializing.
• The atmosphere is described as pleasant and welcoming, with clean rooms and well-maintained grounds.
• Families value the accessibility of healthcare professionals like MDs, APNs, OTs, and PTs available on-site when needed.
• Visits from family members are encouraged, creating a supportive community environment for both residents and their loved ones.
• Overall care has received positive feedback, with many expressing satisfaction with the attention given to individual resident needs.

Cons

• The food at Sutton Gardens is described as horrible by multiple reviewers, leading to dissatisfaction among residents and their families.
• There are complaints about the lack of activities for residents, with some feeling that the facility is not engaging or stimulating.
• Several reviews mention that the staff appears unresponsive, with concerns regarding their level of care and attentiveness towards residents.
• The facility has been criticized for its cramped living spaces and inadequate bathroom facilities, which do not meet residents' needs.
• Reviewers noted a poor tour experience, with some feeling rushed and not receiving adequate information about the facility during their visit.
• There are reports of an unpleasant atmosphere within the facility, including an uninviting smell and cleanliness issues like sticky floors and bugs.
• Some families expressed frustration with the communication from staff, citing instances of rudeness and a lack of empathy when inquiring about loved ones' well-being.
• Concerns were raised about safety issues among residents, including altercations between individuals due to insufficient supervision by staff.

Review

Sutton Gardens Senior Living has garnered a wide range of reviews, reflecting the varied experiences of residents and their families. The facility markets itself as an enhanced assisted living center catering to residents who require more assistance. While some families express satisfaction with the care provided, particularly praising the friendliness and attentiveness of certain staff members, many others express significant concerns regarding the quality of life within the facility.

A persistent issue mentioned in numerous reviews is the quality of food served at Sutton Gardens. Several family members reported that meals are unappetizing and poorly prepared. Complaints extend beyond food to encompass a lack of activities for residents, with multiple reviewers noting that there were few organized events or entertainment options available to keep residents engaged. This absence is troubling, especially given that social interaction can play a critical role in improving the quality of life for seniors. Some visitors also lamented overcrowding, pointing out that double-occupancy rooms leave little personal space while only providing one sink that occupies a corner of these shared spaces.

The physical environment at Sutton Gardens has also drawn criticism from many quarters. Residents have described the facility as dated and somewhat unkempt, characterized by offensive odors and sticky floors littered with bugs and flies. One reviewer articulated concern over safety when recounting how her mother was physically harmed by another resident due to inadequate supervision by staff. Alarmingly, reports indicate that staffing levels may not be adequate for the number of residents requiring full care—a fact that leaves families feeling uneasy about their loved ones' safety.

Conversely, some reviewers highlight positive experiences under specific staff members who they feel genuinely care about the wellbeing of their patients. Reports from families who visited noted instances where dedicated staff succeeded in fostering warmer interactions with the elderly residents. For example, one family praised a kind nurse for helping revive their loved one’s appetite after she previously showed little interest in eating or drinking upon admission—demonstrating that compassionate healthcare can make a transformative difference for some individuals.

Amidst frequent critiques regarding activity availability and overall cleanliness, there were also mentions of outdoor areas and communal spaces designed to facilitate relaxation among residents. Families appreciated features like a fenced-in outdoor area allowing secure access to fresh air and nature whenever they wanted it during supervised outings on warmer days or weekends. Many found peace in knowing they could bring their own snacks to share while engaging with their loved ones—a considerate gesture given varying dietary preferences among seniors.

The communication provided by Sutton Gardens seems inconsistent based on personal accounts; while some families observed proactive outreach from administrators keeping them informed about their relatives’ conditions, others reported severe challenges reaching staff via telephone when seeking updates on loved ones’ status or care needs. Miscommunication led to distressing situations where families learned crucial health developments only through persistence rather than proactive engagement from staff.

In conclusion, Sutton Gardens Senior Living presents a complex picture characterized by both commendable acts and troubling deficiencies across various aspects—from cuisine quality and social opportunities to room arrangements and effective communication channels between families and facility management teams. While some individual testimonials paint an encouraging picture showing moments filled with warmth between caregivers and seniors—illustrating how compassion can mend fragmented lives—the dominating narratives often raise important alarms about systemic issues demanding timely attention within this assisted living community.

This part of Flushing, New York is a bustling neighborhood with convenient access to pharmacies, restaurants, transportation options, parks, theaters, places of worship, cafes, hospitals, and physicians. With multiple CVS Pharmacy locations nearby for medication needs and various dining options such as Taco Bell and McDonald's within a short distance, residents can easily run errands and enjoy meals out. The proximity to public transportation like the MTA Subway Station and LIRR Station makes it easy to get around the city. Beautiful parks like Flushing Meadows Corona Park offer opportunities for outdoor recreation, while nearby theaters like AMC Fresh Meadows 7 provide entertainment options. For those in need of medical care or specialized services, hospitals such as St Barnabas Hospital and physicians' offices like Memorial Sloan Kettering Cancer Center are within a reasonable distance. Overall, this area provides a diverse range of amenities and services that cater to the needs of seniors looking for a vibrant community to call home.

Pharmacies

• Queens Crossing (0.7 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3.3 miles)

Restaurants

• Taco Bell (1.5 miles)
• McDonald's (2.2 miles)
• Burger King (3.2 miles)
• Ikraveit Foods (5.7 miles)
• White Castle (6 miles)
• Harlem Kebab Grill (7.2 miles)

Transportation

• MTA - Mets-Willets Point Subway Station (1.6 miles)
• LIRR - Mets-Willets Point Station (1.6 miles)
• Terminal D (2.2 miles)
• Terminal C (2.4 miles)
• Terminal B (2.8 miles)
• LaGuardia Airport (LGA) (2.8 miles)
• Rideshare Pick-up (2.9 miles)

Parks

• Flushing Meadows Corona Park (1.9 miles)
• Cunningham Park (3.6 miles)
• Alley Pond Park (4.1 miles)
• Forest Park (4.6 miles)
• Allenwood Park (5.4 miles)
• Randall's Island Park (5.7 miles)
• Astoria Park (5.8 miles)

Theaters

• AMC Fresh Meadows 7 (2.6 miles)
• AMC Bay Plaza Cinema 13 (6.9 miles)

Places of Worship

• St Luke's Episcopal Church (3.9 miles)

Cafes

• Starbucks (5 miles)
• Starbucks (7 miles)

Hospitals

• Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (5.9 miles)
• Manhattan Psychiatric Center (5.9 miles)
• Metropolitan Hospital Center (6.7 miles)
• St Barnabas Hospital (7 miles)

Physicians

• North Shore Gastroenterology Associates PC (5.9 miles)
• 2 Pro Health Plaza (6.7 miles)
• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (6.9 miles)
• Memorial Sloan Kettering Cancer Center (7.1 miles)