Union Plaza Care Center in Flushing, NY
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33 23 Union Street, Flushing, NY 11354
For more information about senior living options: (844) 490-3973
The recreation department goes above and beyond in caring for residents. The facility offers engaging events like live music, performances, and pet therapy that bring joy to residents. The meals are consistently impressive, with residents rarely complaining. The staff are pleasant, friendly, and know the clients well. The staff are welcoming and make volunteers feel comfortable. Clara, the pianist, is talented and connects with residents, creating a positive vibe when she plays. Esther, the Assistant Director of Recreation, is kind and cares about making activities enjoyable for everyone. Larissa, the Recreation Director, keeps residents smiling and laughing. Nurses and staff demonstrate patience, kindness, and respect, reassuring families. The rehab and nursing teams are outstanding, with dedicated therapists and nurses supporting recovery. The facility is clean, safe, and hygienic, with attentive and communicative staff. Families feel cared for and treated like family during challenging times.
They do not help or assist; they are rude and they do not try to help their patients. The night nurses are rude, and the equipment is not up to date. The facility is outdated; the rooms and hallways are old and outdated, and the care was subpar. The wallpaper in the grandfather's room was peeling, which did not create a comforting experience. The air circulation is horrible. The nursing staff on the floors seem to be overwhelmed and understaffed. There was an incident where a care aide appeared uninformed about a resident's condition and made serious mistakes in care. The social worker Jane had a horrible attitude.Union Plaza Care Center in Flushing is best suited for seniors who need structured rehabilitation, robust therapy services, and a social, family-like atmosphere. The community shines for residents who respond well to a lively recreation program, frequent on-site activities, and staff who make a concerted effort to connect with families. It is especially appealing for families that value language support and culturally attuned care, with many staff members who speak a range of languages and an active social-work team that coordinates ongoing communication. For families prioritizing recovery outcomes and meaningful daily engagement, Union Plaza delivers a practical, hands-on environment that can accelerate rehabilitation and restore a sense of normalcy after surgery or illness.
Those who may want to consider alternatives are those who place ultimate importance on a newer, more modern aesthetic or on guaranteed private space without compromise. Several reviews flag concerns about an older, sometimes dated feel in rooms and common areas, along with occasional cleanliness and upkeep questions. Prospective residents who insist on consistently high staffing levels on every shift, or who fear a single room is non-negotiable, may encounter mismatches here. Families seeking minimal language barriers or a facility with a decidedly contemporary look and feel should compare options to ensure the environment aligns with expectations for daily living and privacy.
The strongest positives - highly engaged recreation staff, attentive nurses, and a well-regarded rehab program - often offset the main drawbacks. Volunteer-driven activities and events, live performances, and diverse programming create social momentum that helps residents stay engaged and maintain mood and motivation during recovery. The recreation department, in particular, earns frequent praise for making residents feel seen and involved, which translates into steadier participation in therapy and daily routines. Complementing this, the rehab-focused care teams, including physical therapy and wound-care specialists, frequently receive gratitude for helping patients regain mobility and pursue a more independent pace of life.
Nonetheless, the reviews do reveal tangible gaps that families should weigh. A number of accounts describe rooms and facilities as aging or in need of upgrades, with some spaces feeling less cozy or less pristine than desired. Staffing pressures on certain floors - especially during busy shifts - have led to slower response times or concerns about consistency of care, and there are isolated reports of poor bedside manners or communication lapses from night staff. Language barriers persist for some families, despite broad multilingual staff, and there are rare but serious reminders of care lapses (such as pressure injuries) that emphasize the ongoing need for vigilant oversight and personalized care plans.
Despite these challenges, the pros frequently align with the mission of a rehab-centered community that treats residents like family. The combination of strong social work support, detailed care coordination, and a culture of warmth from many caregivers creates a reliable scaffolding for recovery and daily living. Families who prioritize ongoing activity, meaningful staff-resident interactions, and a living environment where nursing and therapy teams actively collaborate will find Union Plaza's framework especially compelling. The overall trajectory for residents focused on returning home or regaining independence often looks favorable when these elements are in place.
For families evaluating Union Plaza, the prudent path is to schedule a visit with specific questions in hand: is a private room available on the desired floor, and what are the current staffing ratios on weekends and evenings? Which languages are most commonly spoken by the caregiving team on the floor where your loved one will reside, and can a bilingual liaison be assigned to your case? Inquire about the rehab schedule, the music and art therapy options, and how social workers coordinate with families for updates and care planning. If the aim is a well-staffed, community-focused rehab center with a homey feel and proactive family involvement, Union Plaza stands out as a strong, practical choice; if the priority is a glossier facility with platinum-level amenities and guaranteed private accommodation, it pays to look elsewhere and compare.
280 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (3 miles away) John F Kennedy International (9 miles away) Newark International (19 miles away) Westchester Cty (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
CantoneseCantonese language and cultural services are important for seniors as they provide a sense of familiarity, comfort, and connection to their heritage, facilitating better communication with caregivers and creating a more inclusive and enriching experience in senior living communities. EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation. HebrewLearning Hebrew can be beneficial for seniors in various ways, including helping them connect with their heritage, providing cognitive stimulation, and fostering a sense of community within the Jewish senior living population. It can also enhance their communication skills and open up new social opportunities. HindiHindi language services are important for seniors in senior living communities because they cater to their cultural and linguistic needs, helping them feel more comfortable and connected. This can enhance communication, socialization, and overall well-being for Hindi-speaking seniors. KoreanKorean cultural programs, activities, and language services are essential for Korean seniors in senior living communities to maintain their identity, sense of belonging, and overall well-being. Providing culturally sensitive care ensures that they feel respected, understood, and supported as they age. MandarinMandarin-speaking staff and resources are important for seniors in senior living communities because many elderly individuals may speak Mandarin as their primary language. Providing access to support and communication in Mandarin can help seniors feel more comfortable, engaged, and understood in their living environment. RussianRussian language and cultural programs are important for seniors in senior living communities because they help residents maintain their cultural identity, connect with others who share their background, and engage in activities that are meaningful to them. These programs can improve seniors' mental and emotional well-being, enhance their sense of belonging, and make their overall living experience more fulfilling. SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections. TagalogTagalog language services are important for seniors as they provide a sense of connection and comfort for those who speak the language. This can help them feel more at ease and engaged in their community, improving their overall well-being and quality of life.The Union Plaza Care Center in Flushing, NY is a vibrant and welcoming assisted living community offering an array of amenities and care services to meet the needs of its residents. The facility boasts a range of amenities designed to enhance the comfort and enjoyment of daily life, including a beauty salon for pampering and grooming, cable or satellite TV for entertainment, a computer center for staying connected, and a fitness room for exercise and wellness.
Residents can enjoy delicious meals in the dining room with a restaurant-style dining experience where special dietary restrictions are accommodated. There is also the option for guests to join residents during mealtime. Housekeeping services keep living spaces clean and tidy, while move-in coordination ensures a smooth transition into the community.
Outdoor enthusiasts will appreciate the garden and outdoor space provided for relaxation and enjoying nature. For those seeking intellectual stimulation, there is a small library available. Spa facilities are also available for indulging in some self-care.
Transportation arrangements are made both within the community through community-operated transportation and outside the community, including non-medical transportation to doctors' appointments. Wi-Fi/high-speed internet ensures that residents can stay connected with loved ones or engage in online activities.
Care services at Union Plaza include 24-hour call systems for immediate assistance, 24-hour supervision to ensure safety, and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents receive their necessary medications on time. A mental wellness program supports emotional well-being among residents.
Concierge services are available to cater to individual needs, while fitness programs offer opportunities for physical activity. Planned day trips allow residents to explore nearby attractions. Resident-run activities encourage socialization and involvement within the community. Scheduled daily activities provide engagement and entertainment throughout each day.
The Union Plaza Care Center prides itself on being multilingual with staff members who speak English, Hebrew, Hindi, Korean, Mandarin, Russian, Spanish, and Tagalog. Nearby, residents have easy access to parks, pharmacies, restaurants, transportation options, places of worship, and theaters.
Overall, the Union Plaza Care Center offers a comfortable and enriching environment where residents can receive personalized care, enjoy various amenities and activities, and live a fulfilling and vibrant lifestyle.
Located in Flushing, New York, this area offers a convenient and diverse range of amenities for seniors looking to settle down. With multiple pharmacies within close proximity, accessing medication is easy and accessible. Transportation options include subway and train stations for easy commutes, as well as nearby access to LaGuardia Airport for any travel needs. The neighborhood also boasts several parks for leisurely walks and outdoor activities, along with a variety of restaurants catering to different tastes. For entertainment, there is a movie theater nearby. Places of worship are available for spiritual needs, while cafes provide spaces for socializing. Medical facilities are also within reach, including hospitals and physicians' offices for healthcare needs. Overall, this part of Flushing offers convenience and quality living options for seniors seeking a vibrant community with essential services nearby.
Union Plaza Care Center is located at 33 23 Union Street, Flushing, NY 11354 in Queens County, New York
Union Plaza Care Center on seniors.fyi includes 13 photos including images showing urban, interior, windows, architecture, outdoor, bedroom, decor, landscaping, and more.
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Trees
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Landscaping
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Natural Light
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