Franklin Nursing Home

Pros

• The caregivers at the facility provided professional, efficient, and attentive care.
• The facility was clean and well taken care of.
• The volunteers at the facility helped the residents with simple tasks and organized activities for them.
• The nurses at the facility were excellent in their care.

Cons

• Patients are being mistreated and their family ignored at this facility.
• It is almost impossible to make an appointment as no one picks up the phone or responds to voicemails and emails.
• Physical therapy is not given as frequently as it should be, with patients lucky to have someone show up twice a week.
• Diaper changes take a long time to be done for patients.
• Freezing cold water is used for bathing patients.
• The place is old, dirty, and smelly.
• The food served is not good and the kosher options are limited.
• Franklin Care smells like urine and the room is dark and small.
• The higher-level staff members prioritize working with happier elderly residents rather than keeping the unhappy ones company.
• The hallways in the facility are dirty and there is a foul smell throughout the building.

Review

In recent reviews, a nursing facility located in Flushing has received both praise and criticism from patients and their family members. While some individuals have had positive experiences and felt grateful for the care provided to their loved ones, others have voiced serious concerns about mistreatment and neglect within the facility.

One reviewer describes the difficulty of making appointments and having their concerns addressed by staff members. They claim that it is nearly impossible to reach someone by phone or receive a response to voicemails and emails. Furthermore, if an appointment is scheduled, it is only for a short duration of 25 minutes and closely supervised. The reviewer also highlights issues with inconsistent physical therapy sessions and delays in attending to basic needs such as diaper changes. Additionally, they express dissatisfaction with the use of cold water during bathing.

Contrasting this negative feedback, another reviewer expresses gratitude for the exceptional care their mother received following femur surgery. They describe the facility as providing professional assistance that would be impossible to replicate at home. The caregivers are commended for being efficient, attentive, and offering practical training to family members. Overall, this reviewer highly recommends the facility to others in need.

Unfortunately, not all experiences at this nursing home have been positive. One individual shares a heartbreaking story of their grandmother contracting COVID-19 while in the facility and subsequently passing away. They discovered through research that numerous other residents had suffered the same fate due to an outbreak within the nursing home. Legal action is being considered by this reviewer's family as they encourage others facing similar circumstances to explore their options.

Another disappointed visitor criticizes various aspects of the facility including its uncleanliness, unpleasant odor, and serving of subpar kosher food on Styrofoam plates. Non-kosher foods are only permitted in a small room with limited seating options. Similarly, another review supports these complaints by mentioning a dark and cramped room along with unsatisfactory food quality.

In contrast to these negative comments, one individual had a positive experience during their visit to the facility. They noticed volunteers assisting residents with everyday tasks, engaging in arts and crafts, and playing board games with them. These volunteers also helped with administrative work and organizing programs. While they found the higher floors to be less lively and more depressing for residents, they appreciated the cleanliness and friendliness of the staff members. However, they expressed a desire for more attention to be given to unhappy individuals within the community.

In conclusion, these reviews provide a mixed perspective on the care provided at this nursing home in Flushing. While some individuals are grateful for the professional assistance and support offered to their loved ones, others raise serious concerns about mistreatment, neglect, and an outbreak of COVID-19 within the facility. It is important for potential patients and their families to consider these diverse experiences when making decisions about care options.

Located in Flushing, New York, this area is a diverse and bustling neighborhood with convenient access to essential amenities. With several pharmacies, transportation options including the LIRR and subway stations nearby, as well as parks and restaurants within a short distance, residents have everything they need for daily living easily accessible. For those seeking spiritual fulfillment, there are places of worship close by. Additionally, top-notch healthcare facilities like Long Island Jewish Medical Center and Memorial Sloan Kettering Cancer Center provide peace of mind in case of medical emergencies. Overall, this part of Flushing offers a vibrant and well-connected community that would be ideal for senior living.

Pharmacies

• Queens Crossing (0.4 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.7 miles)

Transportation

• LIRR - Mets-Willets Point Station (1.2 miles)
• MTA - Mets-Willets Point Subway Station (1.2 miles)
• Terminal D (2.2 miles)
• Terminal C (2.4 miles)
• Forest Hills – 71st Avenue (2.7 miles)
• Terminal B (2.8 miles)
• National Car Rental (2.9 miles)

Parks

• Flushing Meadows Corona Park (1.4 miles)
• Cunningham Park (3.3 miles)
• Forest Park (3.9 miles)
• Alley Pond Park (4 miles)
• Astoria Park (5.6 miles)
• Allenwood Park (5.8 miles)
• Randall's Island Park (5.9 miles)

Restaurants

• Taco Bell (1.5 miles)
• McDonald's (2.3 miles)
• Burger King (3.3 miles)
• Ikraveit Foods (5.5 miles)
• White Castle (5.7 miles)

Theaters

• AMC Fresh Meadows 7 (2.3 miles)

Places of Worship

• St Luke's Episcopal Church (3.2 miles)

Cafes

• Starbucks (5.4 miles)
• Starbucks (7.1 miles)

Hospitals

• Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (6 miles)
• Manhattan Psychiatric Center (6 miles)
• Metropolitan Hospital Center (6.7 miles)

Physicians

• North Shore Gastroenterology Associates PC (6.3 miles)
• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (6.7 miles)
• 2 Pro Health Plaza (6.9 miles)
• Memorial Sloan Kettering Cancer Center (7 miles)