Franklin Nursing Home in Flushing, NY
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142-27 Franklin Ave, Flushing, NY 11355
For more information about senior living options: (844) 490-3973
The staff are very friendly and handle problems in a timely manner. Reception was wonderful and cheerful, even in a dimly lit facility. The service is great, with many Asian staff to assist the Asian population, and the team is eloquent. Visits to New Franklin Center for Rehabilitation are consistently pleasant thanks to nice and helpful staff. The staff took very good care of my grandmother; they are the best. The management is attentive and kind. The facility is conveniently located near Main Street with easy access to amenities. Mom was well taken care of and the room was clean. COVID testing was quick, and the staff were polite and the facility was clean. The staff and doctors were very friendly; the facility is clean and welcoming.
The nurses don't know what they're doing. They messed up the PEG tube, causing it to slip out and painful manipulation. The beds were uncomfortable and so indented that the patient couldn't roll or sit up. A nurse with 17 years of experience tried to cut the line with scissors. The PEG tube was misplaced and the balloon holding it in place popped. The facility was described as a stinking warehouse where loved ones lie there all day with little care. The staff ignored cries for help and would not arrange transfers when asked. The environment was old, dirty, and smelled, with poor food. Front desk staff showed bias against Asian visitors, indicating a lack of cultural sensitivity. Short-staffing led to delays in basic tasks like diaper changes and attention to patients.Franklin Nursing Home in Flushing is best suited for families that can commit to active oversight and are willing to navigate a facility with highly variable care. When a bed is available for rehab or short-term recovery, the center can deliver a clean, approachable environment, courteous admissions staff, and a location convenient to shops and transit. For residents who respond well to predictable routines and for families capable of pushing for timely therapy, clear care plans, and direct communication, Franklin offers a workable option. It is not, however, a reliable fit for those needing steady, high-touch medical oversight or for long-term, safety-critical care without a plan for vigilant advocacy.
Alternatives should be considered for anyone prioritizing rock-solid reliability and accountability. A pattern of neglect and inconsistent responsiveness runs through a significant share of the reviews, including reports of delayed care, difficulty scheduling or securing doctor visits, and even serious medical missteps. For families with limited ability to monitor daily care or whose loved ones require intensive therapy, frequent medical touchpoints, or strict safety standards, a facility with demonstrable staffing stability and transparent incident reporting is likely a wiser long-term choice. The variability in leadership and in frontline care signals enough risk to justify exploring other options before making a final commitment.
Yet the community does show tangible strengths that should not be overlooked. Multiple accounts applaud a friendly, helpful front desk, a generally clean environment, and staff who respond to problems in a timely fashion. In short-term rehab or palliative contexts, the warmth and professionalism of several aides and nurses stand out, suggesting that when the right team is on shift, patient experience can be positive and supportive. These positives demonstrate what Franklin can deliver under favorable conditions, even as they do not consistently counterbalance the more troubling, safety-related concerns described by other families.
The most pressing concerns center on safety, communication, and basic daily care routines. Specific incidents describe PEG-tube mishandling and other medical oversights that escalate risk when training is uneven. Under-staffing during shifts, delayed diaper changes, and frequent hospital transfers point to workflow gaps that impair timely intervention. The atmosphere shifts from genuinely compassionate care to moments of indifference, with anecdotes of long waits for assistance, poor follow-through on questions, and perceived neglect. Taken together, these patterns erode trust and make it difficult to rely on steady progress, even during rehab stays.
Families should enter a decision with a concrete checklist for due diligence. Seek a clearly assigned primary nurse and therapy team, and request a written daily schedule that captures therapy frequency and staff availability. Tour during peak activity times to assess responsiveness, cleanliness, and how residents are treated in routine tasks. Request current incident logs or quality reports, and verify care plans with multiple staffers and residents to gauge consistency. Probe room configurations, current staffing ratios, and any upcoming changes in accommodations. Finally, evaluate leadership accessibility and the speed with which concerns are addressed, since administrative responsiveness often foreshadows day-to-day care quality.
In sum, Franklin Nursing Home presents a mixed proposition: it can be an acceptable choice when oversight is robust and expectations are clearly managed, yet it carries meaningful risk for safety and reliability if engagement fades. It is a reasonable fit for families who can mobilize advocacy and who prize a clean, approachable setting with generally friendly staff, provided there is unwavering commitment to monitoring and accountability. For anyone unable to secure that level of vigilance, or for residents needing consistent medical management and transparent, timely communication, exploring stronger, higher-stability alternatives is strongly advised. The right decision hinges on a candid assessment of capacity to supervise care and a willingness to act quickly if safety gaps appear.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
LaGuardia (3 miles away) John F Kennedy International (8 miles away) Newark International (19 miles away) Westchester Cty (22 miles away)
CantoneseCantonese language and cultural services are important for seniors as they provide a sense of familiarity, comfort, and connection to their heritage, facilitating better communication with caregivers and creating a more inclusive and enriching experience in senior living communities. EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation. MandarinMandarin-speaking staff and resources are important for seniors in senior living communities because many elderly individuals may speak Mandarin as their primary language. Providing access to support and communication in Mandarin can help seniors feel more comfortable, engaged, and understood in their living environment. SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections.Franklin Nursing Home in Flushing, NY is a welcoming and secure assisted living community. Our top priority is the safety and wellbeing of our residents, which is why we have implemented a security gate to ensure their protection.
One of the notable aspects of our community is our dedication to diversity and inclusivity. We understand that communication plays a crucial role in providing exceptional care, which is why our staff members are fluent in English, Mandarin, and Spanish. This allows us to effectively communicate with residents who speak these languages and create an environment where everyone feels comfortable and understood.
Our location boasts convenient access to various amenities that contribute to an enriching lifestyle for our residents. With four parks nearby, our residents can enjoy the beauty of nature, take leisurely strolls or engage in outdoor activities. Additionally, there are 14 pharmacies in close proximity, ensuring easy access to medications and healthcare supplies.
For those seeking culinary experiences or dining options, we have three restaurants located nearby offering diverse menus. Whether it's a casual meal with friends or family or celebrating a special occasion, our residents have multiple choices within reach.
Transportation plays a vital role in maintaining independence for many seniors. Franklin Nursing Home benefits from its proximity to 17 transportation options. Residents can easily travel around the city for medical appointments, social outings, or simply exploring nearby attractions.
We also understand the importance of spiritual fulfillment for many residents. With one place of worship nearby, individuals have the opportunity to continue nurturing their faith within their community.
Lastly, for those who enjoy live performances and entertainment options, we are pleased to announce that there is one theater located close by. Residents can indulge in cultural experiences without venturing too far from home.
At Franklin Nursing Home in Flushing, NY, we strive to create an inclusive and vibrant community that offers not only top-notch care but also various amenities that enhance daily life for our cherished residents.
Located in Flushing, New York, this area is a diverse and bustling neighborhood with convenient access to essential amenities. With several pharmacies, transportation options including the LIRR and subway stations nearby, as well as parks and restaurants within a short distance, residents have everything they need for daily living easily accessible. For those seeking spiritual fulfillment, there are places of worship close by. Additionally, top-notch healthcare facilities like Long Island Jewish Medical Center and Memorial Sloan Kettering Cancer Center provide peace of mind in case of medical emergencies. Overall, this part of Flushing offers a vibrant and well-connected community that would be ideal for senior living.
Franklin Nursing Home is located at 142-27 Franklin Ave, Flushing, NY 11355 in Queens County, New York
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